Brand Education

Audacity, Simplicity, Excellence, Passion (Spirit of Chanel)

Booklet1
History of Gabrielle Chanel
 Was given the nickname "Coco" because she sang her popular song "Qui qu'a vu Coco"
 Etienne Balsan
o Chanel started to wear men's clothing and discovered the equestrian at ques
trian world and chateau sha told life.
o 1910: Helped Chanel opened the first millinery shop (Hat shop)

 Boy Capel
o 1912: Financed Chanel open a store in Deauville 都 feel

 Sportwear: overthrew 19th century's fashion

 Because of the war, the simplicity of outfits become the must
o Helped Chanel opened the first boutique (CHANEL MODES-Fashion) at 21 rue
Cambon
o 1915: Opened a couture house could tool in Biarritz buy ar riz

 Then, one in Paris at 31 rue Cambon

 Concept/Motto:
o "Based on her own needs"

o "Always remove, never put back"

 Connection with artists

o Chanel created costumes for the play, the ballet and movie starts

 Fragrance Product
o 1921: Ernest Beaux earn nest bowl is the perfumer and Chanel created the first
fragrance (CHANEL No. 5)
o 1924: Parfums CHANEL company was founded

o 1920s: Launched a makeup line, followed by skincare products

 Multiple sources of inspiration

o Russian Period

 1920: Grand Duke Dmitri Palovich and Chanel met. She hired young
Russian girls from noble families
 This is when embroidery em broy der ry 刺繡, fur, blouses 襯衫 and pelisses
pearl lis ses 皮褂 began to be added to her collections
 Inspired by the Grand Kremlin Palace
o English Period

 1923-1930: Affair with the Duke of Westminster

  Chanel particularly liked tweed, an ideal for creating suits, jackets and
coats
 1910s: Launched 'the little black dress'
 1926: the start of new trend of costume jewelry
 Jewelry
o 1932: Chanel wanted her jewelry to be like a ribbon, flexible and detachable

o 'Comete 彗星' necklace

The second life of Chanel

 Early 1930s: Owned 5 buildings on rue Cambon and had nearly 4000 employees
 1937: Lived at the Ritz Hotel (In Place Vendome)
 World War II: Forced her to close the couture workshop but the boutique continued to
sell products
 She then left Paris and moved to Switzerland for 15 years
 Opponent: Dior in this 'New Look'
o Their fettered fashion caused Chanel oppose

o 1954, Chanel made her comeback

Symbols, Codes, Icons (IP and legal team related)

 Symbols
1. Number 5, 19,22
2. The camellia
3. Wheat
4. The comet
5. The lion
 Codes
1. Colors like black, white, beige, gold and red
2. Quilting
3. Tweed
4. Pearls
5. Chains
 Icons
o Chanel No. 5

o Lipstick

 1924: Launched the first lipstick; highlighted the full importance of the lips
in the language of the emotions
o The little black dress

o The 2.55
  1955: the birth of 2.55 handbag by quilted leather and metal chain strap
to frees up women's hands
 55=Year; 2=February
 Originally, it was designed with the rectangular turn-lock, before Karl
Langerfeld introduced the iconic double C lock
 Features: Inner lining has a tiny pouch to slot the lipstick; A hidden
compartment behind the front flap for keeping love letters
 Chain straps: Influenced by the bridles and harnesses of horses or the type
of belts worn by nuns
o The Comete necklace

o The tweed jacket

o The J12

 2000: First to dare to transform high-tech ceramic

o Two-toned shoes

 1957: Created by Raymond Massaro; beige lengthens the leg and the
black cap toe makes the foot look smaller
o The PREMIERE watch

 1987: The strap is a reference to the chains to give form to her tweed
jackets
 The design of the case is inspired by the shape of the Place Vendome and
is similar to the shape of the no.5 stopper
Post-Coco period
 Chief designer for Chanel
o Karl Lagerfeld cow la ger felt (1983-2019), Virginie Viard va ard (2019-2024),
Matthieu Blazy (2024-n)
 CEO
o Leena Nair (2024-n)

