4HI - S4HANA2021 - BPD - EN - US Proactive Maintenance (4HI - US)
4HI - S4HANA2021 - BPD - EN - US Proactive Maintenance (4HI - US)
Table of Contents
1 Purpose
2 Prerequisites
2.1 System Access
2.2 Roles
2.3 Master Data, Organizational Data, and Other Data
2.4 Business Conditions
3 Preliminary Steps
3.1 Initializing Material Stock
3.2 Configure Flexible Workflow for Maintenance Orders
3.3 Create Planning Bucket
3.4 Create Purchasing Information Record
3.5 Create Maintenance Plan Class (Optional)
4 Overview Table
5 Test Procedures
5.1 Time-Based Single Cycle Plan
5.1.1 Create General Task List
5.1.2 Create Maintenance Plan
5.1.3 Schedule Maintenance Plan
5.2 Time-Based Strategy Plan
5.2.1 Maintain Maintenance Strategies
5.2.2 Create General Task List
5.2.3 Create Maintenance Plan
5.2.4 Schedule Maintenance Plan
5.3 Performance-Based Single Cycle Plan
5.3.1 Create General Task List
5.3.2 Create Maintenance Plan
5.3.3 Create Measurement Document
5.3.4 Schedule Maintenance Plan
5.4 Performance-Based Strategy Plan
5.4.1 Maintain Maintenance Strategies
5.4.2 Create General Task List
5.4.3 Create Maintenance Plan
5.4.4 Create Measurement Document
5.4.5 Schedule Maintenance Plan
5.5 Multiple Counter Plan
5.5.1 Create General Task List
5.5.2 Create Maintenance Plan
5.5.3 Create Measurement Document
5.5.4 Schedule Maintenance Plan
5.6 Screen Maintenance Requests
5.7 Create and Plan Maintenance Orders
5.8 Submit Maintenance Order for Approval
5.9 Approve Maintenance Order (Optional)
5.10 Review and Release Maintenance Order
5.11 Maintenance Backlog Overview
5.12 Convert Purchase Requisitions into Purchase Orders
5.13 Goods Receipt for Purchase Order
5.14 Post Goods Issue
Proactive Maintenance (4HI_US) PUBLIC
Purpose Error: Reference source not found 2
5.15 Submit Order for Scheduling
5.16 Schedule Maintenance Orders and Submit for Execution
5.17 Execute Maintenance Order
5.18 Complete Main Work
5.19 Maintain Service Entry Sheet
5.20 Execute Post Work Operations
5.21 Review Maintenance Cost
5.22 Technically Complete Maintenance Order
5.23 Create Supplier Invoice with PO/GR Relation
6 Appendix
6.1 Process Integration
6.1.1 Preceding Processes
6.1.2 Succeeding Processes
You can create a maintenance schedule in the form of a maintenance plan. Maintenance plans include task lists and relevant assets. A task list contains a se-
quence of tasks that can be planned for resources such as material, service, capacity, and so on. Maintenance planning is carried out based on the perfor-
mance of an asset or by using time-based strategy or both, which creates maintenance demand. This process supports all the phases of business cycle such
as planning, approval, preparation, scheduling, execution, post execution, and completion.
This document provides a detailed procedure for testing this scope item after solution activation, reflecting the predefined scope of the solution. Each
process step, report, or item is covered in its own section, providing the system interactions (test steps) in a table view. Steps that are not in scope of the
process but are needed for testing are marked accordingly. Project-specific steps must be added.
Values in this test script (decimal notation, date formats, and so on) are presented in U.S. standard notation. If your test system is set up to use a different
notation, enter values as appropriate.
This section summarizes all the prerequisites for conducting the test in terms of systems, users, master data, organizational data, other test data and busi-
ness conditions.
Sys- Details
tem
Sys- Accessible via SAP Fiori launchpad. Your system administrator provides you with the URL to access the various
tem apps assigned to your role.
2.2 Roles
Assign the following business roles to your individual test users. Alternatively, if available, you can create business roles using the following spaces with
pages and predefined apps for the SAP Fiori launchpad and assign the business roles to your individual test users.
These roles or spaces are examples provided by SAP. You can use them as templates to create your own roles or spaces.
For more information about business roles, refer to Assigning business roles to a user in the Administration Guide to Implementation of SAP S/4HANA with
SAP Best Practices .
Purchaser SAP_BR_PURCHASER
This overview shows the bill of material structure and the usage of each component if you have activated all optional enhancements.
Table 1:
Material Lev Material Un Characteristics of Ma-
el Type it terial
217100091 0 Equipment PC Cooling Water Circulation
Pump
SP001 1 ERSA PC Bearing
SP002 1 ERSA PC Coupling
SP003 1 ERSA PC Shaft
SP004 1 ERSA PC Gaskets 1mm
SP005 1 ERSA PC Mechanical Seal
SP006 1 ERSA PC Spur gear IS651
Test Administration
Business
Role(s)
Responsibil- <State the Service Provider, Customer or Joint Service Provider and Customer> Duration Enter a duration.
ity
Purpose
In a real business case, the materials are usually purchased from external suppliers. In this case, the process is covered by the standard purchasing or sub-
contracting processes. This process step shows you how to post initial stock directly to the storage locations.
Procedure
This section describes test procedures for each process step that belongs to this scope item.
Table 2:
Test Test Instruction Expected Result Pass/Fail/
Step Step Comments
# Name
1 Log On Log on to the SAP Fiori launchpad as an Inventory Manager. The SAP Fiori launchpad is displayed.
Proactive Maintenance (4HI_US) PUBLIC
Purpose Error: Reference source not found 9
Test Test Instruction Expected Result Pass/Fail/
Step Step Comments
# Name
2 Access Open Manage Stock (F1062). The Manage Stock screen displays.
the App
4 Select Select the icon beside the stock that you want to add initial A dialog box opens. The Storage Location, Stock Type
Stock stock, for example: and Current Quantity display according to your en-
● Storage Location: 171B tries in the previous steps.
● Unrestricted-Use Stock
5 Add Ini- Make the following entries and choose Post: The system displays Material document XXX created.
tial En- ● Document Date: <today> The stock has been added.
try
● Posting Date: <today>
● Stock Change: initial entry
● Quantity: <quantity number>
Test Administration
Business
Role(s)
Purpose
In this procedure, you can configure and activate Flexible Workflow for Maintenance Orders.
Procedure
This section describes test procedures for each process step that belongs to this scope item.
Table 3:
Test Test Step Name Instruction Expected Result Pass/Fail/
Step Comments
#
1 Log onto Fiori Launch- Log on to the SAP Fiori launchpad as Configuration Expert - Business Process The SAP Fiori
pad Configuration launchpad is dis-
played.
2 Access the App Open Manage Workflows for Maintenance Orders - Asset Management (F4989) The app opens.
app.
3 Check Automatic Ap- In Workflows list, choose Automatic Approval of Maintenance Order, Make sure The workflow item
proval of Maintenance workflow Automatic Approval of Maintenance Order is in active status. If not, se- is activated.
Order lect it and choose Activate.
4 Manage Workflow You can also create custom workflows. When the workflow is triggered, it deter-
mines the agents who can approve the maintenance order.
Below is a custom workflow created for reference
Choose Create and make following entries:
Workflow Name: <Enter Text>
Go to the START CONDITIONS area and choose Maintenance Order Type is <En-
ter Order Type>
5 Create Step Sequence Go to the STEPS area, and choose Create, then make the following entries on
the next screen:
7 Activate Workflow Go back to workflow list. Select the required workflow and choose Activate. The workflow is ac-
tivated.
Test Administration
Business
Role(s)
Responsibil- <State the Service Provider, Customer or Joint Service Provider and Customer> Duration Enter a duration.
ity
With this app, you can create maintenance planning buckets that aid you in effectively managing your maintenance backlog. By defining maintenance plan-
ning buckets, you can divide the maintenance effort into manageable groups based on their scope. The scope of a planning bucket includes time, but also
other important attributes of the maintenance jobs such as the planner group.
Procedure
This section describes test procedures for each process step that belongs to this scope item.
Table 4:
Test Test Step Name Instruction Expected Result Pass/Fail/Com-
Step # ments
1 Log On Log on to the SAP Fiori launchpad as Maintenance Planner. The SAP Fiori launchpad is
displayed.
2 Access the App Open Manage Maintenance Planning Buckets (F3888) The app opens.
3 Create New Planning Choose the Create button and enter the following in the Planning bucket is saved.
Bucket screen that appears:
● Label: <PUMP_1710>
● Description: <Planning Bucket for PUMP Unit>
● Type: Operational Maintenance
● Planning Plant: 1710
● Start Date and Time: Todays date/Time
● Duration: 7 Days
● Recurs Every: 1 WK
● Recurrence: Weekly
● Number of Bucket in Advance: 5
Scope:
● Planner Group: <Entry of your Choice >,
● Maintenance Plant: 1710
● Technical Object: 217100091
● Plant Section: <Entry of your Choice >
● Main Work Center: <Entry of your Choice >
Test Administration
Business
Role(s)
Responsibil- <State the Service Provider, Customer or Joint Service Provider and Customer> Duration Enter a duration.
ity
Purpose
The purpose of this activity is to create the info records for materials, for example, NL001 and choose a valid supplier (for example, 17300001).
This step is obsolete if the necessary info records are present. Check the info records supplier 17300001, material NL001 and Purchasing Organization 1710.
The existing info records for this material are displayed on the screen.
Procedure
This section describes test procedures for each process step that belongs to this scope item.
