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OPM Course Outline-1

The Operations Management course at Hailey College of Banking and Finance covers essential principles, concepts, and techniques for managing production and services, including forecasting, capacity planning, and quality control. Students will learn to analyze and improve business processes, manage resources, and implement strategies to achieve organizational goals. The course includes lectures, case studies, and practical exercises, with a strong emphasis on attendance and adherence to college regulations.

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13 views5 pages

OPM Course Outline-1

The Operations Management course at Hailey College of Banking and Finance covers essential principles, concepts, and techniques for managing production and services, including forecasting, capacity planning, and quality control. Students will learn to analyze and improve business processes, manage resources, and implement strategies to achieve organizational goals. The course includes lectures, case studies, and practical exercises, with a strong emphasis on attendance and adherence to college regulations.

Uploaded by

asfandhuaain000
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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Hailey College of Banking and Finance

University of the Punjab


Course Outline
Operations Management
BBA 4year 7th Semester (2021-25)
Course Instructor: Ch Zia Ur Rehman

Course Introduction
Operations Management is a critical function in any organization, responsible for planning, organizing, and
supervising the production of goods and services. This course provides an overview of the principles, concepts,
and techniques of Operations Management, including forecasting, capacity planning, inventory management,
supply chain management, and quality control. Students will learn how to analyze and improve business
processes, manage resources effectively, and make informed decisions to achieve organizational goals. Through
a combination of lectures, case studies, and practical exercises, this course aims to equip students with the
knowledge and skills necessary to succeed in today's fast-paced and competitive business environment.

Course Objectives

1. Understand the principles and concepts of Operations Management.


2. Analyze and improve business processes to achieve organizational goals.
3. Apply quantitative and qualitative techniques to solve operations management problems.
4. Develop effective strategies for managing resources, inventory, and supply chains.
5. Evaluate and implement quality control measures to ensure customer satisfaction.

Learning Outcomes
Upon completing this course, students will be able to:
 Explain the role of operations management in achieving organizational objectives.

 Apply forecasting techniques to predict demand and manage inventory.

 Design and manage supply chains to optimize efficiency and effectiveness.

 Analyze and improve business processes to increase productivity and quality.

 Develop and implement strategies for managing capacity, inventory, and quality.

 Evaluate the impact of operations management decisions on organizational performance.

 Identify and assess the risks associated with operations management decisions.

 Develop and implement quality control measures to ensure customer satisfaction.

 Evaluate the impact of emerging trends and technologies on operations management practices.

Class Governing Rules

 75% Attendance is mandatory, failing which, the student shall be dropped from the semester exams.
 Students are advised to follow the rules and regulations of Hailey College of Banking & Finance. Non-
compliance may lead to strict disciplinary action.
Recommended Text & Reference Books:

Text Book:
 Nigel Slack, Alistair Brandon-Jones & Nicola Burgess “Operations Management” 6th edition
 Stevenson , W. J. “Operations Management” 9th edition
 Jay Heizer and Barry Render “Operations Management” 9th Edition

Reference Material:

 Journal of Operations Management


 International Journal of Operations and Production Management
 International Journal of Quality and Reliability Management
Websites:
 The Association for Operations Management:http://www.apics.org/default.htm
 Institute of Operations Management (IOM): http://www.iomnet.org.uk/
 Manufacturing and Service Operations Management Society (MSOM),
http://msom.society.informs.org/


WEEKLY LESSON PLAN & PROGRAM OF STUDY

Weeks Mid-Term Curriculum


Chapter No. 1 Introduction
 Definition of Operations management.
 Nature and scope of Operations
1
management.
 Types of Operations.
 Operations function.
 Primary functions of Operations management
Chapter No. 1 Introduction
 Traits of a Good Operations Manager
 Importance of Operations management
2
 Interaction of Operations with other functional areas of business.
 Operations Performance and Strategy

Chapter No. 2 Scientific Management


 Introduction to Scientific Management
 Principles of Scientific Management
3
 Key Techniques & Advantages of Scientific Management

Chapter No. 3 Process Design


 What is process design?
4  Process Types – the volume variety effect on process design

Chapter No. 4 Forecasting


 Knowing the Options.
5  Approaches to Forecasting

Chapter No. 5 Capacity Planning


 What is capacity management?
6  Types, Challenges, and importance
 Capacity decision Strategies

Chapter No. 6 Design of Products and Services


 Why is good design so important?
7  Benefits of interactive design

Chapter No. 7 Process Layout and Flow


 What is Layout?
8  The basic layout types
 What type of layout should an operation choose?
9
MID TERM EXAMINATION

Weeks Final-Term Curriculum


Chapter No. 8 Job Design and Work Measurement
 What is Job design?
10  Method Study in Job design
 Techniques in Work Measurement

Chapter No. 9 Inventory Planning and Control


 What is inventory?
11  Advantages and disadvantages of holding inventory
 The volume decision
 The time decision

Chapter No.10 Quality Management


• What is Quality and why is it important?
12 • Components of Total Quality Management

Chapter No. 11 ERP and MRP


 What is ERP?
13  How did ERP develop?
 What is MRP?
 The Bills of Materials

Chapter No. 12 Lean Synchronization


14  The Lean Philosophy of Operations Management
 The Techniques of Lean Management --- JIT System
 What is Risk Management
 Assess the potential causes of risks from failure
 Preventing Mitigating and recovering Failure occurring

Case Studies Discussions and Revisions


15

Presentations
16

17 FINAL EXAM

ASSESSMENT Criteria
Assessment Items Percentage
Quiz(s)
25%
Assignments(s)
Project/Presentation
Midterm Examination 35%
Final Examination 40%
Total 100%

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