 Owner of CHANEL
o The Wertheimer family wor t hi mer (Jewish): Pierre (Grandfather), Alain and
Gerard (brothers)
 Stores in Paris (rue Cambon)
o 19: opened in 2019

o 21: Boutique store financed by Boy Capel

o 31: Couture store financed by Boy Capel

o 41: the HQ
27/01/2025 Prep 27/01/2025 Notes
 HRBP meeting  Meet Emmanuel
o Add the HR Admin  If I have met wit
them unless I ha
o Moving the HRBP onboarding tool to week 1
 WE Emails (Need
o Sending them the agenda and overview of WS3?
 Chanel voices (T
 Asking the tracker
 WS3 HRBP Meet
o Is it like this?-Yes
o HR Admin
 Work Experience that the fi
o Should I reject Kate (IT team) o Agenda an
o 10 June 10:30-1200 (DEAUVILLE-12) o The whole
o 12 June 11:00-14:00 o p.9 (thank
 Last week task  Ask
o Meet and greet the rest of the people agr

o Drafting contract (Shirley) o Onboardin

o Work Experience  We

o Ad-hoc task  We
wel

03/02/2025 Prep 03/02/2025 Note

 Grace  Wedn
o Material Harmonisation  Add i
up
 Idea: Template and samples
 Ask h
o Inventory List
 Check
o Workday campaign slides
o
 Follow-up Jonathan
o
o ACR list- Marianna N-1 and Head of legal
o
 Shirley
o
o Draft internal comms email
 Schoo
o Prepare other email draft be to
o Prepare feedback question

o Learn Workday

o Confirm booking

 Notes
 Ask Em
She wi
o ACR list: the list is in the copy file; the unsure one is in
the -1 Then w
 Question: We hav
o When will we start preparing QMUL? We can
See if

ACR List- Question

 Delphine Du Pasquier: she is also the general legal counsel
 Nattarin Kuwiboonsin: Not sure if they are the legal head of the country
(Thailand)
 Martin Hamilton: the non-executive director
 Tran Ton Thuc: not sure if they are the legal head of the country (Vietnam)
 Nataliya Afinohenova: she is the head of legal in Ukraine but not in the
excel
Notes
 Tell charline change to canada
 Professionla affiliato cert important
 When to complete- call for action page
 Skills guide: development items check the video
 Next week catch up: tell G about the steps for QMUL

10/02/2025 Prep
 Grace
o GC onboarding WS3: internal comms, material harmonisation

 Review the France welcome kit and Reach out to Tania

o Marianna n-1 and head of legal list

o Professional Profile: Missing items

o QMUL go through

o Q: is the intern probation period confirmed to be 6 months?

o Task: WD clean up (To review open positions and reflect workday as accurately as possible)

 Shirley
o Booking venues all confirmed
 o Following up the email draft make sure it can be sent this Friday

o The Host is US: GC!!! The email content

o Testing: Onboarding tool APP

o Updates

 We decided to have a form (link) that both team have access to

o Q: If we should have a teams channel for WE 25, where we can store all the documents

o Q: adding the social commitment team in the channel

o Show Grace the onboaridng tool APP

o OPEN POSITION:

o EMMA: LEGAL GE OPEN POSITION

o BOOK A TIME WITH GRACE: SEE WHET THOSE NEEDED TO KEEP OR NOT

o Then, ask Shirley to open and close position on WD

o 30mons

o Maianyl the permanent worker

o Send email to helen asking if the postion if move to paris (chaline taylor took up), chalin
taylor's empty chair
 Make sure charline orgina positok has open position
 Cc grace
o Ask Emilie-jolie finoa spiles

o Ask saran and emilie: will them recurit external laywer

 Vv Ho war, emile= external lay

 Saran is contingen
o Change the hirest daye: 2026/01/01

24/02/2025 Catch up
Questions
 IC Leadership list: how should I know who should be the priorities
 QMUL: GC IP-Matt (they are also finding intern elsewhere)
o Ask Fiona Stevens and Johanna for follow-up

 Stephanie: cc laurence?
 Teams translation: caption only
Hi Helene,

Hope you are doing great.

I am reviewing the Open Headcount excel file.

