HPE StoreOnce 4.1.

0 Software Release
Notes

Abstract
This document describes the StoreOnce System 4.1.0 software release, P9L02-10572.star.

Part Number: BB954-80028

Published: October 2018
Edition: 1
© Copyright 2018 Hewlett Packard Enterprise Development LP

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Release Notes

Description
This document outlines the new features and known issues for the StoreOnce version 4.1.0 software.
Version 4.1.0 is the first version of StoreOnce Gen4 Software.
There is not an upgrade path from earlier generations of StoreOnce software to StoreOnce version 4.1.0
software. For installation instructions, see the HPE StoreOnce 3620, 3640, 5200, 5250, and 5650 Systems
Installation Guide or the HPE StoreOnce VSA 4.1 Deployment and Configuration Guide.

• File name: P9L02-10572.star

• D2D Master version: 4.1.0-1836.6
• MD5 checksum value: 6b511f256bc5bb9e2c2bd0d73364383a

Product models
This software package is applicable to the following product models:

• HPE StoreOnce 3620 System

• HPE StoreOnce 3640 System
• HPE StoreOnce 5200 System
• HPE StoreOnce 5250 System
• HPE StoreOnce 5650 System

This software package is applicable to StoreOnce VSA systems. There is not an upgrade path from earlier
versions of StoreOnce software to this version.

Operating systems
Cross operating system (BIOS, Firmware, Diagnostics, etc.)

Languages
Languages supported for this release:

• English
• Japanese
• Chinese
• French
• German
• Brazilian Portuguese
• Russian
• Spanish

Release Notes 3
New features
Support for HPE StoreOnce 3620, 3640, 5200, 5250, and 5650 Systems
This release is the first version of software for the next generation of StoreOnce systems.

• Increased capacity: The new StoreOnce 5250 and 5650 now support 8 TB drives, along with the
currently offered 4 TB drives.
• New choices for the flex I/O connectivity: Now provides the option of 10/25 GbE-SFP combo card and
32 Gb Fibre Channel, along with the currently offered 10 GbE-T and 16 Gb Fibre Channel.
• All-inclusive licensing structure: The new generation of StoreOnce products move to an all-inclusive
licensing structure. Now StoreOnce Catalyst and replication are included with the product at no additional
charge (Encryption license at a nominal charge).
• Role-Based Access Control (RBAC): RBAC allows customers to assign different roles/permissions to
users of their StoreOnce system.
• Federated Management: Allows customers to configure and monitor multiple next generation
StoreOnce systems or VSAs in a single pane of glass, using a user-friendly Graphical User Interface
(GUI).
• Commvault support: Addition of Commvault support for catalyst/catalyst copy to enable deeper
integration with StoreOnce.
• Support for RMC direct datapath: Backup data is moved directly from 3PAR to StoreOnce without
going through the RMC VM, reducing complexity and improving performance.

VSA enhancements
• Supports up to 500 TB maximum capacity.
• More flexible capacity licensing scheme with licenses added in 1 TB increments.
• Supports HPE AutoPass License Server to manage licenses for dynamic and large StoreOnce VSA
deployments.
• 90-day evaluation period available.

More enhancements
New REST API guide: The new REST API guide for StoreOnce 4.1.x and later releases includes all the
commands supported on StoreOnce 3620, 3640, 5200, 5250, and 5650 systems. These systems do not
support all the REST commands supported on earlier StoreOnce systems.

Known Issues and customer advisories

Locating customer advisories
To find the most current product advisories and bulletins:

4 Release Notes
 1. Browse to https://support.hpe.com/hpesc/public/home.
2. Enter a product name (for example, StoreOnce 5100 Backup System) in the text search field and then
wait for a list of products to populate.
3. From the products displayed, identify the desired product and click one of the icons to the right of the
product to locate either Drivers & Software or Documents.

HPE recommends that you register your product for Support Alerts at: www.hpe.com/support/e-updates.
After registering, you will receive e-mail notification of product enhancements, new driver versions, firmware
updates, and other product resources.

