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WAS 1 Organizational Behavior

The document discusses the importance of understanding organizational behavior (OB) to enhance employee engagement and organizational performance. It emphasizes the role of psychological empowerment, effective leadership, and group dynamics in creating a productive workplace culture. The author encourages the board of directors to incorporate OB principles into their operations to foster collaboration, innovation, and employee satisfaction.

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Rosella Khedri
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0 views

WAS 1 Organizational Behavior

The document discusses the importance of understanding organizational behavior (OB) to enhance employee engagement and organizational performance. It emphasizes the role of psychological empowerment, effective leadership, and group dynamics in creating a productive workplace culture. The author encourages the board of directors to incorporate OB principles into their operations to foster collaboration, innovation, and employee satisfaction.

Uploaded by

Rosella Khedri
Copyright
© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Understanding Organizational Behavior

Business Administration, University of the People

BUS 4402: Organizational Behavior

Professor Sherine Brown-Thomas

16 April 2025

Understanding Organizational Behavior


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Understanding Organizational Behavior

Building a productive, flexible, and effective organization in today's dynamic workplace

requires an understanding of why people and organizations act in certain ways. As our

company's manager (People C People), I am aware that employee behavior is just as important to

our success as operations and strategy. Applying the concepts of organizational behavior (OB),

which shows how individuals interact in groups and organizations, can greatly change the culture

of our business and create a more empowered, team-driven atmosphere (Kopp, 2024).

Enthusiasm, leadership, interaction and group dynamics are important OB principles that have a

direct impact on employee engagement and organizational performance.

We can create a culture that increases motivation and satisfaction when we know what

motivates employees. According to research by Ye, Liu, and Tan (2022), increased job

satisfaction and creativity are closely linked to psychological empowerment, or a feeling of

control over one's work. Workers are more inclined to put forth their best work and work

towards company objectives if they feel acknowledged, appreciated, and trusted. By adopting

OB concepts, we can develop rules and regulations that encourage collaboration, innovation, and

problem-solving in addition to individual efforts.

Effective leadership is also supported by organizational behavior. OB-guided modern

leadership promotes coaching, emotional intelligence, and active leadership as alternatives to

managerial control. Gavin (2019) highlights the significance of giving workers autonomy and a
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sense of purpose. Employees are more likely to accept responsibility for their work, cooperate

with others, and innovate when they are given autonomy to make decisions and the chance to

grow. High performance is fostered by this empowerment, which creates a psychologically safe

environment where teams feel comfortable speaking freely and taking chances.

Furthermore, building cohesive teams requires good group dynamics and communication.

OB offers guidance on resolving disputes, enhancing teamwork, and embracing diversity.

Understanding one another's communication preferences, motives, and strengths fosters

productive team situations. Businesses in the hotel industry that support employee empowerment

report higher customer satisfaction and lower employee turnover (McFee, 2023). This illustrates

how organizational behavior is more than a baseless claim, it is beneficial in a wide variety of

industries.

I invite you, as an individual on the board of directors, to make a conscious effort to

incorporate organizational behavior into the way we operate. There are many things that can help

our organization (People C People) such as providing our managers OB training, opening

discussions with staff to invite feedback, and rewarding team/individual accomplishments. These

actions will boost employee satisfaction and create ongoing company success.

In general, organizational behavior is a wonderful instrument that enables us to

comprehend and shape the basic structure of our company, making it more than just a discipline
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of study. We can give people a voice, build stronger teams, and establish collaboration among

employee culture by putting OB concepts into practice. These changes will impact our

company's future for the better, and ensure that we create a lasting impact on all those we come

across.
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References

Gavin, M. (2019, October 17). How to empower employees. Harvard Business School Online.

https://online.hbs.edu/blog/post/how-to-empower-employees

McFee, A. (2023, August 9). The power of employee empowerment. EHL Insights.

https://hospitalityinsights.ehl.edu/employee-empowerment

Ye, P., Liu, L., & Tan, J. (2022, December 19). A systematic review of psychological

empowerment and its mediating mechanisms. Frontiers in Psychology, 13.

https://pmc.ncbi.nlm.nih.gov/articles/PMC9806223/

Kopp, C. M. (2024, October 11). Organizational behavior. Investopedia.


https://www.investopedia.com/terms/o/organizational-behavior.asp

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