GNG2101 – Introduction to product

development and management for engineers

and computer scientists
Introduction

Prof. Mana Azarm

Image from: https://en.wikipedia.org/wiki/Systems_engineering

Faculté de génie | Faculty of Engineering

GNG2101 – Introduction to product development and management for engineers and computer scientists
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 Administrative Information
• Lectures
– Monday: 11:30 - 12:50 (MNO E217)
– Thursday: 13:00 - 14:20 (MNO E217)
• Labs
– C02: Monday, 14:30 - 17:20 (MTC/MakerLab)
– C04: Wednesday, 10:00 - 12:50 (MTC/MakerLab)
– Mandatory Saturday Lab Training, Jan 11th at 13:00 (MTC)
Ø Manufacturing Training Centre (MTC): STM 137
Ø MakerLab: STM 121
• Office hours (SITE 3020)
– Email for an appointment ([email protected])

• Other
– See BrightSpace
GNG2101 – Introduction to product development and management for engineers and computer scientists
 GNG2101 – Topics
• Economic principles
• Commercialization and sales
Real World • Intellectual Property
Constraints
• Ethics

Design
Practice
• Communication skills
• Customer-oriented design
• Conflict resolution
• Interviewing clients Design Theory
• Team formation and
dynamics
• Problem identification
• Business models
• Generating design criteria
• Project management
• Generating Solutions
• Prototyping

GNG2101 – Introduction to product development and management for engineers and computer scientists
 Grading Scheme

Course Items Mark

Lecture Quizzes 4%
Assignments 4%
Labs and lab quizzes 5%
Project plan updates and outcome 5%
Group Project Deliverables 35%
Group self-assessment (B & D) 5%
Peer assessment (C & E) 2%
Midterm lab exam 10%
Final exam 30%
Lecture Quizzes 4%

GNG2101 – Introduction to product development and management for engineers and computer scientists
 Deliverables

• Apart from self and peer

assessments, all
deliverables must be in
PDF format and
submitted to
Brightspace
• Deliverables must be
submitted on time
– Penalties for late
submission of 25%
per day

GNG2101 – Introduction to product development and management for engineers and computer scientists
 Course Success Criteria – Advice
• Keep up with the work there are phased deliverables EVERY WEEK!
• Heavy course with lots of moving parts, so stay organized.
• Don’t wait to communicate if you are having difficulties!
• Become efficient at team-work!
• It requires a conscious effort on your part . You will be
evaluated by your peers

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GNG2101 – Introduction to product development and management for engineers and computer scientists
 Lectures
1. Introduction 15. Design constraints: legal
2. Discussions and quiz: online module 16. Design constraints: other factors
3. Design and ideation techniques 17. Lab Exam!
4. Functional decomposition and analyzing 18. Activity: in class project work
Solutions 19. Activity: in class project work
5. Activity: in-class concept generation 20. Product development example
6. Project management 21. Course review
7. Prototyping, testing and iteration 22. Design day!
8. Activity: in-class project work 23. Project presentations
9. Team dynamics & conflict management 24. Project presentations
10. Business model
11. Economics 1: concepts
Reading week
12. Economics 2: economics of production
13. Economics 3: economic decision making
14. Marketing and sales

GNG2101 – Introduction to product development and management for engineers and computer scientists
 Labs

• Initial labs are designed to give you

the essential skills for your project
– Structured around the
construction of a robotic chariot
controlled with a smartphone app

– You will build everything for the

chariot!
– At the end of those labs, there
will be a practical test on the
technical skills
• Labs in the second half of the term are
dedicated to the project

GNG2101 – Introduction to product development and management for engineers and computer scientists
 TEAMS ARE TO BE ASSIGNED SOON
YOU NEED TO PICK YOUR PROJECT

TODAY!
GNG2101 – Introduction to product development and management for engineers and computer scientists
Labs (Small & Large-Scale Design)

• Labs 1 and 5: MTC (STM 137)

– Basic training, Mill and Lathe
• Saturday Lab: MTC (STM 137)
– Mill and Lathe (do the opposite of lab 2)
• Labs 3,6,8,9: Makerlab (STM 121)
– Arduino, Mobile application development, and Robotics
• Other labs: In person client meets
• There are also some more uOttawa design spaces:
– Brunsfield
– MakerSpace
– Sandbox
– JMTS

