Alumni Management

Platform

PRODUCT
PROPOSAL

Ahmedabad | Bengaluru | Delaware

ABOUT
ALMASHINES

Origin
The idea of AlmaShines originated in
2014, from the dorms of IIT Kanpur when
3 Batchmates witnessed the tremendous
MISSION impact that an alumni community can
make on an institute & it's students
To equip every organization
with a talent community Founders
that is capable of fulfiling all Founded by 3 IIT Kanpur Alumni, Kapil
the talent requirements Dev Advani leads Market Acquisition &
Growth, Palash Agarwal leads Product &
Customer Experience and Manohar
leads Technology & Engineering

VISION Team
Team AlmaShines comprises of 32
To live in a world where Members working across the domain of
communities come together tech, design, customer success,
for mobilizing resources to marketing and expansion, operating from
towards each other's 3 global offices
support & development
Presence
AlmaShines is serving clients from 18
Countries from diverse domains varying
from Higher Education, Foundations,
EdTech, Trade Associations and now
expanding it's footsteps to Talent
Communities
OUR JOURNEY
SO FAR

NOV, 2014 Incorporated AlmaShines Technologies Pvt. Ltd.

APR, 2017 Onboarded first paid client

SEP, 2018 Onboarded first Overseas client

MAR, 2021 Expanded presence across 10 Countries

MAY, 2022 Onboarded 1000 communities

SEP, 2022 Registered AlmaShines Inc at Delaware for global

operations across 18 Countries
 PRODUCT
MODULES

DIGITAL MEMBER ALUMNI SUPPORT

CARD
A token of recognition for all the Offer support and assistance to
members that not only lets them the alumni, be it with training
cherish their bond but also lets programs, campus facilities or
you track their participation in career support, to grow and
offline activities & events strengthen your bond

ALUMNI GROUPS JOB MODULE

Facilitate contextual Whatsapp- Facility for alumni to exchange
like interactions within the job opportunities with each other
groups by forming groups as per and also allows the career
interest, batch, role or even skill development office to share
set opportunities with alumni

ALUMNI MENTORSHIP 6-CHANNEL

OUTREACH
Bring access to the best Integrated with all Digital
guidance to the young alumni Channels of communications
from the seniors or experts including Whastapp & Social
where talent can learn from the Media, the platform facilitates
experiences & journey of the exhaustive engagement of the
SCENT SOLIDS | PAGE 5
alumni members
 PRODUCT
MODULES

YEARBOOK FILTER DIRECTORY

DIRECTORY
An interactive feature that helps The directory is equipped with
the members discover their over 18 parameters to let the
classmates and also invite the members search for each other
ones who are not yet a part of based on individual or even
this community combination of filters

NEWS FEED BLOGS & STORIES

A consolidated feed of all the Publish all the news, updates &
updates, activities, events stories and share this with the
happening within the community members via all the digital
to keep the members up-to-date channels

EVENT MANAGEMENT VIRTUAL EVENTS

Planning an event? Manage Engage the members by
complete Event Life Cycle conducting webinars, meetups,
including invitations, and virtual conferences along
registrations, ticketing, payments with an integrated experience for
as well as post event feedback the members

SCENT SOLIDS | PAGE 5

 PRODUCT
MODULES

CHAPTER ALUMNI MARKETPLACE

MANAGEMENT
Facility to manage all the A complete marketplace for alumni
chapters of the alumni office. A to list their businesses and
dedicated subcommunity generate business prospects
enables the chapter coordinate

ECOMMERCE MEMBERSHIP
PLATFORM MANAGEMENT
Setup online merchandise store Manage membership online and
and offer the institute keep a track of all the members,
memorabilia to the alumni to payments and their privileges
celebrate their bond with their
alma mater

WHITE-LABELLED CUSTOM WEBSITE

MOBILE APP
Make the alumni community A Custom website to showcase
more accessible by going mobile the initiatives, updates and
first. Enhance the reach of the culture of alumni community
community with mobile-first
functions
SCENT SOLIDS | PAGE 5
 PRODUCT
FEATURES

Fully White-Labelled Platform

The platform carries the identity & branding of

the organization to reflect the ethos and cult

Payment Gateway

Integrated payment gateway facilitates the

payment transations on the platform

Social Media Integration

2- Level Social Media integration fecilitates users to log on

the platform as well as share content using social media

Notification System

The platform ensures that all the members are up-to-date

with platform activities by circulating automated notifications

Automated Campaigns

Solicit responses and participation of the members in a seamless

manner using the automated workflows and campaigns
 PRODUCT
FEATURES

Multi-Level Chat Facility

Realtime chat facility for members to interact at

one-to-one or group level

In-Depth Community Analytics

Get analytics on the demography as well as the behavior of the

community to plan the campaigns in more effective manner

Multi-Admin Management System

Distribute the rights within the admin team as per the

roles and responsibilities of the team members

Activity Gallery

Publish the photos of all the activities at the organization for the
members to learn of the culture of the organization

