PowerScale - Isilon SolVe Generator

Version: 6.0.0.49 Generated on July 18 2024 09:05 AM

Topic
F800

Selections
F800 : Replace a Drive
Replace a Drive: Replacing a drive

If you find any errors in this procedure or have comments regarding this application, send
email to [email protected]

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Dell Technologies – Restricted Use – Confidential & Subject to NDA
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 Contents
Preliminary Activity Tasks ...................................................................................................3
Read, understand, and perform these tasks.................................................................................................3

General Information for Removing and Installing FRUs ...................................................4

Avoiding Electrostatic Discharge (ESD) damage..........................................................................................4
Emergency procedures (without an ESD kit)...........................................................................................4
Removing, installing, or storing FRUs .....................................................................................................5
Notes, cautions, and warnings.................................................................................................................5

Dell Technologies – Restricted Use – Confidential & Subject to NDA

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Preliminary Activity Tasks
This section may contain tasks that you must complete before performing this procedure.

Read, understand, and perform these tasks

IMPORTANT: BEFORE GOING ONSITE TO PERFORM THIS PROCEDURE, make sure this procedure
is valid by checking to see if the generator has been updated by performing the following steps:

1. Launch SolVe Desktop.

2. You will be notified if the generator needs to be updated. If it needs updating, perform these steps:
a. Click on the generator that created this procedure.
b. Click on the Yes button to update the generator.
c. Regenerate this procedure when the update is done.

3. Table 1 lists tasks, cautions, warnings, notes, and/or knowledgebase (KB) solutions that you need to
be aware of before performing this activity. Read, understand, and when necessary perform any
tasks contained in this table and any tasks contained in any associated knowledgebase solution.

Table 1 List of cautions, warnings, notes, and/or KB solutions related to this activity

213248: Critical - PowerScale Gen6/MLK node unexpectedly reboots on sled removal for drive
replacement
ALERT- PowerScale Gen6/MLK node may unexpectedly reboot during sled removal for a Disk Drive
or sled replacement procedure.
STOP - Do not proceed with this Solve procedure until you have fully reviewed KB 213248 and taken
the appropriate action detailed in the KB.

Dell Technologies – Restricted Use – Confidential & Subject to NDA

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General Information for Removing and Installing FRUs
This section describes precautions you must take and general procedures you must follow when
removing, installing, or storing field-replaceable units (FRUs). The procedures in this section apply to FRU
handling during hardware upgrades as well as during general replacement.
FRUs are designed to be powered up at all times. This means you can accomplish FRU replacements
and most hardware upgrades while the cabinet is powered up. To maintain proper airflow for cooling and
to ensure EMI compliance, make sure all front bezels, filler panels, and filler modules are reinstalled after
the FRU replacement or hardware upgrade is completed.

Avoiding Electrostatic Discharge (ESD) damage

When replacing or installing FRUs, you can inadvertently damage the sensitive electronic circuits in the
equipment by simply touching them. Electrostatic charge that has accumulated on your body discharges
through the circuits. If the air in the work area is very dry, running a humidifier in the work area helps
decrease the risk of ESD damage. You must use the following procedures to prevent damage to the
equipment, so read the following instructions carefully.
• Provide enough room to work on the equipment. Clear the work site of any unnecessary materials or
materials that naturally build up electrostatic charge, such as foam packaging, foam cups, cellophane
wrappers, and similar items.
• Do not remove replacement or upgrade FRUs from their antistatic packaging until you are ready to
install them.
• Gather the ESD kit and all other materials you will need before you service a component. Once
servicing begins, you should avoid moving away from the work site; otherwise, you may build up an
electrostatic charge.
• Use the ESD kit when handling any FRU.
If an emergency arises and the ESD kit is not available, follow the procedures in the section
Emergency procedures (without an ESD kit).
• Use the ESD wristband that is supplied with your system.
To use it, attach the clip of the ESD wristband (strap) to any bare (unpainted) metal on the cabinet
enclosure; then secure the wristband around your wrist with the metal button against your skin.

Emergency procedures (without an ESD kit)

In an emergency, when an ESD kit is not available, use the following procedures to reduce the possibility
of an electrostatic discharge by ensuring that your body and the subassembly are at the same
electrostatic potential.

IMPORTANT: These procedures are not a substitute for the use of an ESD kit. You should follow them
only in the event of an emergency.

• Before touching any FRU, touch a bare (unpainted) metal surface of the enclosure.
• Before removing any FRU from its antistatic bag, place one hand firmly on a bare metal surface of the
enclosure, and at the same time, pick up the FRU while it is still sealed in the antistatic bag. Once you
have done this, do not move around the room or contact other furnishings, personnel, or surfaces
until you have installed the FRU.
• When you remove a FRU from the antistatic bag, avoid touching any electronic components and
circuits on it.
• If you must move around the room or touch other surfaces before installing a FRU, first place the
FRU back in the antistatic bag. When you are ready again to install the FRU, repeat these
procedures.

Dell Technologies – Restricted Use – Confidential & Subject to NDA

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Removing, installing, or storing FRUs
Use the following precautions when you remove, handle, or store FRUs:
• Do not remove a FRU from the cabinet until you have the replacement available.
• Handle a FRU only when wearing a properly attached ESD wristband:
Attach the clip of the ESD wristband to the ESD bracket or to a bare metal portion of the FRU’s
enclosure.
Secure the wristband around your wrist with the metal button against your skin.
• Handle a FRU gently. A sudden jar, drop, or violent vibration can permanently damage some FRUs.
• The weight of some FRUs is not evenly distributed. To prevent personal injury or equipment damage
when removing, installing, or handling theses FRUs, use both hands and provide extra support at the
heavy end of the FRU.
• Never use excessive force to remove or install a FRU.
• Store a FRU in the antistatic bag and the specially designed shipping container in which you received
it. Use this special shipping container when you need to return the FRU.
• If you need to store a FRU for a short time, make sure the temperature of the location where you
store the FRU is within the limits specified by the FRU’s Technical Specifications.
• Disk modules are sensitive to the extreme temperatures sometimes encountered during shipping. We
recommend that you leave a new disk module in its shipping container and allow it to acclimate to the
installation site’s ambient temperature for at least four hours before operating the new module in the
system.
• When removing a disk module, pull the module part way out of the slot; then wait 30 seconds for the
drive to spin down before removing it.
• When installing multiple disks in a powered-up system, wait at least 6 seconds before sliding the
second and each subsequent disk into the system.
• Place a disk module on a soft, antistatic surface, such as an industry-standard antistatic foam pad or
the container used to ship the module. Never place a disk module directly on a hard surface.

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you
how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

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