Unit I Discussion
Unit I Discussion
As organizational change is one of my areas of interest, I found the empirical research study by
Nawaz et al., 2024, to be of interest. The study explores the integration of Artificial Intelligence
(AI) technologies into human resource management (HRM) processes, particularly within IT
companies. The study also examines the impact of AI adoption on key HR outcomes, such as
accuracy, automation, computing power and capacity, real-time experience, personalization,
time-saving, and cost reduction.
Research Findings
The authors of this study suggest, based on research findings, that AI technologies may
significantly influence HRM by improving accuracy, automation, and real-time experience, all of
which may contribute to substantial time-saving and cost reduction. The research findings
support the hypothesis that AI-driven accuracy enhances workforce planning and decision-
making by minimizing human errors and improving predictive analytics. Automation, another
crucial factor, may optimize HR efficiency by streamlining repetitive tasks, such as candidate
screening, onboarding, and payroll administration, allowing HR professionals to focus on
strategic initiatives. Moreover, the authors argue that real-time experience may positively impact
time-saving and cost reduction by facilitating immediate data processing, thus leading to more
agile decision-making.
However, the findings of this study do not support a significant relationship between AI’s
computing power and capacity and its impact on cost reduction or time efficiency. Similarly, the
personalization aspect of AI in HRM does not appear to yield immediate cost-saving benefits, as
the engagement process is time-consuming and requires long-term investment before yielding
measurable outcomes.
Discussion Question
Given the potential benefits and challenges of AI integration in HRM, what strategies can
organizations implement to ensure a balance between automation and maintaining a human-
centered workplace culture?
I look forward to engaging with this class and learning from all of you!
Tatyana
References
Chowdhury, S., Budhwar, P., & Wood, G. (2024). Generative artificial intelligence in business:
towards a strategic human resource management framework. British Journal of
Management, 35(4), 1680-1691. https://doi.org/10.1111/1467-8551.12824
Nawaz, N., Arunachalam, H., Pathi, B. K., & Gajenderan, V. (2024). The adoption of artificial
intelligence in human resources management practices. International Journal of
Information Management Data Insights, 4(1), 100208.
https://doi.org/10.1016/j.jjimei.2023.100208
Sweiss, M. I. K., & Yamin, M. A. Y. (2024). The Role of AI-Enabled Human Resource Practices
Towards Task Satisfaction and Employee Creative Willingness. SAGE Open, 14(3).
https://doi.org/10.1177/21582440241281618