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The document discusses the importance of integrating effective Knowledge Management (KM) initiatives beyond just Information Technology, emphasizing user expectations and the role of security in project success. It outlines the characteristics of a successful enterprise strategy, which includes objective analysis, clear purpose, realistic goals, and internal capability, while also highlighting the significance of ICT tools in enhancing teamwork and information sharing. Additionally, it addresses the impact of machine learning and robotics on organizational operations and the challenges of integrating social media into KM systems, which may lead to the proliferation of unwanted material.

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5 views

7.7-questions

The document discusses the importance of integrating effective Knowledge Management (KM) initiatives beyond just Information Technology, emphasizing user expectations and the role of security in project success. It outlines the characteristics of a successful enterprise strategy, which includes objective analysis, clear purpose, realistic goals, and internal capability, while also highlighting the significance of ICT tools in enhancing teamwork and information sharing. Additionally, it addresses the impact of machine learning and robotics on organizational operations and the challenges of integrating social media into KM systems, which may lead to the proliferation of unwanted material.

Uploaded by

fbenek.crs
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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7.

7 Questions

1. Discuss why Knowledge Management initiatives inspired by Information


Technology alone do not result in successful Knowledge Management.
 User expectations from IT projects must be managed for effective ICT system
utilization. The knowledge management endeavor will not be successful if
people think that implementing a full and expensive ICT solution will address
their problems. Taking a proactive approach to information and technology
risk, especially as it relates to important business activities, is a necessary
step on the road. Projects that are crucial for the organization's growth and
performance could also come with significant levels of cyber risk. The chief
information security officer and his or her team must be active participants
throughout the project life cycle, from planning and design to
implementation, testing, and deployment, as firms increasingly combine
business and IT.
2. What are the characteristics of an «enterprise
 Objective Analysis: It's crucial to maintain objectivity when conducting
research for internal and external analyses.
 Having a Clear Purpose: Core Competencies are one of the components of
an enterprise strategy
 Establish Realistic Goals: Setting goals is a necessary step in developing
an enterprise strategy.
 Transparency: Every employee in your company should be able to see your
corporate plan.
 Actionable: Your company's enterprise strategy acts as a road map.
 Internal Capability: Resources should always be taken into consideration
when developing any kind of strategy or plan.
 Keep Moving Forward: Strategic planning is all on the future, whereas
enterprise plans are focused on the past for data.

2.0» What does this mean for the ICT system and what are the implication
for users/contributors?
 There are companies that routinely create millions of dollars in
annual income, and then there are those that barely scrape by.
What sets these two apart from one another? Enterprise strategies
are used to run profitable businesses. A business's largest form of
strategy, an enterprise strategy addresses problems that have an
impact on the organization. The fact that they all have an enterprise
strategy is what makes the best-performing businesses that we are
familiar with today, such Amazon, Apple, Nike, Starbucks, and
others, so successful. Corporate strategy, also referred to as
enterprise strategy, is made up of four key components. To be
successful, the strategy must consider the industry analysis, core
competencies, long-term planning, and financial structure. Industry
analysis is the study done to ascertain the industry's success and
can provide you with insight into any prospective difficulties.
Identifying your core competencies entails figuring out how your
company differs from its rivals. By establishing what sets you apart
from the competition, you can develop techniques that highlight
your advantages over them. Long-term planning entails using
historical data to forecast a company's future; while not everything
can be planned and go as expected, long-term planning can help to
offer your company a direction and a vision. The financial structure
is a crucial component of an enterprise strategy since it helps you
determine what your company can accomplish at various points in
its timeline.
3. Information empowerment is a full equation for information sharing.
One half of the equation is getting the right information to the right
people at the right time. The other half of the equation is making sure
that people can do something with the information when they get it.
Discuss.

 If carefully planned and put into practice, it can result in a variety of


advantageous effects, including increased accessibility for people living in
rural or remote areas, support for medical professionals, real-time disease
surveillance, data sharing, and data capture, storage, interpretation, and
management. ICT may make significant contributions to public health, from
surveillance to education. ICT in the context of education and higher learning
allows healthcare workers to receive updates and training on knowledge
advancements regardless of their location. ICT knowledge is described as
"the ability to use digital technology, communication tools, and/or networks
appropriately to address information problems in order to function in an
information society" by the US National Higher Education ICT Initiative. ICT
tools are also essential to researchers and healthcare professionals because
of the volume and complexity of information that is currently available from
various sources, as well as the ability to use technology as a tool for
information research, organization, evaluation, and communication.

