Communcation-and-Globalization
Communcation-and-Globalization
important
terms
a group of people sharing the same
set of rules in a language system
while growing up, people acquire
languages used by language
communities
[mother tongue or first language]
(L1)
people learn second languages (L2)
by studying formally in school or
informally on their own
the communication of two people
with different languages which
results to a new form of language
[result: language change]
WHAT IS
GLOBALIZATION
ANYWAY?
GLOBALIZATION
the growing interdependence of the
world’s economies, cultures, and
populations brought about by
cross-border trade in goods and
services, technologies, and flows of
investment, people, and information
simply put, it is how countries
and people in the world interact
and integrate with each other
GALLEON TRADE, 1571
Manila, Philippines to Acapulco, Mexico
(first time that the Americas were directly connected to Asian trading routes)
ideas and traditions are
integration of markets, traded and assimilated
trade, and investments
32
CHALLENGES IN
MULTICULTURAL
COMMUNICATION
ETHNOCENTRISM
belief that your own culture is superior than others
takes away the opportunity to understand others; this superiority makes others
feel invalidated or not valued resulting to a failure to communicate
PREJUDICE
negative attitude toward a group of people
unreasoned looking down on others without prior understanding of their culture
STEREOTYPING
generalizing some groups of people
oversimplifying other’s culture
DIFFERENT COMMUNICATION STYLES
the way people communicate varies across cultures
language use: some words and phrases are used differently
DIFFERENT ATTITUDES TOWARDS CONFLICT
some view conflict as positive, some avoid it
USA deal with conflict; Eastern countries deal with it quietly
DIFFERENT APPROACHES TO
COMPLETING TASKS
there are different ways on how tasks are completed
access to resources, judgments, rewards, time, relationships
DIFFERENT DECISION-MAKING STYLES
roles of individuals in decision-making vary
USA: delegation; Southern Europe &Latin America: self
DIFFERENT ATTITUDES TOWARD
DISCLOSURE
for some, it is not appropriate to be frank about emotions
or about a misunderstanding or personal information
DIFFERENT APPROACHES TO KNOWING
differences in the way people come to know things
European: cognitive means (counting, measuring) more valid
The diversity of cultures
affects communication.
Thus, there is a need to
understand these
differences.
COMMUNICATING
ACROSS CULTURES
Carol Kinsey Goman (2011)
Each culture has a set of rules.
People have their own cultural biases.
Cultural imprinting starts at an early age.
All international
communication is influenced
by cultural differences.
high-context cultures leave low-context cultures expect
much of the message messages to be explicit and
unspecified– to be specific
understood through
context, nonverbal cues,
and between the lines
interpretation
internal meaning is usually explanations are asked
embedded deep in the when something remains
information, so not unclear
everything is explicitly
stated
Mediterranean, Slav, most Germanic and English-
Central European, Latin speaking countries
American, African, Asian,
American-Indian
some cultures think of time some cultures view time as
sequentially, as a linear a constant flow to be
commodity to spend, save, experienced in the moment,
or waste and as a force that cannot
be contained or controlled
full attention is given to one
agenda item after another the past, present, and future
are all interrelated
North American, English, South American, Southern
German, Swedish, Dutch European, Asian