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Concept 5.03 Saving Energy and Extending Concept 6.05 Selecting Educational and Reference
Battery Life 129 Software 163
Fast Forward: Extending Battery Life 130 Concept 6.06 Playing and Learning with Games 164
Concept 5.04 Configuring Hardware 130 Ethics: Violence in Video Games 165
Objective 2 Use System Utilities 131 Concept 6.07 Using Portable Apps 166
Concept 5.05 Formatting Disks 131 Objective 3 Identify Media and Graphic
Concept 5.06 Using Disk Utilities 132 Software 166
Objective 3 Compare Methods for Backing Concept 6.08 Clarifying Compression and
Up a System 135 Decompression 166
Concept 5.07 Backing Up with Windows and OS X 135 Concept 6.09 Using Graphic Programs 166
Concept 5.08 Using Drive Imaging and System Concept 6.10 Using Video Editing Programs 171
Restore 136 Concept 6.11 Using Audio Editing and Speech
Concept 5.09 Backing Up to the Cloud 137 Recognition Software 172
Concept 5.10 Backing Up Mobile Devices 137 Concept 6.12 Reviewing Webpage Authoring
Programs 174
Objective 4 Assess a Computer System for
Concept 6.13 Managing Media 174
Software Compatibility 138
Concept 5.11 Determining System Requirements 138 Objective 4 Discuss the Importance of
Concept 5.12 Reviewing System Requirements 140 Cloud Computing 176
Concept 6.14 Cloud Computing 176
Objective 5 Install, Uninstall, and Update
Green Computing: Datacenters 178
Software 140
Concept 5.13 Installing Software 140 Objective 5 Compare Various Ways of
Concept 5.14 Updating, Repairing, and Uninstalling Obtaining Software 178
Software 141 Concept 6.15 Purchasing: Is It Free or Fee? 178
Concept 6.16 Locating Sources of Software 179
Objective 6 Stay Safe Online 143
Fast Forward: Mobile App Development 181
Concept 5.15 Protecting Your Privacy Online 143
Concept 5.16 Recognizing Spyware, Viruses, Objective 6 Respect Software Licenses and
Worms, Trojans, and Rootkits 144 Registration Agreements 181
Green Computing: Botnets 146 Concept 6.17 Reviewing Licenses and Registration 181
Concept 5.17 Securing a System with Software 147 Objective 7 Use Business Communication
Technology on the Job: IT Security 149 Tools 182
GO! To Work 150 Concept 6.18 Connecting with Client Software 183
End Of Chapter 151 Concept 6.19 Communicating with Business Phones
Glossary 152 Systems and Electronic Tools 183
Concept 6.20 Engaging with Social Media 184
GO! Do It 153
GO! To Work 185
On the Web 154
End Of Chapter 186
Ethics and Social Media 154
Glossary 187
Collaboration 154
GO! Do it 189
Chapter 6 Application On the Web 190
Software 155 Ethics and Social Media 190
Collaboration 190
Objective 1 Identify Types and Uses of
Business Productivity Software 156
Concept 6.01 Comparing Office Suites 156 Chapter 7 The Internet............. 191
Concept 6.02 Identifying Other Types of Business
Objective 1 Recognize the Importance of
Software 160
the Internet 192
On the Job: Software Trainer 161
Concept 7.01 Looking Back: How the Internet
Objective 2 Categorize Home and Got Started 192
Educational Programs 161 Concept 7.02 Examining the World Wide Web 193
Concept 6.03 Using Office Applications 161
Objective 2 Compare Types of Internet
Concept 6.04 Comparing Finance and Tax
Connections 194
Preparation Software 162
Concept 7.03 Establishing a Connection 194
x Table of Contents
Objective 7 Sign In to Office and Explore More Knowledge Word’s Default Settings Are
Options for a Microsoft Office Easier to Read Online 478
Desktop App 442 Activity 12.02 Inserting Text from Another Document 478
Activity 11.10 Signing In to Office and Viewing Objective 2 Insert and Format Graphics 479
Application Options 442 Activity 12.03 Formatting Text by Using Text
Objective 8 Perform Commands from the Effects 479
Ribbon and Quick Access Toolbar 443 More Knowledge Clear Existing Formatting 480
Activity 11.11 Performing Commands from and Activity 12.04 Inserting Pictures 480
Customizing the Quick Access Toolbar 444 Activity 12.05 Wrapping Text Around a Picture
Activity 11.12 Performing Commands from the Using Layout Options 481
Ribbon 445 Activity 12.06 Resizing Pictures and Using Live
Activity 11.13 Minimizing the Ribbon and Using the Layout 482
Keyboard to Control the Ribbon 449 Activity 12.07 Positioning a Picture 484
Activity 12.08 Applying Picture Effects 485
Objective 9 Apply Formatting in Office Programs
More Knowledge Applying Picture Styles 486
and Inspect Documents 450
