Choosing a long-term care facility (LTCF) is challenging due to limited effective information, with many families relying on inadequate sources. The Nursing Home Compare program by CMS has not significantly improved decision-making, as many patients struggle to access and interpret the data. Enhanced education from discharge planners is necessary to help families utilize available tools and make informed choices based on quality metrics.
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Choosing a long-term care facility (LTCF) is challenging due to limited effective information, with many families relying on inadequate sources. The Nursing Home Compare program by CMS has not significantly improved decision-making, as many patients struggle to access and interpret the data. Enhanced education from discharge planners is necessary to help families utilize available tools and make informed choices based on quality metrics.
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Choosing an appropriate LTCF is a complex process often
fraught with challenges. Research indicates that while the
Centers for Medicare & Medicaid Services (CMS) developed the Nursing Home Compare program to improve transparency and facilitate informed decision-making, the impact has been limited. Many patients and families find the decision-making process stressful due to the inadequate information provided. They often rely on word of mouth, facility location, or appearance rather than comprehensive, qualitative data (Tyler et al., 2017). A significant issue is that patients and families are frequently not directed to or do not use the Nursing Home Compare website effectively. Many are unaware of it or struggle with navigating the site and interpreting the data (Tyler et al., 2017). This lack of information can lead to suboptimal choices, where facilities are selected based on proximity or aesthetics rather than quality metrics. Increased efforts from discharge planners to educate patients and families about available tools and provide comprehensive, understandable information are essential to improve decision-making (Tyler et al., 2017). Reference Tyler, D.A., Gadbois, E.A., McCugh, J.P., Shield, R.R., Winblad, U. & Mor, V. (2017). Patients are not given quality-of-care data about skilled nursing facilities when discharged from hospitals. Health Affairs. 36(8), 1385-1391. https://usmai- umgc.primo.exlibrisgroup.com/permalink/01USMAI_UMGC/ 17toqj2/cdi_swepub_primary_oai_DiVA_org_uu_332672
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