Error Code Discription

0 Do not be used.

21 Invalid CDU10 configuration

22 Program runtime failure

23 USB connection do not match to CRC line

24 Encryption failure

25 Undefined Command

26 Undefined Sub Command

27 Undefined Function Command

28 EEPROM Read Failure

29 EEPROM Write Failure

Rear and Front configuration of CDU is

2A
difference

2B Auto Dimming Sensor failure

2C Main E2PROM is FULL

2D Undefined command of Encryption status

2F Check Dip S/W on Main-Board

30 No cassette for required notes

Invalid number of requested note count (1 ~

31
100 notes)
 Invalid number of requested note count (1 ~
31
100 notes)

Select exceed one cassette for calibration

32 (Only one cassette should be selected for
calibration)

33 Invalid note count required for each cassette

Difference between total count of required

34 notes and sum of required notes of each
cassette

36 Previous error clear failure

Invalid calibration count (In case of count is

37
not in 6 to 20)

44 HS004(Reject Checking Sensor) Jam

HS005(Carriage Note Remain Checking

45
Sensor) Jam

HS013(Dispensed Notes Count Checking

46
Sensor) Jam

HS014(Customer Receipt Notes Checking

47
Sensor) Jam

HSx01(x Cassette Separation Control

48
Sensor) Jam

Transportation path Sensor Dark (HS003a,

003b) check error
49
4A Stack Sensor Dark (HSHS001) check error

4B Reject Sensor Dark (HS004) check error

50 Reserved(Transportation path)
51 Reserved (Transportation path)

Reject count disorder error (Stacked note do

52
not match to reject count)

Stack count disorder error (Rejected note do

53
not match tostack count)

Main motor can not be reached proper speed

54
within 2 seconds. (Initial movement)

Operation can not be completed within

55 proper time. (Initialize: 20 seconds,
Dispense: 110 seconds)

56 Get out of the proper speed while initializing

57 Reject gate synchronizing buffer over

58 Reject Gate Solenoid Echo Error

59 Reject Gate Initial Dark Jam.

59 Reject Gate Initial Dark Jam.

5A Reject Gate Act-On Error

5B Reject Gate Act-Off Error

5C 2-Notes Checking Sensor unplug Error

2-Notes Checking Sensor value is not in

5D proper scope (Pass: 500~1000, normally
about 620)

60 Rotor movement failure to home position

Rotor movement failure to front delivery

61
position

Rotor movement failure to rear delivery

62
position

Rotor movement failure to center delivery

63
Position

Rotor movement failure to Retract/Reject

64
Position

65 Carriage is not in place

65 Carriage is not in place

66 Reserved(Rotor)
67 Reserved (Rotor)
68 Reserved (Rotor)

69 Rotor movement error

71 Carriage is not in Rotor

73 Carriage motor movement error

74 BF Stopper movement error

75 Notes in carriage checking failure

76 Carriage Feed Time Out

77 Remain notes is checked in carriage

78 Feed out is occurred on abnormal position

79 Carriage movement to present failure

 Not proper note size for operating BF
7A
Stopper

80 Operation Time Out

Cassette movement Time Out (No response

81
from cassette)

Carriage BF home movement time out (No

82
response from Carriage)

Carriage Grab movement Time Out (No

83
response from Carriage)

Carriage Home Position (initial position) time

85
out (No response from Carriage)

87 Carriage BF Home Position Time Out.

More than 4 notes are detected on the

8C
transportation path while initializing

Reject/Retract gate solenoid On operation

90
error (Checked by sensor)

91 No Reject/Retract Box

Reject/Retract Gate Echo error (HW Echo

92
Check Error)

Reject/Retract gate solenoid Off operation

93
error (Checked by sensor)
 Reject/Retract gate solenoid Off operation
93
error (Checked by sensor)

A0 Cassette miss feed error

Lighting HSx02 failure while cassette push

A1
plate operation

A2 No notes in cassette

A3 Cassette ID CRC Error

A4 Cassette Serial Number doesn’t match

A5 Cassette ID doesn’t match

Require note count over Cassette

A6
configuration

A7 Invalid requirement to invalid cassette

CST Ready Pick operation failure within 12

A8
seconds

A9 Note calibration is needed

AC HSx01 cassette Jam

AD CST Solenoid ECHO Error

B0 Shutter Close Error

B1 Shutter Open Error

Shutter Sensor HS017(Close) and

B2
HS023(Open) Dark Error

After shutter opening, motor stepping out

B3
retry error

C0 Notes count doesn’t match between sensors

Notes dispense from cassette that is located

C1
under required cassette

Note rejection caused by length occurs

C2 continuously over 10 (Length is longer than
normal length)

Note rejection caused by length occurs

C3 continuously over 10 (Length is shorter than
normal length)

Note rejection caused by gap occurs

C4
continuously over 10

Note rejection caused by skew occurs

C5
continuously over 10

Note rejection caused by half note occurs

C6
continuously over 10

Note rejection caused by hole note gap

C7
occurs continuously over 10

Note rejection caused by other reasons

C8
occurs continuously over 10
 Note rejection caused by other reasons
C8
occurs continuously over 10

