Generative Artificial Intelligence.

Open Challenges,
Opportunities, and Risks in Higher Education
Francisco José García-Peñalvo
GRIAL Research Group, Computer Science Department, Research Institute for Educational Sciences (IUCE),
Universidad de Salamanca, Salamanca, Spain

Abstract
In recent months, the intertwined narratives of education and artificial intelligence have gained
remarkable momentum, framing dialogues on the future of learning and teaching. The potency
of generative artificial intelligence, particularly in higher education, offers a rich tableau of
both promises and perils. This paper delves into the challenges, opportunities, and risks of such
technologies within the ambit of higher education. The confluence of generative artificial
intelligence and higher education is undeniably transformative. It beckons an era where
personalised, globally accessible, and highly efficient education might become the norm. In
essence, while generative artificial intelligence stands as a formidable tool in the arsenal of
higher education, its deployment must be thoughtful, ethical, and always in service of
enhancing human-centric education, which must comply with universities’ digital
transformation strategies.

Keywords
Education, Artificial Intelligence, Generative Artificial Intelligence, Higher Education

1. Introduction
Before November 30, 2022, artificial intelligence (AI) was already beginning to permeate various
facets of daily life, albeit in a more concealed manner. Smart devices, harnessing “soft intelligence”,
have become ubiquitous in many homes. These devices, while intelligent, were often perceived as mere
tools or assistants, aiding in everyday tasks or streamlining processes [1]. Notwithstanding their
widespread adoption, a cloud of ambiguity hovered over the term “intelligence” as many businesses
employed it chiefly as a market label or as a “suitcase word”, as described by Marvin Minsky [2].
Concurrently, the emergence of some AI applications, such as deepfakes, stoked both astonishment and
trepidation [3]. These instances were emblematic of AI’s duality: its potential to revolutionise and its
capacity to destabilise. Consequently, discourse often revolved around AI’s future implications—how
it might reshape job markets, redefine educational paradigms, and pose ethical conundrums. The
public’s perception was a mosaic, composed of tangible soft smart applications, devices, and a looming
shadow of potential future disruptions, much of which was fuelled by the AI Collective Imagination
[4].
However, post-November 30, 2022, with the appearance of ChatGPT by OpenAI
(https://openai.com/blog/chatgpt/), the abstractness of AI began to dissolve. The technology shifted
from being a conceptual marvel of the future to a tangible reality of the present in every domain [5-8].
AI became entrenched in virtually every domain, heralding a wave of innovation and integration.
Thousands of applications surfaced rapidly, each touting AI capabilities, reshaping industries and user
experiences. Nevertheless, as with all disruptive technologies, AI’s proliferation was accompanied by
a duality of public sentiment [9].
______________________

