Drona Academy Tetulmari.

Class IX: Subject: IT

Session 1
1) What is Communication?
Ans: Communication means being able to tell other people what you want
to say. Expressing our feelings, passing on information or influencing
other’s people’s opinions, are part of the communication.
2) What are the ways of communication?
Ans:
i) Verbal form: means communicating orally.
ii) Non-verbal form: means communicating using body language, gestures
or tone, and pitch.
iii) Written form: means communicating via handwritten or printed
information.
iv) Visual form: means communicating via pictures, logos, posters, maps or
charts etc.
3) What are Elements of Communication?
Ans:
i) A Sender or Messenger: the one who initiate the
communication.
ii) Ideas/ Information: The idea being conveyed.
iii) Communication channel: Channels are the medium which is
used to communicate.
iv) Receiver or recipient: Receiver is an object which receive
message from author.
v) Decoding: Decoding is a process of revert of Encoding.
vi) Feedback: It may include certain things, most commonly, if
message is successfully received or not.
4) What is importance of communication skills?
Ans:
i) Get the message across correctly.
ii) Professional success.
iii) Increased productivity.
iv) Help in problem solving.
v) Better professional Image.
vi) Better networking and relationships.

5) What is Effective Communication?

Ans: Effective Communication that makes the right impact and delivers the
right message across.
6) What is significance of Communication?

Ans: Significance of communication are summarizing below:

a)It helps understand people better removing misunderstanding.

b)It creates clarity of thoughts and expressions.
c)It also educates people.
d)The Communication brings people together, closer to each other.
e)It bridges the gap between individuals and groups and helps them work
as a team.
7) What are barriers in communication?
Ans: Following are list of various factors and barriers of communication:
a) Cultural Barrier
b) Physical and Environmental
c) Interpersonal Barrier
d) Perceptual Barriers
e) Gender Barriers
f) Emotional/Personal Barriers.
g) Language Barriers.
8) What are 7’C of Communication?
Ans: Following are 7’c of communction:
a) Clear: Be clear with message, keep it simple.
b) Concise: Be precise and at the point.
c) Courtesy: Consider feelings and viewpoint of receiver. Be
respectful to courteous.
d) Concrete: Be definite, specific, and not vague.
e) Complete: Convey all the facts related to the topic.
f) Correct: Use accurate facts and figures, ensures proper use of
grammar and spellings.
g) Coherent: Stick to the main topic of message.
 Session 2
1) What is Verbal Communication?
Ans: Verbal communication is a type of oral communication in which we
use sound and words to express ourselves.
2) What are factors involve in effective verbal communication?
Ans: Following factors involve in effective verbal communication:
i) The tone of the speaker.
ii) Clarity of speech.
iii) The speed of speaking.
iv) Volume.
v) Body language.
vi) Vocabulary or rather the quality of words.
3) Write components of verbal communication.
Ans: Following are components of verbal communication:
i) Clear Speech of Sender.
ii) Listening Skills of Receivers.
iii) Common, Fluent Language.
iv) Comprehensions.
4) What are types of verbal communication?
Ans: Types of verbal communication are:
i) Intrapersonal Communications.
ii) Interpersonal Communication.
iii) Small Group Communication.
iv) Public Communication or Public Speaking.
5) What are advantages of verbal communication?
Ans: The verbal communication offers these advantages:
i) Conveying our messages is easy and quick.
ii) The response you get from the audience is quick and immediate.
iii) It is a cheaper way of communication.
iv) It promotes a secure exchange of ideas.
v) It appropriately communicated; it can have a powerful effect on the
listener.
6) What are disadvantages of verbal communication?
Ans: The verbal communication offers these disadvantages:

i) The lingual and cultural differences of the speaker and the

listener(s) may result in miscommunication.
ii) It has no legal validity.
iii) It is not suitable for lengthy messages.
iv) If we use confusing complicated words, it may be difficult to
comprehend.
7) What is Non-Verbal Communication?
Ans: Non-Verbal communication is the form of communication, which does
not use any word or sounds to convey our messages; instead, our body
language, facial expression, hand movement, gestures and general behavior
send our message.
8) What are components of Non-Verbal Communication?
Ans: Following are components of Non-Verbal Communication:
i) Body Language.
ii) Facial Expression.
iii) Hand Movement.
iv) Proximity of Position.
v) Eye Contact.
vi) Appropriate voice tone.
9) What are advantages of Non-Verbal Communication?
Ans: The non-verbal communication offers these advantages:
i) Non-Verbal cues are easy to give.
ii) Time is usually not wasted in non-verbal communication.
iii) Even illiterate people can pick up non-verbal cues because the
messages are conveyed through expression and the body language.
10) What are disadvantages of Non-Verbal Communication?

Ans: The non-verbal communication has some following disadvantages:

i) Long and detailed messages cannot be communicated non-verbally.

ii) In this type of communication, speakers only use gestures, facial
expression, eye contact and touch. It might become difficult for some
people to understand.
 Session 3

1) What is Visual Communication?

Ans: Visual Communication is a type of communication in which the

message are conveyed through pictures, signboards, logos etc. , i.e.,
through visual medium.

2) What are components of Visual Communication?

Ans:
i) Objects
ii) Models
iii) Pictures
iv) Drawings/Illustrations.
v) Graphs
vi) Maps
vii) Signboards.
viii) Instructional Symbols.
ix) Logos.

3) What are advantages of Visual Communication?

Ans: Following are advantages of Visual Communication:
i) Its message gets delivered immediately.
ii) Understanding a visual tool does not require a specialized
education and training.
iii) Visual medium is able to communicate with people from all
background who speak other language.
4) What are disadvantages of Visual Communication?
Ans: Following are disadvantages of Visual Communication:
i) Not everything can be expressed in image.
ii) A visual sign may deliver contradictory message in different
cultural background.
iii) It takes time and money to produce visual media.
5) What is written communication?
Ans: Communicating through words is called written communication. In
Written Communication the message should be formed clearly and
effectively so that the intended message gets conveyed in right form.
6) What are components of Written Communication?
Ans: Following are components of Written Communication:
i) Structure.
ii) Style.
iii) Content.
7) What are advantages of Written Communication?
Ans: Following are advantages of Written Communication:
i) It is a permanent means of communication.
ii) Written communication is more precise and explicit.
iii) It provides ready records and references.
iv) Legal defenses can depend upon written communication as it
provides valid records.
8) What are disadvantages of Written Communication?
Ans: Following are disadvantages of Written Communication:
i) Written Communication is comparatively Costly.
ii) Instant clarification is not possible.
iii) Time Consuming.
iv) Additional Work load.