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PowerScale - Isilon_x410-Replace Drive

The document provides guidelines for replacing a drive in the PowerScale - Isilon system, including precautions for handling field-replaceable units (FRUs) and avoiding electrostatic discharge (ESD) damage. It emphasizes the importance of performing maintenance on one node at a time to maintain data protection and avoid workflow interruptions. Additionally, it includes emergency procedures for handling FRUs without an ESD kit and general information on FRU installation and storage.

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0% found this document useful (0 votes)
5 views

PowerScale - Isilon_x410-Replace Drive

The document provides guidelines for replacing a drive in the PowerScale - Isilon system, including precautions for handling field-replaceable units (FRUs) and avoiding electrostatic discharge (ESD) damage. It emphasizes the importance of performing maintenance on one node at a time to maintain data protection and avoid workflow interruptions. Additionally, it includes emergency procedures for handling FRUs without an ESD kit and general information on FRU installation and storage.

Uploaded by

Andrie
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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PowerScale - Isilon SolVe Generator

Version: 6.0.0.89 Generated on April 14 2025 11:34 AM

Topic
x410

Selections
X410 - Select CTO Node Activity: Replace Drive
Replace Drive: Replacing a drive

If you find any errors in this procedure or have comments regarding this application, send
email to [email protected]

Copyright © 2025 Dell Inc. or its subsidiaries. All Rights Reserved. Dell Technologies, Dell, EMC, Dell EMC and other trademarks are
trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

The information in this publication is provided “as is.” Dell Inc. makes no representations or warranties of any kind with respect to the
information in this publication, and specifically disclaims implied warranties of merchantability or fitness for a particular purpose.

Use, copying, and distribution of any software described in this publication requires an applicable software license.

This document may contain certain words that are not consistent with Dell's current language guidelines. Dell plans to update the
document over subsequent future releases to revise these words accordingly.

This document may contain language from third party content that is not under Dell's control and is not consistent with Dell's current
guidelines for Dell's own content. When such third party content is updated by the relevant third parties, this document will be revised
accordingly.
Dell Technologies – Restricted Use – Confidential & Subject to NDA

Page 1 of 5
Contents
Preliminary Activity Tasks .......................................................................................................3
Read, understand, and perform these tasks.................................................................................................3

General Information for Removing and Installing FRUs..........................................................4


Avoiding Electrostatic Discharge (ESD) damage..........................................................................................4
Emergency procedures (without an ESD kit) ................................................................................................4
Removing, installing, or storing FRUs...........................................................................................................5
Replacing a drive ..........................................................................................................................................5

Dell Technologies – Restricted Use – Confidential & Subject to NDA

Page 2 of 5
Preliminary Activity Tasks
This section may contain tasks that you must complete before performing this procedure.

Read, understand, and perform these tasks


1. Table 1 lists tasks, cautions, warnings, notes, and/or knowledgebase (KB) solutions that you need to
be aware of before performing this activity. Read, understand, and when necessary perform any
tasks contained in this table and any tasks contained in any associated knowledgebase solution.

Table 1 List of cautions, warnings, notes, and/or KB solutions related to this activity

Dell Technologies – Restricted Use – Confidential & Subject to NDA

Page 3 of 5
General Information for Removing and Installing FRUs
This section describes precautions you must take and general procedures you must follow when
removing, installing, or storing field-replaceable units (FRUs). The procedures in this section apply to FRU
handling during hardware upgrades as well as during general replacement.
FRUs are designed to be powered up at all times. This means you can accomplish FRU replacements
and most hardware upgrades while the cabinet is powered up. To maintain proper airflow for cooling and
to ensure EMI compliance, make sure all front bezels, filler panels, and filler modules are reinstalled after
the FRU replacement or hardware upgrade is completed.