Proceedings for the 14th International Conference on e-Learning 2023, September 28-19, 2023, Belgrade, Serbia
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 On one hand, the benefits—efficiency, personalisation, and accessibility—became more palpable
than ever. On the other hand, fears were exacerbated by the potential misuse of the technology and the
pervasive misunderstandings surrounding it.
The narrative around AI has evolved. Discussions were no longer confined to hypothetical scenarios
but addressed tangible job, education, and ethics challenges. With AI no longer on the distant horizon
but right at society’s doorstep, the apprehensions borne out of the AI Collective Imagination took on a
more urgent hue. The implications of this shift are profound, demanding a more nuanced understanding
and navigation of the AI landscape in the present rather than as a distant future concern.
ChatGPT is an avant-garde chatbot designed to produce text in response to user queries articulated
in natural language via an intuitive interface. Initial interactions with ChatGPT were remarkable for
their adeptness, often likened to responses one might expect from a human expert. Its profound
capability not only established it as a pivotal advancement in the AI sector but also caused ripples in
the broader scientific community, leading many to perceive it as a significant stride towards the
realisation of artificial general intelligence (AGI) [10]. Some have even begun speculating on its
trajectory towards superintelligence [11], underscoring its transformative potential.
On 14 March 2023, ChatGPT witnessed a ground-breaking enhancement with the release of version
4.0. This iteration brought to the fore an array of sophisticated features, including the ability to manage
an unprecedented 25,000 words simultaneously and showcase superior reasoning capabilities. Notably,
it was tested on the bar examination, succeeded in passing, and achieved a score within the top 10%,
highlighting its versatility and profound comprehension. May 2023 marked another seminal moment in
ChatGPT’s evolution as it was endowed with a real-time connection to the Internet, exponentially
broadening its horizon of information access and response generation. A few months later, in September
2023, OpenAI further augmented ChatGPT by integrating voice and image processing capabilities,
heralding a new era of multimodal interaction, indicating a commitment to refining and expanding the
user experience.
ChatGPT’s trajectory from its inception to its current state embodies a confluence of technological
prowess and visionary innovation, setting new benchmarks in pursuing AGI. Its developments, both in
terms of cognitive capabilities and interface improvements, underscore its prominence in the ongoing
AI revolution.
Defining artificial intelligence is extremely difficult because there are different paradigms or
approaches to developing [12]. According to John McCarthy, one of the fathers of Artificial
Intelligence, it can be defined as “the science and engineering of making intelligent machines, especially
intelligent computer programs. It is related to the similar task of using computers to understand human
intelligence, but AI does not have to confine itself to methods that are biologically observable” [13].
The general term AI or specific types of AI, such as machine learning [14] or deep learning [15], for
example, can be misleading for those unfamiliar with the subject, as no thinking is involved. In this
context, learning means recognising patterns in data (such as a high correlation between frequency and
complexity) and making predictions about new data, which implies that AI does not mean
understanding or reasoning.
One of the AI types is the generative artificial intelligence (GenAI) [16]. This branch of AI has
brought about the last real disruption in the field of information technology, considering a disruptive
moment when the digitised product or service outperforms the analogue product or service in terms of
efficiency or cost [17]. This disruption is due to GenAI’s aim of generating digital content.
GenAI has not begun with ChatGPT or similar tools. García-Peñalvo and Vázquez-Ingelmo
analysed 631 articles published between January 2019 and May 2023, and obtained a curated set of
real-world applications for AI-driven content generation. These solutions included generating various
resources (images, tabular data, 3D models, videogame assets, etc.) to support different tasks in several
domains. What they do have in common is that every solution employed generative, not discriminative,
models, allowing to define GenAI as the “production of previously unseen synthetic content, in any
form and to support any task, through generative modelling” [18].
Behind the GenAI tools are the large language models (LLM) [19]. The language models have
evolved since the early 1990 statistical language models (SLM) [20], the neural language models
(NLM) [21], and the pre-trained language models (PLM) [22] to the LLMs, which scale the PLMs (e.g.,
model size or data size) for improving the models’ capability in downstream tasks.

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 Whenever a promisingly disruptive technology emerges, it is accompanied by both technophile and
technophobe discourses and positions. Examples of these extremes might be the position of Chomsky
et al.: “Generative Artificial Intelligence undermines our scientific pursuits and compromises our moral
principles by integrating a fundamentally erroneous understanding of language and knowledge” [23] or
Gates “The development of AI is as fundamental as the creation of the microprocessor, the personal
computer, the Internet, and the mobile phone. It will change the way people work, learn, travel, get
health care, and communicate with each other. Entire industries will reorient around it. Businesses will
distinguish themselves by how well they use it. […] The world needs to make sure that everyone—and
not just people who are well-off—benefits from artificial intelligence. Governments and philanthropy
will need to play a major role in ensuring that it reduces inequity and doesn’t contribute to it” [24].
The discourse surrounding integrating AI, particularly generative models like ChatGPT, into the
educational milieu has been a source of profound contention. Analogous to the advent of calculators in
pedagogical settings, generative AI has initiated recalibrations in curricular objectives [25]. Just as the
calculator’s omnipotent computational prowess rendered the emphasis on manual mathematical
calculations in classrooms somewhat redundant, the capabilities of GenAI challenge the conventionally
imparted skill sets. However, it is salient to note that the ubiquity of calculators did not culminate in the
obsolescence of manual mathematical proficiencies. Similarly, while the potential of AI tools in
education is undeniable, their mere presence should not presage the eradication of foundational
learning. Historically, attempts at prohibition, rather than judicious integration, have yet to yield the
intended results. Thus, the pedagogical community stands at a crossroads, tasked with harmonising AI’s
transformative capabilities with holistic education’s imperatives.
The most widespread position is a mixture of enthusiasm and apprehension [26], avoiding the
extremes of naïve technophiles, who defend technology without analysing the risks it entails, and
recalcitrant technophobes, who reject technology simply because it is technology, without stopping to
think about its benefits [27]. The goal of this paper is to present the real scenarios of the integration of
GenAI into education.
The paper is organised as follows. Section 2 summarises the relationship between AI and education.
Section 3 journeys through the potentials, the risks, and the challenges of AI and GenAI in education.
Section 4 reflects some possible educational scenarios incorporating GenAI in the daily of teachers and
students of all educational levels. Section 5 closes the paper with some open-reflections about AI in
education.