Activity 12.09 Applying Artistic Effects 486
Activity 11.14 Changing Page Orientation and
Activity 12.10 Adding a Page Border 487
Zoom Level 450
More Knowledge Zooming to Page Width 451 Objective 3 Insert and Modify Text Boxes
Activity 11.15 Formatting Text by Using Fonts, and Shapes 488
Alignment, Font Colors, and Activity 12.11 Inserting, Sizing, and Positioning
Font Styles 451 a Shape 488
Activity 11.16 Using Format Painter 453 Activity 12.12 Typing Text in a Shape and
Activity 11.17 Using Keyboard Shortcuts and Using Formatting a Shape 489
the Clipboard to Copy, Cut, and Paste 455 Activity 12.13 Inserting a Text Box 490
Activity 11.18 Changing Text to WordArt and Adding Activity 12.14 Sizing and Positioning a Text Box
Alternative Text for Accessibility 459 and Formatting a Text Box Using
Activity 11.19 Inspecting a Document 461 Shape Styles 491
Activity 11.20 Inserting a Bookmark 461 Objective 4 Preview and Print a Document 492
Objective 10 Compress Files and Get Help Activity 12.15 Adding a File Name to the Footer
with Office 462 by Inserting a Field 492
Activity 11.21 Compressing Files 462 Activity 12.16 Adding Document Properties and
Activity 11.22 Using Microsoft Office Tell Me Previewing and Printing a Document 493
and Tell Me More to Get Help 463 GO! With Google 495
Objective 11 Install Apps for Office and Create Objective Create a Flyer Using Google Docs 495
a Microsoft Account 464 Activity Creating a Flyer 495
Activity 11.23 Installing Apps for Office 465 Project 12B Information Handout......................... 497
Activity 11.24 Creating a Microsoft Account 466 Objective 5 Change Document and
GO! To Work 467 Paragraph Layout 498
End Of Chapter 468 Activity 12.17 Setting Margins 498
Glossary 469 Activity 12.18 Aligning Paragraphs 499
Activity 12.19 Setting Line Spacing 500
Activity 12.20 Indenting Text 502
Introducing Activity 12.21 Setting Space Before and After
Microsoft Word 2016 473 Paragraphs 503
Objective 6 Create and Modify Lists 505
Chapter 12 Creating Documents Activity 12.22 Creating a Bulleted List 505
Activity 12.23 Creating a Numbered List 506
with Microsoft Word 2016............ 475 More Knowledge To End a List 508
Project 12A Flyer..................................................... 476 Activity 12.24 Customizing Bullets 508
Objective 1 Create a New Document Objective 7 Set and Modify Tab Stops 509
and Insert Text 477 Activity 12.25 Setting Tab Stops 509
Activity 12.01 Starting a New Word Document 477 Activity 12.26 Modifying Tab Stops 511
Table of Contents xi
Objective 8 Insert a SmartArt Graphic Activity 13.11 Presenting a Word Document Online 553
and an Online Video 513 GO! With Google 555
Activity 12.27 Inserting a SmartArt Graphic 513
Objective Edit a Resume in Google Docs 555
Activity 12.28 Sizing and Formatting a SmartArt
Activity Editing a Resume in Google Docs 555
Graphic 514
Activity 12.29 Inserting an Online Video 515 Project 13B Cover Letter and Envelope................ 558
GO! With Google 517 Objective 4 Create a Custom Word Template 559
Activity 13.12 Changing the Document Style Set
Objective Create an Information Handout 517 for Paragraph Spacing and Applying
Activity Creating a Handout with Bulleted a Bottom Border to a Paragraph 559
and Numbered Lists517 Activity 13.13 Saving a Document as a Custom
GO! To Work 519 Word Template 560
End Of Chapter 520 Activity 13.14 Creating a Cover Letter from a
Project Guide for All in One Chapter 12 521 Custom Word Template 561
Glossary 522 Objective 5 Correct and Reorganize Text 563
Skills Review 523 Activity 13.15 Adding AutoCorrect Entries 563
Activity 13.16 Inserting the Current Date
Mastering Word 529
and Creating a Cover Letter 564
Critical Thinking 536
Activity 13.17 Finding and Replacing Text 566
Rubric 537 Activity 13.18 Selecting Text and Moving Text
GO! Think 538 by Using Drag and Drop 568
Activity 13.19 Inserting a Table into a Document
and Applying a Table Style 569
Chapter 13 Creating Cover
Objective 6 Use the Proofing Options
Letters and Using Tables to and Print an Envelope 570
Create Resumes.............................. 539 Activity 13.20 Checking for Spelling and Grammar Errors 570
Activity 13.21 Using the Thesaurus 572
Project 13A Resume................................................ 540 Activity 13.22 Addressing and Printing an Envelope 573
Objective 1 Create a Table 541 GO! With Google 575