GNG2101 – Introduction to product development and management for engineers and computer scientists
 SECTION LAB SCHEDULE

C1 Mondays 8:30 – 11:20

C2 Mondays 14:30 – 17:20

C4 Wednesdays 10:00 – 12:50

D1 Tuesdays 13:00 – 15:50

D2 Thursdays 13:00 – 15:50

GNG2101 – Introduction to product development and management for engineers and computer scientists
 Labs Date Place
Week of Jan 5 MTC
1 Basic training
Week of Jan 12 In-person
2 Client meet 1
Saturday 11 Jan @
Mill/Lathe MTC
13:00
Arduino + Circuits Week of Jan 19
3 MakerLab
4 Client Meet 2 Week of Jan 26
In-person
Week of Feb 2
5 Lathe/Mill MTC
6 Presentations + 3D Printing Week of Feb 9
MakerLab
7 Client Meet 3 Week of Feb 23
In-person
Week of Mar 1
8 Intro to Soldering + Project work MakerLab
9 Mobile App + Chariot Assembly Week of Mar 8
MakerLab
10 Project work Week of Mar 15
MakerLab
Week of Mar 22
11 Client Meet 4 In-person
12 Paperwork Week of Mar 29
MakerLab

GNG2101 – Introduction to product development and management for engineers and computer scientists
Individual Assignment Date Mark
Peer feedback and Team Dynamics 1 Feb 2nd 0%

Peer feedback and Team Dynamics 2 Feb 9th 1%

Economics Assignments 1 Lectures 12 1%

Economics Assignments 2 Lectures 13 1%

Economics Assignments 3 Lectures 14 1%

GNG2101 – Introduction to product development and management for engineers and computer scientists
 Project Deliverables
This Sunday!
Deliverable Date Mark
Team contract, client meet prep and
12 Jan 5%
project management skeleton
Needs identification and product specification 19 Jan 5%
Conceptual design and project plan 26 Jan 7.5%
Detailed design and prototype 1 2 Feb 7.5%
Week of Feb 9
Project progress presentation (in lab)
5%
Business model 23 Feb 5%
Prototype 2 and customer feedback 1 Mar 10%
Economics report and 1 minute video 15 Mar 15%
Design day and final prototype 26 Mar 15%
Final Project Presentations 30 Mar 10%
User manual 30 Mar to 3 Apr 10%
Intellectual property 5 Apr 5%

GNG2101 – Introduction to product development and management for engineers and computer scientists
 Project Managers and Teaching Assistants

• Each lab section has a teaching assistant (TA) and a project manager (PM)
– The PM model is representative of the real world

– In most companies, there is a hierarchy of responsibility, with identified supervisors/managers

• Your PMs are senior students who have experience with course projects and with the
uOttawa design spaces. Your TAs and PMs are there to help you be successful!!!

• Specifically, you should use your PMs to help you with:

– Finding missing resources
– Team management

– Project budget/cost

– Schedule/time management

GNG2101 – Introduction to product development and management for engineers and computer scientists
 Labs: Don’t Wait - Start Early!
• ALL labs start this week
– Watch ALL the lab videos BEFORE going to the lab

• Attend your mandatory Saturday lab session (at 9am)

– Jan 11th (9:00am or 13:00 depending on your section)

– Email the course instructor well before your session if you (absolutely)
cannot make this session

• You must attend all labs only during your designated lab timeslot,
since capacity in the labs is limited
– Please fix all lab/lecture scheduling issues this week!

GNG2101 – Introduction to product development and management for engineers and computer scientists
 Project: Don’t Wait - Start Early!
• You have been assigned a 5-6 person team

• Choose your project topic See Brightspace!

– This term’s theme is accessibility
– The list of suggested topics and customers is posted on BrightSpace
– Sit with your project groups and pick your top 3 projects.
– The instructor will be assigning you project by Friday.
– Groups that do not submit their 3 projects will be assigned one.
– Project deliverable A is due on Sunday Jan 12th. You need the project topic for
the client meet preparation in PD A.

GNG2101 – Introduction to product development and management for engineers and computer scientists
 TEAMS

GNG2101 – Introduction to product development and management for engineers and computer scientists
 PERSONALITY

GNG2101 – Introduction to product development and management for engineers and computer scientists
 Why Does Personality Matter?