2 Access the App Open the Manage Purchasing Info Records (F1982) app. The app opens.
3 Open New Purchasing Info Choose Create. The Purchasing Info Record
Record screen displays.
4 Enter Header Data Go to header area and enter the following: Header data is added.
● Purchasing Info Record Category: Standard
● Purchasing Organization: 1710
● Supplier: 17300001
● Material: NL001
● Plant: 1710
● Purchasing Group: 001
7 Enter Delivery and Quan- Enter the following: Delivery and quantity data
tity Data ● Delivery Time in Days: <XX Days>, for example, 1 are added.
8 Enter Condition Data Go to the Conditions area, choose the Create button. Enter the Condition data is added
9 Enter Reference Data (Op- You can enter quotation and from which date the quotation is Reference data is added.
tional) valid.
Test Administration
Business
Role(s)
Responsibil- <State the Service Provider, Customer or Joint Service Provider and Customer> Duration Enter a duration.
ity
The following procedure provides instructions for creating maintenance plan class data.
Procedure
Table 6:
Test Test Step Name Instruction Expected Result Pass/Fail/
Step # Comments
1 Log On Log on to the SAP Fiori launchpad as a Mainte- The SAP Fiori launchpad is displayed.
nance Planner.
2 Open the App Open Manage Classes (CL02) The screen is displayed.
3 Enter Class Name On the Class screen, make the following entries: A new screen opens with details such as basic
and Class Type ● Class: <Class Name> data, keywords, char., and texts.
4 Enter Basic Data In the Create Class screen, on the Basic Data tab,
make the following entries:
● Description: for example, maintenance plan
class
● Status: RELEASED
● Same classification: Select Warning message.
6 Save Your Data Choose Save. Class type 080: Class XXXXXX created.
This scope item consists of several process steps provided in the table below.
Table 7:
Process Step Business Role Transaction/App Expected Results
Proactive Maintenance - Time-Based Single Cycle Plans
Create General Task List Maintenance Planner Create Task List (EAMS_WDA_TL_OIF_V2) The Create Task List screen appears.
Create Maintenance Plan Maintenance Planner Create Maintenance Plan The Create Maintenance Plan screen ap-
pears.
Schedule Maintenance Plan Maintenance Planner Mass Schedule Maintenance Plans (F2774) The Schedule Maintenance Plan: Initial
screen appears.
Maintain Maintenance Strate- Maintenance Planner Maintain Maintenance Strategies (IP11) The Change Maintenance Strategies: Over-
gies view screen appears.
Create General Task List Maintenance Planner Create Task List (EAMS_WDA_TL_OIF_V2) The Create Task List screen appears.
Create Maintenance Plan Maintenance Planner Create Maintenance Plan The Create Maintenance Plan screen ap-
pears.
Schedule Maintenance Plan Maintenance Planner Mass Schedule Maintenance Plans (F2774) The Schedule Maintenance Plan: Initial
screen appears.
Create General Task List Maintenance Planner Create Task List (EAMS_WDA_TL_OIF_V2) The Create Task List screen appears.
Create Measurement Docu- Maintenance Techni- Create Measurement Document (IK11) The Create Measurement Document screen
ment cian appears
Create Maintenance Plan Maintenance Planner Create Maintenance Plan The Create Maintenance Plan screen ap-
pears.
Schedule Maintenance Plan Maintenance Planner Mass Schedule Maintenance Plans (F2774) The Schedule Maintenance Plan: Initial
screen appears.
Create General Task List Maintenance Planner Create Task List (EAMS_WDA_TL_OIF_V2) The Create Task List screen appears.
Create Maintenance Plan Maintenance Planner Create Maintenance Plan The Create Maintenance Plan screen ap-
pears.
Create Measurement Docu- Maintenance Techni- Create Measurement Document (IK11) The Create Measurement Document screen
ment cian appears
Schedule Maintenance Plan Maintenance Planner Mass Schedule Maintenance Plans (F2774) The Schedule Maintenance Plan: Initial
screen appears.
Create General Task List Maintenance Planner Create Task List (EAMS_WDA_TL_OIF_V2) The Create Task List screen appears.
Create Maintenance Plan Maintenance Planner Create Maintenance Plan The Create Maintenance Plan screen ap-
pears.
Create Measurement Docu- Maintenance Techni- Create Measurement Document (IK11) The Create Measurement Document screen
ment cian appears
Schedule Maintenance Plan Maintenance Planner Mass Schedule Maintenance Plans (F2774) The Schedule Maintenance Plan: Initial
screen appears.
Screen Maintenance Request Maintenance Super- Screen Maintenance Requests (F4605) Accept / Reject Maintenance Request.
visor
Create and Plan Maintenance Maintenance Planner Manage Maintenance Notifications and Orders Maintenance Order creation wrt Mainte-
Order (F4604) nance Notification and Plan for resources
Submit Order for Approval Maintenance Planner Manage Maintenance Notifications and Orders Maintenance Order Is submitted for Ap-
(F4604) proval.
Approve Maintenance Order As per agent deter- My Inbox (F0862) Maintenance Order is Approved
mined in workflow
Review and Release Mainte- Maintenance Planner Manage Maintenance Notifications and Orders Maintenance Order is Released.
nance Order (F4604)
Convert Purchase Requisitions Purchaser Process Purchase Requisitions - Formerly Manage Purchase requisitions are converted to pur-
to Purchase Orders Purchase Requisitions (F1048) chase orders.
Goods Receipt for Purchase Warehouse Clerk Post Goods Movement (MIGO) Goods receipt is posted.
Order
Post Goods Issue Warehouse Clerk Post Goods Movement (MIGO) Good Issued
Submit Order for Scheduling Maintenance Planner Find Maintenance Order (F2175) Maintenance Orders are Ready to Schedule
Schedule Maintenance Order Maintenance Planner Find Maintenance Order (F2175) Maintenance Orders are scheduled
and Submit it for Execution
Execute Maintenance Order Maintenance Techni- Perform Maintenance Jobs (F5104A) Time confirmation of pre and main mainte-
cian nance order operations.
Complete Main Work Maintenance Super- Find Maintenance Order (F2175) Pre and main work is completed.
visor
Maintain Service Entry Sheet Purchaser Manage Service Entry Sheets (F2027) The service entry sheet is created.
Execute Post Work Operations Maintenance Techni- Perform Maintenance Jobs (F5104A) Post work operations are completed.
cian
Review Maintenance Cost Maintenance Planner Maintenance Order Costs (F4603) Maintenance cost is reviewed
Technically Complete Mainte- Maintenance Planner Find Maintenance Order (F2175) Maintenance order is technically com-
nance Order pleted.
Create Supplier Invoice with Accounts Payable Create Supplier Invoice - Advanced (MIRO) Supplier invoice is posted.
PO/GR Relation Accountant
Test Administration
Business
Role(s)
Responsibil- <State the Service Provider, Customer or Joint Service Provider and Customer> Duration Enter a duration.
ity
Purpose
Using task lists, you can centrally define and manage maintenance tasks for your technical objects. General task lists can also help you to prepare mainte-
nance plans and orders.
A task list group combines one or more task lists according to their logical features. Within a task list group, each task list is identified by a group counter.
This enables you, for example, to combine several task lists in one group. Within the group, the system allocates a sequential number (the group counter) to
each individual task list.
● Technical objects in the form of functional locations, equipment, and maintenance assemblies.
● Organizational units such as maintenance planners and work centers.
● Cost centers defined in the master data of the technical objects.
● Maintenance spare parts and assemblies in the MM (Materials Management) module.
Procedure
2 Open Create Open Create Task List . The Create Task List page ap-
Task List pears.
3 Choose Task Choose Task List Type: General Maintenance Task List. The Create General Maintenance
List Type Task List screen displays.
4 Enter Creation Enter the following and choose Continue. The Create General Maintenance
Parameters ● Task List Group: Task List page displays.
Comment: Task List Group uses internal number range.
● Planning Plant: 1710
● Group Counter:
Comment: The group counter would increase automatically if you
create another task list under the same task list group.
● Overall Status: Released (general)
● Select the relevant profile for the plant.
● Key Date: <Today>
Choose Continue.
5 Maintain Gen- Make the following entries: The Operation Data tab appears.
eral Data ● Description: <Description> Enter a description. For example, Me-
chanical Inspection.
● Status: Released (General)
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Purpose Error: Reference source not found 22
Test Test Step Instruction Expected Result Pass / Fail /
Step Name Comment
#
● Planner Group: YB1
● Work Center: RES-0100
● Work Center Plant: 1710
● Usage: 4
● Assembly:
● System Condition: not in operation
Choose Operation Data.
6 Maintain Opera- Make the following entries and choose Enter. The general task list is created.
tion Data ● Operation: 0010
● Description: Check the pump
● Work: 2
● Unit: H
● Capacities: 2
● Stage: PRE
● Operation: 0020
● Description: Check the bearings
● Work: 1
● Unit: H
● Capacities: 1
● Stage: MAIN
● Operation : 0030
● Description: Check the coupling
● Work: 2
● Unit: H
● Capacities: 2
● Stage: MAIN
● Operation: 0040
● Description: Check the shaft
Test Administration
Business
Role(s)
Responsibil- <State the Service Provider, Customer or Joint Service Provider and Customer> Duration Enter a duration.
ity
Purpose
Maintenance plan will have maintenance or inspection activities to be carried out for technical objects.
The frequency or strategy and, scope of the activities are defined in the maintenance plan.
Procedure
2 Open the App Open Create Maintenance Plan . The app opens.
4 Maintain Mainte- In the Items part, enter the following: The maintenance plan
nance Plan Item ● Item Description: Mechanical Inspection for Pump planning data view is
Data displayed.
