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Feasibility Interview Guide

The document is a feasibility study interview guide aimed at gathering insights from the owner of RBN Funeral and Crematorium regarding the funeral service business. It covers various aspects such as business operations, marketing, staffing, legal requirements, waste management, and financial management. The information collected will assist in shaping a viable business model for establishing St. Christian Funeral Services in Aliaga, Nueva Ecija.

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shti.delosreyes.au
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10 views

Feasibility Interview Guide

The document is a feasibility study interview guide aimed at gathering insights from the owner of RBN Funeral and Crematorium regarding the funeral service business. It covers various aspects such as business operations, marketing, staffing, legal requirements, waste management, and financial management. The information collected will assist in shaping a viable business model for establishing St. Christian Funeral Services in Aliaga, Nueva Ecija.

Uploaded by

shti.delosreyes.au
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Feasibility Study Interview Guide

Mr./Mrs. (Name) - RBN Funeral and Crematorium Owner/Final Decision Maker

Goal: To gather information about the funeral service business, including operations,
staff, pricing, and legal requirements, to help in the Feasibility Study of Establishing St.
Christian Funeral Services in Aliaga, Nueva Ecija.

Thank you for agreeing to participate in this interview. We are a group of students
working on a feasibility study for a funeral service business. This interview aims to
gather insights on how funeral businesses operate, their pricing, staffing, and challenges.
Your responses will help us understand the industry and shape a feasible business model.
We truly appreciate your time and information.

Business Overview

1. How long has your funeral service business been operating?


2. What factors have contributed to your business’s growth and success?
3. What services do you offer to your clients?

Marketing and Financial Aspects

1. How do you assess the demand for funeral services in your area?
2. How do you set prices for your services?
3. Do you offer service packages or payment plans for families?
4. What is your average monthly profit? How long did it take for the business to
become profitable?
5. How do you manage and monitor operating costs to ensure profitability?
6. How do you reach potential customers and inform them about your services?
7. What strategies or methods do you use to attract and retain clients?
8. Do you use online platforms, social media, or traditional advertising to target your
audience? If yes, which ones work best for you?

9. Do you collaborate with local organizations, or hospitals to reach more clients?

Staffing and Employee Management

1. How many employees work in your funeral service business?


2. What skills or qualifications do you look for when hiring staff?
3. What are the main tasks your staff handles?
4. Do you have different shifts for your employees? If yes, how are the shifts
organized?
5. How do you make sure your staff treats clients with respect and care?
6. What is the typical work schedule for your employees (e.g., 8-hour shifts,
weekend shifts)?
7. How do you pay staff for overtime, if they work beyond their regular hours?
8. What is the average salary for your staff, and do you provide any benefits (like
health insurance or bonuses)?

Operating Schedule and Legal Requirements

1. What are your business’s regular working hours?


2. How do you handle services during emergencies or after-hours?
3. What permits, licenses, or legal requirements do you need to operate a funeral
service?
4. How do you make sure you follow health and safety rules, especially with
embalming and cremation?

Waste Management and Disposal

1. How do you handle waste disposal in your funeral service operations, especially
hazardous waste like embalming fluids?

2. What systems or processes do you use to ensure waste disposal is environmentally


safe and compliant with regulations?

Business Structure and Organizational Setup

1. What type of business do you have (e.g., sole proprietorship, partnership,


corporation)?
2. How is your business organized, and who is in charge of different roles?
3. What systems or processes do you have to ensure smooth daily operations and
customer satisfaction?

Profitability and Financial Management

1. What are your monthly operating expenses, including salaries, utilities, and other
costs?
2. What is your yearly overhead, and how do you manage it?
3. How do you deal with unexpected costs or financial problems?
4. How much did you invest when you started your business, and how long did it
take to break even?

Industry Insights

1. What are the biggest challenges you face in the funeral service business?
2. What advice would you give to students or new business owners who want to start
a funeral service?
We would like to express our gratitude for your time and the information you've shared
with us. Your insights will be crucial in helping us form a comprehensive feasibility
study for a funeral service business. Thank you for your contribution.

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