• Understanding your “baseline response”

makes you more effective as an engineer or
computer scientist (or maybe even as a
person)
• You should:
– Build awareness of your own personal style, as
well as that of others
– Better understand how your traits help or interfere
with accomplishing your goals when interacting
with others

GNG2101 – Introduction to product development and management for engineers and computer scientists
 Personality Dimensions - The Big Five

Open to • Open to liberal ideologies, flexibility in

Experiences thinking, concrete vs abstract

Conscientiousness • Discipline, achievement, striving, order, duty

Extraversion • Assertive, careful, friendly, gregarious

Agreeableness • Cooperation, modesty, sympathy, trust

Neuroticism and • Frustration, anxiety, mood

Emotionality

GNG2101 – Introduction to product development and management for engineers and computer scientists
 Assignment 1: Who Are You?

• Assignment 1 lets you measure your own

personality traits (see Brightspace)
− www.itpmetrics.com

• Traits are NOT inherently “good” or “bad”

− What is important is how traits relate to your
outcomes (desired and otherwise!)

• Trait scores should be considered relative to

how you work with others
− Example: How you work with your supervisor

GNG2101 – Introduction to product development and management for engineers and computer scientists
 Organization and Punctuality

• Organization is essential to team success

• A positive environment is created by:
– Creating a clear division of labour
– Being aware of deliverable deadlines
– Setting realistic deadlines for each project part

• Studies have shown that people who believe that

their teammates will complete their tasks well and on
time are more successful at completing their own
tasks
Image: http://frankbuck.blogspot.ca/2012/08/putting-all-parts-together.html

GNG2101 – Introduction to product development and management for engineers and computer scientists
 Active Communication

This Photo by Unknown Author is licensed under CC BY-SA This Photo by Unknown Author is licensed under CC BY-SA
This Photo by Unknown Author is licensed under CC BY-SA This Photo by Unknown Author is licensed under CC BY-SA This Photo by Unknown Author is licensed under CC BY-NC-ND

GNG2101 – Introduction to product development and management for engineers and computer scientists
 Respect, Support and an Open Mind
• Important for each team member to feel valued and
respected
• A safe and secure environment breeds enthusiasm and
creativity
• Maximises everyone’s production energy
• Also important to acknowledge team member weaknesses
and encourage them to improve
• The contract (Deliverable A) will document how the team
will communicate and how they will deal with conflict.

GNG2101 – Introduction to product development and management for engineers and computer scientists
 Your Team

• You will be assigned a team based on

your preferences and to maximize
diversity in the team.

• Get to know your team as well as the

strength and weakness of each of you.
– This takes time so start now.

• Research shows that teams that have

a lead, who manages time and tasks
for the team, do better.

• It is critical to identify this lead! Each

team member should try being the
lead (take turns on a weekly basis for
the first few weeks) and agree as a
team on who is the best person to
become the group lead.

GNG2101 – Introduction to product development and management for engineers and computer scientists
 Self Assessment and Peer Assessment
• Self Assessment
– Every team will evaluate two of their own project deliverable
submissions.
– The aim is to help teams develop self assessment skills.
– 5% of your course mark is allocated to this.

– The TA will be marking each deliverable.

• If your estimated group mark is within +/-10% of the TA mark
then you get full mark.
• If it is between +/-10-30% then it linearly reduces (100% at
10% and 0% at 30%).
• Peer Assessment
– Each team will be asked to assess 2 other teams in each of PD
C and PD E.
– 2% of your course mark is allocated to this.
– Same mark algorithm applies to the peer evaluation.
GNG2101 – Introduction to product development and management for engineers and computer scientists
 Project Management

• Project management is critical element of your project.

• In deliverable A, we will provide you with a skeleton for your project
and you will need to implement it in MS Project.
• On a weekly basis, you are asked to add details to your project
and your TA/PM will be discussing with you and your team your
project progress and how it compares with the previous week.
• There is 5% allocated for project management.
– So be aware and take it seriously from the start.
• https://www.lynda.com/Office-365-tutorials/Project/640811/648871-
4.html

GNG2101 – Introduction to product development and management for engineers and computer scientists
 Project Management Skeleton (PD A)
Tasks person Date
Client meet 1 preparation Jan 12
Client meet 1 Jan 17
Needs identification and product
Jan 19
specification
Conceptual design, project plan and client
Jan 26
meet 2 preparation
Client meet 2 Jan 31
Detailed design and prototype 1 Feb 2
Project progress presentation and client Week of Feb 9th
meet 3 preparation (peer assessed)
Client meet 3 Feb 28
Prototype 2 and customer feedback Mar 1
Design day and final prototype Mar 26
User manual Last final presentation

GNG2101 – Introduction to product development and management for engineers and computer scientists
Iterative Engineering Design Process (IEDP)
DESIGN
CRITERIA GENERATE CONSTRAINTS
GENERATED? YES SATISFIED?
CONSTRAINTS SOLUTIONS ($, t, ©, etc. )
IDENTIFIED?