● Technical Object: 21710XXXX
● Notification Type: Proactive Work Y2
● Plant: 1710
● Work Center: <Work Center>
The work center is filled according to the technical object.
● Plant of Work Center: 1710
● Planner Group: <Planner Group>
The planner group is filled according to the technical object.
In the General Data tab, Task List section, choose Assign Task List.
On the Assign Task List screen, make the following entries and choose OK.
● Task List Type: General Maintenance Task List
● Task List Group: <Task List Group>
Note Please fill in the task list group number which is created in the previous step. Or
use the Search to choose.
● Group Counter:
Please fill in the group counter created in the previous step.
Choose OK.
A valid task list is now assigned to the maintenance plan.
Choose the Planning Data tab.
Choose Enter.
Test Administration
Business
Role(s)
Purpose
When you schedule your maintenance plan for the first time, you trigger the maintenance cycle. The system uses the scheduling information in the mainte-
nance plan to calculate the due date of maintenance call object.
Procedure
2 Open the Open Schedule Maintenance Plan (IP10). The app opens.
App
3 Search Main- Enter the following and choose Enter. The Schedule Maintenance Plan:
tenance Plan ● MaintenancePlan: <Maintenance Plan number> Single Cycle Plan <Maintenance
Plan number> page displays.
Please use the single cycle plan (time based) created in the previous step.
Result
Test Administration
Business
Role(s)
Responsibil- <State the Service Provider, Customer or Joint Service Provider and Customer> Duration Enter a duration.
ity
Purpose
A maintenance strategy represents a rule for the sequence of planned maintenance and inspection tasks.
A time-based maintenance strategy contains the maintenance packages that define the cycle in which the tasks must be performed, for example, every 10
days, every 3 months, and so on. It contains additional scheduling parameters such as shift factor, preliminary and follow-up buffers, and hierarchy. Mainte-
nance strategies are required in strategy plans.
For each plant, you may use the same maintenance strategy. You can skip this step if the maintenance strategy exists.
Procedure
3 Create Mainte- Choose New Entries. Enter the following. The new maintenance strategy is created.
nance Strategy ● Name:EAM_<XX>
● Description: <Description> for example: Mechanical In-
spection
● Scheduling Indicator: Time
● Strategy unit: MON
Choose Save.
4 Add Maintenance On the left side of the screen, in the Dialog Structure, dou- The Change Maintenance Packages page is
Packages ble-click on the Packages folder. displayed.
Choose New Entries. The maintenance packages are maintained
Enter the following: in maintenance strategy.
● Package No.: 1
● Cycl. Length: 1
● Unit: MON
● Maintenance cycle text: Monthly
● Cycle short text: 1M
● Hierarchy: 1
● Hierarchy short text: 1H
Repeat the above step for further cycles. Create the fol-
lowing packages.
● Package No.: 2
● Cycl. Length: 3
● Unit: MON
● Maintenance cycle text: Quarterly
● Cycle short text: 3M
● Hierarchy: 1
● Hierarchy short text: 1H
● Package No.: 3
● Cycl. Length: 6
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Purpose Error: Reference source not found 32
Test Test Step Name Instruction Expected Result Pass / Fail /
Step # Comment
● Unit: MON
● Maintenance cycle text: Half-yearly
● Cycle short text: 6M
● Hierarchy: 1
● Hierarchy short text: 1H
● Package No.: 4
● Cycl. Length: 12
● Unit: MON
● Maintenance cycle text: Yearly
● Cycle short text: 1Y
● Hierarchy: 1
● Hierarchy short text: 1H
Choose Save.
Test Administration
Business
Role(s)
Responsibil- <State the Service Provider, Customer or Joint Service Provider and Customer> Duration Enter a duration.
ity
Using task lists, you can centrally define and manage maintenance tasks for your technical objects. General task lists can also help you to prepare mainte-
nance plans and orders.
A task list group combines one or more task lists according to their logical features. Within a task list group, each task list is identified by a group counter.
This enables you, for example, to combine several task lists in one group. Within the group, the system allocates a sequential number (the group counter) to
each individual task list.
Prerequisite
● Technical objects in the form of functional locations, equipment, and maintenance assemblies.
● Organizational units such as maintenance planners and work centers.
● Costs centers defined in the master data of the technical objects.
● Maintenance spare parts and assemblies in the MM (Materials Management) module.
● Maintenance strategy.
Procedure
2 OPen the App Open Create Task List (EAMS_WDA_TL_OIF_V2). The app opens.
3 Choose Task List Choose Task List Type: General Maintenance Task List. The Create General Maintenance
Type Task List screen displays.
4 Enter Creation Pa- Enter the following: The Create General Maintenance
rameters ● Task List Group: Task List page displays.
Comment: Task list group uses internal number range.
● Planning Plant: 1710
● Group Counter:
Comment: The group counter would increase automatically if you
Proactive Maintenance (4HI_US) PUBLIC
Purpose Error: Reference source not found 34
Test Test Step Name Instruction Expected Result Pass / Fail /
Step Comment
#
create another task list for the same technical object.
● Overall Status: Released (general)
● Select the relevant profile for the plant.
● Key Date: <Today>
Choose Continue.
5 Maintain General Enter the following: The Operation Data tab appears.
Data ● Description: <Description>
Make your own description. For example, Mechanical Inspection
● Status:Released (General)
● Planner Group: YB1
● Work Center: RES-0100
● Work Center Plant: 1710
● Usage: 4
● Assembly:
● Maintenance Strategy: EAM_<XX>
Comment: Please use the maintenance strategy created in the previ-
ous step.
● System Condition: not in operation
● Choose Operation Data.
6 Maintain Operation Enter the following entries and choose Enter. The Maintenance Packages tab
Data ● Operation: 0010 appears.
● Description: Check the pump
● Work: 2
● Unit: H
● Capacities: 2
● Stage : Pre
● Operation: 0020
● Description: Check the Bearings
● Work: 1
7 Maintain Mainte- Make the following entries and choose Save. The general task list is created.
nance Packages ● For operation 0010, set flag for Monthly, Quarterly, Half-yearly,
Yearly
● For operation 0020, set flag for Monthly,Quarterly
● For operation 0030, set flag for Half-yearly,Yearly
● For operation 0040, set flag for Monthly, Quarterly, Half-yearly,
Yearly
Test Administration
Business
Role(s)
Responsibil- <State the Service Provider, Customer or Joint Service Provider and Customer> Duration Enter a duration.
ity
Purpose
Maintenance plan will have maintenance or inspection activities to be carried out for technical objects.
Procedure
2 Open the App Open Create Maintenance Plan . The app opens.
4 Maintain Mainte- In the Items part, make the following entries for the first item: The maintenance plan Plan-
nance Plan Item ● Item Description: Mechanical Inspection for Pump ning Data view is displayed.
Data
● Technical Object: 21710XXX
● Notification Type: Proactive Work Y2
● Plant: 1710
● Work Center: <Work Center>
The work center is filled according to the technical object.
● Plant of Work Center: 1710
Proactive Maintenance (4HI_US) PUBLIC
Purpose Error: Reference source not found 38
Test Test Step Name Instruction Expected Result Pass /
Step Fail /
# Com-
ment
● Planner Group: <Planner Group>
The planner group is filled according to the technical object.
In the General Data tab, Task List section, choose Assign Task List.
On the Assign Task List screen, enter the following:
● Task List Type: General Maintenance Task List
● Task List Group: <Task List Group>
Please fill in the task list group number which is created in the previous step.
Or use the Search help to choose.
● Group Counter:
Please fill in the Group Counter created in the previous step.
Choose OK.
A valid task list is now assigned to the maintenance plan.
Choose Planning Data tab.
5 Maintain Mainte- In the Planning Data part, enter the following: The maintenance plan is cre-
nance Plan Plan- ● Sort Field: electrical ated.
ning Data
Assign the sort field in the maintenance plan, which facilitates the selection
and grouping of maintenance plans.
In the Date Determination section, enter the following:
● Start Date for Scheduling: <Current date>
The start date is needed for mass schedule maintenance plans.
● End Date for Scheduling: <End date>
● Shift Factor for Early Completion: 100
● Shift Factor for Late Completion: 100
● Tolerance (+): 10
● Tolerance (-): 10
● Cycle Modification Factor: 1
● Lead Float:
In the Call Control section, enter the following:
● Scheduling Period: 365.
6 Maintain Mainte- In the Classification part, Classes section, choose Assign Using Class Hierarchy Classification is assigned to
nance Plan Classifi- On the Assign Using Class Hierarchy screen, make the following entries and the maintenance plan.
cation (Optional) choose OK.
Initial Class: Class Name of Class type 080
After you have created classes and characteristics, assign one or more classes
to the maintenance plan, please fill in the class name Or use the Search to
choose.
In the Characteristic Values section, make the following entries:
Characteristic Values: Example, For a characteristic like “Pressure Reading”: 20
Pascal
Depending on your settings in the classification system, you can copy the char-
acteristic values that are valid for the maintenance plan from the input help or
enter them manually.
Choose OK.
A valid classification is now assigned to the maintenance plan.
Choose Enter.
Test Administration
Business
Role(s)
Responsibil- <State the Service Provider, Customer or Joint Service Provider and Customer> Duration Enter a duration.
ity
Purpose
When you schedule your maintenance plan for the first time, you trigger the maintenance cycle. The system uses the scheduling information in the mainte-
nance plan to calculate the maintenance package that is due next.
