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Week3DBP

The document outlines the third step of a leadership practicum project, focusing on identifying barriers to success in healthcare leadership roles, particularly for underrepresented populations. It includes questions related to observations of these populations, educational opportunities in Louisiana, and strategies for mitigating unconscious bias. Additionally, it references a case study involving Dr. Pearl's efforts to resolve service issues at Kaiser by empowering employees to address identified barriers.

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6 views

Week3DBP

The document outlines the third step of a leadership practicum project, focusing on identifying barriers to success in healthcare leadership roles, particularly for underrepresented populations. It includes questions related to observations of these populations, educational opportunities in Louisiana, and strategies for mitigating unconscious bias. Additionally, it references a case study involving Dr. Pearl's efforts to resolve service issues at Kaiser by empowering employees to address identified barriers.

Uploaded by

coindn
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Week 3: Answer these questions based on the readings and videos below.

The readings will


be added as an attachment.

2 pages - quality over quantity. These questions can be answered in 3-5 sentences. Some
questions may have more than others but you should be able to answer all of these in 2
pages.

The third step to completing your leadership practicum project is to identify barriers to
success.
Barriers to Success: This section of the leadership project describes any barriers that would in-
hibit the successful attainment of the desired outcome. The barriers may be in the form of finan-
cial resources, time, talent, organizational processes, status quo concerns, and/or habits, attitudes,
and mindsets.

Use the readings from this week to answer each of the following questions with supporting de-
tails:

1. What observations have you noted regarding underrepresented populations in healthcare


leadership roles and/or in your organization and how do your observations compare with
Salsberg’s findings?

2. Use the interactive tool in the article, Advanced Coursework in Your State (Louisiana), to
see how Louisiana rates regarding Black and Latino students pursuing advanced course-
work. What might these findings suggest about the barriers and opportunities that under-
represented populations have to pursue careers in health care in Louisiana?

• tool website: https://edtrust.org/resource/advanced-coursework-tool/

3. What purposeful and intentional design aspect of the ChicagoCHEC program did you
find useful in removing barriers that address underrepresented populations and why?

4. Marcelin et al list seven strategies for mitigating unconscious bias in Figure 2. Which of
the seven strategies are you currently using within your organization, and why did your
organization choose to use this strategy? If your organization is not using any strategies,
which of the seven strategies would you like to see implemented in your organization and
why?

Kaiser Case Study (comes from Lessons in Strategic Leadership reading)

Here is the problem selected in the Kaiser Case study from week 1:
Dr. Pearl sought to resolve the service issue at Kaiser by emphasizing patient surveys and em-
phasizing the most desired clinical characteristics. Access to a personal physician, appointment
when unwell, prompt access, phone answer within three minutes, and a pleasant treatment expe-
rience were the five qualities. Dr. Pearl utilized the 'Art to Science' methodology to discover pat-
terns of patient-clinician appointment behavior, finding that physicians need 21 daily appoint-
ments. Dr. Pearl adjusted for cancellations, no-shows, and rescheduling, while other doctors
worried about increased appointments. Through the pattern, Dr. Pearl demonstrated that, on av-
erage, physicians saw between 12 and 18 people each day (15 on average). This was their typi-
cal patient load. Through the increased appointment method, Dr. Pearl could eliminate back-
logs, and patients frequently obtained their preferred appointment time slots.

1. For the problem you selected in Kaiser Case Study in Discussion week #1 (above in ital-
ics), what did Dr. Pearl identify as barriers that he Empowered Employees (step 5) to ad-
dress and remove? Please explain.

2. Did Dr. Pearl experience any inherent risks or conflicts as he addressed those barriers?
Please explain.

3. Did Dr. Pearl rely on any additional resources and/or professional training to address
some of those barriers? Please explain.

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