As Charline Taylor took up the 'Change and Communications Manager, Global Corporate Legal'
position, I wanted to check if a new open position has been created in France for her previous
position.

Thanks.
Subject: Clarification on Open Position
Hi Howard

Hope you are doing well.

Grace and myself are reviewing the open position on Workday and noticed there is one open
position (Contingent Worker) on Workday.

Could you let me know if there's a need to recruit a new contingent worker? If not, we will be
closing it.

Thank you.
Phrases that might find useful
Looping people in the email
 Dear all- also, copying XXX on this email for her reference.
 I'm looping in

Asking for availability

I’m looking to schedule a 30-min afternoon call for both of you……………….. Please let me
know if you’re available during this time.
Sending out Placeholder
 Please hold this time for the QMUL information session- more details to follow.

Asking for reconfirmation

 We would like to double-check whether the booking is secured, could you kindly confirm
with us?

Other
 The folder is re-organised per my previous email. Please ignore the link error in this
email.
 Reply to the last email
 Looking ahead and to ensure everyone is aligned going forward, can I suggest a project
meeting
 Allow me to chip in/ jump in
 There is still time to fine tune
 Given that….was changed, then the rest of the dates were also shifted

Apologising
 I must apologise
 My apologies for providing wrong information

Phrases
 FP&A team will know the fringe cost by assumption.
 2024 cohort
Contract explanation
Reward structure (Basic pay, bonus, benefits)
 It is the Global Architecture and Grading Framework that defines the different
jobs and job levels
Compensation (Basic Pay and Bonus Pay)
 Basic Pay
o It is according to the Grading system which is reviewed annually through
ACR (Annual Compensation Review)
 Bonus Pay
o It is called the annual bonus scheme, open to all employees, automatically
join after 3 months service
o It is linked to Performance@CHANEL

o Three main principles

 Steady performance
 Encourage right behaviours
 Meaningful differentiation
o It is calculated on a percentage of your salary depending on the Grade

 Payment
o It is paid on the penultimate working day

o Q: Notice a mistake, should be clicking the 'Compensation' icon to find

'Total Rewards'
o How the salary is calculated if I am starting/leaving way through a month

 (Annual Salary ÷ 260) x number of days worked in period

o We cannot make a salary payment into a non-UK account

o Leaving

 We advise you to download payslips, P45s and P60 before you leave
us
Life Assurance Plan
 If I die in service, I will be covered for a lumpsum life assurance (= 5 times the
basic tax-free annual salary)
 Important to notify the company who I would like to benefit
 Address: Pensions Department, Queensway, Croydon, CR9 4DL/ send the form to
Shirely Wu

Healthcare
 Bupa Membership (Health insurance)
o All eligible medical conditions you may have regardless of when they
arose, as long as they are covered under the T&C of the policy
 o Payment

 Each contract/scheme years: 1st June-31st May

 Pay £100 per scheme year: eg. You have a claim of £750, you will
pay £100 and BUPA will pay £650
 Taxable amount needed to pay monthly which depends on your tax
band
 Example: If single cover is £160 and your tax band is 20%, you will
need to pay £32 monthly
o You will be deducted from Payroll each month based on your applicable
rate of tax (P11D tax)
o If you wish to opt in, send an email to the Reward team

o To contact Bupa: there is a dedicated number which I can find on my

membership certificate
o There are two documents: Membership guide (generic terms) and membership
certificate (personalised)
o They only pay benefits for treatment I receive

o Steps:

 Being referred for treatment by a GP/ Direct Access service

o More

 Babylon Online GP
o As a member of BUPA, you have access to a digital GP

o When sign in, tap 'I have a code' = CHANELDOC

 Eye tests for DSE (Display Screen Equipment)

o This is only applicable to frequent users of DSE, can receive an eye test
voucher every 2 years
o It includes a free full eye test, one pair of glasses from £45 range or £45
towards glasses, specifically for DSE or £20 off when purchasing from the
£99 range with Premium Club

Pensions
 % Contribution: Employees 3 and Employer 8
 It is called Chanel Limited Group Personal Pension Scheme which is administered
by Standard Life