Note rejection caused by 2-notes error

C9
occurs continuously over 5

Note rejection caused by wrong cassette

CA
dispense occurs continuously

Note rejection caused by thickness occurs

CB continuously over 5 (Note thickness is under
normal note)

CC Total reject count is over 20

CD Cassette taken off while dispense

D0 Count doesn’t match after dispensing

Notes dispense after normal dispensing over

D1
2 times

D2 Re-operating failure 10 times

Stacked note count is larger than required

D4
note for each cassette

D5 Note size configuration Error

D6 Invalid note size configuration error

After dispense completed, staked note

D7
shortage

After present completed, the number of

D8
stacked note is larger than requested note
 Calibration |HS003A - HS003B| > 5 Deviation
D9
is over or length is not in 58~84

DA Calibration HS002A, HS002B error

DB CDU Unit Position Error

E0 HS601 Jam ( Base + Sensor Number)

E1 HS501 Jam

E2 HS401 Jam

E3 HS301 Jam

E4 HS201 Jam

E5 HS101 Jam

E6 HS003A Jam

E7 HS003B Jam

E8 HS002A Jam
 E8 HS002A Jam

E9 HS002B Jam

EA HS001 Jam

9707012 Failed to receive data of VFD

Failed to deliver the message about Fire
9707082
Event
Failed to connect communication between
9E11200
SP of PIN and EP of one
9E13100 Received data time out of EPP
9E13200 Failed to deliver to data of EPP's SP
9E41A00 Failed to produce Thread of EPP
9EA6100 PIN Pad Self test error
Failed to download firmware (no firmware
9EA6200
file)
Failed to download firmware (failure during
9EA6300
downloading)
9EA6400 BCC error of EPP
E12A500 Invalid baud rate
E131100 Invalid parameter length
E147600 Invalid the sum of function key value
E147700 Invalid the function key value
E15A400 Invalid time value
E211300 PIN or Key entry timeout
E217400 It is not in the sensitive mode
PIN transaction exceeded 120 within
E217800
onehour
E221300 Password entry timeout
E227000 Incorrect password
E231300 PIN or Key entry timeout
E247400 It is not in the sensitive mode
E312300 Key is not found
E322300 Key is not found
E331200 Invalid parameter
E332300 Key is not found
E341200 Invalid parameter
E342300 Key is not found
E352300 Key is not found
E362300 Key is not found
E372300 Key is not found
E382300 Key is not found
E392300 Key is not found
E3A2300 Key is not found
E3C2300 Key is not found
E412300 Key is not found
E412A00 Key usage mismatch
E412C00 Failure of obtaining the key in the keytable
E41A200 Local PIN verification failure
E41A300 No PIN is entered
E611100 Invalid parameter length
E612A00 Key usage mismatch
E615000 Undefined RSA Key Type
The ke yname is same with existing
E615800
symmetric key name
E616300 Invalid RSA Key format
EA17400 It is not in the sensitive mode
EC11200 Invalid parameter
EC12000 Key Table is FULL
EC12100 Key Table is FULL
EC12200 The key usage is not Key Encryption Key
EC12300 Key is not found
EC12700 The key usage is null
EC12800 The parent key is not loaded status
EC12900 The parent key mismatch
EC12A00 Key usage mismatch
EC12D00 The child key length error
EC12E00 Single length key level error
The parent key usage is not Key Encryption
EC12F00
Key
EC13000 Double length key level error
EC13100 The key is not KEK for PIN Key
EC13200 The key is not KEK for Data Key
EC13300 The key is not KEK for MAC Key
EC13400 The key is not KEK for Unique PIN Key
EC13500 The key is not KEK for Local PIN Key
EC13600 Transaction key usage is KEK
EC13700 Transaction key is multiple usage
EC13800 The left key is same with the right key
EC13900 The left key is weak key
EC13A00 The right key is weak key
EC13D00 Failure of obtaining the parent key
EC13E00 The child key counts exceed 5
EC13F00 The key is not duplicated usage
EC14100 The same key value exists
EC14800 It is in the ANSI TR31 mode
The key name is same with existing
EC16200
asymmetric key name
EC22000 Key Table is FULL
EC22300 Key is not found
EC22800 The parent key is not loaded status
EC22B00 Invalid key name
EC22C00 Failure of obtaining the key in the key table
EC22D00 The child key length error
The parent key usage is not Key Encryption
EC22F00
Key
EC23000 Double length key level error
EC23100 The key is not KEK for PIN Key
EC23200 The key is not KEK for Data Key
EC23300 The key is not KEK for MAC Key
EC23400 The key is not KEK for Unique PIN Key
EC23500 The key is not KEK for Local PIN Key
EC23600 Transaction key usage is KEK
EC23700 Transaction key is multiple usage
EC23800 The left key is same with the right key
EC23900 The left key is weak key
EC23A00 The right key is weak key
EC23D00 Failure of obtaining the parent key
EC23E00 The child key counts exceed 5
EC24100 The same key value exists
EC24200 Key Block length error
EC24300 Key Block Header error
EC24400 The parent key is not TR31 Master Key
EC24500 Failure of decrypting Key Block
EC24700 Key Block verification failure
The key name is same with existing
EC26200 asymmetric key name
ED11100 Invalid parameter length
ED11200 Invalid parameter
ED12300 Key is not found
ED12A00 Key usage mismatch
ED12C00 Failure of obtaining the key in the keytable
ED1A000 Undefined AES length
ED21100 Invalid parameter length
ED21200 Invalid parameter
ED22300 Key is not found
ED22A00 Key usage mismatch
ED22C00 Failure of obtaining the key in the key table
ED2A000 Undefined AES length
EF11100 Invalid parameter length
EF12A00 Key usage mismatch
EF15000 Undefined RSA Key Type
The key name is same with existing
EF15800
symmetric key name
EF16300 Invalid RSA Key format
EF21100 Invalid parameter length