Known issues
• During First Time Wizard, the Date/Time cannot be changed backward more than 5 minutes:
If the system clock is ahead more than 5 minutes and you are not configuring NTP, leave the date/time
setting until after the wizard completes. After running the wizard, go to Settings - System Date & Time
and change the value as needed.
• Enabling DHCP for iLO networking with the StoreOnce Management Console makes the system
unreachable for iLO from another subnet:
Enabling DHCP for iLO networking from the StoreOnce Management Console incorrectly sets the default
gateway to 0.0.0.0, making the system unreachable for iLO from another subnet. This issue does not
apply to StoreOnce system networking or iLO configuration through the iLO console.
Because the systems are preconfigured with DHCP, this issue only occurs if the system is configured for
static addressed networking and then is reconfigured to DHCP. If this issue occurs, use the iLO console
to enable DHCP for iLO.
• If a system is added into a federation during an upgrade, the system becomes unreachable:
Do not add a system to or remove a system from a Federation while the remote system is being
upgraded. If the system being added during upgrade shows as "unreachable", remove the system from
the Federation and then add it to the Federation.
• Percentage of data/OS disk in the system resource graph can be incorrect:
When the disk utilization is listed at 100%, this figure can be incorrect.
• The Management Console can be unreasonably slow when logged in as an Active Directory or
LDAP user:
This issue appears during calls that require the system to access all the configured directory servers.
With a slow network connection, only use Local Users and do not configure a Directory Server.
• Replace with: RMC does not support Catalyst Client Access Permissions with StoreOnce S/W
version 4.1.0. Only Public Access is supported.
Client Access Permissions will be supported in the next StoreOnce release.
• If TLS1.0 and 1.1 are disabled on the external key manager, the StoreOnce system fails to enroll:
When enrolling with the external key manager, the StoreOnce system attempts to connect using TLS1.0.
If TLS1.0 or TLS1.1 are disabled on the external key manager, the StoreOnce system will fail to enroll
with the external key manager.
• IPv6 address shows as "failed" even though it's working:
An IPv6 address that responds to ping (at least) but shows as "failed" with a red icon in the Management
Console (for the subnet definition) can result from an attempt to use the subnet that router prefix
advertisements give out, but on an unexpected interface. This is especially likely if multiple interfaces on
the StoreOnce system are connected to routers that are advertising the same prefix, are using the same

Release Notes 5
 router, or if the assignment of an address is not on the same interface as the one that is receiving that
subnet by router prefix advertisement.
If this issue occurs, the event log will have an entry for the address:
Description
The address fd15:4ba5:5a2b:1008::62 is not active on VLAN 0.
Resolution
Check that the address is correct. If it is correct, wait for an automated repair cycle to complete.
Resource Name
mgmtAddr86648694-6dc0-4285-a761-229d80dd5efc
Timestamp
9/20/2018 3:43 pm
Event Code
E030B00000B

And the status of the networking configuration will show a red icon for the address underneath its port-
set. Expand the icon to see the message text:
Message Address activation failed with exception message: Address fd15:4ba5:5a2b:1008::62 is
already accessible on the network Resolution.
Check that the addressis correct. If it is correct, wait for automated repair cycle to
complete

Workaround: Do not use the router-advertised prefix for static IP addresses or DHCP addresses in a
networking environment where multiple ports are in that subnet, whether by DHCP or static assignment,
or from automatic assignment.

Related software
The following are available free of charge from the Software Depot:

• HPE StoreOnce OpenStorage Plug-ins (OST for NBU):

The plug-in is required by Symantec NetBackup (NBU) applications when using StoreOnce Catalyst. The
plug-in is installed on the host media servers.
• HPE StoreOnce Catalyst plug-in for Oracle recovery manager (RMAN):
The plug-in is required by Oracle Recovery Manager when using StoreOnce Catalyst. It is installed on
the host media servers.
• HPE StoreOnce Plug-in for Microsoft SQL Server (SQL):
This plug-in provides functionality to back up and restore a database to different logical devices, such as
DISK, TAPE, or URL when using StoreOnce Catalyst. This plug-in is installed on the Windows Server
running Microsoft SQL server.
• HPE StoreOnce Recovery Manager Central (RMC):
HPE StoreOnce Recovery Manager Central facilitates automated, efficient, nonintrusive backup and
disaster recovery and provides converged data protection by integrating 3PAR StoreServ primary
storage and StoreOnce System storage directly, without the need for third-party ISVs. With Recovery
Manager Central, you get the simplicity and performance of snapshot-based protection to generate
application-consistent recovery points combined with the reliability and efficiency of deduplicated
backups for guaranteed recovery. RMC 5.0.3 is the minimum release for supporting the direct datapath
feature.
• HPE StoreOnce Catalyst Plug-in for SAP HANA:
The HPE StoreOnce Catalyst Plug-in for SAP HANA enables optimized protection for SAP HANA
databases. It enables the Database Administrator to backup/restore directly to/from a Catalyst Store on a
StoreOnce Backup appliance. The HPE StoreOnce Catalyst Plug-in for SAP HANA must be installed
using the SAP HANA operating system user, not the root user. The plug-in includes guided installation
and configuration for fast setup.