Procedure
2 Open the App Open Schedule Maintenance Plan (IP10). The app opens.
3 Search Mainte- Enter the following and choose Enter. The Schedule Maintenance Plan: Strategy Plan <Main-
nance Plan ● MaintenancePlan: <Maintenance Plan num- tenance Plan number> page displays.
ber>
Please use the maintenance strategy created in
the previous step.
Test Administration
Business
Role(s)
Responsibil- <State the Service Provider, Customer or Joint Service Provider and Customer> Duration Enter a duration.
ity
Purpose
Using task lists, you can centrally define and manage maintenance tasks for your technical objects. General task lists can also help you prepare maintenance
plans and orders.
A task list group combines one or more task lists according to their logical features. Within a task list group, each task list is identified by a group counter.
This enables you, for example, to combine several task lists in one group. Within the group, the system allocates a sequential number (the group counter) to
each individual task list.
● Technical objects in the form of functional locations, equipment, and maintenance assemblies.
● Organizational units such as maintenance planners and work centers.
● Costs centers defined in the master data of the technical objects.
● Maintenance spare parts and assemblies in the Materials Management (MM) module.
Procedure
2 Open the App Open Create Task List . The app opens.
3 Choose Your Choose Task List Type : General Maintenance Task List The Create General Maintenance
Task List Type Task List screen appears.
5 Maintain Gen- Enter the following: The Operation Data tab is displayed.
eral Data ● Description: Description
Make your own description. For example, Mechanical Inspection
● Status: Released (General)
Proactive Maintenance (4HI_US) PUBLIC
Purpose Error: Reference source not found 43
Test Test Step Instruction Expected Result Pass / Fail /
Step Name Comment
#
● Planner Group: YB1
● Work Center: RES-0100
● Work Center Plant: 1710
● Usage: 4
● Assembly:
● System Condition: not in operation
Choose Operation Data.
6 Maintain Opera- Enter the following entries and choose Enter. The general task list is created.
tion Data ● Operation: 0010
● Description: Check the pump
● Work: 2
● Unit: H
● Capacities: 2
● Stage : Pre
● Operation: 0020
● Description: Check the Bearings
● Work: 1
● Unit: H
● Capacities: 1
● Stage : Main
● Operation : 0030
● Description: Check the coupling
● Work: 2
● Unit: H
● Capacities: 2
● Stage : Main
● Operation: 0040
● Description: Check the shaft
● Work: 3
● Unit: H
Proactive Maintenance (4HI_US) PUBLIC
Purpose Error: Reference source not found 44
Test Test Step Instruction Expected Result Pass / Fail /
Step Name Comment
#
● Capacities: 3
● Stage : Post
Choose the operation 0010.
In the lower part of the screen, Details: Operation 0010, Check the
pump section, choose Materials.
Enter the following and choose Enter.
● Material: SP005
● Quantity : 1
Repeat the above step for other operations
● Operation Item: 0020
● Material: SP001
● Quantity: 2
● Operation Item: 0030
● Material: SP002
● Quantity: 1
● Operation Item: 0040
● Material: SP003
● Quantity: 2
Test Administration
Responsibil- <State the Service Provider, Customer or Joint Service Provider and Customer> Duration Enter a duration.
ity
Purpose
Maintenance plan will have maintenance or inspection activities to be carried out for technical objects.
The frequency or strategy and, scope of the activities are defined in the maintenance plan.
Procedure
2 Open the App Open Create Maintenance Plan The app opens.
3 Maintain Main- Make the following entries, choose Continue: The Create Mainte-
tenance Plan ● Maintenance Plan For: Maintenance Request YM nance Plan: Plan
Parameters %xxxxxxxxxxx screen is
● Maintenance Plan Type: Single Cycle (Performance Based)
displayed.
If you wish to generate an order from maintenance plan then kindly select Maintenance
The default view is
Plan for field as Maintenance Order. Also You need to select Order Type as YA02 while
Items.
plan creation.
If you want order to go though order approval process, check Do not release Immediately
button while maintenance plan creation and this option will be available only if you select
Maintenance plan category as Maintenance Order
4 Maintain Main- In the Items part, enter the following for the first item: The Maintenance Plan
tenance Plan ● Item Description: Mechanical Inspection for Pump Planning Data screen is
Item Data displayed.
● Technical Object: 21710XXXX
Test Administration
Business
Role(s)
Responsibil- <State the Service Provider, Customer or Joint Service Provider and Customer> Duration Enter a duration.
ity
Purpose
The Maintenance Planner needs to record initial reading of the technical objects (equipment / functional location) in the SAP system. Atleast one measure-
ment document is required for scheduling the plan. Once the scheduling is done, regular readings must also be recorded in the system by the Maintenance
Technician. This process can also be automated my making use of systems which get the reading from technical objects and load to SAP system through in-
terfaces.
Time-to-time recording of these readings are relevant for accurate determination of maintenance due dates.
Procedure
2 Open the Open Create Measurement Document for Technical Object The app opens.
App (EAMS_WDA_MD_OIF).
On the Create Measurement Documents screen, make the follow-ing
Proactive Maintenance (4HI_US) PUBLIC
Purpose Error: Reference source not found 49
Test Test Step Instruction Expected Result Pass / Fail /
Step # Name Comment
entries:
● Basis for measurement reading:Measuring Point
Measuring Point: <Measuring Point No>
Comment: Enter the measuring point number created against the
technical object.
● Choose Continue.
3 Enter A new screen appears with the measuring point that was entered. The measurement document is
Counter ● Enter Reading: <Counter reading> created.
● Choose Save.
Test Administration
Business
Role(s)
Responsibil- <State the Service Provider, Customer or Joint Service Provider and Customer> Duration Enter a duration.
ity
Purpose
When you schedule your maintenance plan for the first time, you trigger the maintenance cycle. The system uses the scheduling information in the mainte-
nance plan to calculate the due date of the maintenance call object.
2 Open the Open Schedule Maintenance Plan (IP10). The app opens.
App
3 Search Main- Enter the following and choose Enter. The Schedule Maintenance Plan: Sin-
tenance Plan MaintenancePlan: <Maintenance Plan num-ber> gle Cycle Plan <Maintenance Plan
number> screen displays.
Please use the single cycle plan (perfomance based) created in the previous
step.
Test Administration
Business
Role(s)
Responsibil- <State the Service Provider, Customer or Joint Service Provider and Customer> Duration Enter a duration.
ity
Purpose
A maintenance strategy represents a rule for the sequence of planned maintenance and inspection tasks. A maintenance strategy for performance plan con-
tains the maintenance packages that define the cycle in which the tasks must be performed. For example, every 5000 km, every 500 operating hours, and so
on. It contains addi-tional scheduling parameters such as shift factor, preliminary and followup buffers, and hierarchy. Maintenance strategies are required in
strategy plans.
For each plant, you may use the same maintenance strategy. You can skip this step if the maintenance strategy exists.
Procedure
2 Open the App Open Maintain Maintenance Strategies (IP11). The app opens.
3 Switch to Change Choose More > Table View > Display > Change or click The Change Maintenance Strategies: Over-
mode on Edit button on top right. view page is displayed.
4 Create Mainte- Choose New Entries. Make the following entries. The new maintenance strategy is created.
nance Strategy ● Name: EAM_<XX>
● Description: <Description> for example: Mechanical
Inspection
● Scheduling Indicator: Activity
● Strategy unit: H
5 Add Maintenance On the left side of the screen, in Dialog Structure, dou- The Change Maintenance Packages page is
Packages ble-click on the Packages folder. displayed.
Choose New Entries. The maintenance packages are maintained
Enter the following: in maintenance strategy.
● Package No.: 1
● Cycl. Length: 100
● Unit: H
● Maintenance cycle text: 100 OPH
● Cycle short text: 1H
● Hierarchy: 1
● Hierarchy short text: 1H
Repeat the above step for further cycles. Create the fol-
lowing packages.
● Package No.: 2
● Cycl. Length: 250
● Unit: H
● Maintenance cycle text: 250 OPH
● Cycle short text: 2H
● Hierarchy: 1
● Hierarchy short text: 1H
● Package No.: 3
● Cycl. Length: 500
● Unit: H
● Maintenance cycle text: 500 OPH
● Cycle short text: 3H
● Hierarchy: 1
● Hierarchy short text: 1H
● Package No.: 4
● Cycl. Length: 1000 OPH
● Unit: H
Proactive Maintenance (4HI_US) PUBLIC
Purpose Error: Reference source not found 53
Test Test Step Name Instruction Expected Result Pass / Fail /
Step # Comment
● Maintenance cycle text: 1000 OPH
● Cycle short text: 4H
● Hierarchy: 1
● Hierarchy short text: 1H
Choose Save.
Test Administration
Business
Role(s)
Responsibil- <State the Service Provider, Customer or Joint Service Provider and Customer> Duration Enter a duration.
ity
Purpose
Using task lists, you can centrally define and manage maintenance tasks for your technical objects. General task lists can also help you to prepare mainte-
nance plans and orders.
A task list group combines one or more task lists according to their logical features. Within a task list group, each task list is identified by a group counter.
This enables you, for example, to combine several task lists in one group. Within the group, the system allocates a sequential number (the group counter) to
each individual task list.
● Technical objects in the form of functional locations, equipment, and maintenance assemblies.
● Organizational units such as maintenance planners and work centers.
● Costs centers defined in the master data of the technical objects.
● Maintenance spare parts and assemblies in the Materials Management (MM) module.
● Maintenance strategy.
Procedure
2 Open the App Open Create Task List . The app opens.
3 Choose Task List Choose Task List Type: General Maintenance Task List. The Create General Maintenance
Type Task List screen is displayed.