NO
NO

YES
IDENTIFY
ENTER “REAL”
PROBLEM INVESTIGATE PERSISTENCE PROTOTYPE
LOOP
PROBLEM RESEARCH & TEST
REFINEMENT
LOOP BENCHMARK
NO

DESIGN ANALYZE
“MANTRA” CHECK!
SYNTHESIZE
SOLUTION
AM I SOLVING THE EXIT
NO WORKS? YES
RIGHT PROBLEM?
YES
REALLY WELL?

FOUNDATION

ENGINEERING SKILLS/
KNOWLEDGE TALENT/EXPERIENCE
(WHAT WE TEACH) (YOU ARE HERE!)

GNG2101 – Introduction to product development and management for engineers and computer scientists
 EXERCISE

Image from: https://drakalogia.wikispaces.com/Pinocchio

GNG2101 – Introduction to product development and management for engineers and computer scientists
 15 min. Timed Design Exercise – Make the Longest
Pinocchio “Nose”
• Group size: 4 or 5 people per group
• Materials: Two campus newspapers and a maximum of a quarter of a roll of masking tape
• Requirements and Deliverables: One group member (the subject) must wear the nose, which
must be completely self-supporting and as long as possible (in a perpendicular direction to
the plane of the subject’s face)
– Specifically, the subject cannot use his/her hands or arms to hold up or to
otherwise touch the nose structure
– The Nose structure can rest on other body parts but must be attached to the
subject’s nose
• You have 15 minutes:
– 5 Minutes (or less!): Review requirements and choose the group’s subject
– 5 Minutes: Generate ideas and build the long longest “nose”
– 5 Minutes: Iteration and final clean-up before time is up

GNG2101 – Introduction to product development and management for engineers and computer scientists
 Trust your instincts and expertise
You normally know more than you think
Even if you don’t know what you don’t know, you can fill in the gaps in your knowledge as you go,
even if you are running out of time
You may not be a design expert just yet, but you are going to become one by learning
and using your personal experience
This assumes that your design is good enough to give you the opportunity to learn from your
mistakes and successes.

LESSONS LEARNT

GNG2101 – Introduction to product development and management for engineers and computer scientists
 CEED Design Spaces
GNG2101 – Introduction to product development and management for engineers and computer scientists
 Which CEED Design Space is for me?
• The Centre for Entrepreneurial Engineering Design offers you endless
opportunities.

• If you are interested in learning about digital technologies but don’t know much
about them, then start with the Makerlab where you can take workshops in 3D
printing, laser cutting etc.

• If you are interested in learning more about traditional machines such as the
mill, lathe etc. then our new Manufacturing Training Center (MTC) facility is for
you.

• If you are already familiar with the equipment and know what you want to do
and just want access to the spaces then the Makerspace is available for digital
technologies while the Brunsfield Centre is there for more traditional ones.

• Finally if you have a project in mind and a team and you want access to a
space then you can get team space either in the Sandbox dedicated for
meetings, design and small projects, or the JMTS where the focus is on larger
projects.

GNG2101 – Introduction to product development and management for engineers and computer scientists
 Project Deliverable A (due Tuesday Jan 12th)
• As a team, review and
complete the team
contract questions and
individually sign it.
• Prepare yourselves to
better understand your
client’s problems,
limitations, frustrations,
desires, and needs.
• Create a skeleton project
plan.
• Please make sure that you
go through the rubric. Rubric for deliverable A

GNG2101 – Introduction to product development and management for engineers and computer scientists
 Before the Next Class

•
There will be a quiz
Complete two online modules on BrightSpace by following the link on the
second lecture folder:
in the next class

– Design process
– Problem definition process

GNG2101 – Introduction to product development and management for engineers and computer scientists