Activity 13.01 Creating a Table by Specifying
Objective Create a Table in Google Docs 575
Rows and Columns 541
Activity Creating a Table in Google Docs 575
More Knowledge Converting Text to a Table and
GO! To Work 577
Converting a Table to Text 542
Activity 13.02 Typing Text in a Table 542 End Of Chapter 578
Activity 13.03 Inserting Text from a File Project Guide for All in One Chapter 13 579
and Removing Blank Paragraphs 543 Glossary 580
Activity 13.04 Creating Bulleted Lists in a Table 545 Skills Review 581
Objective 2 Format a Table 546 Mastering Word 587
Activity 13.05 Changing the Width of Table Critical Thinking 593
Columns and Using AutoFit 546
Rubric 594
More Knowledge Changing Column Widths 547
Activity 13.06 Using One-Click Row/Column GO! Think 595
Insertion to Modify Table
Dimensions 547 Chapter 14 Creating Research
Activity 13.07 Merging Table Cells 548 Papers, Newsletters, and
Activity 13.08 Setting Tabs in a Table 548
Activity 13.09 Using Spacing After in a Table 549 Merged Mailing Labels.................. 597
Activity 13.10 Modifying Table Borders and Project 14A Research Paper................................... 598
Using Spacing Before 551
More Knowledge View Gridlines in a Table 552 Objective 1 Create a Research Paper 599
More Knowledge Configure Cell Margins 552 Activity 14.01 Formatting the Spacing and First-Page
More Knowledge Sorting Data in a Table 552 Information for a Research Paper 599
More Knowledge Creating a Document Heading
Objective 3 Present a Word Document Online 553 for a Research Paper 600
Table of Contents xv
Objective 15 Edit a Workbook and Update Activity 17.09 Changing a Field Size and Adding a
a Chart 794 Description 835
Activity 16.45 Editing a Workbook and Updating More Knowledge Add a Table Description 837
a Chart 794 Activity 17.10 Viewing the Primary Key in
Objective 16 Use Goal Seek to Perform Design View 837
What-If Analysis 795 Activity 17.11 Adding a Second Table to a Database
Activity 16.46 Using Goal Seek to Perform What-If by Importing an Excel Spreadsheet 838
Analysis 795 Activity 17.12 Adjusting Column Widths 841
Activity 16.47 Preparing and Printing a Workbook Activity 17.13 Printing a Table 842
with a Chart Sheet 796 Objective 4 Create a Query, Form, and Report 847
GO! With Google 798 Activity 17.14 Creating a Query by Using the
Objective Analyze Expenditures with a Simple Query Wizard 847
Activity 17.15 Creating and Printing a Form 849
Pie Chart 798
Activity 17.16 Creating, Modifying, and Printing
Activity Create a Pie Chart 798
a Report 852
GO! To Work 799
End Of Chapter 800 Objective 5 Close a Database and
Close Access 855
Project Guide for All in One Chapter 16 801
Activity 17.17 Closing a Database and
Glossary 802 Closing Access 855
Mastering Excel 804 GO! With Google 856
Critical Thinking 813
Objective Export an Access Table to an
Rubric 814 Excel Spreadsheet, Open as a
GO! Think 815 Google Sheet, Edit a Record, and
Save to Your Computer 856
Introduction to Microsoft Activity Exporting an Access Table to an Excel
Spreadsheet, Saving the Spreadsheet
Access 2016 817 to Google Drive, Editing a Record in
Google Drive, and Saving to Your
Chapter 17 Using Microsoft
Computer 856
Access 2016..................................... 819 Project 17B Instructors and Courses Database...... 858
Project 17A Student Advising Database with Objective 6 Open and Save an Existing
Two Tables......................................... 820 Database 859
Activity 17.18 Opening and Saving an Existing
Objective 1 Identify Good Database Design 821
Database 859
Activity 17.01 Using Good Design Techniques to
Activity 17.19 Resolving Security Alerts and
Plan a Database 821
Renaming Tables 860
Objective 2 Create a Table and Define Fields
Objective 7 Create Table Relationships 860
in a Blank Desktop Database 822
Activity 17.20 Selecting the Tables and Common Field
Activity 17.02 Starting with a Blank Desktop
to Establish the Table Relationship 861
Database 823
Activity 17.21 Setting Relationship Options 864
Activity 17.03 Assigning the Data Type and Name to
More Knowledge Edit or Delete a Relationship 866
Fields 825
Activity 17.22 Printing and Saving a Relationship
More Knowledge Create Fields by Entering Data 828
Report 866
Activity 17.04 Renaming Fields and Changing Data
Activity 17.23 Displaying Subdatasheet Records 867
Types in a Table 828
More Knowledge Other Types of Relationships:
Activity 17.05 Adding a Record to a Table 829
