User manual

Remote monitor

3791246700_00
Table of contents
1 Software description ........................................................................................... 2
2 Software installation ........................................................................................... 3
3 Hardware installation .......................................................................................... 4
4 Starting remote monitor ...................................................................................... 5
5 Main window ....................................................................................................... 6
5.1 Main window buttons................................................................................ 6
5.1.1 Rebuild list ................................................................................. 6
5.1.2 Connection ................................................................................. 6
5.1.3 Disconnect ................................................................................. 6
5.1.4 System parameters .................................................................... 7
5.1.5 Inverter parameters ................................................................... 7
5.1.6 Static switch parameters............................................................ 7
5.1.7 History ........................................................................................ 7
5.1.8 Unit control ................................................................................. 7
5.1.9 Update ....................................................................................... 8
5.1.10 Password ................................................................................... 8
5.1.11 Exit ............................................................................................. 8
6 Reading history................................................................................................... 9
6.1 History file................................................................................................. 9
6.2 The history windows................................................................................. 9
7 Reading and modifying parameters ................................................................. 11
7.1 The parameter windows ......................................................................... 11
7.2 Modifying parameters............................................................................. 11
7.3 Reading parameters............................................................................... 12
7.4 Reading and restoring the factory defaults ............................................ 12
7.5 Saving and loading parameters ............................................................. 12
8 Password protection ......................................................................................... 13
8.1 Setting and clearing the password ......................................................... 13
8.2 Using the password................................................................................ 13
9 Updating firmware ............................................................................................ 15
10 Appendix A, Inverter status information ........................................................... 16
11 Appendix B, Summary information ................................................................... 18
12 Appendix C, Static switch status information ................................................... 19
13 Appendix D, List of events and faults ............................................................... 21
14 Appendix E, System parameters ...................................................................... 25

Remote monitor Table of contents

1 Software description
The RemoteMonitor is a diagnostic and configuration software for inverters and external
static switch. It runs in Windows operating system and communicates with the inverter
system through a RS-232 serial communication.

System demands: Windows 95, 98, NT, 2000 or XP operating system, one free RS-232
serial port.

2 Remote monitor Software description

2 Software installation
Use standard operating system tools (e.g. Windows Explorer) to copy the file
RemoteMonitor.exe to a desired directory. Create a shortcut on your desktop to make the
program easy to run. RemoteMonitor does not require any external libraries or
configuration files.

To uninstall the product, simply remove the file RemoteMonitor.exe and any shortcuts you
have created. It is not necessary to clean up the system registry after uninstallation, since
RemoteMonitor does not create registry entries.

Remote monitor Software installation 3

3 Hardware installation
Connect a cable from a free serial port of the computer directly to the 9-pin D-connector
of the inverter (standalone inverter) or to the expansion connector of the inverter system
bus cable (parallel operating system with or without external static switch).

Cable needed is direct extension cable with 9 pole male and female connectors. Pins 2,
3, 4 and 5 must be connected to the same pin number in both ends of the cable. Other
pins must not be connected.

product Description order P/N

Monitor cable RS 232 cable to connect computer to 3731088000

the inverter system

4 Remote monitor Hardware installation

4 Starting remote monitor
Step 1 Start RemoteMonitor.exe by double clicking it.

Step 2 Press Connection button on the screen. A new window is opened. Set the
correct communication port name (COM1, COM2, ...). You can also change
communication speed and increase timeout but it is necessary only if you use
RemoteMonitor through a slow modem connection or through another
communication network.

Step 3 Press Connect button. After a moment, information about the inverter system
should appear in the main window.

Remote monitor Starting remote monitor 5

5 Main window
The RemoteMonitor offers several windows for different functions. All windows, except
some dialog boxes, can be open at the same time.

The status of the system is presented in the top part of the main window. There is one
row of information for every individual inverter in the system. Inverters are named Unit 1,
Unit 2, etc. according to their bus addresses in the system. There are also some special
names like Off bus, for an inverter that cannot enter the system bus because of a failure.
The first row in the list shows the status of the whole system. Information about the static
switch is displayed in a separate area in the middle of the window. RemoteMonitor
updates the data on the screen continuously whenever the connection is open.

If there are several inverters in the system, they are sorted in the list according to their
unit numbers. The unit number of an inverter is the same as its bus address. In order to
sort the list by serial numbers, click the header of the column labeled “Unit ID”, i.e. the
rightmost column. To go back to the default sorting, click the header of the first column,
which says “Unit nr”. Clicking on other column headers has no effect. If you want to
manually select the bus addresses for inverter units, refer to Inverter User Manual for
instructions.

