Intro to Safety Management

System
SMS-01
 Table of Contents

Intro
Operational Reporting – Advanced
Event Investigation Methods
Risk Assessment
Conclusion
 This course provides basic level of Safety
Management as required from part 610
of the IATA AHM.
By the end of the course, you will
understand how risk management
works, and the investigation methods
used, to ensure the safety of everyone.
A Safety Management System (SMS) is a
framework of policies, processes,
procedures and techniques for an
organization to monitor and
continuously improve its safety
performance by making informed
decisions on the management of
operational safety risks.
You can find a copy of FLi’s Safety
Intro manual and Standard Operation
Guidelines in FLi-Ops .
How to Access the Safety Manual
The Safety Manual is located on the Paylocity Website and can be
accessed through your user portal.
 General
Safety Policy and Objectives, which detail the
organizational and administration aspects of the
SMS, including the assignment of roles and
responsibilities:
1. Management commitment and responsibility
2. Safety accountabilities
3. Appointment of key safety personnel
4. Coordination of emergency response planning
5. SMS Documentation
Together, these concepts help minimize risk, and
prevent safety incidents.
 There are many situations to report safety related
items. The following will indicate how to report safety
related items:
• If you see something that you believe to be unsafe
you should immediately report it to your
supervisor. Your supervisor can discuss the
Operational potential hazard one-on-one and you can make
immediate changes to the operation.
Reporting • You can also use FLi's open-door policy if you
believe the hazard needs to be elevated to a higher
level.
The goal with the above is to eliminate risks before
they occur.
Operational Reporting (Continued)
Should a safety incident occur you should conduct the
following.
• Report the incident verbally to your supervisor, and any
pertinent individuals (airline rep, mechanics, airport
operations, etc.)
• The incident must be reported on FLi-Ops.
• If required, an emergency should be declared on
the Flight Log for the flight.
• Dependent on severity of the incident it should be
reported to corporate STQ and VP of Operations.
• A report should also be written using the reports found on
FLi-Ops under 11000 Safety Management.
 The process of controlling safety risks starts by
assessing the probability that the consequences of
hazards will materialize during activities performed
Event by the organization. Safety risk probability is defined
as the likelihood or frequency that a safety
Investigation consequence or outcome might occur.
We investigate incidents so that we can get the best
Methods picture of the occurrence so that we may identify
hazards and implement corrective or preventative
measures to minimize the risk of a repeat of the
incident.
Event Investigation Methods
In safety, root cause analysis is a method of problem solving used for
identifying the root causes of faults or problems. This allows us to
identify problem which we use to create policies and procedures that
will help minimize risks during operation. Furthermore, they allow us to
evaluate these policies to ensure they are.
Incident Reports preforming to standard
• Witness statements from involved personnel
• Measurements of damage
• Photographs of damage
• Request for CCTV footage
• Post incident employee interviews and conference call
• Root cause analysis
• Corrective and preventative measures.
Risk Assessment
Hazard identification, risk assessment and mitigation is an element of
the Safety Risk Management component of the SMS framework. A risk
management system for operational risks that is formulated, driven,
and enforced at the corporate level and that is implemented at all
stations shall be in place.
Ideally, a risk management review is comprised of these steps:
1. Identification
2. Prioritization
3. Analysis
4. Measurement
5. Control
6. Reporting
7. Follow-up and repetition
 The risk management system itself is structured to provide a
continual and comprehensive oversight of the FLi's activities for the
purpose of identifying any aspects that might pose a safety or
security threat to aircraft, passengers, operational personnel,
facilities, systems or equipment. Once identified, the risks are
prioritized according to their significance to the operation.
The next step is key: analyze why certain risks exist, whether they
can be controlled, and the extent to which they can be controlled in
order to prevent harmful consequences. If adverse consequences
cannot be completely prevented, then the company must decide
Risk what level of risk is acceptable and whether it will assume and
control the risk, finance it or transfer it to someone else.
Assessment Once a risk is controlled, it is important to measure whether the
control has been effective or not. The results must be followed-up
and reported from the station level to the corporate level, usually to
the risk management committee, the Chief Executive Officer, the
Board of Directors and the Audit Committee. Finally, the process
must be repeated continually.
 Conclusion
You should now understand how risk
management works, and the investigation
methods used, to ensure the safety of
everyone. Additionally you should
understand the importance of reporting,
and how to report incidence.