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Mba Project

The document is a major project report by Anita Tulshiram Chand, submitted for the MBA degree at Dr. B.A.M. University, focusing on customer satisfaction towards Bajaj Allianz. It includes sections such as introduction, company profile, data collection methods, findings, and suggestions. The report is guided by Prof. Kirti Kadam and acknowledges contributions from faculty and peers.

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pranavingale2007
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37 views57 pages

Mba Project

The document is a major project report by Anita Tulshiram Chand, submitted for the MBA degree at Dr. B.A.M. University, focusing on customer satisfaction towards Bajaj Allianz. It includes sections such as introduction, company profile, data collection methods, findings, and suggestions. The report is guided by Prof. Kirti Kadam and acknowledges contributions from faculty and peers.

Uploaded by

pranavingale2007
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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A

MAJOR PROJECT REPORT


ON
“TO STUDY THE LEVEL OF CUSTOMER SATISFACTION
TOWRADS BAJAJ ALLIANZ”
In Partial fulfilment of Requirements for the award degree of
MASTER OF BUSINESS ADMINISTRATION (MBA)
Of
Dr. B.A.M. University, Aurangabad

Submitted By
Anita Tulshiram Chand

MBA IV Sem

(Specialization – Finance) Roll No.:- MB21007

Under the guidance of


Prof. KIRTI KADAM

MSS’s
College of Engineering & Technology
Department of Management- II shift
Nagewadi, Jalna
DECLARATION

I, undersigned, hereby declare that the Major project report To Study


The Level Of Customer Satisfaction Towrads Bajaj Allianz
submitted by ANITA TULSHIRAM CHAND to the MSS’s College of
Engineering and Technology, Jalna. It is my original work & the
conclusions drawn there in are based on the data & material collected
by myself.

Place : Jalna
Date: 15/06/2022 Name:- ANITA TULSHIRAM CHAND
CERTIFICATE

This is to certify that the Major project report on To Study The Level
Of Customer Satisfaction Towrads Bajaj Allianz submitted by
ANITA TULSHIRAM CHAND is the result of his/her original research
work completed under our supervision. To the best of our knowledge
& belief the work embodied in this project report has not formed
earlier the basis for the award of any degree or similar title of this for
any other examining body.

Kirti Kadam Dr.S.K.Biradar


Project guide H.O.D. Principal
Acknowledgment

This Major Projecty report on To Study The Level Of Customer


Satisfaction Towrads Bajaj Allianz prepared in fulfillment of fourth
semester of MBA of Dr. B.A.M. University, Aurangabad.

First I express my sincere thanks to

Dr.S.K.Biradar
Principal
Of MSS’s Department Of Management, College of Engineering &
Technology, Jalna

For his encouragement and help. I am greatly indebted to


acknowledge thanks to

Prof. KIRTI KADAM


Head &Assistant Professor
MSS’s Department Of Management, College of Engineering &
Technology, Jalna

Faculty guide for his valuable suggestion and interest.

I would also like to thank all the members of faculty of MSS’s


Department Of Management, College of Engineering &
Technology and my entire friend for their help and guidance.
INDEX

SR.NO TITLE PAGE NO.


1 INTRODUCTION
2 HISTRY
3 COMPANY PROFILE
4 INDUSTRY PROFILE
5 PRODUCT PROFILE
6 LEDERSHIP
7 GENERAL INSURANCE OVERVIEW
8 CUSTOMER SATISFACTION
9 REVIEW OF LITERATURE
10 OBJETIVE OF STUDY
11 SOCPE OF INSURANCE
12 TYPE OF STUDY
13 SAMPLING DESIGN
14 DATA COLLECTION METHOD
15 RESERCH TOOLS USED
16 DATA ANALYSIS
17 FINDINGS OF THE STUDY
18 CONCLUSION
19 SUGGESTIONS
20 BIBLIOGIAPHY
21 APPENDIX

5
2.
6.

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