6 Release Notes
This software is available free with all StoreOnce Backup systems that have the corresponding Replication
and StoreOnce Catalyst LTUs, as appropriate. The software, including release notes and documentation,
can be downloaded from: www.hpe.com/support/softwaredepot.
Search for StoreOnce in the Search Software Depot search box.
The search result includes the StoreOnce System Software for all products, VSA evaluation files, and QR
images for all hardware platforms, plus a link to StoreOnce Free Software. Click StoreOnce Free
Software to access SEM and the other listed software listed.

Release Notes 7
Finding StoreOnce documents in the HPE Information Library
The latest product documentation is available in the StoreOnce Backup section of the Hewlett Packard
Enterprise Information Library.

Procedure

1. Navigate to http://www.hpe.com/info/storeonce/docs.
2. In Models / Subcategories, select your product.
3. To filter the entries, select the types of documents and your language.

8 Finding StoreOnce documents in the HPE Information Library

StoreOnce websites
Hewlett Packard Enterprise Information Library for StoreOnce products
www.hpe.com/info/storeonce/docs
HPE StoreOnce Support Matrix
www.hpe.com/storage/StoreOnceSupportMatrix
HPE StoreOnce Systems QuickSpecs
www.hpe.com/support/StoreOnceQuickSpecs
HPE StoreOnce Data Protection Backup Appliances information page
www.hpe.com/storage/storeonce

General websites
Storage white papers and analyst reports
www.hpe.com/storage/whitepapers
Enter "StoreOnce" into the keyword search box.

StoreOnce websites 9
Support and other resources

Accessing Hewlett Packard Enterprise Support

• For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website:
http://www.hpe.com/assistance
• To access documentation and support services, go to the Hewlett Packard Enterprise Support Center
website:
http://www.hpe.com/support/hpesc

Information to collect
• Technical support registration number (if applicable)
• Product name, model or version, and serial number
• Operating system name and version
• Firmware version
• Error messages
• Product-specific reports and logs
• Add-on products or components
• Third-party products or components

Accessing updates
• Some software products provide a mechanism for accessing software updates through the product
interface. Review your product documentation to identify the recommended software update method.
• To download product updates:
Hewlett Packard Enterprise Support Center
www.hpe.com/support/hpesc
Hewlett Packard Enterprise Support Center: Software downloads
www.hpe.com/support/downloads
Software Depot
www.hpe.com/support/softwaredepot
• To subscribe to eNewsletters and alerts:
www.hpe.com/support/e-updates
• To view and update your entitlements, and to link your contracts and warranties with your profile, go to
the Hewlett Packard Enterprise Support Center More Information on Access to Support Materials
page:
www.hpe.com/support/AccessToSupportMaterials

10 Support and other resources

 IMPORTANT: Access to some updates might require product entitlement when accessed through the
Hewlett Packard Enterprise Support Center. You must have an HPE Passport set up with relevant
entitlements.

Customer self repair

Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a CSR
part needs to be replaced, it will be shipped directly to you so that you can install it at your convenience.
Some parts do not qualify for CSR. Your Hewlett Packard Enterprise authorized service provider will
determine whether a repair can be accomplished by CSR.
For more information about CSR, contact your local service provider or go to the CSR website:
http://www.hpe.com/support/selfrepair

Remote support
Remote support is available with supported devices as part of your warranty or contractual support
agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event
notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution based on your
product's service level. Hewlett Packard Enterprise strongly recommends that you register your device for
remote support.
If your product includes additional remote support details, use search to locate that information.

Remote support and Proactive Care information

HPE Get Connected
www.hpe.com/services/getconnected
HPE Proactive Care services
www.hpe.com/services/proactivecare
HPE Proactive Care service: Supported products list
www.hpe.com/services/proactivecaresupportedproducts
HPE Proactive Care advanced service: Supported products list
www.hpe.com/services/proactivecareadvancedsupportedproducts

Proactive Care customer information

Proactive Care central
www.hpe.com/services/proactivecarecentral
Proactive Care service activation
www.hpe.com/services/proactivecarecentralgetstarted

Warranty information
To view the warranty information for your product, see the links provided below:
HPE ProLiant and IA-32 Servers and Options
www.hpe.com/support/ProLiantServers-Warranties
HPE Enterprise and Cloudline Servers
www.hpe.com/support/EnterpriseServers-Warranties
HPE Storage Products
www.hpe.com/support/Storage-Warranties
HPE Networking Products
www.hpe.com/support/Networking-Warranties

Support and other resources 11

Regulatory information
To view the regulatory information for your product, view the Safety and Compliance Information for Server,
Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise Support
Center:
www.hpe.com/support/Safety-Compliance-EnterpriseProducts

Additional regulatory information

Hewlett Packard Enterprise is committed to providing our customers with information about the chemical
substances in our products as needed to comply with legal requirements such as REACH (Regulation EC
No 1907/2006 of the European Parliament and the Council). A chemical information report for this product
can be found at:
www.hpe.com/info/reach
For Hewlett Packard Enterprise product environmental and safety information and compliance data,
including RoHS and REACH, see:
www.hpe.com/info/ecodata
For Hewlett Packard Enterprise environmental information, including company programs, product recycling,
and energy efficiency, see:
www.hpe.com/info/environment

Documentation feedback
Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us
improve the documentation, send any errors, suggestions, or comments to Documentation Feedback
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12 Support and other resources

Licenses
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chart.js license
The MIT License (MIT)
Copyright (c) 2018 Chart.js Contributors
Permission is hereby granted, free of charge, to any person obtaining a copy
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LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM,
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SOFTWARE.