One-to-One and Many-to-Many 867
More Knowledge Renaming or Deleting a Table 830
Activity 17.24 Testing Cascade Options 867
Activity 17.06 Adding Additional Records to a Table 831
Activity 17.07 Importing Data from an Excel Workbook Objective 8 Sort Records in a Table 869
into an Existing Access Table 831 Activity 17.25 Sorting Records in a Table in
Ascending or Descending Order 869
Objective 3 Change the Structure of Tables
Activity 17.26 Sorting Records in a Table on
and Add a Second Table 834
Multiple Fields 870
Activity 17.08 Deleting a Table Field in Design View 834
Alicia Vargas is a faculty member in Business Information Technology at Pasadena City College. She holds a
master’s and a bachelor’s degree in business education from California State University, Los Angeles, and has
authored several textbooks and training manuals on Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.
This book is dedicated with all my love to my husband Vic, who makes everything possible;
and to my children Victor, Phil, and Emmy, who are an unending source of inspiration
and who make everything worthwhile.
Nancy Graviett is a professor and department chair in Business Technology at St. Charles Community College in
Cottleville, Missouri. She holds a bachelor’s degree in marketing and a master’s degree in business education from
the University of Missouri and has completed a certificate in online education. Nancy has authored textbooks on
WordPerfect, Google, Microsoft Outlook and Microsoft Access.
This book is dedicated to my husband, Dave, and my children, Matthew and Andrea. I cannot thank my
family enough for the love and support they share everyday.
Debra Geoghan is a Professor of Computer Science in the STEM department at Bucks County Community
College, teaching computer classes ranging from basic computer literacy to cybercrime, computer forensics, and
networking. She has certifications from Microsoft, CompTIA, and Apple. Deb has taught at the college level since
1996 and also spent 11 years in the high school classroom. She holds a B.S. in Secondary Science Education from
Temple University and an M.A. in Computer Science Education from Arcadia University.
Throughout her teaching career Deb has worked with educators to integrate technology across the curricu-
lum. At BCCC she serves on many technology committees, presents technology workshops for BCCC faculty,
and heads the Computer Science Area. Deb is an avid user of technology, which has earned her the nickname
“gadget lady.”
This book is dedicated to my colleagues and students at Bucks County Community College: for
your suggestions and encouragement throughout this process. You inspire me every day. And most
importantly—my family. My husband and sons for your patience, help, and love—I couldn’t have done
this without your love and support.
Unit
mation Processing
and Office 2016 Features
Fundamentals Chapter 2 Hardware 1
CHAPTER
Concepts:
Computers and
Information
Processing 10
CHAPTER Applications:
Getting Started
with Windows 8.10
11
CHAPTER
Applications:
Introduction to
Microsoft Office
2016 Features
Privacy
Job Focus
Throughout this text, the projects will relate to various jobs in a large organization. One organization, among
others, is the Oro Jade Hotel Group, headquartered in Boston, and which owns and operates resorts and business-
oriented hotels around the world. Resort properties in the United States are located in popular destinations, including
Features
Maintenance Unit 1 Case Project
Chapter 6 Application Software
The Internet, Cloud
Computer, and Digital
2
Chapter 6 Application Software
Unit
Chapter 7 The Internet
Awareness
Concepts: Concepts: Concepts: Digital
6 7 8
CHAPTER CHAPTER CHAPTER
Application The Internet Ethics and
Software Awareness
9
CHAPTER
Cloud Computing
Digital LIteracy
C e r t i f i c at i o n and Privacy) Awareness
Living Online
Chapter 7 The Internet In this unit, you will explore some of the tools and information that the Internet makes available to you. You will
use your browser to search for information and to manage content on the web. You will use cloud computing tools
to store information, manage and process data, and collaborate on projects. You will use your Microsoft account for
free email and online and, you will use OneNote to gather, store, and share information. You will also explore Skype,
Gmail, and LinkedIn.
