SoundTouchTM Controller

©2014 Bose Corporation Service Manual

Reference Number 628456-SM Rev. 01
 CONTENTS
Warranty ............................................................................................................................................. 2
Product Description ......................................................................................................................... 3
Carton Contents ............................................................................................................................... 3
Packaging Parts List ......................................................................................................................... 4
Figure 1. Packaging View ................................................................................................................. 4
Performance Verification Tests ....................................................................................................... 5
Service Manual Revision History ................................................................................................... 6

CAUTION: The Bose® SoundTouchTM Controller contains no user-serviceable parts.

To prevent warranty infractions, refer servicing to warranty service stations
or factory service.

PROPRIETARY INFORMATION
THIS DOCUMENT CONTAINS PROPRIETARY INFORMATION OF
BOSE CORPORATION WHICH IS BEING FURNISHED ONLY FOR
THE PURPOSE OF SERVICING THE IDENTIFIED BOSE PROD-
UCT BY AN AUTHORIZED SERVICE CENTER OR OWNER OF
THE BOSE PRODUCT, AND SHALL NOT BE REPRODUCED OR
USED FOR ANY OTHER PURPOSE.

WARRANTY
The Bose SoundTouch Controller is covered by a 1-year limited warranty. Warranty in Europe
is 2 years.

2
 PRODUCT DESCRIPTION
The Bose® SoundTouchTM controller is used to control Bose SoundTouch systems. It is included in
the carton with the SoundTouch Stereo JC WI-FI music system and the SoundTouch SA-4 amplifier.
It is also available as an accessory for other Bose SoundTouch products.

The SoundTouch controller is paired to a product using the SoundTouch application. This application
is a free download from the bose.com web site, and is available for PC, Mac, Android and iOS
products. Once you have the app installed and open, click on Explore / Settings, and then Systems.
Select the system you wish to connect the SoundTouch controller to and then click CONNECT
SOUNDTOUCH CONTROLLER.

The SoundTouch controller is a Bluetooth Low Energy (BTLE) based 2.4GHz remote control that
communicates with the Wi-Fi module integrated into the SoundTouch systems. The remote contains
two PCBs, one referred to as the Main PCB, which contains the main processor and radio function-
ality. There is a secondary board, referred to as the Capsense PCB, which has the capacitive
sensors and LEDs for the Favorites/Presets wheel. The remote also contains the following fea-
tures/functions:

• An outer rotating ring that controls the volume of

the client system.
• A 128 x 100 pixel organic light emitting diode
(OLED) display for presenting presets/favorites
as well as volume and any system error or status
messages to the user.
• A capacitive wheel to allow the user to scroll
through their presets/favorites.
• Two capacitive buttons for transport controls.
• A snap dome switch for on/off and preset/
favorite selection.
• A proximity sensor to wake the remote up as a
user approaches it.
• A TAP access port to support manufacturing
software updates and TAP control of the remote.
• Power provided by 4 AA batteries.

The SoundTouch Controller is not considered to be repairable. Repair parts are not inventoried, with
the exeption of the battery door.

Carton Contents

• SoundTouch Controller
• Four AA batteries
• Hardware Kit - contains 2 Philips-head wood screws and 2 plastic wall anchors
• Wall mount plate
• Quickstart guide