4 Enter Creation Pa- Enter the following: The Create General Maintenance
rameters ● Task List Group: Task List screen is displayed.
Comment: Task List Group uses internal number range.
● Planning Plant: 1710
● Group Counter:
Comment: The group counter would increase automatically if you
create another task list for the same technical object.
● Overall Status: Released (general)
● Select the relevant profile for the plant.
● Key Date:<Today>
Choose Continue.
5 Maintain General Enter the followin: The Operation Data tab appears.
Data ● Description:<Description>
Make your own description. For example: Mechanical Inspection
Proactive Maintenance (4HI_US) PUBLIC
Purpose Error: Reference source not found 55
Test Test Step Name Instruction Expected Result Pass / Fail /
Step Comment
#
● Status: Released (General)
● Planner Group: YB1
● Work Center: RES-0100
● Work Center Plant: 1710
● Usage: 4
● Assembly:
● Maintenance Strategy: EAM_<XX>
Comment: You can use the maintenance strategy created in the
previous step.
● System Condition: not in operation
● Choose Operation Data.
6 Maintain Operation Enter the following and choose Enter. The Maintenance Packages tab ap-
Data ● Operation: 0010 pears.
● Description: Check the pump
● Work: 2
● Unit: H
● Capacities: 2
● Stage : Pre
● Operation: 0020
● Description: Check the Bearings
● Work: 1
● Unit: H
● Capacities: 1
● Stage : Main
● Operation : 0030
● Description: Check the coupling
● Work: 2
● Unit: H
● Capacities: 2
7 Maintain Mainte- Enter the following entries and choose Save. The general task list is created.
nance Packages ● For Operation 0010, set flag for 100,250,500,1000 OPH
● For Operation 0020, set flag for 100,250 OPH
● For Operation 0030, set flag for 500,1000 OPH
● For Operation 0040, set flag for 100,250,500,1000 OPH
Test Administration
Business
Role(s)
Responsibil- <State the Service Provider, Customer or Joint Service Provider and Customer> Duration Enter a duration.
ity
Purpose
Maintenance plan will have maintenance or inspection activities to be carried out for technical objects.
The frequency or strategy and, scope of the activities are defined in the maintenance plan.
Procedure
2 Open the App Open Create Maintenance Plan . The app opens.
3 Maintain Main- Enterr the following and choose Continue: The Create Maintenance
tenance Plan ● Maintenance Plan For: Maintenance Request YM Plan: Strategy Plan
Parameters %xxxxxxxxxxx screen is
Proactive Maintenance (4HI_US) PUBLIC
Purpose Error: Reference source not found 58
Test Test Step Instruction Expected Result Pass /
Step Name Fail /
# Com-
ment
● Maintenance Plan Type: Strategy displayed.
● Maintenance Strategy: EAM_<XX> The default view is Items.
Comment: You can use the maintenance strategy created in the previous step.
If you wish to generate an order from maintenance plan then kindly select Maintenance
Plan for field as Maintenance Order. Also You need to select Order Type as YA02 while
plan creation.
If you want order to go though order approval process, check “Do not release Immedi-
ately” button while maintenance plan creation and this option will be available only if
you select Maintenance plan category as Maintenance Order
4 Maintain Main- In the Items part, make the following entries for the first item: The Maintenance Plan
tenance Plan ● Item Description: Mechanical Inspection for Pump Planning Data screen is
Item Data displayed.
● Technical Object: 21710XXXX
● Notification Type: Proactive Work Y2
● Plant: 1710
● Work Center: <Work Center>
The work center is filled according to the technical object.
● Plant of Work Center: 1710
● Planner Group: <Planner Group>
The planner group is filled according to the technical object.
In the lower screen, choose General Data tab. Enter the following and choose Enter.
In the General Data tab, Task List section, choose Assign Task List.
On the Assign Task List screen, enter the following and choose OK.
● Task List Type: General Maintenance Task List
● Task List Group: <Task List Group>
Comment: You can fill in the task list group number which was created in the previ-
ous step. Or use the Search help to choose.
● Group Counter:
Comment: You can fill in the group counter that was created in the previous step.
A valid task list is now assigned to the maintenance plan.
Test Administration
Business
Role(s)
Responsibil- <State the Service Provider, Customer or Joint Service Provider and Customer> Duration Enter a duration.
ity
Purpose
Maintenance Planner needs to record initial reading of the technical objects (equipment / functional location) in the SAP system. Atleast one measurement
document is required for scheduling the plan. Once scheduling is done, regular readings must also be recorded in the system by the Maintenance Tehnician.
Proactive Maintenance (4HI_US) PUBLIC
Purpose Error: Reference source not found 61
This process also can be automated my making use of the systems which gets the reading from technical objects and loads to SAP system through inter-
faces.
Time-to-time recording of these readings are relevant for accurate determination of maintenance due dates.
Procedure
2 Open the App Open Create Measurement Document for Technical Object The app opens.
(EAMS_WDA_MD_OIF)
On the Create Measurement Documents screen, make the following en-
tries:
● Basis for measurement reading: Measuring Point
● Measuring Point: < Measuring Point No>
Comment: Enter the measuring point number that was created
against the technical object.
● Choose Continue.
3 Enter Counter A new screen appears with the measuring points you entered: Measurement document is
Reading ● Reading: <Counter reading > created.
● Choose Save
Test Administration
Business
Role(s)
Responsibil- <State the Service Provider, Customer or Joint Service Provider and Customer> Duration Enter a duration.
ity
Purpose
When you schedule your maintenance plan for the first time, you trigger the maintenance cycle. The system uses the scheduling information in the mainte-
nance plan to calculate the maintenance package that is due next.
Procedure
2 Open the Open Schedule Maintenance Plan (IP10). The app opens.
App
3 Search Main- Enter the following and choose Enter. The Schedule Maintenance Plan:
tenance Plan ● Maintenance Plan: <Maintenance Plan number> Strategy Plan <Maintenance Plan
number> screen is displayed.
You can use the maintenance strategy created in the previous step.
Result
Test Administration
Business
Role(s)
Responsibil- <State the Service Provider, Customer or Joint Service Provider and Customer> Duration Enter a duration.
ity
Purpose
Using task lists, you can centrally define and manage maintenance tasks for your technical objects. General task lists can also help you to prepare mainte-
nance plans and orders.
A task list group combines one or more task lists according to their logical features. Within a task list group, each task list is identified by a group counter.
This enables you, for example, to combine several task lists in one group. Within the group, the system allocates a sequential number (the group counter) to
each individual task list.
Prerequisite
● Technical objects in the form of functional locations, equipment, and maintenance assemblies.
● Organizational units such as maintenance planners and work centers.
● Costs centers defined in the master data of the technical objects.
● Maintenance spare parts and assemblies in the MM (Materials Management) module.
2 Open the App Open Create Task List . The app opens.
3 Choose Task Choose Task List Type: General Maintenance Task List. The Create General Maintenance
List Type Task List screen displays.
5 Maintain Gen- Enter the following: The Operation Data tab appears.
eral Data ● Description:<Description>
Make your own description. For example: Mechanical Inspection
● Status: Released (General)
● Planner Group: YB1
● Work Center: RES-0100
● Work Center Plant: 1710
● Usage: 4
● Assembly:
● System Condition: not in operation
Choose Operation Data.
Test Administration
Business
Role(s)
Responsibil- <State the Service Provider, Customer or Joint Service Provider and Customer> Duration Enter a duration.
ity
Maintenance plan will have maintenance or inspection activities to be carried out for technical objects.
The frequency or strategy and, scope of the activities are defined in the maintenance plan.
Procedure
2 Open the App Open Create Maintenance Plan The app opens.
Test Administration
Business
Role(s)
Responsibil- <State the Service Provider, Customer or Joint Service Provider and Customer> Duration Enter a duration.
ity
Purpose
The Maintenance Planner needs to record initial reading of the technical objects (equipment / functional location) in the SAP system. Atleast one measure-
ment document is required for scheduling the plan.
Once the scheduling is done, regular readings must also be recorded in the system by the Maintenance Technician.
This process can also be automated my making use of systems which get the reading from technical objects and loads to SAP system through interfaces.
Time-to-time recording of these readings are relevant for accurate determination of maintenance due dates.
Procedure
2 Create Measurement Open Create Measurement Document for Technical Object The Create Measurement Documents
Document (EAMS_WDA_MD_OIF). screen is displayed.
On the Create Measurement Documents screen, make the
Proactive Maintenance (4HI_US) PUBLIC
Purpose Error: Reference source not found 72
Test Test Step Name Instruction Expected Result Pass / Fail /
Step # Comment
following entries:
● Basis for measurement reading: Measuring Point
● Measuring Point: <Measuring Point No>
Comment: Enter the measuring point number created
against the technical object.
● Choose Continue.
3 Enter Counter Read- A new screen appears with measuring point you entered. The measurement document is cre-
ing Reading: <Counter Reading> ated.
Choose Save.
Result
Measurement documents are created and these will help to schedule maintenance plan.
Test Administration
Business
Role(s)
Responsibil- <State the Service Provider, Customer or Joint Service Provider and Customer> Duration Enter a duration.
ity
When you schedule your maintenance plan for the first time, you trigger the maintenance cycle. The system uses the scheduling information in the mainte-
nance plan to calculate the maintenance package that is due next.