Note! If an inverter disappears from the system the last data got from it is still on
the screen (until the Rebuild List button is pressed) but it is not anymore
calculated to the system row values.

Refer to Appendices for more detailed information about the individual fields.

5.1 Main window buttons

5.1.1 Rebuild list

RemoteMonitor clears the display, so the data of inverters that are not in the system any
more is cleared from the screen. Also the inverters in special states (like Off bus) are
searched. Normally they are not scanned continuously. Use this button if some units are
not listed in the main window.

5.1.2 Connection

Use this button to open the connection to the inverter system. If the connection is already
open, you can change the communication timeout on the fly by clicking this button.

5.1.3 Disconnect

Disconnects the communication between RemoteMonitor and the inverter system without
exiting the program. Not normally necessary. Use if you want to change the
communication speed or the serial port.

6 Remote monitor Main window

5.1.4 System parameters

This button opens the System Parameters window. In this window you can read and
modify the common interface parameters of the inverter system. See chapters 7 "Reading
and modifying parameters" and 8 "Password protection".

5.1.5 Inverter parameters

This button opens the Inverter Parameters window. In this window you can read and
modify the operational parameters of the inverters. See chapter 7 "Reading and
modifying parameters".

5.1.6 Static switch parameters

This button opens the static switch parameters window. In this window you can read and
modify the operational parameters of the static switch. See chapter 7 "Reading and
modifying parameters".

5.1.7 History

This button opens the History window that shows the internal log file of a unit. First select
the unit whose history file you wish to see, and then click History. See chapter 6 "Reading
history".

5.1.8 Unit control

This is for special use only. First select the individual inverter or static switch that you
want to control by clicking its name with the mouse (e.g. Unit 1), then press the Unit
Control button to open the Unit Control window. There are a few options available:

• Output On (available for inverters only): Turns on the output voltage of the
inverter.
• Output Off (available for inverters only): Turns off the output voltage of the
inverter.
• Wink (available for inverters only): The selected inverter flashes the Parallel
led. This function helps to find the right unit in a parallel operating system.
• Read Diagnostics: Reads diagnostics information from the unit for
troubleshooting purposes. You can copy the diagnostics information with Ctrl-
C and Ctrl-V keys to a text editor.
• Hide: Closes the window.

Note that in a parallel system the Output On and Output Off buttons only affect the output
state of a single inverter, instead of the entire system. To control the output of all
inverters, first select the System item in the main window by clicking the word System on
the first line of the inverter list. Then click Unit Control. Use the buttons Inverters On and
Inverters Off in the Unit Control window to command the output voltage state of all
inverters at the same time.

The output state of the static switch (mains supply or inverter supply) cannot be changed
in the Unit Control window. Instead, use the static switch parameter DefaultSupply.

Remote monitor Main window 7

5.1.9 Update

For updating the internal firmware of the inverters and the static switch. See chapter
9 "Updating firmware".

5.1.10 Password

This button is only useful if the inverter system is password protected. See chapter
8 "Password protection".

5.1.11 Exit

Quits RemoteMonitor.

8 Remote monitor Main window

6 Reading history

6.1 History file

The units maintain an internal history file that records all important events, such as
switching the output voltage on or off. The history file is stored in the nonvolatile memory
of the unit. Each unit remembers approximately 50 latest events.

Using RemoteMonitor, you can read the history of a single unit (Unit history) or all units at
the same time (System history). For most purposes it is more convenient to use System
history.

To open Unit history, first click the name of the desired inverter or static switch in the
main window, then click the History button. To open System history, click the name
“System” in the inverter list in the main window, then click the History button. A new
window opens, and after a moment a list of the latest events should appear in the
window. You can have several history windows open at the same time.

Note! When many events happen at the same time in several units they do not
necessarily appear in the System History window in the right order because of
the way how the RemoteMonitor is scanning the units. You can get the list in
better order by pressing the Stop button and then Read again button.

6.2 The history windows

The main part of the window contains a list of events. The latest events are shown at the
bottom of the list. When the history window is first opened, RemoteMonitor will
automatically start reading the entire history file from the unit or units.

When all recorded events have been read, the text “Tracing new events” will appear in
the title bar of the window. This means that if new events occur in the unit, they are
automatically shown in the list. As new events are read from a unit, the window scrolls
automatically so that the latest events are visible. To prevent automatic scrolling, click the
first column of any of the event rows so that it becomes selected.