OpenSSL License
LICENSE ISSUES
==============

The OpenSSL toolkit stays under a double license, i.e. both the conditions of
the OpenSSL License and the original SSLeay license apply to the toolkit.
See below for the actual license texts.

OpenSSL License
---------------

/* ====================================================================
* Copyright (c) 1998-2017 The OpenSSL Project. All rights reserved.
*
* Redistribution and use in source and binary forms, with or without
* modification, are permitted provided that the following conditions
* are met:
*
* 1. Redistributions of source code must retain the above copyright
* notice, this list of conditions and the following disclaimer.
*
* 2. Redistributions in binary form must reproduce the above copyright
* notice, this list of conditions and the following disclaimer in
* the documentation and/or other materials provided with the
* distribution.
*
* 3. All advertising materials mentioning features or use of this
* software must display the following acknowledgment:
* "This product includes software developed by the OpenSSL Project
* for use in the OpenSSL Toolkit. (http://www.openssl.org/)"
*
* 4. The names "OpenSSL Toolkit" and "OpenSSL Project" must not be used to

13
 * endorse or promote products derived from this software without
* prior written permission. For written permission, please contact
* [email protected].
*
* 5. Products derived from this software may not be called "OpenSSL"
* nor may "OpenSSL" appear in their names without prior written
* permission of the OpenSSL Project.
*
* 6. Redistributions of any form whatsoever must retain the following
* acknowledgment:
* "This product includes software developed by the OpenSSL Project
* for use in the OpenSSL Toolkit (http://www.openssl.org/)"
*
* THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS'' AND ANY
* EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
* IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
* PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR
* ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
* SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT
* NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;
* LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)
* HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT,
* STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE)
* ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED
* OF THE POSSIBILITY OF SUCH DAMAGE.
* ====================================================================
*
* This product includes cryptographic software written by Eric Young
* ([email protected]). This product includes software written by Tim
* Hudson ([email protected]).
*
*/

Original SSLeay License

-----------------------

/* Copyright (C) 1995-1998 Eric Young ([email protected])

* All rights reserved.
*
* This package is an SSL implementation written
* by Eric Young ([email protected]).
* The implementation was written so as to conform with Netscapes SSL.
*
* This library is free for commercial and non-commercial use as long as
* the following conditions are aheared to. The following conditions
* apply to all code found in this distribution, be it the RC4, RSA,
* lhash, DES, etc., code; not just the SSL code. The SSL documentation
* included with this distribution is covered by the same copyright terms
* except that the holder is Tim Hudson ([email protected]).
*
* Copyright remains Eric Young's, and as such any Copyright notices in
* the code are not to be removed.
* If this package is used in a product, Eric Young should be given attribution
* as the author of the parts of the library used.
* This can be in the form of a textual message at program startup or
* in documentation (online or textual) provided with the package.
*
* Redistribution and use in source and binary forms, with or without

14
* modification, are permitted provided that the following conditions
* are met:
* 1. Redistributions of source code must retain the copyright
* notice, this list of conditions and the following disclaimer.
* 2. Redistributions in binary form must reproduce the above copyright
* notice, this list of conditions and the following disclaimer in the
* documentation and/or other materials provided with the distribution.
* 3. All advertising materials mentioning features or use of this software
* must display the following acknowledgement:
* "This product includes cryptographic software written by
* Eric Young ([email protected])"
* The word 'cryptographic' can be left out if the rouines from the library
* being used are not cryptographic related :-).
* 4. If you include any Windows specific code (or a derivative thereof) from
* the apps directory (application code) you must include an acknowledgement:
* "This product includes software written by Tim Hudson ([email protected])"
*
* THIS SOFTWARE IS PROVIDED BY ERIC YOUNG ``AS IS'' AND
* ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
* IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
* ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE
* FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
* DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS
* OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)
* HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT
* LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY
* OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
* SUCH DAMAGE.
*
* The licence and distribution terms for any publically available version or
* derivative of this code cannot be changed. i.e. this code cannot simply be
* copied and put under another distribution licence
* [including the GNU Public Licence.]
*/

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