Support for Living in London

 FOCUS is a community for expats by expats
 They provide tips on childrens' education, networking events and seminars
Annual Holidays (Paid Holiday)
 Entitled to 25 days + Bank holiday
 UK employees can see their holiday allowance in Workday by selecting 'Time Off
and Leave' and then 'Time Off Balance'
 Non-UK employees should track their allowance directly with their managers
 Booking 'Time Off'
o Request should be made in advance to your line manager, via Workday

o If you are planning to book a holiday (Longer than 2 weeks), please ensure
you have spoken with your manager
o You are permitted to carry out a maximum of five unused holiday

 Any carried forward holiday must be used within the first three
months
Parental Leave
 All employees are allowed to have 14 weeks of fully paid parental leave
(welcoming a child by birth, adoption or surrogacy)
 UK Statutory Parental Leave (Unpaid)
o Eligibility: Must have formal parental responsibility and at least one year's
continuous service
o Must give at least 21 days' notice

o Can take up to 18 weeks leave per child, up until their 18th birthday

o 1 week per time, a maximum of 4 weeks per year

Other types of leave

 Compassionate leave (paid leave)
o Death of an immediate family member, a close relative or a close friend

o The amount of compassionate leave will depend on your circumstances

 Religious festivals or spiritual observance

o Using the normal booking procedure 'Time Off', it depends on your
sufficient holiday entitlement
 Time off for dependents/emergencies
o These are the unpaid leave

o This cannot be taken at the same time as Statutory Parental Leave

Wellbeing
 Champion Health is a platform that personalise to you
 From sleep improvement to mental wellbeing
 Q: Where can I find my Workday ID? - Employee ID
Transportation Discounts
  Cycle to Work (tax-free bike and cycling accessories)
o Chanel will pay the cost upfront, and the amount will be recovered in
monthly instalments
o It loans me the bike for a 12 or 18 month period

o The lease charge is deducted from my gross pay which means I can save
tax on the amount
o At the end of the lease period, I have the choice to buy the bike at less
than 25% of its original retail value
o Do not pay for the bike or put down a deposit before receiving the
certificate.
 Season Ticket Loans

Employee Product Access

 After 6 months of service, I have 30% off at the boutique
 Chanel Boutiques
o Request a Boutique letter, the letter will sent directly to the Boutique, this
process may take up to 10 days. And also provide a minimum of 24 hours
notice prior to the intended visit
 CHANEL Fragrance and Beauty
o Can be purchased bi-monthly for all staff (except for Christmas order)

o Maximum order value is £300, minimum spend of £30 is required

o Different workers order timing difference

 F&B Retail: Feb, April, June, Aug, Sep, Nov (order must be placed
between 1st-15th of the month)
 CHANEL staff sales
 Other Brands
o From start date: Maison Michel, Barrie, Goosens

o After 6 months: Orlebar Brown

 Staff Repairs
o From the start date

Sick Pay
 If you feel unwell, you must notify your manager at your earliest convenience by
your usual means of communication.
 When you return to work, you should email your manager and HRBP to advise
them of your return date, confirm the period you were absent and the reason for
you absence
 OSP (Company/Occupational Sick Pay)
 o Less than 6 months’ service: No sick pay

o From 6 months’ service: 1 week

o From 1 year’s service: 2 weeks

 SSP (Statutory Sick Pay)

o SSP is only paid from the fourth day of illness onward.

 2851
Steps from Position creation to Day 100
Link (procedures)

Position Send the form to Shirley Template: Position => this is skipped
creation creation with the new tool

Shirley to create position

in WD

Job requisition Shirley to create job req

creation in WD

Open the role

internally/externally

Send HM email about the

job ad and guide

Recruitment Coordinate interviews

process with shortlisted
candidates

Meeting with the HM

about the contract
Eg. Salary Proposal, start
date, working date
arrangement

Intern/Grace make final Template: => "I think it is

offer (verbal&written) skipped with the new
Offer Confirmation (FTC)
tool" - not sure
Offer Confirmation
(Permanent)
-After the call

Get information
confirmation from NH

Hiring Send NH information to Template: Offer Letter

Shirley Template

Create employment Contract Template Can be prepared

contract and associated (Intern/Internal when sending out the
documents -> Transfer/FTC/Permanent) offer confirmation
-
Shirley Docusign all

