VCM LITE

USER MANUAL
 VCM Lite User Manual

Acronyms, abbreviations and description:

• App - software application designed to run on a mobile device

• DLC – Data Link Connector
• LED -Light Emitting Diode
• PID – Parameter Identification value

The VCM Lite is a vehicle diagnostic communication device designed to be used with a mobile device using either a
Bluetooth or USB cable connection. The VCM Lite features 2 operational state LEDs a USB-C connector, a micro-SD card
connector/interface and a push button accessed from the rubber compartment cover opposite to the DLC connector.

Getting Started

1) Create a Ford Service Information account. Create a free account here, service info (non-dealer) or service info
(dealer) select register today.
2) Obtain a Ford DiagNow subscription by selecting, mobile diagnostics then use the path: Diagnostic tool support >
software > FordDiag Now

3) Using the search term Ford DiagNow locate and download the App from the App store.

Note: The minimum recommended mobile device operating systems are: iOS 8 and Android 9.

VCM Lite Product Diagram

Front View

ABABS enclosure

ffFront Decal

Multifunction
status LED

-E Egronomic
features
 Rear View

Compartment
ReRear decal Cover. SD card slot
and USB – C
connector in recess
MuMultifunction
Status LED
PfPush Button
L Lanyard Loop
Note: SD card or USB-C cable
is not required for currently
available features.available

Operating Instructions

1. Connect the VCM Lite to the vehicle

DLC connector

2. Ensure that Bluetooth and location is

enabled for the mobile device being used
and at the App level for the Ford
DiagNow App in device settings.

3. After connecting the VCM Lite to the

data link connector select the Bluetooth
icon to view available devices to
complete pairing. (This icon will transition
from blue to green after a Bluetooth
connection is made)

4. Select (touch) the VCM Lite MAC

address (last 4 digits) which corresponds Decal on back of enclosure
Select, (touch)
with the device currently being used. VCI-1100 SN: 210730000027
This information can be found on the the device
MAC: 80:4B:50:CD 1D:B4 detected
back decal.
5. It is recommended to select units
before launching Toolbox or return to this
menu to change units.

6. Select Go to proceed after identifying

the vehicle.

Additional function: Select the PTS icon

to access the PTS professional technician
system website information for the vehicle
identified.
Additional function: Scan VIN allows the
mobile device camera to scan a VIN bar
code to obtain the VIN number.

Toolbox Function Descriptions

Self-Test Self-Test initiates a test sequence, may include an on-demand self-test, to
retrieve continuous (memory) and on-demand (current) DTCs diagnostic
trouble codes.
Data Logger Data Logger allows the user to select PIDs parameter identification values
(live vehicle data) for the modules selected from the overall vehicle module
view.
Live Network Monitor Allows modules to be "pinged" to determine if they are able to respond to
messages sent from the VCM Lite. Note: various networks can be
temporarily disabled by unselecting the network selection box.

Troubleshooting: Ford DiagNow App

Concern VCM Lite being used is not shown in the Correction >Ensure that location is enabled for the
Bluetooth pairing screen under "select mobile device being used and at the
from the detected devices below." App level for the Ford DiagNow App in
device settings. Note: a message will
be displayed on the Bluetooth pairing
screen to indicate if location has been
set to off in device settings. Select the
link provided to be directed to location
settings.
> Additional check: ensure that the
VCM Lite LED is flashing (green) and
the mobile device is within 25 feet
(open air) of the VCM Lite.

Concern Some PIDs parameter identification Correction Go into settings and scroll all the way to
values are not shown in Data Logger. the bottom, select clear local vehicle
data and then re-identify the vehicle
using the Read VIN or Scan VIN
selection on the home screen.

Concern Not able to login to the Ford DiagNow Correction Ensure that the correct user ID and
App. password has been entered. If
concerns are still encountered your
login credentials may need to be reset.
Troubleshooting: VCM Lite – Vehicle Interface

Concern VCM Lite LED is not illuminated Correction > Verify that vehicle power is present
on terminals 4,5 and 16 at the DLC
connector. To further confirm DLC
connector integrity verify that another
scan tool is able to be powered from
the vehicle DLC connector. Note:.The
LED will flash green initially then
alternating green and blue to indicate
that Bluetooth pairing has occurred
successfully.

Concern All XXXXXs are displayed when Correction Ensure that the LED is flashing on the
attempting to read the VIN on the home VCM Lite (green) and the vehicle
screen. ignition is on. After verifying that the
vehicle ignition is on closely inspect
DLC terminals 6 and 14 and 3 and 11
for signs of lose pin fit and correct any
concerns observed.

Concern VCM Lite LED flashes alternating green Correction >Remove the SD card and attempt to
and red for 1 minute when the VCM Lite identify the vehicle and start a Ford
is connected to the DLC connector. DiagNow vehicle session. If the LED
Additional information: This LED no longer flashes alternating green
sequence indicates that a fault is and red this confirms that the SD card
present, yet VCM Lite operation will not has a fault and should be replaced. (if
be inhibited after the sequence has used)
stopped.
Concern VCM Lite LED flashes alternating green Correction >This is an indication that the VCM
and red for approximately 2 minutes. Lite is in the process of formatting the
SD card. The SD card will be ready
for use after formatting has been
completed.