2. Artificial intelligence in education: Navigating the trichotomy of integration

The landscape of education, historically resistant to change, has begun to undergo a transformative
shift with the advent of AI. This metamorphosis is fundamentally anchored in three primary paradigms
of AI’s integration: learning from AI, learning about AI, and learning with AI [28]. Each approach
offers distinct prospects and challenges, carving a unique niche in the vast expanse of pedagogy.
Firstly, the principle of learning from AI envisages AI as the central conduit for knowledge
dissemination. The quintessential example of this approach is Intelligent Tutoring Systems (ITS) [29,
30]. Driven either by rule-based mechanisms or advanced machine learning algorithms, ITS platforms
epitomise adaptability [31, 32]. They possess the acumen to tailor instructional content and delineate
learning trajectories based on a student’s behavioural patterns, interests, and inherent aptitudes [33].
This bespoke form of education promises a more personalised and efficacious learning experience,
potentially mitigating the traditional ‘one-size-fits-all’ model of instruction.
Conversely, the imperative of learning about AI foregrounds the pedagogical need to equip students
and educators with a foundational understanding of AI [34]. As we steer into a future where AI is no
longer a mere augmentation but an integral facet of daily life, possessing the competencies to navigate,
manage, and cohabit with various AI tools becomes non-negotiable. This paradigm emphasises AI’s
technicalities and accentuates the ethical, societal, and practical implications of living harmoniously
with these intelligent entities [35].
The third approach, learning with AI, conceptualises AI as a collaborator rather than a tutor or a
subject. This perspective is best exemplified by Learning Analytics (LA) [36, 37] and Academic
Analytics (AA) [38, 39], wherein AI tools enhance learning and teaching practices. By meticulously

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analysing vast swathes of academic data, these tools can offer insights into pedagogical efficacy, student
engagement, and areas of improvement. This data-driven approach to education could catalyse more
informed instructional strategies and foster an environment of continuous improvement.
Nevertheless, as we transition into this AI-augmented epoch, profound reflections on the essence
and objectives of education become imperative. What role does education play in a world continually
moulded by intelligent technologies? How do these AI applications recalibrate the fundamental triad of
teaching, learning, and assessment? What new skills, knowledge, values, and competencies become
paramount for life and vocation in this AI-dominated era? As we grapple with these questions, it
becomes increasingly evident that education, in the age of AI, must adapt and envision, ensuring that it
remains a beacon of holistic development amidst rapid technological advancements.

