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QA-03 - Resource Management

This document outlines the Resource Management Procedure for Orascom Construction Limited, adhering to ISO 9001:2015, ISO 14001:2015, and OHSAS 18001:2007 standards. It details the responsibilities of various roles, including the Business Unit Director and Corporate Quality Director, in ensuring proper resource allocation, training, and compliance with quality and safety standards. Additionally, it includes processes for mobilization, human resources management, infrastructure requirements, and risk assessment.
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0% found this document useful (0 votes)
3 views

QA-03 - Resource Management

This document outlines the Resource Management Procedure for Orascom Construction Limited, adhering to ISO 9001:2015, ISO 14001:2015, and OHSAS 18001:2007 standards. It details the responsibilities of various roles, including the Business Unit Director and Corporate Quality Director, in ensuring proper resource allocation, training, and compliance with quality and safety standards. Additionally, it includes processes for mobilization, human resources management, infrastructure requirements, and risk assessment.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 9

ORASCOM CONSTRUCTION LIMITED

Ref QA-03 Rev 01


PROCEDURE: RESOURCE MANAGEMENT
Date 22-01-2018 Page 2 of 9

Change History
Rev. Clause Change(s) Made

01 Original issue as per ISO 9001:2015


ORASCOM CONSTRUCTION LIMITED

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PROCEDURE: RESOURCE MANAGEMENT
Date 22-01-2018 Page 3 of 9

CONTENTS

1.0 SCOPE .................................................................................................................................................... 4

2.0 PURPOSE ............................................................................................................................................. 4

3.0 REFERENCES ..................................................................................................................................... 4

4.0 DEFINITIONS, ABBREVIATIONS AND ACRONYMS ............................................. 4

5.0 RESPONSIBILITIES..................................................................................................................... 4

6.0 PROCEDURE ...................................................................................................................................... 5

7.0 RISK ASSESSMENT ...................................................................................................................... 9

8.0 ATTACHMENTS ................................................................................................................................ 9


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PROCEDURE: RESOURCE MANAGEMENT
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1.0 Scope
This document addresses the requirement of Resource Management in accordance with
ISO 9001:2015, ISO 14001:2015 and OHSAS 18001:2007 and to ensure that OCL plans
for resource development are based on its vision of the future.

2.0 Purpose
The purpose of this Procedure is to identify the responsibilities and to define the system
used in Resource Management.

3.0 References

3.1 ISO 9001:2015 : Quality Management Systems- Requirements.


3.2 ISO 14001:2015 : Environmental Management System.
3.3 BS OHSAS 18001:2007 : Occupation Health and Safety Management Systems -
Requirements.
3.4 ISO 10013:2001 : Guidelines for Quality Management System Documentations.
3.5 PQP : Project Quality Plan.

4.0 Definitions, Abbreviations and Acronyms

4.1 OCL : Orascom Construction Limited


4.2 QHSE : Quality, Health, Safety and Environmental.
4.3 QCP : Quality Control Procedure.
4.4 QMP : Quality Management Procedure.
4.5 PP : Project Procedure.
4.6 PPE : Personnel Protective Equipment.
4.7 ITP : Inspection and Test Plan.
4.8 MS : Method Statement.
4.9 DCG : Document Control Group.

5.0 Responsibilities

5.1 Business Unit Director


The Business Unit Director’s responsibilities with regard to this procedure are:
• To ensure that resource allocation for OCL Projects Personnel in his unit is being properly
established.
• Mobilization of the required personnel is done on time.
• Personnel assigned to the job that affects quality are properly qualified and competent.
• Ensure that there is a training programme for training people responsible for special
processes.
• Facilitate the involvement of personnel in decision making and encouragement by
recognition and reward for performance.
• Existence of proper work environment needed to achieve the QHSE goals.
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5.2 Corporate Quality Director


The responsibilities of the Corporate Quality Director with regard to this procedure are:

• Ensure that the Quality Management System is being applied and followed properly.
• Selecting the proper Quality Staff for the Projects based on their qualification and
experience
• Make sure that there is a training system in place and being followed.
• Ensure the presence of training records, especially for personnel directly affecting the
quality of work.
• Ensure that the quality resources at the different projects are adequate.
• Follow continual improvement of the system.

5.3 Corporate Health, Safety & Environmental Director


The responsibilities of the Corporate HSE Director with regard to this procedure are:

• Ensure that the HSE Management System is being applied and followed properly.
• Selecting the proper HSE Staff for the Projects based on their qualification and experience
• Make sure that there is a training system in place and being followed.
• Ensure the presence of training records, especially for personnel directly affecting the HSE
performance of work.
• Ensure that the HSE resources at the different projects are adequate.
• Follow continual improvement of the system.