Pre-onboarding Send NH onboarding Email - Materials shared Documents:

materials to manager with HM
Manager Pack
New Joiner Pack
 Shirley to create NH on
WD

Send onboarding NH inform HM – Steps

materials to manager needed to do before Day
1

Send Welcome email to Link - All the documents

manager need to be sent to NH

Intern/Shirley to inform Security Pass

reception
Intern to gather the pass
picture

Onboarding Manager/Assistant to
book a desk, meet
newcomer, welcome
announcement

Intern to meet NH for HR Onboarding Intro slides

Meet&Greet (HR to NH: Benefits)
(Schedule ahead of time)

Contract
Extension
Creating Contract
Elements of contract
 Post-termination restriction
o GG14+ need to include in the Schedule to Statement of Terms and Conditions of
Employment and referred to in the Statement of Terms and Conditions of
Employment .
 Notice Period
o

Below GG12 (not GG12+ GG16+

including 12)

Notice by During the first 6 1 week 1 3

employee months of service month months

After the first 6 1 month 3 6

months of service months months

Notice by During the first 6 1 week 1 3

employer months of service month months

After the first 6 Up to 4 years: 1 month 3 6

months of service From 5+ years : 1 month months months
+ 1 week for each
consecutive year of
service (up to 12 weeks)

 Job title
o

Grade Naming convention

7-8 Associate

9 Specialist

10-11 Lead

12-13 Senior Manager

14-15 Head of

16+ Head of*

Benefits
 Annual Performance Bonus
o Eligible (GC): Applies from GG 8+

o It is subject to individual performance. It is written in the Schedule of non-

contractual benefits.
o

Grade UK

8 (Global Corporate only) 8%

9 (Global Corporate only) 8%

10 (Global Corporate only) 10%

11 (Global Corporate only) 10%

12 12%

13 15%

14 20%

15 25%

16 30%

17 40%

18 50%

 Clothing Allowance
o Eligible: GG14+; Below GG14 (only if they have interaction with external parties
or act as the spokesman)
o It is specified in the Schedule of non-contractual benefits

o They need to sign the letter and accept the allowance

o This table only applies to new hires. Levels may vary for existing employees due
to legacy reasons.
o

Grade Clothing allowance amount

13 and below (if Not applicable

applicable)
 14 £ 8,500.00

15 £ 13,800.00

16 £ 21,000.00

17 £ 33,000.00

18 £ 44,400.00

 Company Car/Car Allowance

o Eligible: GG14+; Below GG14 (only when required)

o It is specified in the Schedule of non-contractual benefits

Grade Car allowance amount

14 £ 7,000.00

15 £8,000.00

16 £ 10,500.00

17 £12,000.00

18 £12,000.00

LT / Not Graded £15,000.00

 Company Healthcare/Sick Pay

All Eligible to BUPA

Below GG14 Coverage to themselves

GG14+ Coverage to family

GG16+ Eligible to a Health Screening and Dental

GG17+ Eligible to the new Executive Health Assessment benefit which

provided by the Cleveland Clinic London

 Season Ticket Loan

o

o
 Length of notice period Length of service Type of season
ticket

Staff with a one-month notice Up to 6 months Three-month season

period ticket

Between 6 months and Six-month season

1 year ticket

1 year + Annual season ticket

Staff with a three-month From day 1 Annual season ticket

notice period

 Cycle to work Scheme

 Staff sale and Watch Ambassador Scheme
o

Staff Sale A MS Forms will be sent out to all distribution lists If a

respondent is not eligible, he/she will be informed via email.
Once the list is compiled, a random number generator is used
to determine whether participants can attend the morning or
afternoon session. They are then emailed their participant
number.

F&B Sale A report goes to Finance automatically when employees reach

the 6 month length of service threshold, Finance can then
create accounts via SAP and the employees only have go to
the platform and validate their account.

Watch Ambassador They have to complete and sign the Order Form and sign
a copy of the Terms & Conditions (here) confirming their
(only be accessed
acceptance, have the form countersigned by their manager
after 2 years of
and return both to the People team
service)