Procedure
2 Open the Open Schedule Maintenance Plan (IP10). The app opens.
App
3 Search Enter the following and choose Enter: The Schedule Maintenance Plan:
Mainte- ● Maintenance Plan: <Maintenance Plan number> Single Cycle Plan <Maintenance
nance Plan Plan Number screen is dis-
You can use the multiple counter plan created in the previous step.
played.
Result
Test Administration
Business
Role(s)
Purpose
This is Screening phase of the process where the supervisor might need to review the maintenance request and change responsibility of the requests and
take appropriate decision to proceed with request or reject the request.
Procedure
This section describes test procedures for each process step that belongs to this scope item.
Table 8:
Test Test Step Name Instruction Expected Result Pass/Fail/
Step Comments
#
1 Log On Log on to the SAP Fiori launchpad as Maintenance Supervisor. The SAP Fiori launchpad is dis-
played.
2 Access the App Open Screen Maintenance Requests (F4605) The app opens.
3 List Display of Mainte- By default, the app displays a list of maintenance requests that List of maintenance requests is
nance Requests are open. displayed based on filter criteria.
It is possible to switch between the list of maintenance requests
in Accepted, Rejected, Action Required or Completed status.
In the field Notification Type enter Proactive Work and choose
Go.
4 Review and Modify the Select the maintenance request which needs to be reviewed. Maintenance request is reviewed
Maintenance Request Maintenance request gets opened and details can be seen. or modified.
Choose Edit and if required, change the person responsible.
Update the priority of the maintenance request in the malfunc-
tion information section.
5 Accept the Mainte- On top right of the screen, options to accept and reject are avail- Maintenance request is ac-
nance Request able cepted.
Accept the maintenance request if the work needs to be per-
Proactive Maintenance (4HI_US) PUBLIC
Purpose Error: Reference source not found 76
Test Test Step Name Instruction Expected Result Pass/Fail/
Step Comments
#
formed
The reason code needs to be selected if maintenance request is
rejected.
If you reject the request,the same wont be processed anymore
and can be seen under rejected tab of My Maintenance Requests
app.
Test Administration
Business
Role(s)
Responsibil- <State the Service Provider, Customer or Joint Service Provider and Customer> Duration Enter a duration.
ity
Purpose
Once the proactive maintenance request is approved, we are in Planning phase of this process. The approved request will be called Maintenance Notification.
This process step shows how to convert a maintenance notification into a maintenance order and details planning the resources for the order.
Order processing helps you to plan maintenance tasks in greater detail. You decide the tasks to be performed and what components (materials) are needed,
and so on.
This section describes test procedures for each process step that belongs to this scope item.
Table 9:
Test Test Step Instruction Expected Result Pass/Fail/
Step Name Comments
#
1 Log On Log on to the SAP Fiori launchpad as Mainte- The SAP Fiori launchpad is displayed.
nance Planner.
2 Access the Open the Manage Maintenance Notifications The app opens.
App and Orders (F4604) app.
3 Get list of In the field Execution Object Type select Main- A list of accepted notifications is displayed based on the filter
Maintenance tenance Notification. criteria.
Notifications
4 Create or As- To create or assign an order, follow these The maintenance order is created and is assigned to the main-
sign Mainte- steps: tenance notification.
nance Order 1. Select a single maintenance notification or The ID of the maintenance order is displayed in the column As-
a list of maintenance notifications for which sociated With.
maintenance order needs to be created.
2. Choose Create Order button on the top of
the screen. The options appear.
3. Select the Order Type: Proactive Mainte-
nance (YA02)
4. Chooose Create.
Alternatively, it is possible to assign existing
maintenance order to a maintenance notifica-
tion using the Assign Order button.
Order will be assigned with operations and
components if the maintenance plan was as-
signed with tasklist.
7 Cost Review Go to Costs tab. On the top of the screen se- Planned / estimated costs reviewed / updated
8 Check Entries Choose Check Entries in the upper left corner Entries have been checked.
of the screen.
Test Administration
Business
Role(s)
Responsibil- <State the Service Provider, Customer or Joint Service Provider and Customer> Duration Enter a duration.
ity
After you have planned resources for the maintenance order, it can be submitted for approval to the supervisor. This will set the status of the maintenance
order to Ready to Prepare subphase.
Procedure
This section describes test procedures for each process step that belongs to this scope item.
Table 10:
Test Test Step Name Instruction Expected Result Pass/Fail/
Step Comments
#
1 Log On Log on to the SAP Fiori launchpad as Maintenance The SAP Fiori launchpad is displayed.
Planner.
2 Access the App Open the Manage Maintenance Notifications and Or- The app opens.
ders (F4604) app.
3 Get list of Mainte- Enter the following: A list of maintenance notifications is displayed
nance Orders ● Execution Object Type: Maintenance Order based on search criteria.
● Order Type: Proactive Maintenance
4 Submit Order for Select single maintenance order or a list of mainte- Maintenance order has been submitted for ap-
Approval nance orders which are ready for approval. proval.
On top right side of the screen, choose Submit for The order goes for approval as per the workflow
Approval. that you have maintained.
If custom workflows have not been maintained,
the order gets approved automatically.
Test Administration
Business
Role(s)
Responsibil- <State the Service Provider, Customer or Joint Service Provider and Customer> Duration Enter a duration.
ity
Purpose
This process step shows you how to approve a maintenance order from My Inbox (F0862) app. Kindly note that this step involves a flexible workflow which
can be set up to approve the maintenance order.
Procedure
This section describes test procedures for each process step that belongs to this scope item.
Table 11:
Test Test Step Instruction Expected Result Pass/Fail/
Step Name Comments
#
1 Log On Log on to the SAP Fiori launchpad as Maintenance Supervisor. The SAP Fiori launchpad is displayed.
2 Access the App Open My Inbox (F0862) app. A list of orders that are ready for ap-
proval is displayed.
3 Approve or Re- In the My Inbox screen, select the workflow request for mainte- The maintenance order is approved and
ject Maintenance nance order. In the details, review general data ,responsibilities, the order will be removed from the list
Order account assignment, cost and dates. in My Inbox app.
Update comment in Comments section. The maintenance order is in Ready to
Approve the maintenance order and add decision note if re- Prepare phase.
quired.
If the maintenance order is rejected,it can be further processed
with required details and can be sent for approval again.
Test Administration
Business
Role(s)
Responsibil- <State the Service Provider, Customer or Joint Service Provider and Customer> Duration Enter a duration.
ity
Purpose
We are in Ready to Prepare subphase. In this process step, you can review a list of approved maintenance orders and release them to Preparation phase.
Procedure
This section describes test procedures for each process step that belongs to this scope item.
Table 12:
Test Test Step Name Instruction Expected Result Pass/Fail/
Step Comments
#
1 Log On Log on to the SAP Fiori launchpad as Maintenance Planner. The SAP Fiori
launchpad is dis-
played.
2 Access the App Open Manage Maintenance Notifications and Orders (F4604) app. The app opens.
3 Review List of Mainte- On top there are list of filters available. Enter the following: A list of mainte-
nance Order nance orders is
Proactive Maintenance (4HI_US) PUBLIC
Purpose Error: Reference source not found 83
Test Test Step Name Instruction Expected Result Pass/Fail/
Step Comments
#
● Execution object: Maintenance Order Number which was approved in the displayed.
previous step
Choose Go.
4 Release Maintenance Select the order by selecting the check box on the left hand side. Choos Release. Maintenance or-
Order Plan costs at the time of releasing the order will be taken as baseline cost and will der is released for
be displayed in detailed cost analysis section of cost tab. Even if there is a change preparation.
in plan cost later the ,baseline cost will remain the same and this will help to un-
derstand the deviation from plan costs.
5 Purchase Requisition When the maintenance order is released, purchase requisition is created for the The purchase req-
Number for Non-Stock maintenance order. uisition number is
Material Items and ser- 1. Choose the selected maintenance order. The Maintenance Order screen is dis- displayed.
vices played.
2. Select the row for operation 0010 and choose the Material tab.
3. Note the purchase requisition number for non-stock material or services in the
Purchase Requisition column.
Test Administration
Business
Role(s)
Responsibil- <State the Service Provider, Customer or Joint Service Provider and Customer> Duration Enter a duration.
ity
Proactive Maintenance (4HI_US) PUBLIC
Purpose Error: Reference source not found 84
Purpose
The maintenance order is in Preparation phase now. Maintenance Backlog Overview screen will allow you to view various cards. You can check Maintenance
Backlog Card which shows backlog of maintenance orders based on phase or buckets.
Procedure
This section describes test procedures for each process step that belongs to this scope item.
Table 13:
Test Test Step Name Instruction Expected Result Pass/Fail/
Step Comments
#
1 Log On Log on to the SAP Fiori launchpad as Maintenance The SAP Fiori launchpad is displayed.
Planner.
2 Access the App Open the Maintenance Backlog Overview (F5105) The app opens.
app.
3 Open Maintenance Order Use the filter on the top to get the list of orders based The Maintenance Backlog card, External
via Maintenance Backlog on planning bucket template Procurement card and Quick Link card are
Card ● Planning Bucket Template: PUMP_1710 displayed.
● Past Buckets: 1
● Future Buckets: 5
4 Manage Maintenance Select the drop-down criteria to show list of orders. The maintenance backlog card is displayed
Backlog Card Below criteria are available for selection: using different selection criteria.
● By Phase
● By Maintenance Activity Type
● By Order and Notification Type
● By priority
5 Review Maintenance Or- Choose the bar chart to review the maintenance order The Manage Maintenance Notifications and
ders and Maintenance No- or the maintenance notification in that. Orders app opens.
tifications If the total count on the bar segment is 1,
then it will directly open the Maintenance
Order or Maintenance Notification screen.
