BSC HEALTHCARE PROGRAM OVERVIEW

The Bachelor of Science in Healthcare Management is a 180-credit-hour program that is offered

online and at the Colorado Springs campus. The program includes 51 credit hours of general
education credit, 109 credit hours of core healthcare management classes, and 20 credit hours of
electives to define a concentration area.
The Bachelor of Science in Healthcare Management is designed to provide students with knowledge
and skills applicable to management positions in the healthcare industry as well as the application of
fundamental principles and concepts of business administration to the healthcare management field.
Students will be presented with an integration of foundational knowledge in healthcare management
and understanding and analysis of current issues such as reimbursement strategies; the changing
legislative and regulatory environment; and the relationship of cost, quality, and access to care.
Students may compare healthcare delivery models for their purposes and effectiveness, and contrast
the United States with other countries; apply technology innovations and business, ethical, and legal
principles to the management of healthcare organizations; and analyze various types of reimbursement
received for healthcare services and the effect on the financial operations of a healthcare organization.
This program does not lead to additional licensure or certification. As such, CTU has made no
determination regarding prerequisites for licensure or certification in any state or jurisdiction.
HEALTH STUDIES MISSION STATEMENT
Health Studies at CTU is dedicated to providing quality programs that integrate the relevant principles
and competencies to empower students from diverse backgrounds to pursue leadership roles and
career pathways in an evolving healthcare field.
Degree Requirements
Courses: General Education
Course Title Course Description Credit Hours
COMS105 INTERPERSONAL COMMUNICATIONS 4.5
This course explores the importance of effective interpersonal communication. This course covers: how
interpersonal communication impacts an individual, how to recognize the different methods of
communication and establishing and maintaining personal and professional relationships through
effective communication.
or
COMS203 SPEECH COMMUNICATIONS 4.5

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This course is designed to assist in sharpening students’ skills in oral communication with a focus on
presenting in professional settings. Understanding basic communication concepts: brevity, precision
and adherence to common delivery methods are hallmarks of clear, consistent and concise
communication.
ENGL104 INTRODUCTORY WRITTEN COMMUNICATION 4.5
ENGL104 is the first course in a sequence of two composition classes designed to empower students to
develop their voice, build confidence in writing, and develop both their writing and critical thinking
skills. Students will have the opportunity to practice adapting their writing for different audiences,
purposes, and platforms, and will be able to explore how the choices they make influence the meaning
and success of their written communications. This course explores the use of the writing process to
compose clear, organized writings that are appropriate for various audiences and purposes. This
course introduces the importance of clear and persuasive writing in personal, professional, and
academic contexts.
ENGL105 PROFESSIONAL WRITTEN COMMUNICATIONS 4.5
ENGL105 is the final course in the composition sequence and builds on the writing skills developed in
ENGL104. In this course, students continue to practice writing for a variety of contexts, purposes, and
audiences. Throughout the course, students incorporate research into their writing by using digital
tools and resources to identify and cite credible sources following CTU APA guidelines.
HIST101 MODERN AMERICAN HISTORY: 1950 TO THE 21ST CENTURY 4.5
This course focuses on the key people, social experiments, and technologies that continue to impact our
lives. Particular attention is paid to the latter half of the 20th Century and the dawn of a new
millennium in America – a time that, through the lens of history, both gives us pause and inspires hope
for the future.
MATH102 INTRODUCTION TO COLLEGE MATH 4.5
Introduction to College Math familiarizes students with mathematical thinking and explores how a
knowledge of mathematics can benefit them personally and professionally. The course is designed to
give students the tools for making logical decisions and developing connections between mathematics
and their fields of study and daily activities. Specifically, this course focuses on arithmetic operations,
linear equations, and the use of rates, ratios, proportions, and percentages to describe relationships
between given quantities.
MATH106 ALGEBRA FOR BUSINESS 4.5
Business algebra is designed to provide students with a critical set of tools to help them develop
solutions to problems in a business environment. This course introduces students to quantitative
techniques necessary to better understand the mathematical principles important to success in the