3. Generative AI in education: Navigating paradoxical perceptions

Integrating GenAI in educational spheres has elicited a broad spectrum of reactions, oscillating
between fervent enthusiasm and discerning apprehension. This complex interplay of sentiments is
succinctly encapsulated in the four paradoxes Lim et al. postulated [26]. Firstly, the notion that
generative AI serves simultaneously as a “friend” and a “foe” underscores the duality of its potential:
on the one hand, it can be a catalyst for personalised, efficient, and globally accessible education; on
the other, it poses challenges related to data privacy, quality of content, and perhaps, an over-reliance
that might eclipse critical human faculties.
Further delving into this ambivalence, the second paradox suggests that while GenAI is undeniably
“capable”, boasting abilities to customise learning experiences and provide instantaneous feedback, it
remains “dependent” on human input, guidance, and the quality of data it is fed. This emphasises the
symbiotic relationship between AI and human oversight in educational settings, challenging the
misconception that AI can be a standalone solution. The third conundrum, positing GenAI as both
“accessible” and "restrictive", touches upon its democratising potential to bridge educational divides.
However, it highlights concerns about equitable access, potential biases in algorithms, and the
homogenisation of learning experiences.
The final paradox, observing that GenAI garners heightened “popularity” when “banned”,
accentuates the human proclivity towards the allure of the prohibited. Such bans, often stemming from
genuine concerns about misuse or ethical dilemmas, inadvertently pique curiosity, amplifying interest
and engagement with the technology. As we pivot towards a discourse on the multifaceted benefits,
risks, and challenges of GenAI in education, these paradoxes offer a nuanced foundation, urging
stakeholders to tread the AI path with a balanced, informed, and critical perspective.

3.1. Generative AI in education: A panorama of potential benefits

Navigating the intricate tapestry of GenAI in education, as underscored by the aforementioned
paradoxes, leads us naturally to a contemplative juncture: What does this technological marvel
specifically offer to the realm of pedagogy? To truly harness the capabilities of GenAI, it becomes
imperative to elucidate its potential benefits, casting light on the transformative prospects that could
redefine educational landscapes. As we transition into this exploration, considering how these
advantages might align with, or perhaps diverge from, traditional pedagogical practices and objectives
are worth considering.
GenAI’s foray into the educational sector holds transformative promise, reshaping the pedagogical
landscape through a series of potent advantages [40]. One of the most conspicuous benefits is its
unparalleled ability to access, process, and succinctly summarise vast swathes of information in real-
time, presenting it with a semblance of human touch [41]. This capability opens the floodgates to a vast
reservoir of educational content, broadening the horizon for learners and educators alike.
Beyond mere information retrieval, GenAI is a supportive tool in the learning journey. It transcends
traditional media’s limitations by adeptly summarising or elucidating intricate concepts, crafting an
interactive pedagogical dialogue [42]. This nuanced understanding of context, allowing for dynamic
interactions, aids in fostering an environment wherein critical thinking and creativity flourish [43].
Through AI’s feedback mechanisms, students can challenge and refine their preconceived beliefs,

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instigating deeper introspection. Moreover, the technology’s prowess in automating repetitive tasks
ensures students focus on the quintessential aspects of their learning, honing a more analytical and
critical mindset [44].
In the creative realm of ideation, GenAI emerges as a catalyst, facilitating the initial germination of
ideas and fostering reflective contemplation upon them [45]. This is further enhanced by its capacity to
offer bespoke, personalised learning experiences catering to individual student trajectories [46].
Particularly transformative is its role in aiding students with writing challenges, bestowing them
augmented control over their writing prowess [47]. This metamorphoses into a broader application
where GenAI assumes the role of a virtual learning assistant [9], perpetuating continuous and informal
learning paradigms.
From a linguistic perspective, the tool proves invaluable in bolstering language skills, offering
targeted feedback and practice avenues [48]. Teachers, the linchpins of the educational ecosystem, too,
reap the dividends of GenAI. Educators can reclaim their time by automating myriad tasks, from
repetitive query resolutions to assignment gradings, directing their energies towards nuanced
pedagogical endeavours like personalised feedback provision and holistic student support [49]. This
segues into automated assessment encapsulates the broader potential of GenAI, heralding a wave of
innovative evaluation methodologies that promise to redefine educational assessment paradigms [47].