EF22A00 Key usage mismatch
The key name is same with existing
EF25800
symmetric key name
EF26300 Invalid RSA Key format
EF31100 Invalid parameter length
EF32A00 Key usage mismatch
EF35000 Undefined RSA Key Type
The key name is same with existing
EF35800
symmetric key name
EF36300 Invalid RSA Key format
EF41100 Invalid parameter length
EF45100 Undefined Sign and SN Type
EF51100 Invalid parameter length
EF55100 Undefined Sign and SN Type
EF61100 Invalid parameter length
EF65100 Undefined Sign and SN Type
EG12300 Key is not found
EG12B00 Invalid key name
EG19000 RSA encryption failure
EG22300 Key is not found
EG29100 RSA decryption failure
EG29400 Invalid RSA Key length
EG32300 Key is not found
EG32B00 Invalid key name
EG39200 Signature generation failure
EG42300 Key is not found
EG42B00 Invalid key name
EG49300 Signature verification failure
EH11100 Invalid parameter length
EJ11300 Password entry timeout
EJ17100 Incorrect password
EJ17400 It is not in the sensitive mode
EJ21300 Password entry timeout
EJ27100 Incorrect password
EJ27400 It is not in the sensitive mode
EL1FC00 Log is not found
EL1FD11 Log search failure
EM11100 Invalid parameter length
EM11200 Invalid parameter
EM12300 Key is not found
EM12A00 Key usage mismatch
Failure of obtaining the key in the key
EM12C00 table
EM21100 Invalid parameter length
EM21200 Invalid parameter
EM22300 Key is not found
EM22A00 Key usage mismatch
Failure of obtaining the key in the key
EM22C00 table
EM24900 MAC verification failure
EP12300 Key is not found
EP12A00 Key usage mismatch
EP12C00 Failure of obtaining the key in the key
EP1A300 There is no entered PIN
EP2A100 Failure of DUKPT PIN block encryption
EP2A300 There is no entered PIN
ER25200 There is no serial number
ER25300 There is no serial number signature
ER35400 There is no EPP public key
ER35500 There is no EPP public key signature
ER41100 Invalid parameter length
ER42A00 Key usage mismatch
ER45000 Undefined RSA Key Type
ER45600 There is no CA public key
ER45700 Failure of signature verification
ER45800 The key name is same with existing
ER46300 Invalid RSA Key format
ER55900 Mutual authentication is not verified
ER55A00 RKT 15 minutes timeout
ER55B00 Random number size exceeds 256
ER65900 Mutual authentication is not verified
ER65A00 RKT 15 minutes timeout
ER65B00 Random number size exceeds 256
ER65C00 There is no Host public key
ER65D00 RSA encryption failure
ER75900 Mutual authentication is not verified
ER75A00 RKT 15 minutes timeout
ER75B00 Random number size exceeds 256
ER75E00 There is no EPP private key
ER75F00 RSA decryption failure
ER76000 Invalid Encoded Message format
ER76100 Failure of random number comparison
ER81200 Invalid parameter
ER82000 Key Table is FULL
ER82100 Key Table is FULL
ER82700 The key usage is null
ER82A00 Key usage mismatch
ER83800 The left key is same with the right key
ER83900 The left key is weak key
ER83A00 The right key is weak key
ER84400 The parent key is not TR31 Master Key
ER85700 Failure of signature verification
ER85900 Mutual authentication is not verified
ER85A00 RKT 15 minutes timeout
ER85F00 RSA decryption failure
ER86000 Invalid Encoded Message format
ER86100 Failure of random number comparison
The key name is same with
ER86200
existingasymmetric key name
ET11100 Invalid parameter length
ET11200 Invalid parameter
ET12000 Key Table is FULL
ET12100 Key Table is FULL
ET12200 The key usage is not Key Encryption Key
ET12400 WFS_PIN_USECONSTRUCT key usage
ET12500 There is no entered component key
ET12600 Component key entry is not complete
ET12700 The key usage is null
ET13800 The left key is same with the right key
ET13900 The left key is weak key
ET13A00 The right key is weak key
ET13B00 Component key counts are less than 2
key is imported without the componentkey
ET13C00
entry
ET14000 The key is not top level
ET14400 The parent key is not TR31 Master Key
The key name is same with
ET16200
existingasymmetric key name
EU18200 Firmware update public key does not
EU21100 Invalid parameter length
EU21200 Invalid parameter
EU28000 Firmware update start command does not
EU28300 Received firmware file does not have
EU31200 Invalid parameter
EU35700 Failure of signature verification
EU38000 Firmware update start command does not
EU38100 Check sum failure
EV2FB00 Undefined State
EW11300 ID and password entry timeout
EW1FD02 Incorrect IDs or passwords
EW1FD03 Incorrect default IDs or passwords
EW1FD04 The two IDs are same
EW1FD05 1ST ID is not verified
EW21200 Invalid parameter
EW21300 ID and password entry timeout
EW2FD06 Failure of entered password verification
EW2FD07 Failure of entered ID verification
EW2FD08 ID is null
EW2FD09 Password is null
EW2FD0A Same ID exists
EW2FD0C Incorrect ID
EW2FD0D Full ID counts (20)
EW2FD0E Entered ID is null
EW2FD10 It is not sensitive mode for removal
EW2FF0F ID is not found
EW3FA00 Undefined action
EW3FD01 The count of ID/password that are not
EW3FD0E Entered ID is null
EW3FD10 It is not sensitive mode for removal
EW3FD12 I2C write fails
EW4FA00 Undefined action
 The count of ID/password that are not default
EW4FD01
is less than two
EW4FD0E Entered ID is null
EW4FD10 It is not sensitive mode for removal detection
EW5FD0F Search ID count error
EW5FD10 It is not sensitive mode for removaldetection
EW5FF0F ID is not found
EX1FF01 Self Test Fail
EX1FF02 Initial State
EX1FF03 Initialization State
EX1FF04 Authorized Removal State
EX1FF05 Unauthorized Removal State
E??1000 Undefined Command
 Troble Shooting