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professional world. Specifically, this course focuses on applied mathematical methods with a broad
emphasis on business applications.
PHIL101 INTRODUCTION TO ETHICS 4.5
This course is designed to provide students a basic understanding of moral and ethical theories and
concepts. The activities and discussions encourage students to explore and solve ethical dilemmas by
identifying and applying moral and ethical theories. Students will also be encouraged to explain their
reasoning from cultural, professional, and personal standpoints. A variety of ethical issues and
methodologies will be explored, as students evaluate moral dilemmas in an assortment of work and life
scenarios.
SCI101 INTRODUCTION TO THE SCIENCES 4.5
This course introduces students to the physical, life, and Earth sciences. Students have the opportunity
to explore the principles of scientific critical thinking. Utilizing the Scientific Method, as well as other
quantitative and qualitative approaches, students can draw meaningful conclusions about the real
world.
SCI103 SCIENCE AND TECHNOLOGY- LABORATORY COURSE 1.5
This is a learning experience that complements the Introduction to the Sciences course. Since the
course addresses how scientific thinking and the resultant technology has changed modern life, this lab
will provide students with experiences in the scientific approaches of different sciences covered, such
as: biology, chemistry, physics, geology and astronomy. This lab will be constructed specifically to
extend the learning from each unit of the Introduction to the Sciences course, designed to provide
experiences which deepen students’ familiarity with the scientific method and way of asking questions
and solving problems.
SCI201 ENVIRONMENTAL SCIENCE AND SUSTAINABILITY 4.5
This course analyzes the interrelationships between the natural environment and human activities. In
this course, students are taught about the preservation and conservation of natural resources and the
resilience of the natural environment with respect to the carrying capacity of the earth. Furthermore,
students will explore topics related to environmental ethics and apply principles of sustainability to
issues impacting natural resources and biodiversity. Finally, this course will teach a holistic approach
in learning about environmental problems and rehabilitation through individual and group behavioral
changes and environmental regulations.
SOCL102 INTRODUCTORY SOCIOLOGY 4.5
This course introduces students to the study of sociology and how it applies to careers, community, and
family. Sociology examines the nature of society including the theories and principles of multi-cultural

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and social interactions. This course addresses how the concepts of social organization, social
institutions, and social changes influence everyday life.
UNIV104 ACADEMIC AND CAREER SUCCESS 4.5
UNIV104 is designed to provide students with a foundation for success in CTU’s undergraduate
academic environment. This course introduces effective academic strategies and resources integrating
them with career planning methods that can be leveraged to pursue future academic and professional
goals.
or
HUMNELE HUMANITIES ELECTIVE 4.5
Total Credit Hours: 51
Courses: Core Lower Level
Course Title Course Description Credit Hours
ACC310 ACCOUNTING FOR NON-ACCOUNTING MAJORS 4
This accounting course is designed for non-accounting majors. Students learn the basic structure of
accounting, how to maintain accounts, use account balances to prepare financial statements, complete
the accounting cycle, and begin to learn about internal control and accounting for assets. Students will
explore accounting examples from their major area of study.
ECON212 PRINCIPLES OF MICROECONOMICS 4.5
This course examines the tools of economics as they apply to the operation of a market economy. It
covers supply and demand analysis, consumer behavior, and the economic nature of production—
including costs and profits. The behavior of firms in competitive and monopolistic environments is
studied, as well as income distribution and the effects of government intervention on the free market
system. Students have the opportunity to develop a new perspective and deeper understanding of the
impact of current events on everyday problems and situations.
HSS100 INTRODUCTION TO IT IN HEALTHCARE 4.0
This course provides an overview of information technology and its role in healthcare settings. The
language of health information technology, its implications, and the evolution of healthcare technology
will be explored. Specific topics include word processing, spreadsheets, database management,
presentation software, and emerging technologies and trends for the future.