4. Which ICT tools can enhance teamwork?


 The first thing that springs to mind when thinking about employing
technology in business is automation, which is used to streamline or remove
tiresome jobs and increase efficiency, primarily in the assembly line. Since
none of these tasks require human abilities like empathy or decision-making
and are all repetitious, technology and machines are better suited to do
them. The cloud computing revolution has made it possible for workers to
view, share, alter, and upload data with other team members and important
external partners, regardless of their location or device utilized. This is
probably the biggest technological leap in teamwork and collaboration. No
matter how far apart they are, people may now effectively communicate
thanks to technology. Employees can use corporate communication apps to
send messages, share data, hold conferences, and set up online forums,
always keeping the lines of communication open. Project management is
another piece of technology that encourages teamwork and collaboration.
Organizing project meetings and keeping track of deadlines can be
challenging when teams are dispersed across several organizations. These
are controlled on a single platform, though, thanks to project collaboration
software.
5. As a student you are a knowledge worker: Draw a mindmap of your
information and communication systems.
6. Deploying the social platform to improve the corporate KM strategy
points towards a completely different KM approach as compared to the
deployment of SharePoint. Discuss.

 In addition to being a perfect knowledge management system for the modern


day, SharePoint can also be used to automate a number of business
processes. The capability of SharePoint to analyze data and develop
specialized workflows may be its greatest strength. By reorganizing the
information hierarchy for optimal productivity and quick turnaround on
procedures, it also contributes to greater efficiency. More crucially,
SharePoint may be used to link several departments, including HR,
marketing, finance, etc., to establish a strong communication and feedback
loop that will speed up procedures and audits. And that's not the end of it.
By analyzing prior client interactions and forecasting the subsequent
purchase cycle, SharePoint also significantly supports activities like
customer relationship management. Additionally, SharePoint aids in
the development of a collaborative workplace that enables staff
members to access and edit data from any location. In conclusion, with
effective knowledge management and distribution, SharePoint has the
potential to be a one-stop solution for managing numerous
interconnected business processes. SharePoint can enable companies
to make better, data-driven decisions and increase profitability when
used efficiently and in conjunction with other Microsoft products like
Power BI or Power Automate.

7. Discuss the impact of machine learning and Robot on the operational


framework of an organization.
 In a variety of American workplaces, robots are present. These sophisticated
machines frequently carry out unpleasant, monotonous, or hazardous tasks
that put human workers at risk or make them bored. Robotics is the field that
studies and uses robot technologies. Workplaces with more robots have the
potential to reduce employee injuries brought on by faulty programming,
mechanical issues, and lax worker attention. By keeping robots in secure
locations and exercising utmost caution, workers can reduce risks.

8. Integrating social media in Knowledge Management Systems will result


in more unwanted material. Discuss.

 Knowledge management (KM) has emerged as an intriguing and crucial idea


in general enterprise management following the switch from an industrial to
an information economy and the ensuing change in emphasis from material
to intellectual resources. Because of this, it has become widely recognized
that businesses must discover ways to gather knowledge, share it, and use it
as a tool for growth in order to gain competitive advantages, improve the
quality of corporate operations, foster employee creativity, and improve
overall business performance. For businesses providing knowledge-intensive
business services (KIBS), knowledge and the need for KM are particularly
crucial. This is especially true given that these businesses, among other
things, serve as knowledge producers, carriers, and distributors and are
therefore accountable for both their own operations and those of the
businesses they serve. Given that knowledge is a shared benefit, suitable
means should be made available to enable access to both communal data
and knowledge. It is logical that the need to look for solutions that will also
include socio-cognitive approaches has arisen because previous KM
principles, which were focused only on electronic databases and network
systems, as well as software for manipulating this knowledge and its
distribution, have proven to be insufficiently effective.

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