1. Check CDU10 configuration

2. Set Configuration
3. Power Off/On and try again
1. Power Off/On
2. Change CDU10 board if error is continuous
1. USB command retry
2. AP Close/Open
3. Power Off/On
4. Change USB cable
5. Change CDU10 board if error is continuous
1. Encryption command retry
2. AP Close/Open
3. Power Off/On
1. Encryption command retry
2. AP Close/Open
3. Power Off/On
1. Encryption command retry
2. AP Close/Open
3. Power Off/On
1. Encryption command retry
2. AP Close/Open
3. Power Off/On
1. Try again to send the command
2. Power Off/On
3. Change CDU10 board if error is continuous
1. Try again to send the command
2. Power Off/On
3. Change CDU10 board if error is continuous
1. Check CDU Configuration
2. CDU Re-configuration
3. Power Off/On
1. Command retry
2. Check sensor pollution
(Remained Note/foreign substance)
3. Sensor cable connection check
4. Change sensor
5. Change CDU10 board if error is continuous
1. Calibration note information Clear
2. Power Off/On
3. Change CDU10 board if error is continuous
1. Command retry
2. AP Close/Open
3. Power Off/On
1. Check Dip S/W(1) ,Whether its status is on or off. (If You want to use CDU by TM/VDM ,
Dip S/W1’s status should be on. Otherwise, if you want to use CDU by ATM, Dip S/W1’s
status should be off)
2. Power off/On
1. Cassette home position check
2. Power Off/On
1. Present retry
2. AP Close/Open
3. Power Off/On
1. Calibration retry ( Select one cassette )
2. Power Off/On
3. Change CDU10 board if error is continuous
1. Present retry (note count check within 100)
2. AP Close/Open
3. Power Off/On
1. Command retry
2. Power Off/On
3. Change CDU10 board if error is continuous
1. Previous error handling retry
2. failed command retry
3. Power Off/On
4. Change CDU10 board if error is continuous
1. Present retry
2. AP Close/Open
3. Power Off/On
1. Note jam elimination
2. Check sensor pollution
(Remained Note/foreign substance)
3. Sensor cable connection check
4. Change sensor
5. Change CDU10 board if error is continuous
1. Note jam elimination
2. Check sensor pollution
(Remained Note/foreign substance)
3. Sensor cable connection check
4. Change sensor
5. Change CDU10 board if error is continuous
1. Note jam elimination
2. Check sensor pollution
(Remained Note/foreign substance)
3. Sensor cable connection check
4. Change sensor
5. Change CDU10 board if error is continuous
1. Note jam elimination
2. Check sensor pollution
(Remained Note/foreign substance)
3. Sensor cable connection check
4. Change sensor
5. Change CDU10 board if error is continuous
1. Check sensor pollution
(Remained Note/foreign substance)
2. Sensor cable connection check
3. Change sensor
4 Change CDU10 board if error is continuous
1. Check sensor pollution
(Remained Note/foreign substance)
2. Sensor cable connection check
3. Change sensor
4 Change CDU10 board if error is continuous
1. Check sensor pollution
(Remained Note/foreign substance)
2. Sensor cable connection check
3. Change sensor
4 Change CDU10 board if error is continuous
1. Check sensor pollution
(Remained Note/foreign substance)
2. Sensor cable connection check
3. Change sensor
4 Change CDU10 board if error is continuous
-
-
1. Reject gate operating check
2. Command retry
3. Auto dimming try
1. Reject gate operating check
2. Command retry
3. Auto dimming try
1. Command retry
2. If same error occurs while retrying, check motor movement
(1) Motor speed is faster than normal speed or normal
① Motor Encoder Sensor cable connection check
② Change sensor
③ Change CDU10 board if error is continuous
(2) Motor doesn’t move or move slowly
① Transportation path check that it has any note jam or disturb factor
② Motor cable connection status check
③ Change CDU10 board if error is continuous
④ Change motor
1. Command retry
2. Power Off/On
3. Change SF(Separate Feed Module)
1. Command retry
2. If same error occurs while retrying, check motor movement
(1) Motor speed is faster than normal speed or normal
① Motor Encoder Sensor cable connection check
② Change sensor
③ Change CDU10 board if error is continuous
(2) Motor doesn’t move or move slowly
① Transportation path check that it has any note jam or disturb factor
② Motor cable connection status check
③ Change CDU10 board if error is
continuous
④ Change motor
1. Power Off/On
2. Change CDU10 board if error is continuous