Note: A firmware update of the VCM Lite software can be prompted be depressing and holding the push button at the
back of the VCM Lite (molded into hinge portion of the compartment cover, cover does not need to be removed) before
the VCM Lite is connected to the DLC connector followed by releasing the button 5 seconds after the VCM Lite powers
up. The LEDs will then flash at an increased rate which indicates that the firmware will then be updated when a
Bluetooth connection is made with the mobile device.

Warranty Terms and Conditions

During the Two-Year Warranty period, MAHLE Aftermarket Inc., Service Solutions (MSS) is solely responsible for costs
associated with parts and labor for repairs needed due to defects in material and/or workmanship. MSS is not responsible
for the costs associated with repairs needed due to improper use or a lack of required maintenance. MSS’s goal is to
provide a timely turn-around of the covered product requiring warranty repair.

The customer is responsible to ASSIST AND PARTICIPATE with Ford Technical Support in the over-the-phone, web contact
and or remote diagnosis process of:

• Determining that a legitimate failure has occurred and that the complaint is not the result of inadequate training and
or improper use that can be easily remedied by Ford Technical Support instructions.
• Determining the nature of the failure and that it is reasonable for Ford Technical Support to judge that the failure is
warrantable.
 • Determining the parts necessary to make the repairs so that those parts can be shipped when required via the
appropriate expedited method at the expense of MSS if the failure is warrantable.
• The VCM Lite (VCI-1100) contains no user serviceable parts, opening of VCI-1100 is prohibited. In case of
opening the warranty is void.

During the Two-Year Warranty period for failures that are deemed by MSS to be warrantable, MSS is responsible for
providing replacements withthin a reasonable period-of-time after a warrantable failure is acknowledged.

It is the Customer’s responsibility to maintain the MSS Equipment according to instructions (Manual and or User Manual) for
the covered product and operate the equipment in a commercially reasonable manner. Ford provides Technical Support
over the phone or through web-based contacts to assist the customer in operation and maintenance for the life of the
covered product.

Please review the legal Warranty Disclaimer for more details of coverage and limitations.

Vehicle communication interface tools must be returned to MSS for repair or replacement with a new or refurbished unit, at
MSS’s sole discretion, in the event of a warrantable defect.

MSS’s Warranty

This is to certify that Mahle Aftermarket Inc., MSS Division warrants to the first retail purchaser only, the described new
product manufactured by it to be free from defects in materials and workmanship, when properly maintained, under normal
use and service for a period of TWO YEARs from ship date. This warranty includes the reasonable cost of parts and
materials as well as non-overtime labor. MSS shall be the sole judge of whether failure is warrantable.

Purchaser’s Remedy:

Purchaser’s sole and exclusive remedy under this warranty shall be limited to the repair or replacement, at MSS’s sole
discretion, of any defective part of the product. Purchaser shall contact Ford Technical Support who will assist Purchaser in
diagnosing the problem and if deemed necessary, will immediately ship replacement parts for installation by Purchaser if so
requested. If purchaser requests Factory service, repairs under this warranty shall only be made at a location designed by
MSS.

Duration: The warranty will expire two years from date of shipment to the first retail purchaser.

Purchaser’s Duties:

• Transportation Expense. Transportation expenses to and from the MSS’s facility are to borne by the Purchaser.
• Notice of breach: Purchaser shall give written notice to MSS of any alleged refusal or failure of MSS to repair or
replace as promised by this warranty no later than fifteen days after the Purchaser leans of such alleged failure or
refusal.

Disclaimer:

The express warranty herein is in lieu of any and all other warranties, expressed or implied. No implied warranty of
merchantability is made and there are no warranties which extend beyond the description on the face hereof.

Exclusions: The warranty and obligations stated here shall not apply to:

• Any product repaired or altered without approval of MSS so as to affect adversely its stability or reliability any and
warranties and representations, except warranty extensions, if any, in writing as applicable.
• Any product subjected to misuse, abuse or accident as well as products used in a manner contrary to written
instructions or normal operating procedure.
• Any visible damage to product during original shipment or subsequent shipments to MSS’s facility for service.
• Used items furnished by the purchaser for installation on the product.
• Items which are not defective but must be replaced during the warranty period as-a-result of fair wear and tear or
schedule maintenance.
• Exclusion of lost profits and other consequential damages

MSS will have no liability for any lost profit, cargo loss, usage loss or other consequential damages alleged to have been
caused by any defect in the product and or any failure of MSS to meet any obligation under this agreement including the
obligation to repair and replace set forth in paragraph 2.
Limitations of actions:

No action for breach of this warranty shall commence more than one year after the accrual of the cause of action.

Merger:

This written warranty is the complete, final and exclusive agreement of the parties with respect to the quality or
performance of the goods and any and all warranties and representations, except warranty extensions, if any, in writing as
applicable.

No oral modifications or waivers:

No modification of this warranty or waiver of its terms shall be binding on either party unless approved in writing by an
authorized official of the parties.

Governing law:

This warranty and the rights and duties of the parties under this warranty shall be governed by the law of Michigan, the
state of the MSS’s principal place of business.

Mahle Aftermarket, Inc., Service Solutions

Farmington Hills, MI 48336.