Avoiding Electrostatic Discharge (ESD) damage


When replacing or installing FRUs, you can inadvertently damage the sensitive electronic circuits in the
equipment by simply touching them. Electrostatic charge that has accumulated on your body discharges
through the circuits. If the air in the work area is very dry, running a humidifier in the work area helps
decrease the risk of ESD damage. You must use the following procedures to prevent damage to the
equipment, so read the following instructions carefully.
• Provide enough room to work on the equipment. Clear the work site of any unnecessary materials or
materials that naturally build up electrostatic charge, such as foam packaging, foam cups, cellophane
wrappers, and similar items.
• Do not remove replacement or upgrade FRUs from their antistatic packaging until you are ready to
install them.
• Gather the ESD kit and all other materials you will need before you service a component. Once
servicing begins, you should avoid moving away from the work site; otherwise, you may build up an
electrostatic charge.
• Use the ESD kit when handling any FRU.
If an emergency arises and the ESD kit is not available, follow the procedures in the section
Emergency procedures (without an ESD kit).
• Use the ESD wristband that is supplied with your system.
To use it, attach the clip of the ESD wristband (strap) to any bare (unpainted) metal on the cabinet
enclosure; then secure the wristband around your wrist with the metal button against your skin.

Emergency procedures (without an ESD kit)


In an emergency, when an ESD kit is not available, use the following procedures to reduce the possibility
of an electrostatic discharge by ensuring that your body and the subassembly are at the same
electrostatic potential.

IMPORTANT: These procedures are not a substitute for the use of an ESD kit. You should follow them
only in the event of an emergency.

• Before touching any FRU, touch a bare (unpainted) metal surface of the enclosure.
• Before removing any FRU from its antistatic bag, place one hand firmly on a bare metal surface of the
enclosure, and at the same time, pick up the FRU while it is still sealed in the antistatic bag. Once you
have done this, do not move around the room or contact other furnishings, personnel, or surfaces
until you have installed the FRU.
• When you remove a FRU from the antistatic bag, avoid touching any electronic components and
circuits on it.
• If you must move around the room or touch other surfaces before installing a FRU, first place the
FRU back in the antistatic bag. When you are ready again to install the FRU, repeat these
procedures.

Dell Technologies – Restricted Use – Confidential & Subject to NDA

Page 4 of 5
Removing, installing, or storing FRUs
Use the following precautions when you remove, handle, or store FRUs:
• Do not remove a FRU from the cabinet until you have the replacement available.
• Handle a FRU only when wearing a properly attached ESD wristband:
Attach the clip of the ESD wristband to the ESD bracket or to a bare metal portion of the FRU’s
enclosure.
Secure the wristband around your wrist with the metal button against your skin.
• Handle a FRU gently. A sudden jar, drop, or violent vibration can permanently damage some FRUs.
• The weight of some FRUs is not evenly distributed. To prevent personal injury or equipment damage
when removing, installing, or handling theses FRUs, use both hands and provide extra support at the
heavy end of the FRU.
• Never use excessive force to remove or install a FRU.
• Store a FRU in the antistatic bag and the specially designed shipping container in which you received
it. Use this special shipping container when you need to return the FRU.
• If you need to store a FRU for a short time, make sure the temperature of the location where you
store the FRU is within the limits specified by the FRU’s Technical Specifications.
• Disk modules are sensitive to the extreme temperatures sometimes encountered during shipping. We
recommend that you leave a new disk module in its shipping container and allow it to acclimate to the
installation site’s ambient temperature for at least four hours before operating the new module in the
system.
• When removing a disk module, pull the module part way out of the slot; then wait 30 seconds for the
drive to spin down before removing it.
• When installing multiple disks in a powered-up system, wait at least 6 seconds before sliding the
second and each subsequent disk into the system.
• Place a disk module on a soft, antistatic surface, such as an industry-standard antistatic foam pad or
the container used to ship the module. Never place a disk module directly on a hard surface.
Replacing a drive

You can replace a failed drive in the field.

CAUTION:
Perform this procedure on only one node at a time. Performing maintenance on multiple nodes in parallel may lower the protection
level of the cluster, put data at risk, and lead to the interruption of client workflows.

Dell Technologies – Restricted Use – Confidential & Subject to NDA

Page 5 of 5

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