1. Reject Gate Sensor cable connection check

2. Change sensor
3. Change CDU10 board if error is continuous
1. Reject Gate Note jam check
2. Sensor cable connection check
3. Change sensor
4. Change CDU10 board if error is continuous
1. Reject Gate Note jam check
2. Sensor cable connection check
3. Change sensor
4. Change CDU10 board if error is continuous
1. Reject Gate Note jam check
2. Sensor cable connection check
3. Change sensor
4. Change CDU10 board if error is continuous
1. 2-notes Sensor cable connection check
2. Change sensor
3. Change CDU10 board if error is continuous
1. 2-notes Sensor cable connection check
2. Foreign substance in 2-notes lever check
3. Change sensor
4. Change CDU10 board if error is continuous
1. Rotor Jam check
2. Rotor motor operating check
3. Rotor cable connection check
4. Home Position Sensor check
5. Rotor Change motor
6. Change CDU10 board if error is continuous
1. Rotor Jam check
2. Rotor motor operating check
3. Rotor cable connection check
4. Front Delivery Position Sensor check
5. Rotor Change motor
6. Change CDU10 board if error is continuous
1. Rotor Jam check
2. Rotor motor operating check
3. Rotor cable connection check
4. Rear Delivery Position Sensor check
5. Rotor Change motor
6. Change CDU10 board if error is continuous
1. Rotor Jam check
2. Rotor motor operating check
3. Rotor cable connection check
4. Center Delivery Position Sensor check
5. Rotor Change motor
6. Change CDU10 board if error is continuous
1. Rotor Jam check
2. Rotor motor operating check
3. Rotor cable connection check
4. Retract/Reject Position Sensor check
5. Rotor Change motor
6. Change CDU10 board if error is continuous
1. Initialize command try
2. Rotor Jam check
3. Rotor motor command check
4. Rotor cable connection check
5. Rotor Position Sensor(total 4) check
6. Rotor Change motor
7. Change CDU10 board if error is continuous
-
-
-
1. Initialize command try
2. Rotor Jam check
3. Rotor motor command check
4. Rotor cable connection check
5. Rotor Position Sensor (total 4) check
6. Rotor Change motor
7. Change CDU10 board if error is continuous
1. Initialize try
2. Carriage jam check
3. Carriage home position Sensor or Sensor cable check
4. Carriage motor status,
cable connection status check
1. Initialize try
2. Carriage jam check
3. Carriage motor status,
cable connection status check
1. Initialize try
2. BF Stopper motor status check, cable connection status check
3. BF Stopper jam check
1. No note in carriage
(1) Present retry
(2) Note falling check
2. Notes in carriage
(1) Check cable connection of note detection sensor in carriage
1. Carriage feed motor operating check
- If it doesn’t work change motor
2. Note jam check
- Foreign substance or remained note elimination
- In case of no substance
(1) Check sensor cable connection
(2) Change sensor
1. Note jam check
- Remove foreign substance or jammed note
- In case of no substance
(1) Check sensor cable connection
(2) Change sensor
1. Initialize try
2. Carriage position Sensor check
(1) In case of present position, sensor cable check
(2) Change sensor
1. In case of carriage is present position
(1) Sensor cable check
(2) Change sensor
2. In case of carriage isn’t present position
(1) Carriage jam check jam cause
(2) Motor cable check
(3) Change motor
1. Cassette Set/remove
2. Calibration retry
3. Note check in cassette whether normal or not
4. cassette change
1. Command retry
2. Rotor, Carriage jam check Eliminate jam cause
3. motor movement check
If motor doesn’t move then cable check connection or change motor