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 HSS103 INTRODUCTION TO HEALTHCARE DELIVERY SYSTEMS 4
This course will introduce students to complex healthcare organizations and delivery systems within
the United States. Basic concepts and current issues will be discussed to provide understanding of how
these systems are organized, managed, and financed. Legal and regulatory influences on the delivery
of healthcare will be discussed. Healthcare providers and their role in the delivery of healthcare will
be identified.
HSS110 CONCEPTS IN HEALTHCARE ORGANIZATIONS 4
This course identifies the principles of financial, practice, and human resource management in relation
to healthcare organizations.
HSS121 MEDICAL TERMINOLOGY 4
This course is an introduction to the language of health care focusing on the construction, definition,
spelling, and pronunciation of medical terms, and the definition of common abbreviations and
acronyms. Students are introduced to the terminology of complementary and alternative medicine and
the importance of culturally competent communication.
HSS210 FUNDAMENTALS OF REIMBURSEMENT IN HEALTHCARE 4
This course is designed to provide students with an overview of the health insurance industry and
healthcare reimbursement. Students will be introduced to common medical billing practices and the
financial, regulatory, and business processes that are involved with healthcare reimbursement.
Students will have hands-on practice using a simulated electronic health record platform to post
payments, make payment adjustments, and interpret insurance cards.
HSS215 SOFTWARE APPLICATIONS IN HEALTHCARE: VIRTUAL LEARNING
EXPERIENCE 4
This course introduces students to the basic components of electronic health record application and its
impact on the delivery of healthcare. This course is designed to provide the student with a virtual
learning experience that exposes them to common administrative and clinical procedures in healthcare.
HSS261 ETHICS IN HEALTHCARE 4.5
This course focuses on the role of ethics in healthcare delivery. The student is introduced to basic
ethical principles and its application while considering personal bias within the context of working
with diverse individuals.
IT254 SPREADSHEET APPLICATIONS 4
This course introduces students to spreadsheet applications. There is an emphasis on the design,
format, functions, and formulas of spreadsheet operations in solving real-world problems. Special

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attention is paid to data literacy skills, including using spreadsheets to read, interpret, organize, and
present data.
MGM255 MANAGEMENT FUNDAMENTALS 4
This course introduces the student to business management structures. It covers how the structures can
act as a competitive advantage. Emphasis is on how the organization's management structure and
leadership styles can impact businesses and how an organization must adapt or respond to the changes.
UNIV201 CAREER PLANNING AND MANAGEMENT 4
This course is designed to provide the knowledge and application of effective career management
strategies for career development and transition; through student self-assessment and research into
potential career fields. Students pursue the knowledge and skills to identify and communicate
themselves as a brand.
Total Credit Hours: 49
COURSES: CORE UPPER LEVEL
Course Title Course Description Credit Hours
BADM370 QUALITY MANAGEMENT 4
During this course, the student investigates the emerging principles of quality and its implementation.
Explores the processes and values for implementing quality, self-managed work teams, principles of
quality, and the importance of including quality as a business strategy. Covers how to examine and
improve work processes in the organization.
HCI300 INTRODUCTION TO HEALTH INFORMATICS 4
This course will provide the fundamentals of Healthcare Informatics including the roles of healthcare
information and management systems professionals, the organizational structures in which they work,
and fundamentals of IT project management and implementation techniques. Tools for optimizing
electronic access and analysis of health information for improving outcomes of patient care will be
emphasized. Topics of discussion will include current IT tools being used in the healthcare industry as
well as emerging trends and the IT Future of healthcare and how to manage these within the
healthcare environment.
HCM307 THE HEALTH CARE INDUSTRY 4
This course introduces and describes the healthcare delivery system with an emphasis on its history,
development and evolution in the United States. The roles of key stakeholders will be established, and
students will discuss how the evolution of care and payer models has impacted consumers and

