Offer Letter

04-April-2025
Name – Tanu Tomer

Subject Letter of Offer/Appointment

This has reference to your application and subsequent interviews you had with us.
We are pleased to appoint you as Customer Care Executive w.e.f. 04-April-2025 at a consolidated salary of Rs.
14,000-/ On the following terms and conditions:
1. You will be based at A-100, Sector-58., Noida However, the company has absolute right to transfer
without any additional benefits, your services to any other place, in India or abroad, where company has
its interest. You will be required to work in any slot across 24 hrs. The company would determine these
slots from time to time. If any slot is not acceptable to you, this offer/appointment will stand cancelled
and withdrawn automatically without any further reference to you.

2. Your employment will be subject to mandatory six-month probation, on completion of which your
services shall be deemed confirmed unless otherwise conveyed by the company. No written
communication stating confirmation of your services shall be furnished. the notice period will be of 30
days or salary in lieu thereof, on either side. However the company reserves the right, not to accept
payment in lieu of notice and at its sole discretion enforce the notice period. However, the acceptance
of the notice period of less than one day is at the sole discretion of the management.

3. Absence for a continuous period of three days without prior approval of your supervisor (including
overstay of leave / training) would be treated an abandonment of service and can lead to your service
being terminated. Resigning from the services with or without notice period; prior to completing
eighteen months of tenure/ employment with the organization, in such an eventuality the company
reserves right to recover from you all the expenses incurred in regard to any training and development,

Registered Office Address:- C-203 Near Hotel Arya Place ,Zone-II MP Nagar Bhopal -462016
special education, up skilling or the job training provided to you in the course of your employment with
the company upto One Month Salary in addition to notice pay.

4. Details of your compensation are enclosed in the Annexure. Please note that the salary structure of
the company may be altered/ modified from time to time. Further, salary, allowances and all other
payments/ benefits will be governed by the company rules as well as statutory provisions in force from
time to time and subject to deductions of appropriate taxes at source. Management has a right to
change these rules by putting notice on intranet. Ignorance of such notices will not be considered as an
excuse for not following them or their applicability on you.

5. You are hereby appointed under the skilled category and the remuneration would be in accordance
with the specified rules under the minimum wages act 1948

6. Retirement from the services of the company will be on your attaining the age of 58 years.

7. Your services shall be subject to comply with the policies of the company and rules of employment
from time to time as promulgated by the company, and shall comply with the lawful directions of the
management from time to time in that regard.

8. You will qualify / be eligible for first appraisal as per Company Policy.

9. You shall not, either during the continuance of your employment with the company or at any point of
time thereafter discuss, divulge or communicate by word of mouth or otherwise to any person or
persons, firm or corporation without written authorization of the company management, any
confidential information of the company. 'Confidential Information' means proprietary information of
the company, including (without limiting the generality of the foregoing), technical data, trade secrets or
know-how, including but not limited to, research, product plans, products, services, customer lists and
customers (including but not limited to users or potential users of the company's products on whom you
may call or with whom you may become acquainted during the terms of your employment), market,
software developments, inventions, processes, formulae, technology, designs, drawings, engineering,
hardware configuration information, marketing, finance or any other information disclosed to you by
the company, either directly or indirectly in writing, orally or by drawings or inspections of parts or
equipment. You will also be responsible for the protection and furtherance of the company's best
interest at all times, including after you cease to be on the company's role.

10. If the company is not able to open office due to government restrictions or you are not able to come
for work due to any such government restrictions in your area, the company will not be liable to pay you
salary for that period.

11. You shall not, during the continuance of your employment with us, be engaged, concerned or
interested directly or indirectly, in any other occupation, business or employment whatever, whether
honorary or with remuneration.

Registered Office Address:- C-203 Near Hotel Arya Place ,Zone-II MP Nagar Bhopal -462016
12. This offer of employment is based on the information furnished in your application for employment.
If, at any time in future, it comes to light that any of this information is incorrect or any relevant
information has been withheld then your employment is liable to be terminated without any notice.

13. If you shall at any time be guilty of misconduct, commit any breach of this contract of employment
or refuse or willfully neglect to perform to the satisfaction of the company, all or any of the duties
devolving upon you under this contract of employment, the company may at once, without any previous
notice, terminate the contract of your employment. If you are terminated or asked to resign from the
services of the company (on grounds of misconduct/ non-performance), the company under such
circumstances will not be liable to pay any compensation/salary. On the contrary the company reserves
the right to initiate recovery proceedings against you for the damages caused or the loss occurred to the
company.

14. Notice to terminate this agreement shall be accepted by the company only when it is issued in a
form wherein your identity is ascertainable (such as hard copy letter with your signatures). Notice of
termination in electronic form where such identity cannot be ascertained such as SMS or personal e.
mail shall not be accepted as adequate notice of termination for the purpose of this agreement.

15. Matters not covered herein shall be in accordance with the company's rules and regulations and
company's decision shall be final and binding.

16. This appointment letter is binding with subject to subsequent reference check of your credentials
mentioned in your bio data and application form and verification of various medical tests.

Also you are advised to submit following documents:

a. Proof of Age & Proof of Address

b. Certificates pertaining to you professional/ educational qualifications.

c. Copies of previous appointment letters and relieving letters/ experience certificates.

17. You will not during your employment with the company (in terms of this letter except so far as may
be proper in the ordinary course of business and for the interest of the company) or at any time
thereafter, divulge or make known any information in any way whatsoever relating to the company or
its business/ or of its customer and/or any other information, secret processes or data and material
which may come to your knowledge during the course of your employment. You will always maintain
secrecy regarding any technical information / technical data or any other information / data related to
sales and marketing gained or acquired or imported to you in the course of your employment through
SAP R/3 system, official source of the company.

Registered Office Address:- C-203 Near Hotel Arya Place ,Zone-II MP Nagar Bhopal -462016
Company reserves the right to track back activities on IT infra allocated to you, during course of your
employment or thereafter and take appropriate legal recourse against you in case of breach of above
agreement.

Immediately on joining the organization, you will be required to sign "Employee Non-Disclosure
Agreement" and would also be bound with the conditions mentioned therein.

18. Notwithstanding anything contained hereinbefore, it is made clear that after the cessation of the
present contract, whether by virtue of resignation, termination or otherwise of the employer-employee
relationship, you shall not approach, discuss, divulge, contact, contract in any form, whether express or
implied, any of the Clients of the Company, their employees, managers, executors, agents, contactors,
etc. of the said Client of the Company for any reason whatsoever including any of your grievances. If
found otherwise, it shall be treated as not limited to the commission of criminal breach of trust and you
shall render yourself liable for civil and/or criminal action and the Company shall be free without further
intimation to you, to launch against you, criminal prosecution, as well as claim of damages, as may be
deemed fit by the company and the same shall be done at your sole peril.

19. If the terms and conditions offered herein are acceptable to you, please return the acceptance copy
duly signed. We welcome you to NSB,

With regards,
For NSBBPO. Limited HR Team

I have read, understood & hereby accept the appointment on the terms and conditions of employment
set out in this letter and by my signature hereto, I bind myself to abide by them.

Candidate's Name Signature Date:

Registered Office Address:- C-203 Near Hotel Arya Place ,Zone-II MP Nagar Bhopal -462016