6.1 Manage Maintenance Select Stock Components, Non-Stock Components The maintenance order details have been
Backlog Card (By Phase) Services and Resources tabs to review the corre- reviewed.
sponding details.
6.2 Manage Maintenance To keep the committed quantity and to fulfill the The system assigns the available stock ma-
Backlog Card (By Phase) - shortage quantity, follow these steps: terial to the maintenance order if there is a
Keep Commitment- Acti- 1. Go to the Stock Components tab. shortage.
vate (Optional)
2. Go to the Orders In Preparation tab.
3. Choose Keep Commitment > Activate .
You can schedule the job through the Schedule Mate-
rial Availability Check Report to perform an ATP check
for stock components.
6.3 Manage Maintenance To change the scheduling of the maintenance orders, The basic start date or the end date is
Backlog Card (By Phase) – follow these steps: changed and the order is moved to the next
Schedule Order (Optional) 1. Go to the Orders tab. or the previous bucket respectively.
2. Go to the Orders In Preparation tab. The maintenance order moves into the
scheduling phase.
3. Choose Change Scheduling and select any of the
options. You can assign the order to the next or
the previous bucket or you can change the basic
start date or the end date.
To submit the order for scheduling, choose Submit for
Scheduling.
7 Manage External Procure- Click on the bar chart to review the purchase requisi- The purchase requisition or the purchase or-
ment Card tion or the purchase order for the corresponding mile- der is displayed.
stone.
Test Administration
Business
Role(s)
Responsibil- <State the Service Provider, Customer or Joint Service Provider and Customer> Duration Enter a duration.
ity
Purpose
This process step shows you how to assign purchase requisitions to a source of supply and to convert assigned source purchase requisitions to purchase or-
ders.
Procedure
This section describes test procedures for each process step that belongs to this scope item.
Table 14:
Test Test Step Name Instruction Expected Result Pass/Fail/
Step Comments
#
1 Log On Log on to the SAP Fiori launchpad as Purchaser. The SAP Fiori launchpad is displayed.
2 Access the App Open the Process Purchase Requisitions - Formerly Man- The Process Purchase Requisitions screen is
age Purchase Requisitions (F1048) app. displayed
3 Search for Pur- On the Process Purchase Requisitions screen,enter the A list of purchase requisitions is displayed.
chase Requisition
Proactive Maintenance (4HI_US) PUBLIC
Purpose Error: Reference source not found 87
Test Test Step Name Instruction Expected Result Pass/Fail/
Step Comments
#
following and choose Go.
● Plant: 1710
● Purchasing Group: 001
● Purchasing Organization: 1710
4 Select Purchase Select the purchase requisitions you created in the pre- The Select Source of Supply screen is dis-
Requisition vious step. played.
Choose the link for 1 source under the Assigned Sup-
plier field.
5 Assign Source to In the Select Source of Supply screen, select a displayed The assignment of one source to the requisi-
Purchase Requisi- source with a real price (not zero), for example, tion is done. A list of purchase requisitions is
tion 17300001. displayed.
6 Prepare the Pur- Select the purchase requisition for which the assigned The Process Purchase Requisitions screen dis-
chase Order supplier is displayed. plays.
Choose Create Purchase Order.
7 Create the Pur- On Purchase Order Type, choose Standard PO and The purchase order is created.
chase Order choose Save.
On the popup screen, the system displays the message
Standard PO created under the number 450000XXXX.
Choose OK.
Please note down PO number
Test Administration
Business
Role(s)
Responsibil- <State the Service Provider, Customer or Joint Service Provider and Customer> Duration Enter a duration.
ity
Purpose
This process step shows you how to post the goods receipt for the purchase order.
Procedure
This section describes test procedures for each process step that belongs to this scope item.
Table 15:
Test Test Step Instruction Expected Result Pass/Fail/
Step # Name Comments
1 Log On Log on to the SAP Fiori launchpad as Warehouse Clerk. The SAP Fiori launchpad is displayed.
2 Access the App Open Post Goods Movement (MIGO) app. The Post Goods Movement screen is dis-
played.
3 Enter Goods Re- Enter the following and press Enter: The GR order is entered.
ceipt Order ● First top-left frame: Goods Receipt
● Second top-left frame: Purchaser Order
● Order: <Enter the Purchase order number in the pre-
vious step>
● GR goods receipt: 101
Choose Execute.
7 Set Item OK and Select the Item OK checkbox and choose Post at the bot- The system displays the message: Material
Post tom of the screen. document 500xxxxxxx posted.
Test Administration
Business
Role(s)
Responsibil- <State the Service Provider, Customer or Joint Service Provider and Customer> Duration Enter a duration.
ity
Purpose
You are now in Execution phase of the process. This process step shows you how to post the goods issue from storage location.
This section describes test procedures for each process step that belongs to this scope item.
Table 16:
Test Test Step Instruction Expected Result Pass/Fail/
Step # Name Comments
1 Log On Log on to the SAP Fiori launchpad asWarehouse Clerk . The SAP Fiori launchpad is displayed.
2 Access the App Open Post Goods Movement (MIGO) app. The Post Goods Movement screen is displayed.
3 Enter Goods Is- Enter the following and press Enter: The goods issue order is entered.
sue Order ● First top-left frame: Goods Issue
● Second top-left frame: Order
● Order: <Enter the maintenance order number>
● GI for Order: 261
● Choose Execute.
7 Set Item OK and Select the Item OK checkbox and choose Post at the bot- The system displays the message Material
Post tom of the screen. document 500xxxxxxx posted.
Test Administration
Business
Role(s)
Responsibil- <State the Service Provider, Customer or Joint Service Provider and Customer> Duration Enter a duration.
ity
Purpose
Once Preparation is done and backlog is reviewed, the order can be set for Ready to Schedule to start Scheduling phase.
Procedure
This section describes test procedures for each process step that belongs to this scope item.
Table 17:
Test Test Step Name Instruction Expected Result Pass/Fail/
Step Comments
#
1 Log On Log on to the SAP Fiori launchpad as Maintenance The SAP Fiori launchpad is displayed.
Planner .
2 Access the App Open the Find Maintenance Order (F2175) app. Find Maintenance Order App will display list of or-
ders.
3 Review List of Filter the list based on filtering options provided on A list of maintenance orders is displayed.
Maintenance Or- top and choose Go .
ders
4 Set Orders for Select the orders to be scheduled by clicking the The maintenance order is ready to be scheduled.
Ready for Schedul- check box.Choose Change Status > Ready to This will set the status of all order operations to
ing Schedule. ORSC.
Test Administration
Business
Role(s)
Responsibil- <State the Service Provider, Customer or Joint Service Provider and Customer> Duration Enter a duration.
ity
Purpose
In this step, you can schedule the order operations and set the operations to ready for execution.
Procedure
This section describes test procedures for each process step that belongs to this scope item.
Table 18:
Test Test Step Instruction Expected Result Pass/Fail/
Step Name Comments
#
1 Log On Log on to the SAP Fiori launchpad as Maintenance Planner. The SAP Fiori launchpad is displayed.
2 Access the App Open Find Maintenance Order (F2175) app. The app opens.
3 Review List of On top there are list of filters available. Enter technical ob- A list of maintenance orders are reviewed and
Maintenance ject 217100091 and choose Go. Adjust dates, capacity, and are ready for scheduling.
Order so on if required.
Test Administration
Business
Role(s)
Responsibil- <State the Service Provider, Customer or Joint Service Provider and Customer> Duration Enter a duration.
ity
Purpose
Procedure
This section describes test procedures for each process step that belongs to this scope item.
2 Access the App Open the Perform Maintenance Jobs (F5104A) app. The app opens.
3 Filter the list of Use the filter on the top to enter the order ID which A list of dispatched operations of the selected order
Orders for Exe- was dispatched for execution and choose Go. will be displayed.
cution
4 Assign Opera- Select the operation and click on Assign to Me The operation is assigned to you.
tion (Optional) If the order operation is not assigned to anyone then
only the Assign To Me button is enabled.
5 Select Opera- Choose the operations in PRE and MAIN stages to It will display the Perform Maintenance Job screen for
tion for Process- navigate to the Perform Maintenance Job screen. the operation which was selected on the list page.
ing
6 Start the Opera- Choose Start The subphase is changed to work in execution.
tion
7 Review Compo- Check the components which are associated with It will show the list of components that are associated
nents the order in the respective section on the Perform with the order.
Maintenance Jobs screen.
10 Pause and Re- Choose Pause to pause the work. For a paused operation, the subphase will be Work
sume Work After pausing the work, you can resume the work us- Paused. After resuming the work, the subphase
ing the Resume button. changes back to Work in Execution.
11 Time Confirma- Choose Record Time button at the top left corner of Success message is displayed and confirmations are
tion the operation object page to perform time confirma- posted. You can view the number of confirmations
tion. posted in the Operation Details tab.
In the Record Time screen, enter the following: The work progress is shown as 100 %.
● Enter the actual work. For example, 4 hours The subphase is changed to Work Finished.
● Enter the remaining work if any. For example, 2
hours
● Enter the confirmation text as required .
● Select the check box Final Confirmation.Choose
OK.when the time confirmation for the operation
is completed.
It needs to be repeated for all the operations in PRE
and MAIN execution stages.
12 Add Measure- You can add measurement for the technical object Measurement data is updated.
ment (Optional) using Add Measurement button.
Test Administration
Business
Role(s)
Responsibil- <State the Service Provider, Customer or Joint Service Provider and Customer> Duration Enter a duration.
ity
Purpose
After execution of Pre and Main work by the technician, the maintenance supervisor will review the work and change the status from Main Work Completed to
Post Execution phase.
