Abhishek Chainani has over 6 years of experience in consulting and program management, with a focus on financial services, healthcare, and the social sector. He has successfully managed projects that resulted in significant cost savings and improved program efficiency, particularly in health education initiatives. His educational background includes an MBA from IIM Bangalore and he has been involved in various leadership and creative activities.
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Abhishek Chainani_CV (2)
Abhishek Chainani has over 6 years of experience in consulting and program management, with a focus on financial services, healthcare, and the social sector. He has successfully managed projects that resulted in significant cost savings and improved program efficiency, particularly in health education initiatives. His educational background includes an MBA from IIM Bangalore and he has been involved in various leadership and creative activities.
Career Summary § 6+ years of experience in consulting and program management across financial services, healthcare, and social sector § Expertise in CXO level stakeholder management, cross-functional team management, and problem-solving skills § Managed independent workstreams for three consulting projects, delivering a total savings of more than $40mn Professional Experience 06 Years 10 Months Program Manager – Noora Health 2016-19 Strategy and Operations § Launched and managed the award-winning health education program, Care Companion Program (CCP) in 25 hospitals across 2 states reaching over 5000 patients/month in Maternal & Child Health, Oncology and Cardiology specialties. § Managed relationship with key stakeholders in the health departments (CXOs, IAS Officers, State Health Officers) of state governments and hospitals (Facility Heads, Doctors, Nurses) for negotiating MOUs, budgeting program expenses and securing approvals § Co-led an internal project to identify the root cause of decreasing motivation amongst paramedical staff; prototyped three solutions and implemented one solution § Improved the efficiency of program review with partner hospitals by 75% by automating the monitoring process using interactive analytics dashboards § Forecasted patient reach for CCP using historical inpatient data of partner hospitals for setting internal strategic targets § Restructured the CCP post evaluating it through human-centered design instruments such as mapping patient journey, shadowing hospital staff and interviewing stakeholders, resulting in improved patient and nursing staff satisfaction and 50% increase in CCP reach in the hospital § Designed customer feedback surveys and set up data collection process to capture NPS, class rating, educator rating and knowledge retention metrics amongst other indicators feeding into program design for continuous improvement § Designed an audit tool to systematically monitor the CCP across 100+ hospitals, improving the response time of the operations management team in fixing on-ground challenges Business Analyst – Essex Lake Group 2012-16 Strategy and Market Research § Identified expense reduction opportunities worth ~$25 Mn within relocation, courier, training, and printing spend buckets for a UK-based financial conglomerate § Developed a unit-costing methodology and recommended expense reduction opportunities worth ~$20 Mn over a baseline of $270mn for claims processing expenses for a US based insurance company § Identified Revenue enhancement opportunities worth $2Mn for a Canada based wealth management firm through price benchmarking of its products with competitors § Liaised with software developers to build two Qlikview based expense visibility tools, automating the reporting of key metrics in clients’ business units § Led market research and company analysis assignments including developing industry primers, conducting competitor benchmarking and undertaking financial analysis of potential and current clients. Research Associate – S&P Capital IQ 2011-12 § Tracked investments made by 50+ Investment Funds to create knowledge repository for investment decisions Education Course Institute Year MBA - One Year IIM Bangalore 2019-20 BA (Hons) Economics Hansraj College, Delhi University 2008-11 CFA Level 2 CFA Institute USA 2011-12 Academic Projects § Travel Tripper: Increase the conversion rate on booking engine platform deployed at several hotels across the world § Digital Marketing Course: Promoted HISCA conference on Facebook, Google and Gmail with an allocated budget of 5K. § Pricing Analysis of OTT platforms in India; recommended pricing strategy for Netflix to increase its revenues Activities and Achievements § Selected as an expert advisor by Yale Global Social Entrepreneurship India program to work with a social enterprise in waste management § General Secretary – Economics Society, Hansraj College, Delhi University: Managed a team of 30+ volunteers for the annual Economics department festival, won sponsorship worth INR 50K, conceptualized two new events § Spoken word Artist - Regular performer of self-written poems at various open mic events; Featured in two events with an audience of over 50