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SUBMITTED TO

Md. Atiqur Rahman

SUBMITTED BY Md. Robiul Islam

Department of Managent Roll. No: 070542

Islamic University, Kushtia.

SUBMISSION LETTER Date: 07-04-2011 To, Md.Atiqur Rahman Assistant Professor Department of Management Islamic University, Kushtia. Bangladesh. Subject: Submission of Internship Report on culture assessment of Agrani Bank Ltd..

Dear Sir, Here is the report you authorized me on in-depth examination on the culture assessment of Agrani Bank Ltd. The assignment helped me to drive academic pleasure. I collected data and finally analyzed the information to have this report to place before you for approval in spite of several limitation of this study. However, I am ready to provide any additional information in this context if required. Therefore, I pray and hope that my report will satisfy you and be approved by the examination committee. I will be ready for any kind of further quarry and explanation. Thanking you. Sincerely yours, Md. Robiul Islam MBA Dept. of Management Roll No: 070542 Session: 2007-2008 Islamic University Kushtia.

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CERTIFICATE OF SUPERVISOR This is to certify that Md. Robiul Islam, a student of MBA session 2007-2008 has successfully completed his Internship Program under my active supervision and submitted a report entitled, Culture Assessment of Agrani Bank Ltd. He was found to be sincere and devoted during the internship program. I hope this internship experience would help him to excel in his future professional career. I wish him every success.

Md. Atiqur Rahman Supervisor & Assistant Professor Department of Management Islamic University, Kushtia.

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DEDICATIO N

To My Honorable Teachers

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PREFACE I devoted my best effort and attention to gather academic knowledge from my academic books. Books are the principle source of knowledge. But the educational Institute in Bangladesh is enlightened by the theoretical knowledge rather than practical. But it is true education cannot be fulfilled and real without the combination of these two components. The Department of Management in Islamic University sometimes arranges Industrial Tour for departmental students in various industries by the some way. This department also taken an important program for students at the end of final examination of BBA and MBA program. Its name INTERNSHIP PROGRAM. Thus, I appeared in this program with the end of my MBA program that supervised by my Honorable Supervisor and prepared this report. For completing this report, my Honorable Supervisor selected the TOPIC related with Agrani Bank Ltd. I have taken endeavor for analysis on the subject entitled Cultural Assessment of Agrani Bank Ltd. I have tried my best of bring out the fulfillment of the research study and highlight the aspects of the subject. I acknowledge with thanks all valuable suggestions received from my honorable teacher for finishing that program.

Md. Robiul Islam MBA Dept. of Management Roll No: 070542 Session: 2007-2008 Islamic University Kushtia.

ACKNOWLEDGEMENT At first I offer my heartfelt thank to almighty Allah who has given me strength and opportunity to complete this internship report. Then I would like to place my gratitude to my respectful supervisor Assistant Prof. Md. Atiqur Rahman, Department of Management of Islamic University for valuable advise and direction, instruction and above all affectionate behavior that ultimately enable me to perform my best in the proper way. In the preparation of this report I have received help from different sources. In particular, Md.Saiful Islam, Md. Faridul Alom and Nasir Uddin deserve my gratitude for the prompt and generous help in supplying the various data. I shall remember them cordially. Due to the time limitation and non-availability of information this report may contain some errors wherein correction and valuable suggestion can be thankfully attached. Thanks to all.

MD. ROBIUL ISLAM MBA Dept. of Management Roll No: 070542 Session: 2007-2008 Islamic University Kushtia.

ABSTRACT

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Internship program is an integral part to fulfillment of MBA Degree in Islamic University. This program is actually a juncture of academic and professional life dealings. For coordinating my internship I was placed in AGRANI BANK LTD. After analyzing attitude, behavior, perception, interview of employees, I was finally prepared this report. I devoted my utmost effort and attention to learn the culture of this Bank.

I have rendered my all knowledge to present this report on Culture Assessment of Agrani Bank Ltd. In this study, it is shown that various interaction can be used in the evaluation of culture of this Bank.

CONTENTS
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Chapter One INTRODUCTION 1.1 1.2 1.3 1.4 1.5 1.6 1.7 1.8 Page No. Statement of the study. 2 Rationality of the study 3 Objective of the study.. 3 Scope of the study 4 Background of the study 4 Limitation of the study....... 4 Review of related literature.. 5 Terms and condition used in the study 6 Chapter Two CONCEPTUAL FRAMEWORK Conceptual concept in Banking . Meaning of culture Characteristics of culture Measuring instrument of organizational culture..... Chapter Three METHODOLOGY OF THE STUDY Sample Size ... Sampling technique... Sources of Data.. Method of data collection...... Analytical technique used....... Chapter Four OVERVIEW OF AGRANI BANK LTD. History of Agrani Bank Ltd .. Objective of Agrani Bank Ltd .... Product/Service of Agrani Bank Ltd... Operational Network... Operating Result . Maintaining capital .

2.1 2.2 2.3 2.4

8 9 9 9

3.1 3.2 3.3 3.4 3.5

13 13 13 13 16

4.1 4.2 4.3 4.4 4.5 4.6

18 18 18 20 21 21

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5.1 5.2 5.3 5.4 5.5 5.6 5.7

Chapter Five ANALYSIS AND FINDING Dominant of character of Dominant characteristics.. 25 Dominant of character of Organizational Leadership 26 Dominant of character of Management of employees.. 26 Dominant of character of Organizational Glue.. 27 Dominant of character of Strategic emphasis 27 Dominant of character of criteria of success.. 28 Dominant of character of Bank...... 28

5.8 Appendix.................................... I, II Chapter Seven CONCLUSION AND RECOMMENDATIONS 6.1 Conclusion . 31 6.2 Recommendations . 32

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