MAIN EXTENSION NUMBER SPEED CALL DIRECT PICKUP ** FIXED FEATURE KEY **

Allows you to represent a telephone number as a 2 digit To pick up a specific extension that is ringing in a Volume Control Bar (Located below dial pad)
Your main extension number (also known as Primary code for abbreviated dialing. Each number can be up to 20 group:  Used to control the volume of handset, headset,
Directory Number) is assigned to the Line Key on your digits.  Lift handset speaker, ringer and handsfree. Increase volume by
telephone and shows in the display. When you lift the List of up to 20 numbers = Codes 00-19  Press 195 pressing the right side of the bar, decrease by pressing
handset, your main extension number is automatically To program or change:  Enter extension you wish to answer the left side. Adjust ringing volume while the phone is
selected, you will hear dial tone and are ready to make a  With handset in place, press SpcCtlr (soft key) ringing.
call.  Enter 2 digit speed call code GROUP PICKUP
 Enter telephone number to be stored Line Key
PLACING A CALL To pick up a ringing telephone in another group:  Your Extension number is assigned to this key. This
 Press SpcCtlr (soft key) again To obtain Call Pickup Group Numbers, contact your agency
Internal: To use: key is used to receive incoming and outgoing calls.
representative.
 Lift handset, hear dial tone  Select an idle extension Goodbye
• Lift handset
 Enter 4 digit extension number  Press SpcCtlr (soft key)  Disconnect a call on any active extension by pressing
• Dial 194
External:  Enter 2 digit speed call code Goodbye button or by hanging up the handset.
• Dial pickup group number
 Lift handset, hear dial tone To cancel a code: NOTE: Goodbye is useful when dropping off a
 Enter 9 (no change in dial tone) and number  With handset in place, press SpcCtlr (soft key) conference call.
LAST NUMBER REDIAL
On-Hook Dialing  Enter 2 digit speed call code
 To place a call without lifting the handset: The telephone always stores in memory the last number Hold
 Press * key
 Press the Line Key manually dialed.  Place an active call on hold by pressing the Hold key.
 Press SpcCtlr (soft key)
 Hear dial tone To activate: (A single buzz tone through the speaker occurs after a
NOTE: A 9 must be programmed with number for outside
 Dial the number  Lift handset, press Line Key once call has remained on hold for one minute and re-
calls.
 Pick up the handset when the number starts ringing OR: occurs at one minute intervals.)
CALL PARK  For on-hook dialing (with handset in place), press Line
If busy, Message Waiting Indicator
This feature is used to move a call in the system and Key twice
 Press Goodbye  A red light indicator will light to notify you when a
retrieve it from another phone.
To activate using your extension number: voice mail message has been received. To retrieve
HOLD NOTE: The number will remain in the memory until messages, press Message key.
 Press Transfer or Conf (soft key) you change it by dialing another telephone number.
To place a call on hold:  Enter 171 and enter your extension number Message
 Ask the party to hold  Press Transfer or Conf (soft key) again  Direct dial to voice mail
 Press Hold key  Hang up
 Hang up To retrieve call parked on your extension number: CALL FORWARD ALL CALLS (Internal Only) Transfer
To retrieve held call:  Lift handset To temporarily redirect your incoming calls to another  To transfer calls
 Lift handset  Enter 172 and your extension number extension. Outgoing calls can still be made when call
Mute
 Press the key beside the fast flashing indicator lamp NOTE: The call will hold in the system for 90 forward is active. Your phone will not ring while call
forward is active unless the extension that is receiving  Press the Mute key to speak without calling party
seconds before it returns to the original parked hearing your local conversation. Press Mute key
CONFERENCE your calls, calls you.
destination. again to return to call. Press Goodbye to disconnect.
To activate:
Allows you to place a caller on temporary hold and add an  With handset on hook, press Forward (soft key)
additional party into the conversation without tying up TRANSFER Handsfree Key
 Enter the extension number that is to receive your
another line. You can conference up to 6 parties including To transfer a call to another extension:  This is the round key located to the left of the handset.
calls
yourself. It is recommended only 2 outside calls be in the  Ask party to hold Press this key to have a conversation with the calling
 Press Forward again (soft key)
conference call.  Press Transfer, hear special dial tone To cancel:
party without lifting the handset.
To activate:  Call is placed on Temporary HOLD  With handset on hook, press Forward (soft key) Options
 During an active call press Conf (Soft key)  Enter extension number  Your calls are no longer forwarded Controls the display on your telephone. Use the
 Hear special dial tone  When party answers, announce call To change: Navigation keys to scroll through options.
 Caller is placed on Temporary HOLD  Press Transfer again With handset on hook, press Forward (soft key)  Language selection
 Enter extension or outside number NOTE: If you hear a busy or ring-no-answer, press Enter the new extension number that is to receive your  Change feature key label
 Press Conf (soft key) again to bring all parties your extension to return to original call. calls  Contrast adjustment
together Press Forward Again(soft key)  Volume adjustment
To drop off call:  Ringer type
 Press Goodbye or hang up CALL PICKUP
 Group listening control
NOTE: If you hear a busy or ring-no-answer, press To pickup another ringing telephone in your group:
 Call timer control
your extension to return to original call.  Lift handset
 Date/time control
 Press 13
 Key click
 Diagnostics mode
NOTE: If ringing extension is not within your
assigned group, or is already answered, fast busy Navigation Keys
will be heard.  Used to scroll through options.

Rev. 11/10/06
 NEW YORK STATE
OFFICE FOR TECHNOLOGY
USER GUIDE
FOR

M3902
SINGLE LINE TELEPHONE

To Report a Telephone Problem