The first column of the event list, labeled “Time absolute”, shows the absolute timestamp
of each event in the form year-month-day hours:minutes:seconds.tenths. Since the units
are not equipped with real-time clocks, the timing information is based on the system
clock of the PC. Because of this, an absolute timestamp is not available for those events
that occurred before the unit was last time powered on. For such events, the first column
shows the time relative to some unknown point of time, which is denoted by a capital
letter. Also, the System History window is only able to chronologically order those events
for which the absolute timestamp is known. Older events are grouped together according
to the unit in which they occurred.

The second column, “Time relative”, shows the difference between the timestamp of an
event and the previous event, if the difference is known. The column labeled “Unit nr”
shows the number of unit or units in which the event occurred. Unit numbering
corresponds to the unit numbers in the RemoteMonitor main window. If the same event
occurs in several units at the same time, the System history window shows a list of the

Remote monitor Reading history 9

 units in this column. Finally, the “Event” column contains the event descriptions. Refer to
Appendices for more accurate information about individual events.

At the bottommost row of the event list you can see the current time (a running clock), the
time that has passed since the latest displayed event and the list of units that are being
traced by the history window.

The lower part of the window contains four push buttons. You can stop the reading or
tracing process by clicking the Stop button. After reading has been stopped, the Read
Again button can be used to clear the event list and reread it from the unit. The Close
button or the window close box clears the event list and closes the window. Note that if
you read the history file again after clicking Stop or Close, you may not be able to retrieve
some of the oldest events, because they have already been overwritten by new events in
the history file of the unit.

You can export the entire event list as an ASCII text file by clicking Save As Text. You
can examine the text file later using a text editor or a spreadsheet program. It is not
possible to read the text file back into RemoteMonitor. Note that you can save the events
to a file even without clicking the Stop button first. Just make sure that RemoteMonitor
has finished reading history before saving it as text (the title bar contains the text “Tracing
new events” instead of “Reading”).

10 Remote monitor Reading history

7 Reading and modifying parameters

Caution! A wrong parameter setting may cause unwanted behavior like

unwanted output voltage turn off. When you modify the parameters you must
understand what you are doing! Check that all units in the system are powered
on when modifying parameters, in order to make sure that the new parameters
are accepted by every unit.

There are three categories of user programmable parameters: system parameters,

inverter parameters and static switch parameters. Refer to the API 1500A-230 Inverter
and SSW 7500A-230 / SSW 30000A-230 Static Switch User Manuals and 14 "Appendix
E, System parameters" of this manual for a description of the parameters. The following
instructions apply to all types of parameters, except for the password for remote control,
which can be changed in the System Parameters window (see chapter 8 "Password
protection").

7.1 The parameter windows

Open the parameter window by pressing the System Parameters, Inverter Parameters or
Parameters button in the main window. On the title row of the window you can see the
status of the parameters. Normally it should be “System Parameters - Remote System” or
“Inverter Parameters - Remote System” or “Static Switch Parameters - Remote Bypass”.
That means that the window is showing the current parameters of the inverter system that
RemoteMonitor read from the inverters when it was started.

If RemoteMonitor was not able to read the parameters, the text “Remote values unknown”
will be shown in the title. Click Read Parameters to reread the values. The text
“[changed]” is appended to the title if the values in the window are different from those
that the system is using. If some of the on-screen values are out of the system’s limits or
otherwise invalid, the text “[unacceptable values]” is shown in the title.

Some parameter windows are divided to multiple pages, or tabs, that you can browse
through with the mouse. For example, inverter parameters are divided to three tabs:
Input, Output and Temperature. The buttons at the bottom part of the Inverter Parameters
window affect the parameters in all three tabs, but not the parameters in other windows
such as System Parameters.

7.2 Modifying parameters

To modify the parameters, edit one or more parameter values in the window. When you
select a parameter for editing, a line appears at the bottom part of the window, showing
the parameter’s name, the range of values accepted by the system and the value that is
currently in use in the system. When you exit a parameter field that you have changed,
the background color of the field will change to yellow and the text “[changed]” appears in
the window title. If you entered an invalid value, the background of the field will turn red
and the text “[unacceptable values]” is shown in the title. If some of the parameters are
not supported by the inverter system, they are disabled in the parameter window and
cannot be edited.

The new parameter values are not sent to the inverter system until you click the Send
Parameters button. Use the Read Parameters button to cancel any changes you have

Remote monitor Reading and modifying parameters 11

 made in the window. When you click Send Parameters, all changed parameter values are
sent to the system. The units take the new values into use immediately and save them to
their nonvolatile memories. If one or more parameters on the screen are out of limits or
invalid, RemoteMonitor will not send any new values to the system.