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 PACKAGING PARTS LIST
Item Material Description Package Variant
Number Number
1 - SUB ASSY, SOUNDTOUCHTM CONTROLLER SYSTEM, ACCESSORY
2 715472-001S BATTERY DOOR SYSTEM, ACCESSORY
3 263269-001 BATTERY, AA SIZE, SINGLE SYSTEM, ACCESSORY
4 373903-0010 KIT, HARDWARE, WALL MOUNT SYSTEM, ACCESSORY
5 363677-0010 PACKING, TRAY, LS SYSTEM, ACCESSORY
6 374365-0010 ASSEMBLY, WALL BRACKET SYSTEM, ACCESSORY
7 363678-0010 PACKING, TRAY, BTM SYSTEM, ACCESSORY
370752-0010 QSG, ST CONTROLLER, AST AST, ACCESSORY
627128-0010 GUIDE, QUICKSTART, ST CONTROLLER, 1 OF 3, EU EU, ACCESSORY
627129-0010 GUIDE, QUICKSTART, ST CONTROLLER, 2 OF 3, EU EU, ACCESSORY
8
627130-0010 GUIDE, QUICKSTART, ST CONTROLLER, 3 OF 3, EU EU, ACCESSORY
627131-0010 GUIDE, QUICKSTART, ST CONTROLLER, 1 OF 2, AP AP, ACCESSORY
627132-0010 GUIDE, QUICKSTART, ST CONTROLLER, 2 OF 2, AP AP, ACCESSORY
9 363676-0010 PACKING, TRAY, TOP SYSTEM, ACCESSORY
10 363673-0010 CARTON, DC, F, 5.94X5.94X2.56 SYSTEM, ACCESSORY
11 363674-0010 PACKING, SLEEVE ACCESSORY
12 627671-0010 BAG, SHRINK, 15X12IN, 100GA, PRE-PERFORATED ACCESSORY
13 363680-0010 CARTON, RSC, 200B, 12.75 X6.38 X 5.75 4 OVERPACK, ACCESSORY
14 308931-001 CARTON, HSC, 22.63X14.00X11.50 22 OVERPACK, SYSTEM
Note: The SoundTouch controller is packaged as an accessory or bundled with a system.

1
2
4X 3
4
5
6
7

8
14
9

Bulk overpack: non-retail version

10

11
13
12
Bulk overpack: retail version
Figure 1. Packaging View
4
 PERFORMANCE VERIFICATION TESTS
Download the Bose® SoundTouchTM PC application at http://www.Bose.com/soundtouch_app

1. Connect the SoundTouch Controller to a SoundTouch system

Note: The SoundTouch product or system must be connected to your Wi-Fi network to be able to
connect to the SoundTouch Controller.

1.1 Open the SoundTouch app and click on EXPLORE.

1.2 Click on SETTINGS.

1.3 Click on SYSTEMS.

1.4 Click on the system you want to connect the SoundTouch controller to.

1.5 Click on CONNECT SOUNDTOUCH CONTROLLER.

1.6 Install the batteries in the SoundTouch Controller.

Note: Once connected to a SoundTouch system, If a software update is available, the SoundTouch
contoller will update.

2. Functional Test

2.1 Volume: Rotate the outer volume ring

ensuring the volume changes and the OLED
Presets ring
indicates the changes in volume level. The SoundTouch™ icon
ring should rotate smoothly.

2.2 Preset: Press the each of the 6 numbered Skip backward Skip forward
presets located on the inner circle ensuring
the unit and remote responds properly.

Screen Volume ring

2.3 Skip: While playing a song from a music
library, touch the skip forward and skip back-
ward buttons, ensuring the unit and remote’s
OLED responds properly

2.4 Pause: Press down on the center of the remote display until it clicks. Ensure a playing song has
paused. Press down on the center of the display again to resume play.

2.5 Proximity Sensor: Allow the remote to go into stand by. Once the display is blank, hold your hand
a few inches over the remote to activate it. Ensure the remote turns on without touching it.

2.6 Disconnect Remote: Touch the SoundTouch Icon. The remote will count down from 5 to 1 and
then indicate it is ready for a new connection.

2.7 Set the controller to factory default state. Remove one battery with the other three installed. Hold
down the main display button and re-insert the fourth battery. You will see a circular arrow, indicating
that the unit is resetting. Release the main display button. Once released you will see the “open
book” icon with an “i” in it to indicate that the controller is now in the factory default state. See above.

5
 Service Manual Revision History
Date Revision Description of Change Change Driven By Pages
Level Affected
4/14 00 Document released at revision 00. Service manual release All
8/14 01 Added factory default step to test Test procedure change 5
procedures.

6
 Specifications and Features Subject to Change Without Notice

Bose Corporation
The Mountain
Framingham Massachusetts USA 01701

P/N: 628456-SM Rev. 01 8/14 (H)

http://serviceops.bose.com