5.4 Discipline Managers:


The Discipline Managers are required to:

• Ensure the competence of their staff.


• Follow-up training needs of their subordinates as required.
• Ensure the proper working environment.
• Ensure the proper mobilization of resources when required.

6.0 Procedure

6.1 Provision of Resources:


Upon a contract award and immediately on receipt of the Letter of Intent, mobilization starts.
The initial stage of mobilization starts at OCL Head Office until hand-over to Project
Management.

6.1.1 At initial stage, the following activities are involved

• Contract review
• Clarify contractual matters with the client
• Plan construction; identify plant, labour and material needs. Break down work into
tasks/work packages
• Identify long – lead materials and source name
• Prepare working agreements with JV partners and subcontractors as applicable.
• Develop budget/cost coding system
• Prepare insurance data
• Plan and set up the site camp, offices and site facilities
ORASCOM CONSTRUCTION LIMITED

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• Schedule and respond to client/JV early submittal requirements


• Review and update method statements of construction techniques
• Define project monitoring system and reporting procedure
• Appoint the project team
• Mobilize staff/labour

6.1.2 A Mobilization Check List will be generated which comprises headings that are addressed as a
sample of the Mobilization Check List

Note: Refer to Attachment 1.

6.1.3 The appendices with the Mobilization Check List relates to detailed instructions to be
implemented during mobilization. Each project will have a specific detailed Appendix.

6.1.4 Upon awarding a contract to OCL, OCL higher Management appoints the Project Management
Team, in addition to appointing a Project Coordinator, who amongst his other duties is
responsible for coordinating receipt and issue of all project correspondence and documents
during the mobilization phase and he works under the direction of the Project Manager as
soon as the latter is appointed.

6.1.5 A meeting is usually held at the Head Office soon after receiving the Letter of Intent for
handing over the project estimate documents. This meeting is called “Estimate Hand-over
Meeting” and attended by:

• Business Unit Director.


• Project Manager.
• Representative from Estimating Department.
• Head of Quality in the Project.
• Head of HSE in the project.
• Project Coordinator.
• Planning Engineer.
• Others as needed.
Note: The attendees can be changed depending on top management recommendation. During the
meeting, the following items as a minimum shall be covered:

o Hand-over of Master Set of estimate documents


o Mobilization schedule
o Establish mobilization priorities and responsibilities
o Points to clear with client or JV Partner following contract reviews
o Preparation of submittals
o Other Contractual matters
The Estimating Manager/Representative is responsible for ensuring that the Project Manager/
Project Coordinator is given all information about the proposal, evaluation and negotiation
stages, both technical and commercial that will be needed for Contract Review and for
planning and running the project.

6.1.6 Subsequent mobilization meetings will be held periodically under the Chairmanship of the
Business Unit Director/ Manager or Project Manager for allocating the necessary resources for
the project.

6.1.7 The Project Manager shall ensure that all contract documents are being transferred to site.

6.1.8 The different process procedures should be handed over to the project team during the
handover meeting (Kick-off)
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6.2 Human Resources:


6.2.1 Upon establishing the project requirement for manpower a “Manning Schedule” shall be
extracted from the planning schedule, detailing the required trades, number of people, duration
in man months etc.
Note: Refer to Attachment 2.
This Manning Schedule is compiled in accordance with the Project Organization Chart and the
Mobilization Schedule.

The Human Resources will start allocating the personnel in line with project requirement for
recruitment purposes.

In the process of recruitment, qualification and training, the need to promote the involvement
of individuals is being addressed and attention is given to empowerment of people when
defining authority.

Resourcing of people in OCL is done through mobilizing the personnel from one project to
another, as priority is given to previous employees, who are well trained and acquainted with
OCL system. Those people are encouraged to accept the importance of achieving the
objectives for which they are responsible.

Resourcing of QHSE personnel should be done in coordination with the Corporate


Quality/ HSE Departments
6.2.2 Competence, Awareness and Training:
6.2.2.1 The competence level required of the personnel, especially those in key positions, or
directly related to the quality of works, is identified through the Job descriptions in addition
to the criteria set by OCL Personnel and Human Resources where the competence level
needed to achieve current and future objectives are identified and defined in terms of
people selection, recruitment, qualifications and training.

Guidelines of such requirements are kept with the HR Department to be used as standard
requirement for recruitment and this is being periodically reviewed when work assignments
are made and performance of people is assessed.