The buttons Send Parameters, Read Parameters and Read Defaults in the System
Parameters window do not affect the password for remote control.

Hide button or the window close button closes the window without losing changes. You
can reopen the window by clicking the appropriate button in the main window.

7.3 Reading parameters

To reread all parameter values from the system, click the button Read Parameters. If the
operation is successful, the parameter values currently in use are shown in the window.

7.4 Reading and restoring the factory defaults

You can restore the factory default parameters by first reading them from the inverter
system and then sending the values back to the system. Press the Read Defaults button
to read the default values from the inverter system to the screen. You may inspect and
possibly modify the values in the window. If the default value of a parameter is different
from the value in use, the parameter is shown on a yellow background. To see the current
value of a parameter at the bottom part of the window, select the parameter with the
mouse. If you want to take the default values into use, click Send Parameters.

7.5 Saving and loading parameters

Inverter and static switch parameter settings can be saved into a file for later use. The
Save As button in the Inverter or Static Switch Parameters window saves all the
parameters in the current window to a file that is selected by the user. System parameters
or the password cannot be saved.

Only the current values of the editing fields are saved to the file, together with the File
comment line. In order to save the values that are being used by the system, first click
Read Parameters to read those values to the screen, then write a description in the File
comment line and click Save As. Note that the comment line is cleared when the user
clicks Read Parameters or Read Defaults, because the comment is not stored by the
inverter system.

The Open button reads an inverter or static switch parameter file and replaces the on-
screen values by the contents of the file. Also the file comment is read from the file. You
can browse through the tabs in the parameter window to examine the values. Those
parameters that are different from the current parameter set of the system are shown in
yellow. If you want to take the new parameters into use, click Send Parameters.

It is even possible to use RemoteMonitor to open, examine, modify and save parameter
sets without a connection to an inverter system. Note that RemoteMonitor is not able to
tell whether a parameter set contains unacceptable values until a connection is made.

12 Remote monitor Reading and modifying parameters

8 Password protection
The user can protect the inverter system against malicious remote controlling with a
password. Password protection is disabled by default. If the protection is enabled, a user
cannot use RemoteMonitor for changing parameters, commanding the AC output or
updating the firmware without knowing the correct password. The password is not
required for reading status information, parameter values, history file or diagnostics from
the system. The protection applies only to the RS-232 interface of the inverters and the
static switch, not the physical front panel interface.

Caution! There is no simple way to override the protection if you forget the
password. Please take extra care when setting and handling the password.

8.1 Setting and clearing the password

Make sure that all units in the system are powered on when changing the password, so
that the password keeps consistent among the units.

To enable or disable password protection or to change the password, click System

Parameters in the RemoteMonitor main window and then click Change in the password
section of the System Parameters window. A dialog appears, prompting for the old and
new passwords. If the system is previously protected, you must enter the old password in
the appropriate field. Otherwise you may leave the field empty.

If you want to disable the protection and clear the password from the system, remove the
check mark from “Enable password protection” and click Send. If you want to use
password protection, leave the check mark on and type the password you wish to use in
both fields at the bottom of the dialog. Note that you may only use a limited set of special
characters in the password (follow the on-screen instructions). When you click Send, the
units take the new password into use and store it in their nonvolatile memories.
RemoteMonitor also stores the password in its own temporary memory, so that you can
access the system immediately without being prompted for the password.

Note that if the communication between RemoteMonitor and the inverters fails while
before the password change process is finished, the protection may become disabled.
RemoteMonitor will warn you if this happens.

The buttons Send Parameters, Read Parameters and Read Defaults in the System
Parameters window do not affect the password.

8.2 Using the password

If the system is password protected and you try to perform an operation that requires a
password, RemoteMonitor cancels the operation and opens a dialog that asks for the
correct password. After entering the password, you need to manually retry the operation.
RemoteMonitor will store the password in its temporary memory, so that you do not need
to enter the password for every subsequent operation. You can also manually tell the
correct password to RemoteMonitor by clicking Password in the main window and typing
the password in the dialog.

Remote monitor Password protection 13

 RemoteMonitor will forget the password if you exit the RemoteMonitor application or
disconnect from the system by clicking Disconnect in the main window. Another way to
remove the password from RemoteMonitor’s memory, so that a user cannot modify the
system without retyping the password, is to click Password in the main window and to
select the option “Clear password from RemoteMonitor’s memory”.