Procedure
This section describes test procedures for each process step that belongs to this scope item.
Table 20:
Test Test Step Name Instruction Expected Result Pass/Fail/
Step Comments
#
1 Log On Log on to the SAP Fiori launchpad as Maintenance The SAP Fiori launchpad is displayed.
Supervisor.
2 Access the App Open Find Maintenance Order (F2175) app. A list of maintenance orders is displayed.
3 Review List of Maintenance On top there are list of filters available. Enter A list of maintenance orders is displayed.
Order Technical object: 217100091 and click on Go.
You can also search based on other filter criteria.
4 Review and Set Order Sta- Select the order and choose Change Status > The status of the maintenance order is
tus Main Work Completed Main Work Completed . changed to subphase Main Work Completed.
Test Administration
Business
Role(s)
Responsibil- <State the Service Provider, Customer or Joint Service Provider and Customer> Duration Enter a duration.
ity
Purpose
In this activity, you report the services that are performed, in the service entry sheet.
Procedure
This section describes test procedures for each process step that belongs to this scope item.
Table 21:
Test Test Step Name Instruction Expected Result Pass/Fail/
Step Comments
#
1 Log On Log on to the SAP Fiori launchpad as Purchaser. The SAP Fiori launch-
pad is displayed.
2 Access the App Open the Manage Service Entry Sheets (F2027) app. The app opens.
4 Add Attachments in Ser- You can upload files using the Upload button or add a link to the service
vice Entry Sheet (Op- entry sheet and view the existing attachments by following one of these:
tional) On the header level, go to tab Attachments
On the item level, go to tab Items, open the details and go to tab Attach-
ments.
If the attachments are not required any longer, you can delete them.
You can view the attachments and save them on your device regardless
of the status of the service entry sheet.
You can add or delete attachments only while editing the service entry
sheet. This means that the status of the service entry sheet must be In
Process.
5 Create the Service Entry Choose Create The service entry sheet
Sheet is created.
6 Send for approval Choose Send for Approval. The service entry sheet
is sent for approval.
7 Check the status of the On the Manage Service Entry Sheets screen, follow these steps:
service entry sheet. 1. Search for the service entry sheet that you had created above
2. Check the status of the service entry sheet.
Test Administration
Business
Role(s)
Responsibil- <State the Service Provider, Customer or Joint Service Provider and Customer> Duration Enter a duration.
ity
Purpose
In this process step the technician will execute post operations activities (if any) and also update the malfunction details and failure data.
Procedure
This section describes test procedures for each process step that belongs to this scope item.
2 Access the App Open the Perform Maintenance Jobs (F5104A) app. The app opens.
3 Filter the list of Use the filter on the top to enter the order ID which A list of dispatched operations of the selected order will
Orders for exe- was dispatched for execution and choose Go. be displayed.
cution
4 Select the Or- Choose the operations in POST stage to navigate to It will display the Perform Maintenance Job screen for the
der Operation the Perform Maintenance Job screen.. operation which was selected on the list page.
for Processing
5 Edit Malfunc- Choose Edit button available in Malfunction Data The saved details are shown in the malfuction data.
tion Data (Op- section.
tional) This will open the Edit Malfunction Data screen.
● Select an effect from dropdown list.
● Select a failure mode from dropdown list.
● Enter the malfunction start date and time as to-
day's date “09:00:00” am
● Enter the malfunction end date and time as to-
day's date “11:00:00” am.
● Select the checkbox if it is a breakdown. The
breakdown duration is automatically calculated.
● Describe the breakdown.
Click on Save button
You can edit the details in the Malfunction Data sec-
tion only if there is a maintenance notification asso-
ciated with the maintenance order.
6 Record Mal- Choose Add icon available in Malfunction Details The saved details are shown in the malfuction details.
function De- section. The Add Malfunction Details screen is dis-
tails (Optional) palyed. Enter the following details in the Damage
Details tab:
● Select the object part from dropdown list.
7 Time Confirma- Choose Record Time at the top left corner of the op- You will receive a message informing you that the time
tion eration object page to perform time confirmation. confirmations have been posted. You can view the num-
In the Record Time screen that opens, enter the fol- ber of confirmations that have been posted in the Opera-
lowing details: tion Details screen.
● Actual Work: For example, 4 hours The work progress is shown as 100 %.
● Remaining work if any. For example , 2 hours The subphase is changed to Work Finished.
● Confirmation text as required
Select the Final Confirmation checkbox. Choose OK
button when the time confirmation for that opera-
tion is completed.
This step needs to be repeated for all the opera-
tions in Post execution stages.
Test Administration
Business
Role(s)
Responsibil- <State the Service Provider, Customer or Joint Service Provider and Customer> Duration Enter a duration.
ity
Purpose
This phase will allow the maintenance planner to review the cost of maintenance orders.
Procedure
This section describes test procedures for each process step that belongs to this scope item.
Table 23:
Test Test Step Instruction Expected Result Pass/Fail/
Step Name Comments
#
1 Log On Log on to the SAP Fiori launchpad as Maintenance The SAP Fiori launchpad is displayed.
Planner.
2 Access the Open the Maintenance Order Costs (F4603) app. The app opens.
App
3 Enter De- Use the filter option available to search for mainte- Detailed cost can be viewed based on whether it is es-
tails
Proactive Maintenance (4HI_US) PUBLIC
Purpose Error: Reference source not found 103
Test Test Step Instruction Expected Result Pass/Fail/
Step Name Comments
#
nance orders. Enter the following details: timated, planned, baseline, and actual.
● Relative Date Function: Previous30days
● G/L Account Hierarchy: YPS2
● Ledger: OL
● Company Code: 1710
Choose Go.
4 Review Cost Select any order to see operation-wise cost split. Detailed cost of each order is reviewed.
Details
Test Administration
Business
Role(s)
Responsibil- <State the Service Provider, Customer or Joint Service Provider and Customer> Duration Enter a duration.
ity
Purpose
The maintenance notification is completed and the maintenance order is technically completed after the required maintenance work has been performed.
The technical completion reduces all the purchase requisitions, open reservations, and capacities still outstanding for the maintenance order.
Proactive Maintenance (4HI_US) PUBLIC
Purpose Error: Reference source not found 104
Nevertheless, the order can continue to receive costs, for example, through invoice receipts for delivered and used materials. However it is blocked for all
changes in the processing.
The order settlement transfers the costs incurred that were temporarily collected for the maintenance order, to the recipient, for example, to the cost center
for the maintained object. This process step shows you how to technically complete a maintenance order.
Procedure
This section describes test procedures for each process step that belongs to this scope item.
Table 24:
Test Test Step Name Instruction Expected Result Pass/Fail/
Step # Comments
1 Log On Log on to the SAP Fiori launchpad as Maintenance The SAP Fiori launchpad is displayed.
Planner.
2 Access the App Open the Find Maintenance Order (F2175) app. The app opens.
3 Search for Order Num- In the Maintenance Order screen, enter: List of orders displayed as per the filter crite-
ber Order Type: Proactive Maintenance ria
Choose GO.
5 Set Complete (Techni- Select the orders to be technically completed using The Complete (Technically) screen displays.
cally) Status the check box on right side.
Choose Change Status > Complete Technically .
6 Reference Data Enter the following: The Complete (Technically) status for the
● Reference Date: <Date> maintenance order is set.
● Reference Time: <Time>
● Complete Assigned Notifications: flag set
Choose OK
Test Administration
Business
Role(s)
Responsibil- <State the Service Provider, Customer or Joint Service Provider and Customer> Duration Enter a duration.
ity
Purpose
This process step shows you how to create the invoice with reference to the purchase order.
Procedure
This section describes test procedures for each process step that belongs to this scope item.
Table 25:
Test Test Step Name Instruction Expected Result Pass/Fail/
Step Comments
#
1 Log On Log on to the SAP Fiori launchpad as Accounts Payable Accountant. The SAP Fiori launchpad is dis-
played.
2 Access the App Open Create Supplier Invoice - Advanced (MIRO). The app opens.
3 Navigation If the system prompts you, make the following entries and choose Con- The Enter Incoming Invoice
5 Enter Purchase Or- On the Purchase Order References screen, make the following entries: The Purchase Order References
der References Reference Document Category: Purchase Order/ Scheduling Agreement screen is displayed.
Purchase Order: Enter the purchase order you posted in the previous
step.
6 Check the Pur- Check the amount, the quantity and the tax code. The amount and the quantity
chase Order Items correspond to the values of the
data goods receipts.
7 Check Tax code In the Tax area, check the tax code information and the tax amount.
Type Description
Style
Example Words or characters quoted from the screen. These include field names, screen titles, push-
buttons labels, menu names, menu paths, and menu options.
Textual cross-references to other documents.
www.sap.com/contactsap
Example Emphasized words or expressions.
EXAMPLE Technical names of system objects. These include report names, program names, transaction
codes, table names, and key concepts of a programming language when they are surrounded
by body text, for example, SELECT and INCLUDE.
Example Output on the screen. This includes file and directory names and their paths, messages,
names of variables and parameters, source text, and names of installation, upgrade and data-
base tools.
Example Exact user entry. These are words or characters that you enter in the system exactly as they
appear in the documentation.
<Exam- Variable user entry. Angle brackets indicate that you replace these words and characters with
ple> appropriate entries to make entries in the system.
EXAMPLE Keys on the keyboard, for example, F 2 or E N T E R .
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Proactive Maintenance (4HI_US) PUBLIC
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