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providers. Students will be exposed to different types of provider organizations with a general
orientation to the laws, regulations, and policies that govern the health care industry.
HCM330 HEALTHCARE STATISTICS AND RESEARCH 4
This course is a study of healthcare statistics and research including statistical principles, descriptive
and inferential statistics, and research methods. Statistical concepts are related to the operations of a
healthcare organization. Emphasis is on defining healthcare statistics and their application to decision
making, trend analysis, benchmarking, and resource allocation for financial, clinical, and quality
management. Students will have an opportunity to formulate and ask questions, locate, collect, and
evaluate healthcare statistics and data resources, summarize, display, report, and interpret information,
and explore the limitations in statistical inferences. Manual and software assisted methods of
computing, presenting, and reporting statistical data is also covered.
HCM337 CURRENT LEGAL, ETHICAL AND REGULATORY ISSUES IN HEALTHCARE
4
This course is an introduction to legal, ethical and regulatory standards governing healthcare
organizations. Topics include legal requirements, responsibilities, and constraints related to the health
care provider/patient relationships, medical records, malpractice insurance, and licensure of health
professionals, as well as unique ethical dilemmas in the healthcare field, such as those related to
patient privacy, confidentiality and informed consent.
HCM410 FISCAL MANAGEMENT IN HEALTHCARE SERVICES 4
This course introduces concepts and techniques of managerial accounting for general health services
managers. Topics covered include: fiscal planning and performance, budgeting, control and reporting.
Financial management in long-term care facilities, home health agencies, and hospitals are discussed.
HCM419 HEALTH POLICY AND POLITICS 4
This course focuses on the U.S. health care system and the policies that influence the provision of
healthcare services and public health outcomes. Students will examine the historical and political
context of health policy and the policy making process at state and federal levels. The key stakeholders
in the policymaking process will be identified, and students will discuss how they can be brought
together to build coalitions and partnerships to shape and influence policy making decisions. Students
will apply the Centers for Disease Control and Prevention (CDC) policy process to recommend ways
to develop or change policy to address public health problems.
HCM425 MANAGING THE HEALTH OF POPULATIONS 4
This course examines population health from an epidemiologic and public health perspective. Concepts
and methods are applied to managerial decision-making in the delivery of healthcare services to
address community/population health issues. An evidence-based and data driven approach is used to

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explore the determinants of health and assess the health status and healthcare needs of populations.
The role of healthcare organizations in the development of intervention strategies to improve quality
and delivery of health services in the community is explored.
HRMT215 MANAGEMENT OF HUMAN RESOURCES 4
This course examines the role and function of the Human Resource Department in the organization and
provides an overview of human resource management activities covering the essential employment and
managerial tasks required. Topics include, but are not limited to job analysis, performance
management, staffing, career development, and diversity and labor relations.
HSA320 ADMINISTRATION IN HEALTHCARE SERVICES 4
The emphasis in this class is on the organization and administration of health services. This course
includes examination of: mission statements; organizational goals and objectives; the role of values
and ethics; access and use of services; resource, cost and benefit analysis; delivery models; assessment
and assurance of quality.
HSS310 ECONOMICS OF HEALTHCARE 4
This course builds on the learner’s understanding of the principles of microeconomics to examine the
importance of economics in healthcare decisions. The economic principles and market conditions
impacting the healthcare industry will be discussed. Students are introduced to the various forces
influencing the economics of healthcare including but not limited to competition, supply and demand,
the role of healthcare providers, consumers and payers, and how public policy Influences the economy
of healthcare.
HSS420 GLOBAL HEALTH SYSTEMS 4
The rising cost of healthcare in the United States continues to be on the forefront of many political
campaigns and discussions. This course will provide an overview of global health problems and
national health systems to provide the student with a perspective on how societies in developed and
under-developed countries approach health and healthcare including cultural, economic and political
factors. In addition to national systems, the roles played by certain global/international systems such
as the Global Health Data Exchange (GHDx), World Health Organization (WHO), certain United
Nations (UN) agencies and Non-Governmental Organizations (NGOs), will be explored. The student
will examine the struggles faced by healthcare leaders in managing multiple demands and pressures to
contain costs while providing quality care.
HSS491 HEALTHCARE MANAGEMENT CAPSTONE 4
This course is a culmination of prior coursework leading to the demonstration of the achievement of
the program competencies. Students will be presented with assignments that will demonstrate