Profile Management System

Manage the profile of every member & keep a track of their

personal information for engaging them in more relevant manner
 TECHNOLOGY

Development
Platform Uses MySql Database and PHP for backend. For front
end development, JavaScript, Angular JS, HTML 5 and CSS are
used to add an element of smoothness along with robustness

Cloud Hosting
AlmaShines Alumni Platform is hosted on Amazon Web Services,
ensuring a high performance and best of security of the alumni
database. AWS has a dynamic ability to ensure the same
performance, irrespective of load on the platform

All Device Friendly Interface

With our ultra-modern technology, the platform has been built
absolutely responsive, which means, the alumni get the same
amazing experience on all the devices i.e. on Desktop, Tablet and
Phone.

Mobile App Technology

The iOS and Android Apps have been built on Cordova, the latest
technology in app development, used by giants like Quora and
Flipkart to ensure a great performance
Secure Database
All the database stored in an encrypted format, which means it
makes the data humanly inaccessible and can only be accessed
by the database administrator by using the security key,
 CLOUD
SECURITY
Network firewalls: We have put multiple layers of network firewalls
in place which prevent all unknown and unauthorized access to our
servers.
Connection Encryption: All connections between our servers are
highly secured and private with 2048-bit encryption.
DDoS protection: We use AWS Shield, Elastic Load Balancers, and
Auto Scaling services, which makes our system highly available and
gives us the ability to withstand DDoS attacks.
Protection from malicious traffic: AWS Shield’s network flow
monitoring system inspects incoming traffic to our servers and
uses a combination of traffic signatures, anomaly algorithms, and
other analysis techniques to detect and block malicious traffic in
real-time.
Attack Mitigation: Automated mitigation techniques are built into
AWS Shield Standard, giving us protection against common, most
frequently occurring infrastructure (Layer 3 and 4) attacks. We also
use techniques like deterministic packet filtering, and priority-
based traffic shaping to mitigate attacks automatically without
impact to our application.
Security monitoring: All of our infrastructure components are
protected by an extensive network of security monitoring systems
that are continuously scanned and tested.
End to End Traffic Encryption: We use HTTPS instead of HTTP to
make the connection between user and server highly secure.
HTTPS uses the SSL/TLS protocol, which uses public-key
cryptography to prevent eavesdropping, tampering, and forgery.
 APPLICATION
SECURITY

Web application firewall (WAF): AWS WAF protects our web

applications from common web exploits that could affect
application availability, compromise security, or consume
excessive resources.
Protection from Common Attacks: WAF detects and blocks
common attack patterns such as SQL injection or cross-site
scripting and protects our application from malicious web
requests.
Access Logs: We keep a log of all the incoming requests to our
application which help us to identify unusual activities.
Highly Secured Database Servers: The security layer prevents and
blocks all unauthorized connections to our database servers. It
allows highly secured connections with an encrypted signature
from our application servers.
Database Encryption: Our entire database instance is encrypted
with the AES-256 encryption algorithm which uses our private
secured keys. This adds an additional protection layer from
potential thefts.
Database Backups: We take back-up of the database every day
which is stored for 40 days. The permanent copies are backed up in
every 7 days. This ensures zero data loss at any point of time.
 CUSTOMER
SUPPORT &
SLA
Customer Success Manager: AlmaShines appoints a dedicated
account manager to provide a proper hand holding.
Complaint Redressal: All the complaints need to be shared on mail
to [email protected] or over phone to the Account Manager.
The turnaround for the complaint shall be as per the Turnaround
Time Structure mentioned below
Turnaround Time for Technical Support: The turnaround time is
categorized at three levels based on the severity of the issue :
1. Tier 1: Turnaround time within 6 Hours, for urgent issues that
hamper the functionality of the platform or hampering the institute
from conducting their regular alumni operations
2. Tier 2: Turnaround time within 24 Hours, for crucial issues that is
against the credibility of the institute and needs to be addressed at
high priority
3. Tier 3: Turnaround time within 48 Hours, for all other support
requests not covered under Tier 1 and Tier 2
On Line Assistance: As a part of its service, AlmaShines assures up
online assistance to provide assistance that ensures the usability
and performance of the platform
Training: As the platform is set up, full-fledged online training is
provided to the complete alumni office team to ensure a smooth
handholding on the new platform
f)Transition from Old Systems: AlmaShines provides complete
assistance in shifting the databases from the old systems to the
AlmaShines Alumni Platform
ALMASHINES
PROMISE

Unlimited Registered Users

All the Product Features

Regular Product Training

Customer Success Support

Product Maintainance & Updates

Cloud Hosting Infrastructure

Security & Performance Management

TRUSTED BY 1200+ COMMUNITIES

[email protected]
CONTACT US +91-851 1604 412
https://almashines.io