1. Cassette Set/remove
2. Power Off/On
3. Check cassette and board connection
4. cassette change
5. Change CDU10 board if error is continuous
1. Initialize try
2. BF Home Sensor check
- cable connection check
- Change sensor
3. Check jam by foreign substance
- Eliminate the cause
1. Initialize try
2. Check jam by foreign substance
- Eliminate the cause
1. Initialize try
2. Home Position Sensor check
- cable connection check
- Change sensor
3. Check jam by foreign substance
- Eliminate the cause
1. Initialize try
2. BF Home Position Sensor check
- cable connection check
- Change sensor
3. Check jam by foreign substance
- Eliminate the cause
1. Pick up solenoid check
- Cable connection check
- Check
1. Reject Gate jam check
2. Sensor cable connection check
3. Change sensor
4. Change CDU10 board if error is continuous
1. cassette Set/remove check
2. cassette Set/remove Sensor cable check
3. Change sensor
4. Change CDU10 board if error is continuous
1. Check sensor cable connection
2. Change sensor
3. Change CDU10 board if error is continuous
1. Reject Gate jam check
2. Sensor cable connection check
3. Change sensor
4. Change CDU10 board if error is continuous
1. Check remained notes in cassette
2. Check separator motor
3. Check pick up solenoid operating
1. Cassette Set/remove
2. Check cassette and board connection
3. HSx02Sensor check
- cable connection check
- Change sensor
4. Power Off/On
5. Check push plate motor operating
- cable connection check
1. Check remained notes in cassette
2. Sensor cable connection check
3. Change sensor
4. Change CDU10 board if error is continuous
1. cassette Set/remove
2. Power Off/On
3. cassette change
4. Change CDU10 board if error is continuous
1. cassette Set/remove
2. Check sensor change when cassette set/remove
3. Power Off/On
4. cassette change
5. Change CDU10 board if error is continuous
1. cassette Set/remove
2. Check sensor change when cassette set/remove

3. Power Off/On
4. cassette change
5. Change CDU10 board if error is continuous
1. cassette Set/remove
2. Check sensor change when cassette set/remove
3. Power Off/On
4. cassette change
5. Change CDU10 board if error is continuous
1. cassette Set/remove
2. Check sensor change when cassette set/remove
3. Power Off/On
4. cassette change
5. Change CDU10 board if error is continuous
1. cassette Set/remove
2. Power Off/On
3. cassette change
4. Change CDU10 board if error is continuous
1. Do calibration
2. Power Off/On
3. Change CDU10 board if error is continuous
1. Eliminate jam on Transportation path
2. HSx01 Sensor check
- cable connection check
- Change sensor
1. solenoid cable connection check
2. solenoid change
3. Change CDU10 board if error is continuous
1. Retry and check shutter motor operating
2. Shutter foreign substance check
3. Check foreign substance or pollution of sensor
4. Sensor cable connection check
5. Change sensor
6. Change CDU10 board if error is continuous
1. Retry and check shutter motor operating
2. Shutter foreign substance check
3. Check foreign substance or pollution of sensor
4. Sensor cable connection check
5. Change sensor
6. Change CDU10 board if error is continuous
1. Check foreign substance or pollution of sensor
2. Sensor cable connection check
3. Change sensor
4. Change CDU10 board if error is continuous
1. Shutter operating retry
2. Shutter Open Change sensor
1. Present retry
2. Power Off/On
3. Change sensor
1. Present retry
2. Check pick up solenoid operating of lower cassette
3. Power Off/On
4. Transportation path Change sensor
1. Check denomination setting and notes in cassette is same
2. Calibration try
3. SF (Separator & Feeder) module change
4. Transportation path Change sensor
5. Change CDU10 board if error is continuous
1. Check denomination setting and notes in cassette is same
2. Calibration try
3. Change Transportation path sensor
4. Change CDU10 board if error is continuous
1. Check note setting status in cassette \
2. SF module change
3. Change CDU10 board if error is continuous
1. Check note setting status in cassette \
2. SF module change
3. Change CDU10 board if error is continuous
1. Check sensors on Transportation path
2. 2-notes Sensor normal or not check
3. Check cassette note configuration
1. Check sensor on Transportation path
2. Check cassette note
1. Check denomination setting and notes in cassette is same
2. Calibration try
3. SF module change
4. Check sensors on Transportation path
5. 2-notesSensor normal or not check
6. Change CDU10 board if error is continuous
1. Check denomination and notes status
2. Calibration try
3. 2-notes Sensor normal or not check
4. Power Off/On
5. 2-notes Sensor module change
1. Check solenoid of abnormal cassette operation
- cable connection check
- solenoid normal or not check
1. Check denomination and notes status
2. Calibration try
3. 2-notes Sensor normal or not check
4. Power Off/On
5. 2-notes Sensor module change
1. Check denomination setting and notes in cassette is same
2. Calibration try
3. SF module change
4. Transportation path Change sensor
5. 2-notes Sensor normal or not check
6. Change CDU10 board if error is continuous
1. cassette Set/remove
2. Power Off/On
3. cassette change
4. Change CDU10 board if error is continuous
1. Present retry
2. HS001 Sensor check
1. Present retry
2. HS001 Sensor check
1. Check denomination setting and notes in cassette is same
2. Check notes status in
3. Change SF module in case of excess rejection by long note or gap too close