3.2. Generative AI in education: A cautionary perspective on challenges

While the allure of GenAI in education, with its myriad benefits, cannot be understated, a balanced
discourse necessitates that we pivot our attention to the other side of the coin. As we delve deeper into
the complexities of integrating such a potent technological tool into pedagogical settings, we must shed
light on the potential pitfalls. Anticipating and understanding these risks will ensure a judicious
application of GenAI and safeguard education’s foundational ethos and objectives from unforeseen
adversities [40].
One of the immediate concerns is the facilitation of rapid yet superficial learning [49]. Such an
approach could deter students, hampering them from cultivating the critical and independent thinking
skills instrumental to their long-term intellectual growth [50].
Further, the spontaneity and ease of AI-generated answers can sometimes stymie the organic
development of creativity [44]. By consistently presenting ready-made solutions, there is the risk of
depriving students of the struggle and iterative processes often vital for creative maturation. Moreover,
tangible concerns regarding the information's veracity and completeness exist in [25]. Instances, where
GenAI offers incomplete data can lead to misconceptions or a skewed understanding of intricate
concepts. This is exacerbated when the AI, striving for coherence, furnishes seemingly plausible yet
fundamentally incoherent responses, often termed “hallucinations” [51].
The opacity surrounding the provenance of the information, devoid of any authorship or evidentiary
backing, further muddies the waters. Not only does this risk the propagation of misinformation, but it
can also inadvertently breach copyright norms [52]. A more subtle yet profound impact is on the socio-
emotional facet of learning. Over-reliance on AI tools could diminish interpersonal skills, potentially
eroding the rich tapestry of peer-to-peer and student-teacher interactions, foundational for holistic
learning [53].
Ethical ramifications, too, come to the fore, especially concerning academic integrity. The ease of
obtaining AI-generated content presents the temptation of dishonest appropriation, blurring the lines of
plagiarism [54]. Socio-economic disparities in accessing these tools, particularly the premium
iterations, raise equity concerns, potentially exacerbating the digital divide [26]. Concurrently, the
omnipresent spectre of privacy invasion looms large, given the vast data repositories these applications
engage with [55].
More insidiously, biases entrenched in data used to train these AI tools can perpetuate racial and
socio-economic prejudices, subtly influencing learner outcomes [56]. Lastly, an often-overlooked facet
is the environmental cost. The prodigious processing power and energy required for these AI
functionalities can have significant environmental implications [42].

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3.3. Generative AI in educational institutions: Navigating the uncharted
waters of open challenges
Having illuminated the potential benefits and risks associated with implementing GenAI, it is crucial
to distil this conversation further to focus on the specific challenges educational institutions might face.
As these establishments form the bedrock of the educational system, understanding their unique
predicaments and constraints becomes paramount. Before we delve into detailed considerations, it is
pivotal to recognise that while GenAI might offer transformative capabilities, its incorporation has
intricate hurdles for institutions aiming to preserve the essence of pedagogical excellence [40].
At the forefront of these challenges lies the dynamic and ceaselessly evolving digital ecosystem [57]
propelled by GenAI. Educational institutions face the formidable task of ensuring the seamless
adaptation of all stakeholders – from teachers and administrative staff to students and parents – to this
digital metamorphosis [26].
Central to this adaptation is the upskilling of educators. A paramount concern is equipping teachers
with the requisite competencies in GenAI, not merely from a functional standpoint but with a more
profound understanding of its pedagogical implications [58]. This necessitates the cultivation of robust
communities of practice [41], fostering collaborative spaces where educators can exchange experiences,
strategies, and insights on the judicious incorporation of AI in their teaching paradigms.
Further complicating the landscape is the pressing need to inculcate students with a robust
foundation in GenAI. Beyond mere operational proficiency, it is vital to instil critical thinking aptitudes
that empower students to discern the capabilities and constraints of AI, ensuring its ethical utilisation
[9]. This, in turn, dovetails into the broader challenge of curriculum revitalisation [59]. In an age where
information is in flux, educational institutions must overhaul outdated curriculum content and
pedagogical methodologies. This endeavour is not solely academic but requires fostering a culture that
embraces change, mitigating resistance and stimulating reflective contemplation among students.
Assessment paradigms, too, beckon a reimagining. Traditional evaluative metrics may no longer
suffice in a world augmented by AI. Institutions are thus prompted to explore a spectrum of assessment
modalities [9]. This could range from integrating oral evaluations, which lend a personal touch, to
fostering open-ended evaluations and championing originality and creativity. Visual tools and a
pronounced emphasis on the learning journey, rather than a myopic focus on the end product, are
becoming pivotal.
Lastly, but perhaps most critically, resides the ethical dimension [60]. The onus is on educational
institutions to craft and implement rigorous ethical codes, establishing unambiguous guidelines
concerning GenAI. Such guidelines should be enshrined with responsible and ethical AI usage
principles, serving as a beacon for all educational endeavours in this brave new world.