Note that if password protection is disabled, and yet you type a string in the Enter
Password dialog, the system will work as if you entered a correct password.

14 Remote monitor Password protection

9 Updating firmware
The firmware (internal software) of the inverter and the static switch can be updated
through the RS-232 interface with the RemoteMonitor software.

The inverter must be operating but the output of the inverter must be off. However, you
can update the firmware of all inverters in a parallel operating inverter system, one by
one, without turning off the system output. Just turn off the output of one inverter
(assumed that the others can supply the necessary power), update the firmware, restart
the inverter, turn off the output of the next inverter and so on.

You can update the firmware of the static switch when the system is operating. During the
update the static switch can not switch to the other supply, but when the update is ready
and software is restarted it will continue operation. There is no break in the output
voltage.

How to do

Step 1 Select the inverter unit or the static switch that you want to update by clicking
its name with the mouse in the main window.

Step 2 If the output of the inverter is on turn it off. This can be done either by
pressing the Off button in the front panel of the inverter or by opening the Unit
Control window of RemoteMonitor and pressing the Output Off button.

Step 3 Press the Update button. A file selection window opens. Find and open the
new firmware file (with the file extension .loa). A description of the file will
appear to the screen. If this is the right file accept it by pressing the Ok button
in the dialog box. Then updating starts. The inverter will lose its unit number
and will appear in the main window of RemoteMonitor with name Updating.
During the update you will see one lit led traveling in the front panel of the
inverter or static switch (updating) or a decreasing led bar (erasing). The bar
diagram on the computer screen tells you how the update is proceeding. It will
take approximately 10 minutes to update the firmware.

Step 4 When update is ready, press the Restart Unit button in the Update window.
The inverter or the static switch will restart with the new firmware.

If the update procedure is interrupted for some reason, you can resume it later by
selecting the unit Updating in the RemoteMonitor main window and clicking Update.
(Click Rebuild List if the unit Updating is not shown in the main window.) The Unit Update
window appears and you can click Update again to get a new file selection window and
proceed with the update. Do not try to start updating the firmware of another unit before
the previous unit has successfully restarted with the new firmware.

Remote monitor Updating firmware 15

10 Appendix A, Inverter status information
Unit nr: Internal automatically selected system bus address of the individual inverter. Click
the header of this column to sort the inverters by their unit numbers.

Status: Output on (AC output on), Standby (inverter operating but AC output off), Present
(other units have contacted this unit, but RemoteMonitor has not yet got contact),
Responding (RemoteMonitor has just contacted the unit), Bad response, No response
(The previous reply packet from the unit was bad or missing. Try increasing the
communication timeout if the problem persists.), Disappeared (other units have lost
contact to this unit), Gone (unit has not been seen in the system for approximately one
minute or more), Never heard (other units have not seen the unit but RemoteMonitor
has), Forgotten (RemoteMonitor has stopped trying to communicate with the unit. Click
Rebuild List to try to contact the unit again.).

Last event: Last reported event in the inverter. See Appendix D for a list of events.

Faults: All currently active faults in the inverter.

Output (W): Output power in watts (resolution 10 W, accuracy 5 % or 30 W).

Output (VA): Output power in volt-amperes (resolution 10 VA, accuracy 5 % or 50 VA).

Note that in parallel operating system there may be seen VA loading even if no load is
connected, because of small current flowing from one inverter to another.

Output (A): Output current in amperes (resolution 0.1 A, accuracy 5 % or 0.3 A).

Loading: Output loading in per cent compared to nominal load. Loading is compared to
the nominal power in watts, volt-amperes and to the maximum output current. The
highest value is used as the loading %.

Output (V): Output AC voltage (resolution 1 V, accuracy 2 % or 1 V).

Output (Hz): Output frequency (resolution 0.1 Hz, accuracy 0.1 Hz).

Input (V): Input DC voltage (resolution 0.1 V, accuracy 1 %).

Input (A): Input DC current (resolution 1 A, accuracy 5 % or 2 A).

Si temp 1: Silicon temperature of semiconductors in degrees Celsius and Fahrenheit

(circuit board 1).

Si temp 2: Silicon temperature of semiconductors (circuit board 2).

LEDs: State of individual LEDs in front panel (X = LED on, F = LED flashing).

On: State of the On button in front panel (On = button pressed).

Off: State of the Off button in front panel (Off = button pressed).

16 Remote monitor Appendix A, Inverter status information

 S: S = This unit sending synchronizing information to other units.