1. Initialize try
2. Power Off/On
3. HSHS0011 sensor connection check
1. cassette Set/remove
2. Calibration try
3. Power Off/On
4. cassette change
5. Change CDU10 board if error is continuous
1. cassette Set/remove
2. Calibration try
3. Power Off/On
4. cassette change
5. Change CDU10 board if error is continuous
1. Initialize try
2. Power Off/On
3. HSHS0011 Sensor connection check
1. Initialize try
2. Power Off/On
3. HSHS0011 Sensor connection check
1. Calibration Retry
2. Normal note check
3. HS003A/B Change sensor
1. Calibration Retry
2. Normal note check
3. HS003A/B Change sensor
1. CDU home position check
2. Check home position sensor cable and pollution
3. Home position Change sensor
4. Change CDU10 board if error is continuous
1. Check sensor pollution
(Remained note/ foreign substances)
2. Sensor cable connection check
3. Change sensor
4. Change CDU10 board if error is continuous
1. Check sensor pollution
(Remained note/ foreign substances)
2. Sensor cable connection check
3. Change sensor
4. Change CDU10 board if error is continuous
1. Check sensor pollution
(Remained note/ foreign substances)
2. Sensor cable connection check
3. Change sensor
4. Change CDU10 board if error is continuous
1. Check sensor pollution
(Remained note/ foreign substances)
2. Sensor cable connection check
3. Change sensor
4. Change CDU10 board if error is continuous
1. Check sensor pollution
(Remained note/ foreign substances)
2. Sensor cable connection check
3. Change sensor
4. Change CDU10 board if error is continuous
1. Check sensor pollution
(Remained note/ foreign substances)
2. Sensor cable connection check
3. Change sensor
4. Change CDU10 board if error is continuous
1. Check sensor pollution
(Remained note/ foreign substances)
2. Sensor cable connection check
3. Change sensor
4. Change CDU10 board if error is continuous
1. Check sensor pollution
(Remained note/ foreign substances)
2. Sensor cable connection check
3. Change sensor
4. Change CDU10 board if error is continuous
1. Check sensor pollution
(Remained note/ foreign substances)
2. Sensor cable connection check
3. Change sensor
4. Change CDU10 board if error is continuous
1. Check sensor pollution
(Remained note/ foreign substances)
2. Sensor cable connection check
3. Change sensor
4. Change CDU10 board if error is continuous
1. Check sensor pollution
(Remained note/ foreign substances)
2. Sensor cable connection check
3. Change sensor
4. Change CDU10 board if error is continuous

Check if communication cable or com port is not connected

Check if communication cable or com port is not connected
Check if communication cable or com port is not connected
Restart ATM
Replace PIN Pad device
Check if firmware file is correct or not

Replace PIN Pad device

Replace PIN Pad device
Check if the baud rate is either 38400 or 115200
Check if the parameter length is normal
Check if the sum of function key value is 0x4b
Check if the function key value is between 0x0aand 0x0f
Check if the time value is ASC value
Retry PIN or Key entry from the beginning
Enter two sensitive passwords to be sensitive mode
Retry PIN transaction after one hour
Retry password entry from the beginning
Enter correct passwords
Retry PIN or Key entry from the beginning
Enter two sensitive passwords to be sensitive mode
Check if the key is loaded
Check if the key is loaded
Check if the parameter is normal
Check if the key is loaded
Check if the parameter is normal
Check if the key is loaded
Check if the key is loaded
Check if the key is loaded
Check if the key is loaded
Check if the key is loaded
Check if the key is loaded
Check if the key is loaded
Check if the key is loaded
Check if the key is loaded
Check the key usage
Check if the parent key is loaded status
Check the data for local PIN verification
Try again after entering PIN
Check if the parameter length is normal
Check the key usage
Check the firmware code
Set the different key name with existing symmetrickey name
Check the RSA Key format
Enter two sensitive passwords to be sensitive mode
Check if the parameter is normal
Delete an existing key and try it again or set theexisting key name
Delete an existing key and try it again or set the existing key name
Set the key which of usage is Key Encryption Key
Check if the key is loaded
Set the correct key usage
Check if the key is loaded status
Set the same parent key
Check the key usage
The child key length should be equal or less than the parent key length
Single length key level should be 2
Set the parent key which of usage is Key Encryption Key
Double length key level should be 2 or 3
Set the key which of usage is KEK for PIN Key
Set the key which of usage is KEK for Data Key
Set the key which of usage is KEK for MAC Key
Set the key which of usage is KEK for Unique PIN Key
Set the key which of usage is KEK for Local PIN Key
Set the transaction key which of usage is not KEK
Set the transaction key which has single usage
Set the different key value
Set the left key which is not weak key
Set the right key which is not weak key
Check if the parent key is loaded status
Delete an existing key and try it again or set the existing child key name
The key cannot be overwritten because of noduplicate usage
Set the different key value with the existing key
ANSI TR31 Import Key Command should be used.
Set the different key name with existing asymmetrickey name
Delete an existing key and try it again or set the existing key name
Check if the key is loaded
Check if the key is loaded status
Check the key name is normal string and less than 32 digits
Check if the parent key is loaded status
The child key length should be equal or less thanthe parent key length
Set the parent key which of usage is Key Encryption Key
Double length key level should be 2 or 3
Set the key which of usage is KEK for PIN Key
Set the key which of usage is KEK for Data Key
Set the key which of usage is KEK for MAC Key
Set the key which of usage is KEK for Unique PINKey
Set the key which of usage is KEK for Local PINKey
Set the transaction key which of usage is not KEK
Set the transaction key which has single usage
Set the different key value
Set the left key which is not weak key
Set the right key which is not weak key
Check if the parent key is loaded status
Delete an existing key and try it again or set the existing child key name
Set the different key value with the existing key
Check Key Block length
Check Key Block Header
Set the parent key which of usage is TR31 Master Key
Check if the Key Block is correct