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integration of knowledge and application of concepts to the management and operations of a
healthcare organization.
MGM335 ORGANIZATIONAL BEHAVIOR PRINCIPLES 4
In this course students examine individual and group behavior within the context of organizational
design and culture. This course teaches theoretical and practical knowledge for understanding topics
such as motivation, leadership, managerial decision-making, group processes, and conflict resolution.
MKTG225 INTRODUCTION TO MARKETING 4
This course examines the basic concepts of marketing. Students explore various aspects of the analysis
of the marketing process. This includes learning about creating, communicating, and delivering value
to customers. Students examine the fundamentals of marketing, then progress to the application of
those fundamentals within an organization and the contemporary market environment.
Total Credit Hours: 60
Courses: Concentration
Course Title Course Description Credit Hours
ELE Select 20 credit hours from the list of courses below
Total Credit Hours: 20
COURSES: ELECTIVE CHOICES
Credits
Course Title Course Description Credit Hours
BHVS205 MANAGERIAL PSYCHOLOGY 4
This course examines key theories and practices of leadership in the workplace. It exposes students to
the skills related to workplace supervision. Students compare and contrast ways of managing various
workplace relationships. Students have the opportunity to develop professional communication skills
that emphasize effective interactions. The course is designed to develop managerial skills across all
levels.
BHVS315 INTERPERSONAL COMMUNICATION AND DYNAMICS 4
This course defines two-way communication a critically important capacity for anyone at work. Just as
in real estate its ''location, location, location'', in the workplace dealing with people, its
''communication, communication, communication.'' Communication is not just broadcasting—it is
sending and receiving a message on the same wavelength. The course focuses on framing clear
messages as well as listening with clarity and compassion. It provides a model for how to engage in
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authentic and powerful conversations and to facilitate dialogue in a large or small group. Conflict if
unaddressed does not go away, it merely goes underground and becomes toxic and destructive to an
organization or relationship. The course addresses conflict and how to air, and resolve it in a civilized
manner, without destroying the quality of the human relationship. Negotiation strategies and
techniques for achieving win-win solutions will also be presented.
FINC225 FINANCIAL STATEMENT ANALYSIS 4
This course is a basic introduction to the concepts of finance. It presents an overview of financial
statements and financial statement analysis Specific topics include ratio analysis, trend analysis, ethics,
and financial proformas.
HRM345 BUILDING EFFECTIVE TEAMS 4
In this course students will explore the characteristics of diversity and teams in a work environment.
They will explore the opportunities and challenges that arise from a diverse workforce. In addition,
team building and conflict resolution skills will be covered in this course.
HRMT440 MANAGING ORGANIZATIONAL CHANGE 4
This course focuses on the theories, stages, practices, and implications of the organizational change
process. Some topics discussed include preparing to manage change, articulating choices, envisioning
the future, and implementing change programs. Students study organizational development models to
apply the change process. The major objective of this course is to equip students with the skills and
knowledge needed to address the continuous changes in the organization.
MGM316 INTERNATIONAL BUSINESS COMMUNICATIONS 4
This course is designed to enhance students’ knowledge of cultures, traditions, and value systems as
they apply in international, multinational, and global business settings. Students explore topics such as
language and other forms of communication, traditions, values, norms, cultural diversity, cultural
influences on communication and the negotiation process, and ways to improve communications with
people whose first language is something other than English.
MGMT385 CUSTOMER SERVICE EXCELLENCE 4
The focus of this course is on building sustainable excellence in customer service. Students are taught
the skills necessary to communicate professionally, enhance customer and employee relationships, and
modify processes and systems to exceed customer expectations. Understanding how the various ‘people
skills’ that: build customer and employee loyalty, increase credibility, and demonstrate confidence, are
used to drive customer service solutions before problems occur.
OB460 CREATING CHANGE IN INDIVIDUALS AND ORGANIZATIONS 4

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Learning never ends—for individuals and for organizations. This course looks at organizational
change and development throughout history and into the 21st century. The concept of creating
organizations that foster the learning and development of their people, that capture organization
wisdom through knowledge management and that help people think in strategic systems-oriented ways
has become a classic in the field of Organizational Behavior and Change. This course examines the
elements and disciplines that can generate a culture of learning and change. Students have an
opportunity to reflect on their own learning as they contemplate the work of growing people and
organizations to achieve their highest potential.
SCM210 INTRODUCTION TO LOGISTICS/SUPPLY CHAIN MANAGEMENT 4
This course introduces logistics and supply chain management as an integrated discipline practiced in
the private and public sectors. This course is designed to provide an overview of logistics functions and
their application to supply chain management. Emphasis is on the total integration of the supply chain
from raw material production through end customer support and final disposal.