Unit ID: Unit identification information, serial number etc. Click the header of this column
to sort the inverters by their identification information.

Remote monitor Appendix A, Inverter status information 17

11 Appendix B, Summary information
This information is presented in the main window in the first row.

Unit nr: Always text "System"

Status: Possible values when there is no static switch in the system: Standby or Output
on. Possible values when there is a static switch in the system: Off, On default supply or
On backup supply.

Faults: Possible values: field is empty or has text faults.

Output (W): Total output power of the inverters in Watts.

Output (VA): Total output power of the inverters in Volt-Amperes.

Output (A): Total output current of the inverters in Amperes.

Loading: Average output loading of the inverters in per cent compared to nominal load.

Output (V): Output AC voltage of the inverters.

Output (Hz): Output frequency of the inverters.

Input (V): Input DC voltage of the inverter system (average of the individual
measurements).

Input (A): Total input DC current of the inverters in Amperes.

On: The total number of On buttons currently being pressed in the front panels of the
inverters.

Off: The total number of Off buttons currently being pressed in the front panels of the
inverters.

Unit ID: The value of the system parameter SystemID.

18 Remote monitor Appendix B, Summary information

12 Appendix C, Static switch status information
Static switch: Always text "Static Switch"

Status: Off (no supply connected to the output), On mains (mains supply connected to the
output), On inverter (inverter supply connected to the output), Present (other units have
contacted the static switch, but RemoteMonitor has not yet got contact), Responding
(RemoteMonitor has just contacted the static switch), Bad response, No response (The
previous reply packet from the static switch was bad or missing. Try increasing the
communication timeout if the problem persists.), Disappeared (other units have lost
contact to the static switch), Gone (the static switch has not been seen in the system for
approximately one minute or more), Never heard (other units have not seen the static
switch but RemoteMonitor has), Forgotten (RemoteMonitor has stopped trying to
communicate with the static switch. Click Rebuild List to try to contact it again.).

Last event: Last reported event in the static switch. See Appendix D for a list of events.

General faults: All currently active faults in the static switch.

AC supply faults: More accurate information about current problems with mains or
inverter supply: Possible values: Inv. voltage, Inv. waveform, Control bus, Mains voltage,
Mains waveform, Mains frequency, Mains synchronization.

Inverter (V): Inverter AC voltage (resolution 1 V, accuracy 2 % or 1 V)

Inverter(Hz): Inverter frequency (resolution 0.1 Hz, accuracy 0.1 Hz).

Mains (V): Mains AC voltage (resolution 1 V, accuracy 2 % or 1 V)

Mains (Hz): Mains frequency (resolution 0.1 Hz, accuracy 0.1 Hz).

Output (V): Output AC voltage (resolution 1 V, accuracy 2 % or 1 V)

Output (A): Output AC RMS current (resolution 1 A, accuracy 2 % or 1 A)

Output (kW): Output power (resolution 0.1 kW, accuracy 2 % or 0.1 kW)

Output (kVA): Output apparent power (resolution 0.1 kVA, accuracy 2 % or 0.1 kVA)

Output (W): Output power in watts (resolution 10 W, accuracy 5 % or 30 W).

Output (VA): Output power in volt-amperes (resolution 10 VA, accuracy 5 % or 50 VA).

Note that in parallel operating system there may be seen VA loading even if no load is
connected, because of small current flowing from one inverter to another.

Si temp: Silicon temperature of semiconductors in degrees Celsius and Fahrenheit

LEDs: State of individual LEDs in front panel (X = LED on, F = LED flashing).

S: S = This unit sending synchronizing information to other units.

Remote monitor Appendix C, Static switch status information 19

 Unit ID: Unit identification information, serial number etc.

20 Remote monitor Appendix C, Static switch status information

13 Appendix D, List of events and faults
The difference between an event and a fault is that events are transient occurrences,
whereas a fault stays on until it is either acknowledged by the user or the problem is
removed. Whenever a fault begins or ends, it is logged in the history file as an event. All
faults that are currently active are shown in the Faults field in the main window. The
following list contains both events and faults.

Starting and stopping the inverter

• Input disconnected, Input voltage connected

- The inverter was powered off or on by connecting or disconnecting the DC
supply.
- The static switch was powered off or on by connecting or disconnecting the
AC supplies.
• Switched off, Switched on
- User powered the inverter off or on by the rocker switch.
- User powered the static switch off by turning off the inverter output.
• Input undervoltage turn off
- The inverter shut itself down totally because of too low input voltage.
• Stand alone system ready
- One inverter has started and is ready for operation. No parallel inverters
were found.
• Parallel system ready
- Parallel inverters have started and are ready for operation.