4. Emerging scenarios for the application of generative AI in education

GenAI, with its capacity to dynamically craft responses and offer personalised content, makes
possible new approaches in education. The question should not be how to prevent students from
cheating us by using these technological tools but how we should use them [61]. The integration of
these AI tools into various educational paradigms has paved the way for a myriad of innovative
scenarios and practices [62-64]:
1. Possibility engine. The AI serves as a tool for diversifying expression. Upon formulating queries
in platforms like ChatGPT, students can utilise the ‘Regenerate response’ feature, delving into a
spectrum of ways a singular idea can be articulated, thereby broadening their linguistic and cognitive
horizons.
2. Socratic opponent. By simulating an adversarial setting, the AI aids students in honing their
argumentative prowess. Students can structure a dialogue or debate within ChatGPT, and in preparation
for classroom discussions, they can anticipate counterarguments and sharpen their rhetoric.
3. Collaboration coach. This scenario envisages AI as a conduit for collective problem-solving and
research. In their collaborative endeavours, students can employ ChatGPT as a repository of
information, thus facilitating their group assignments.

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 4. Guide on the side. Rather than being at the forefront, AI is a supportive guide in this role.
Educators can harness the power of ChatGPT to conjure content for their courses, be it framing thought-
provoking discussion questions or devising strategies to elucidate intricate concepts.
5. Personal Tutor. This paradigm encapsulates AI’s potential for bespoke pedagogy. ChatGPT,
armed with data from students or educators, can furnish tailored feedback, providing real-time insights
into a student’s progress.
6. Co-designer. AI is involved in pedagogical design. Educators seeking to craft or revamp a
curriculum can solicit ideas from ChatGPT, emphasising aligning the content with overarching
academic goals.
7. Exploratorium. AI can stimulate exploration by serving as a nexus of information. Students,
equipped with foundational data, can probe deeper using ChatGPT, making it primarily instrumental in
language acquisition endeavours.
8. Study buddy. Beyond mere information dissemination, AI acts as a reflective companion.
Students can elucidate their comprehension levels to ChatGPT, which can proffer study strategies or
even assist in preparations for extracurricular pursuits as a virtual assistant.
9. Motivator. AI can conceptualise games and pedagogical challenges to invigorate the learning
process. After receiving a summary of learners’ current knowledge, ChatGPT can suggest ways to
increase their understanding through interactive means.
10. Dynamic Assessor. This scenario underscores AI’s potential in evaluative paradigms. Students
can engage in tutorial dialogues with ChatGPT, a post where the platform can generate a comprehensive
profile of their knowledge spectrum for educators to peruse.
In sum, these emerging scenarios underscore the transformative potential of generative AI in
education. AI can potentially revolutionise teaching and learning in contemporary educational
landscapes by tailoring its capabilities to diverse pedagogical needs.

5. Reflections and conclusions

AI in education (and in all business sectors) is not a future promise; it is a reality after the ChatGPT
emergence at the end of 2022. For those teachers who do not believe in or are ignorant of GenAI tools,
there is one absolute maxim these days: students at all educational levels are using tools like ChatGPT
or similar [65]. It means there is an indelible imprint of GenAI in educational paradigms.
GenAI can be unsettling and, in some cases, frightening. It has its strengths and limitations, but it is
crucial to remember that it will improve over time, and many of its limitations may disappear in the
very short term [66]. For this reason, The extensive and widespread use of AI applications leads to the
need to consider an ethical AI [67] and/or eXplainable AI (XIA) [68].
The advent of GenAI tools in the educational sphere marks a transformative phase that embodies
unprecedented opportunities and potential challenges. To dismiss, resist, or deny the burgeoning
influence of these technologies would be tantamount to eschewing the digital tide sweeping global
pedagogical terrains [54]. Moreover, the impetus to outrightly prohibit these tools within educational
precincts, often rooted in apprehensions about misuse or oversimplification of the learning process, can
be myopic in its vision.
At the core of this debate lies a more nuanced perspective: the need to comprehend the manifold
contributions of GenAI to pedagogical paradigms. Instead of erecting barriers to their use, the emphasis
should be on harnessing their capabilities to elevate teaching and learning outcomes. For instance, these
tools can serve as instrumental aids in fostering critical analysis. By presenting students with diverse
responses, GenAI prompts them to discern, evaluate, and critically appraise the information, honing
their analytical acumen in the process.
Furthermore, in an era inundated with information, the ability to compare sources becomes
paramount. GenAI platforms can assist learners in juxtaposing diverse viewpoints, discerning biases,
recognising credible sources, and developing an informed perspective. Moreover, these tools can be
invaluable in guiding students in formulating pertinent and incisive questions. Students can refine their
inquiry skills by engaging with AI-driven platforms, making their questions more precise, contextually
relevant, and conducive to deeper exploration.