Set the different key name with existing asymmetric

key name
Check if the parameter length is normal
Check if the parameter is normal
Check if the key is loaded
Check the key usage
Check if the parent key is loaded status
Set AES length 16, 24 or 32
Check if the parameter length is normal
Check if the parameter is normal
Check if the key is loaded
Check the key usage
Check if the parent key is loaded status
Set AES length 16, 24 or 32
Check if the parameter length is normal
Check the key usage
Check the firmware code
Set the different key name with existing symmetric key name
Check the RSA Key format
Check if the parameter length is normal
Check the key usage
Check the firmware codeSet the different key name with existing symmetric key name
Check the RSA Key format
Check if the parameter length is normal
Check the key usage
Check the firmware code
Set the different key name with existing symmetric key name
Check the RSA Key format
Check if the parameter length is normal
Check the firmware code
Check if the parameter length is normal
Check the firmware code
Check if the parameter length is normal
Check the firmware code
Check if the key is loaded
32 digits
Check RSA Key format
Check if the key is loaded
Check RSA Key format
RSA Key length should be 2048 bits
Check if the key is loaded
32 digits
Check RSA Key format
Check if the key is loaded
32 digits
Check RSA Key format and signature value
Check if the parameter length is normal
Retry password entry from the beginning
Enter correct passwords
Enter two sensitive passwords to be sensitive mode
Retry password entry
Enter correct passwords
Enter two sensitive passwords to be sensitive mode
Set installation state
Check the firmware code
Check if the parameter length is normal
Check if the parameter is normal
Check if the key is loaded
Check the key usage

Check if the parent key is loaded status

Check if the parameter length is normal
Check if the parameter is normal
Check if the key is loaded
Check the key usage

Check if the parent key is loaded status

Check the MAC value
Check if the key is loaded
Check the key usage
Check if the parent key is loaded status
Enter PIN and try it again
Check DUKPT PIN encryption count
Enter PIN and try it again
Inject serial number
Inject serial number signature
Inject EPP public key
Inject EPP public key signature
Check if the parameter length is normal
Check the key usage
Check the firmware code
Inject CA public key
Check RSA Key format and signature value
Set the different key name with existing symmetric
Check the RSA Key format
Try to load Host public key command
Execute RKT process from the beginning
Set the random number size less than 256
Try to load Host public key command and start key
Execute RKT process from the beginning
Set the random number size 16
Try to load Host public key command
Check RSA Key format
Try to load Host public key command and start key
Execute RKT process from the beginning
Set the random number size less than 256
Inject EPP private key
Check RSA Key format
Check the encrypted message
Check the random number
Check if the parameter is normal
Delete an existing key and try it again or set the existing key name
Delete an existing key and try it again or set the existing key name
Set the correct key usage
Check the key usage
Set the different key value
Set the left key which is not weak key
Set the right key which is not weak key

Set the parent key which of usage is TR31 Master keyCheck RSA Key format and signature
value

Try to load Host public key command and start keyExecute RKT process from the beginning
Check RSA Key format
Check the encrypted message
Check the random number
Set the different key name with existing asymmetrickey name
Check if the parameter length is normal
Check if the parameter is normal
Delete an existing key and try it again or set theexisting key name
Delete an existing key and try it again or set the existing key name
Set the key which of usage is Key Encryption Key
Remove WFS_PIN_USECONSTRUCT key usage
Enter component key and try it again
Enter component key all
Set the correct key usage
Set the different key value
Set the left key which is not weak key
Set the right key which is not weak key
Enter more than two component keys
Enter more than two component keys
Set the top level key
Set the parent key which of usage is TR31 Master Key
Set the different key name with existing asymmetrickey name
Inject firmware update public key
Check if the parameter length is normal
Check if the parameter is normal
Execute firmware update start command
Check firmware file
Check if the parameter is normal
Check RSA Key format and signature value
Execute firmware update start command
Check firmware file
Check firmware source code
Retry ID and password entry from the beginning
Enter correct IDs and passwords
Enter correct default IDs and passwords
Set the different two IDs
Verify 1ST ID first
Check if the parameter is normal
Retry ID and password entry from the beginning
Enter correct password
Enter correct ID
Enter a ID that is not null
Enter a password that is not null
Enter a different ID with existing ID
Enter correct ID
Delete an existing ID and try it again
Enter ID that is not null
Enter two IDs and passwords to be sensitive mode
Set existing ID
Check firmware source code
Enter more than two IDs and passwords that are
Enter ID that is not null
Enter two IDs and passwords to be sensitive mode
Check EPP hardware
Check firmware source code
Enter more than two IDs and passwords that arenot default
Enter ID that is not null
Enter two IDs and passwords to be sensitive modefor removal detection
Check firmware source code
Enter two IDs and passwords to be sensitive modefor removal detection
Set existing ID
Exchange EPP
Set Initialization State and Set installation state
Set installation state
Set installation state
Set Initial State, Set Initialization State and Set installation state
Check command message