Other requirements for qualifications might arise through either client’s requirements or
department managers. This will be dealt with as individual specialized requirement.
6.2.2.2 Awareness and Training:

Awareness on the project is done through QHSE and construction awareness. Increase of
awareness and involvement addresses the following points:

• The vision for the future


• The organization’s policies and objectives
• Organizational change and development
• How to initiate and implement improvement
• Creativity and innovation
• Introductory programmes for new people
• Periodic refresher programmes for people already trained
• Training programmes and methods
• Training resources needed
• Identification of necessary support
• Evaluation of training in terms of enhanced competence of people.
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6.2.2.3 Training is provided on the project in three ways:

• Induction
• Training to renew or obtain qualifications
• Improvement in job competence
6.2.2.4 Induction training for safety is mandatory for all project staff and is given upon their arrival
on the project. Further details are given in the OCL Project Safety Manual. Safety
department in coordination with Project Administration keeps an attendance record and
ensures that everyone working on the project has attended a briefing.

6.2.2.5 Trainings for quality awareness are mandatory for all management and supervisory staff
involved with the subjects covered by ISO 9001:2015 and is provided by project Quality
staff or by the Corporate Quality Department

6.2.2.6 Induction training is also given to management and supervisors to familiarize them with
details of the project and contract.

6.2.2.7 Training to enable technicians to obtain or renew qualifications is organized when required.
Where possible technicians who are already qualified are recruited or assigned to the
project.

6.2.2.8 In cases where qualifications are directly measurable, e.g. welders, radiographers, the
manager concerned keeps records of any indications of deterioration of competence (weld
repairs, disputed radiographs, etc.). Technicians are responsible for renewing their
qualifications in due time.

6.2.2.9 Training records are kept at the HR Head office and copies might be retained in the Area
Office (in case outside Egypt) or the Project as needed.

6.3 Infrastructure:

6.3.1 OCL maintains a standard type of infrastructure underlying foundation for operations. This
includes plant, workspace, hardware, software, tools and equipment, services,
Communication, transport and facilities.

At the mobilization phase the project team defines the requirements of infrastructure based on
the project needs, this is done similarly upon allocating the necessary resources

Note: Refer to section 6.1.

A list of all equipment to be used will be generated (Project Equipment List) in coordination
with the Plant Department. This equipment list specifies the type of equipment and the date
required on site.

Note: Refer to FM-QA-03-03.

All equipment shall be properly maintained, and calibrated/verified at frequencies specified by


national or international standards or as specified by the manufacturer or as per OCL
procedures.

Note: Refer to QA-07 Monitoring and Measuring Equipment Control


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6.3.2 Buildings, workspace and all associated utilities are also being evaluated against the
requirements of the project. Considerations are given to environmental issues associated with
the infrastructure such as, conservation, pollution, waste management, housekeeping….etc.

Specific procedures are generated for the HSE Control on the project which is in accordance
with the client’s requirement. These procedures are under the HSE’s Department’s control.

6.4 Work Environment:


The work environment is a combination of human and physical factors, which influence
motivation, satisfaction, development and performance of people. This in turn affects the
quality of work and may also influence the well being of people and their ability to contribute
towards achievement of the integrated objectives and policy statement.

OCL generated a set of departmental procedures organizing the above putting into
consideration the following factors:

• Creative work methods and opportunities for greater involvement to realize the potential of
all people
• HSE rules and procedures including personnel protective equipment (PPE)
• Ergonomics
• Employee facilities in addition to the physical factors that might affect the work
environment such as:
o Noise
o Heat
o Light
o Hygiene
o Humidity
o Cleanliness
o Pollution
OCL provides and manages the environment that satisfies employees’ social (calm, non-
discriminatory) and psychological (stress reducing) needs.

OCL has already experience in setting up Accommodation Camps (if needed) with all services
needed considering the above factors, in addition to support offices at work locations.

All the facilities are supported by the medical facilities meeting the customer requirements and
OCL standard.
7.0 Risk Assessment

Potential risks shall be identified and documented in the risk register FM-QA-00-01. A risk
reduction strategy and a contingency plan shall be determined and a risk owner shall be
named for each identified risk. The risk register shall be updated on a regular basis

8.0 Attachments
1. Mobilization Check List (Sample) FM-QA-03-01.

2. Manning Schedule (Sample) FM-QA-03-02.

3. Equipment List (Sample) FM-QA-03-03.

4. Risk Register FM-QA-00-01

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