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 It means the final product should not be the only assessment element; the process to achieve the
outcome gains great relevance in the learning process and, especially, in the evaluation stages.
Many of the problems and dangers identified in the educational context do not arise from the
appearance of ChatGPT or other similar applications. They exist, have been addressed from many
perspectives, and have remained unresolved (for example, the assessment issues during the COVID-19
Campo pandemic [69]). However, the potential of these technologies and the effect of their rapid
penetration are magnifying some of them more than ever before.
In the ever-evolving landscape of modern education, the incorporation of AI represents more than
just the adoption of a new technological tool; it signifies the vanguard of digital disruption, which has
long been anticipated yet remains not fully realised [70]. As educational institutions globally are
immersed in digital transformation [71], reflecting broader societal shifts towards a digitised future, the
conspicuous absence of a complete educational upheaval driven by AI might appear paradoxical.
However, this absence can be attributed to the complexities of integrating such transformative
technologies into deeply entrenched pedagogical frameworks.
A crucial element of this transformation revolves around capacity-building, notably the imperative
to equip educators and students with the requisite competencies for adeptly navigating AI-enhanced
educational landscapes [41]. There is an undeniable urgency to cultivate a holistic understanding of AI,
ensuring its deployment is guided by robust ethical considerations. The narrative should not merely
focus on technological proficiency but should emphasise cultivating an ethos of critical thinking. This
dual-pronged approach – marrying technological fluency with ethical and critical pedagogy – is pivotal
to harnessing AI’s transformative potential in education.
Institutions must transcend mere infrastructural adaptations to realise the zenith of AI’s promise in
redefining educational paradigms. They should champion comprehensive training programmes tailored
for both educators and learners. Such initiatives should underscore the ethical dimensions of AI,
fostering an environment where technology is viewed not as an unequivocal panacea but as a tool whose
efficacy is contingent upon its judicious and enlightened use, conforming to real learning ecosystems
[72, 73].
While the tidal wave of AI-driven disruption in education might seem imminent yet elusive, its
eventual ascendency is inexorable. The key lies in preparation: equipping stakeholders with the
knowledge, ethics, and critical acumen to ensure that when the wave does crest, it brings forth an era
of enriched, empowered, and ethically grounded educational experiences.
GenAI applications can do astonishing things, but they are just in their infancy. They will continue
to evolve, growing in their capabilities and in their “intelligence”, with the help of users who provide
feedback on the responses they generate [74].
AI, especially with the capability to create content indistinguishable from human production and to
interact with users using natural language, represents one of the most disruptive technological means at
the social level of our time. We are still just beginning to imagine the possibilities, risks, and challenges
opened by this technology. However, it must be noted that the future we can build upon this foundation
should not, and must not, be in the hands of technologists alone. There must be spaces for inter- and
trans-disciplinary co-creation [75, 76] to ensure the ethical, safe, and inclusive development of a
technology we would have deemed science fiction not so long ago.
In conclusion, the question is not whether educational institutions should embrace GenAI but how
they can judiciously incorporate these tools to enrich, empower, and elevate the learning journey.
Embracing an integrative stance that melds technological prowess with pedagogical objectives can pave
the way for a more enlightened and informed educational future.

Acknowledgements
This research was partially funded by the Ministry of Science and Innovation through the AvisSA
project grant number (PID2020-118345RB-I00).

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