Inverter output on/off

• Output switched off, Output switched on

- Output voltage on and off. The reason to turn output on or off is reported
before this.
• Own Off button pressed, own On button pressed
- User has pressed the Off or On button of the Inverter.
• Two Off buttons pressed, two On buttons pressed
- User has pressed the Off or On buttons of two inverters in a parallel inverter
system.
• Remote Off command, Remote On Command
- A command from the Unit Control window of RemoteMonitor.
• Joined output on
- The inverter was joined to an already operating inverter system with output
on. The output of the inverter was automatically turned on.

Static Switch AC supply errors

• Mains failure
- Mains voltage connected to static switch is currently not in the allowed limits.
• Inverter system not OK
- The inverter output is off, the output voltage is not in the allowed limits or the
control bus is not working properly.

Environmental or connection errors

• Low input voltage fault, High input voltage fault

Remote monitor Appendix D, List of events and faults 21

 - Inverter input voltage out of limits set by parameters.
• Input voltage drop
- Inverter output was briefly turned off because of sudden input power
blackout.
• Overtemperature fault
- Silicon temperature is over the alarm limit set by the inverter or static switch
parameter.
• Comm. bus disconnected fault
- Contact to other units lost in parallel system. A disconnected inverter will
switch the output voltage off after a few seconds. This fault ends if the other
units are reconnected or if the unit is powered off and back on. In the case of
a static switch, the reset button in the front panel will also clear the fault.
• Inverter AC bus disconnected fault
- AC output cable disconnected. This fault may occur only when the
communication cable of an inverter that has its own output off or the static
switch is connected to a parallel inverter system with output on.
• Unexpected voltage on AC bus fault
- There is unexpected AC voltage present in the output connector of the
inverter. This fault may occur when the communication cable is disconnected
from the parallel system but the AC cable is connected.
• AC bus earth short fault
- The impedance from the AC output (L or N) connected to ground is too low.
This alarm is enabled or disabled by a parameter setting.
• Inverter overload fault
- Reported by an inverter: Inverter output is overloaded or has been switched
off because of an overload.
- Reported by the static switch: Inverter output would be overloaded if the
inverters were taken to use.
• Static switch overload fault
- Output current of the static switch is higher than maximum allowed current.
• Wrong inverter AC bus polarity fault
- The AC voltage found in the inverter output connector or in the static switch
input connector (inverter input) has wrong polarity (or phase). Probably the
inverter output cable has a wrong connection.
• Load sharing fault
- The parallel inverter system cannot share the loads equally. Check that all
the output cables are connected. If cables are ok there is an internal fault in
the inverter.

Parameter modification

• Parameter updated, parameter updated for this unit

- A parameter has been changed by the user.
• Parameter adapted
- There were differences between parameter values of individual units in the
parallel system. The value of a parameter was copied from another unit
during startup.

Parallel system events

• Units lost fault

- This unit is working properly, but one or more other units (inverter or static
switch) disappeared from the system without reporting an acceptable
reason. Turning off by the rocker switch or entering to updating mode are
acceptable reasons. Otherwise disappearing is considered as a failure. This

22 Remote monitor Appendix D, List of events and faults

 fault ends if the other units are reconnected or if the user presses the Off or
On button of any inverter shortly.
• Bus address conflict
- Another inverter with same bus address found. This may happen when
inverters are started separately and connected together afterwards. Bus
addresses are reconfigured automatically.
• Static switch as sync master
- Synchronizing master unit turned to slave because the external static switch
entered the bus.
• Started to send sync
- Slave unit turned to synchronizing master.
• Sync master collision
- Data corruption on the communication bus or another synchronizing master
was found on the bus. This will happen when bus communication to a
disconnected unit is restored. The system reconfigures automatically.
• Comm. bus collisions
- Transmitted data was corrupted on the communication bus. The unit re-
establishes communication.
• Sync failure
- Errors in synchronizing. The unit resynchronizes automatically.
• Parameters incompatible fault, firmware incompatible fault
- There are different incompatible firmware versions or parameter set
structures in the system. A firmware update is needed.
• Could not enter bus
• Serious problems with the communication bus. The unit could not join the
system. The unit will not recover from this unless it is powered off and back
on.