Chapter 9 Cloud Computing
Unit 2 Case Project
Job Focus
A Brand Manager leads the marketing team in promoting the Oro Jade brand. The Development Director
focuses on the development of hotel properties in his or her region. The Feasibility Manager is responsible for
1023
Awareness
Chapter 2 Hardware
3
Computer Hardware
2
CHAPTER
Concepts:
Hardware
5
CHAPTER Concepts:
Troubleshooting
and Maintenance
12
CHAPTER
Applications:
Creating
Documents with
Microsoft Word
2016
Chapter 5 Troubleshooting and
Maintenance
Applications: Applications:
13 14
CHAPTER CHAPTER
Creating Cover Creating
Letters and Using Research Papers,
Tables to Create Newsletters, and
Resumes Merged Mailing
Labels
Job Focus
C e r t i f i c at i o n
2016
A Site Manager at Oro Jade Hotels coordinates and supervises the day-to-day operations of the hotel. The Health
& Safety Director implements safety and risk management processes to provide a safe experience for guests and
staff. The Oro Jade Hotel Group employs interns for short-term assignments—usually a summer or a semester—to
give college students a chance to practice the skills they are learning in school and to learn from experts in the field. A
Human Resources Assistant is an entry-level position with many duties such as handling incoming applications and
confirming previous experience and references. A Trainer implements training for employees throughout the hotel.
Key
Chapter 10 Getting Started with
1029
Create Resumes
Unit
Microsoft Excel
3
CHAPTER
Concepts: System
Software
15
CHAPTER Applications:
Creating a
Worksheet and
Charting Data 16
CHAPTER
Functions, Tables,
Large Workbooks,
and Pie Charts
Job Focus
Large Workbooks,
and Pie Charts
The IT Technical Support Officer’s responsibilities include supporting users of Oro Jade Hotel Group's
computer systems, maintaining and securing systems, and managing user access to the systems. The Marketing
1035
5
Chapter 17 Introduction to
Chapter 17 Introduction to Microsoft
Privacy, Microsoft PowerPoint,
Unit
Microsoft Access
and Microsoft Access
Concepts: Applications: Applications:
4 17 18
CHAPTER CHAPTER CHAPTER
Networks, Security, Introduction to Getting Started
and Privacy Microsoft Access with Microsoft
PowerPoint
Job Focus
A Convention Planner at Oro Jade Hotel Group is responsible for organizing and coordinating all aspects of
conventions that are held at each hotel. The Recreation Supervisor promotes a fun, relaxing, and safe atmosphere
Unit 5 Case Project
for guests. A Fitness Center Attendant is responsible for fitness operations including supervising the floor,
operations of equipment and safety, and ensuring a clean workout environment. The Oro Jade Area Marketing
Managers promote the hotel property within the community to attract local events. They also act as a go-between for
the hotel staff and many of the corporate functions. The Oro Jade Area Sales Assistant is responsible for assisting
the Sales team by booking and servicing groups and meeting space while providing exceptional customer service to
guests.
1041
C’est une figure bien française que celle de Mme Macherez qui ne
craignit pas de s’improviser maire de Soissons pour recevoir les
Allemands et défendre contre eux la vie et les intérêts de ses
concitoyens. A l’approche de l’ennemi, en l’absence du maire élu et
de presque tout le conseil municipal, Mme Macherez, femme de
l’ancien sénateur de l’Aisne, prit l’initiative de grouper autour d’elle,
pour assumer de lourdes responsabilités, quelques autres
personnalités énergiques: Mgr Péchenard, évêque de Soissons; M.
Blamoutier, notaire, et un conseiller municipal demeuré à son poste,
M. Musard.
Une femme
héroïque:
M me Macherez.
Ce petit comité, auquel s’était joint M. Arfeuille, pharmacien, eut
le noble rôle de tenir tête aux exigences de l’envahisseur qui, durant
plus d’un mois, défila dans la malheureuse ville sur laquelle ne
cessaient de pleuvoir les plus fantastiques réquisitions, et, entre
temps, les obus. Par son sang-froid, par son énergie hautaine,
parfois ironique, Mme Macherez réussit à en imposer aux officiers
allemands. Plus heureuse que son voisin, l’héroïque maire de Senlis,
la vaillante femme épargna à ses concitoyens les horreurs du pillage
et des fusillades; la ville de Soissons, qui, sans elle, eût sans doute
été réduite en cendres, n’a souffert que des obus lancés par les
Allemands au commencement de leur retraite.