Hardware failures

• Fan failure fault

- One of the fans (if the fan option is installed) does not operate properly.
Even when the fans are not operating because of low temperature they are
periodically tested. In this case the fault can only be set or cleared after a
test.
• Temperature measurement fault
- Fault in temperature measurement circuits. Over temperature shut down
may not work properly.
• Input voltage measurement fault
- Input DC voltage measurement is considerably different from the
measurement of other inverters in a parallel system.
• Off button stuck fault, On button stuck fault
- Off or On button has been pressed continuously for several minutes. The
unit assumes that the button is stuck and ignores it until the button is
released.
• Internal over voltage
- Over voltage in the internal power circuits in an inverter. Possible reasons
are external over voltages in the input or in the output. An AC voltage with a
wrong phase connected to the output connector may also cause internal
over voltage in some conditions. After internal over voltage the inverter
always shuts down and restarts.
• Inverter start fault, Inverter operation fault
- Unrecoverable inverter power stage failure.
• TRX operation fault, TRX start fault

Remote monitor Appendix D, List of events and faults 23

 - Communication bus interface hardware failure. In the case of TRX start fault,
the unit will not try to re-establish communication until it is powered off and
back on, or the reset button of the static switch is pressed.
• Sync TRX fault
- Communication bus interface hardware failure. If the unit is an inverter and
connected to a parallel system, it may still be able to operate.
- Reported by an inverter: To check if the failure is still active, turn the inverter
off by the rocker switch, disconnect the AC output and communication bus
cables and turn the inverter back on. Wait until the Parallel LED stops
flashing. If the inverter does not alarm at this point, you can safely turn the
inverter off, connect it back to the system and turn it on.
- Reported by the static switch: To check if the failure is still active, try
pressing the reset button in the front panel to see if the static switch is able
to contact the inverters.
• Sudden power down fault, UnitOff ineffective fault, RAM failure
- Internal circuit failures.
• Fan installation fault, static switch installation fault
- Installation failure of internal options.
• Internal inverter fuse fault, internal mains fuse fault
- Faults in internal fuses of the static switch. The static switch can not operate
if the mentioned supply is turned off even when the other supply is on.
• Internal switch drive failure, internal inverter switch failure, internal mains
switch failure
- Fault in circuits that connect the AC supplies of the static switch to the
output.

Nonvolatile memory errors

• EEPROM status write fault

- Serious errors when writing the nonvolatile memory of the unit. The unit will
not recover from this unless it is powered off and back on. In the case of a
static switch, the reset button in the front panel can also be used.
• History buffer overflow, History pointer error, History write fault
- Errors when reading or writing the nonvolatile memory of the unit. The
internal history file may not be working properly.
• Parameter EEPROM read fault, Parameter EEPROM write fault
- Serious errors when reading or writing the nonvolatile memory of the unit.
Data is corrupted or memory is not working properly. Note that if Parameter
EEPROM read fault occurs when the unit starts up, it starts using factory
default parameters and no password protection.
- Reported by an inverter: You can try to repair corrupted data using the
following procedure. Turn the inverter off and back on by the rocker switch.
Wait until the Parallel LED stops flashing. Click Rebuild List in the
RemoteMonitor main window. If parameter data is corrupted, the unit will
show as “Off bus” in RemoteMonitor and it will report a Parameter EEPROM
read fault. Open the System Parameters window. Disable the password
using the procedure described in section Password Protection, even if the
password was not previously in use. Click Read Defaults in the System
Parameters window and then Send Parameters. Open Inverter Parameters
from the main window. Again, read the default values and send them back to
the inverter. Now the inverter should reprogram all parameters into its
nonvolatile memory. Turn the inverter off and on once again. If the only
problem was temporary data corruption, this procedure should remove all
alarms. You need to manually restore the previous parameter settings and
the password, unless the factory default values are suitable for your needs.

24 Remote monitor Appendix D, List of events and faults

14 Appendix E, System parameters
There is only one user programmable system parameter available. In addition, the remote
control password is handled through the System Parameters window. The password is
discussed in chapter 8 "Password protection".

• System ID number
- If the user manages several distinct inverter systems, this parameter can be
used to identify them. The ID number can be any integer between 0 and
65535. The inverter system does not use the value itself. RemoteMonitor
shows the ID number in the main window on the rightmost column of the first
row.

Remote monitor Appendix E, System parameters 25

Our InD, OutD and HelpD series are designed
to complement each other. InD stands for
indoor power systems, while OutD solutions
are created for demanding outdoor use. HelpD
is our global support team; its task is to make
everything easy for you. The full range of
Delta Power Systems keeps you powered and
allows you to concentrate on what is most
important for you – your business.

www.deltapowersolutions.com

*3791246700*