School of Allied Sciences

FACULTY OF SCIENCE AND TECHNOLOGY

Sawangi (Meghe), Wardha- 442107, Maharashtra, India
www.dmiher.edu.in

PROJECT SYNOPSIS
BCA SEM VI A. Y. 2024-25
BCA604 Project/ Internship

Name of Student: __________________________________________________

University Roll No: _________________________________________________

Mobile No and Email ID: ____________________________________________

Programme Name and SEM: ________________________________________

Project Title: _____________________________________________________

Name of Company / Organization: ___________________________________

Name of the Company / Organization Guide: __________________________

Name of the College Guide: _________________________________________

Date of Synopsis Submission: ________________________________________

 Project Details / Introduction
In modern times, the internet has revolutionized the way businesses interact with customers, and the
food industry is not left out. A restaurant's website can greatly determine its success by enhancing
brand visibility, customer engagement, and simplifying operations. Noting this, the intended Project
is to create and launch a complete, fully responsive, and highly interactive restaurant website that will
be the digital face of our restaurant.
The website will be customized to highlight the restaurant's distinct personality, values, and offerings
to a broad online audience. It will have an elegant and user-friendly interface that is optimized to
work across multiple devices, such as desktops, tablets, and smartphones, for the best viewing
experience among all visitors. With this platform, customers will be able to browse a comprehensive
menu with item descriptions, prices, and colourful photos, allowing them to make intelligent dining
decisions even before entering the restaurant.
A special section for special offers, promotions, and seasonal deals will be included to draw new and
repeat customers. Also, a customer review module will enable customers to post their reviews, giving
helpful feedback for ongoing improvement while also establishing credibility and trust for future
visitors.
To further enhance customer convenience, the website will offer an online table reservation system.
Users can book tables in advance by selecting the preferred date, time, and party size, thereby
reducing wait times and improving service efficiency.
An embedded Contact Us page will provide several communication methods, such as phone, email,
and social media links, to facilitate effortless interaction between the restaurant and the customer. An
embedded Google Map will direct the customers to the restaurant's location easily, and they can reach
it whether they are locals or visitors.
In addition, the website will be built with state-of-the-art web technologies to provide quick loading,
solid security features, and simple scalability for future features like online ordering of food and
event hosting. Particular attention will be given to visual aesthetics, brand consistency, user
accessibility, and compliance with web development and SEO best practices to enhance online
exposure.
In the end, the restaurant website Project seeks to not only establish a virtual presence but provide an
engaging, experiential glimpse into the quality, atmosphere, and hospitality of the brick-and-mortar
restaurant. It will be an effective tool with which to engage new consumers, hold on to current ones,
and create a robust, enduring online brand presence in a more and more competitive marketplace.
 Existing System
Currently, the restaurant depends mainly on offline payments and social media sites for customer
engagement and marketing. Although social media offers an elementary stage of online existence, it
is incredibly restrictive in terms of functionality and delivery when it comes to satisfying the
changing demands of contemporary customers.

Customers presently have various challenges when they use the restaurant's existing platforms. There
is no unified and organized online site through which they can easily see the entire menu in real-time
with current information such as the availability of the items, description, and pricing. Consequently,
the customers are sometimes forced to use outdated data or call the restaurant to place calls and
inquiries, which becomes tiresome and inconvenient for the customers and personnel alike.

Furthermore, the lack of an online booking system allows for no table availability check or real-time
reservation booking by customers. This can result in potential problems such as extended waiting
times, overbooking, or lost reservations during peak hours. The staff has to manually manage
bookings, with chances of human error and inefficiencies being high.

Additionally, there is no integrated system to process customer feedback, special promotions, or

inquiries on a systematic basis. Crucial customer data, preferences, and suggestions are either lost or
ineffectively used to enhance services and customer satisfaction.

The absence of a professional, specific website also prevents the restaurant from creating a solid
online brand presence, reaching out to a larger community, and competing with restaurants that
already provide frictionless online experiences. In a world dominated by digital space, such
limitations disadvantage the restaurant in terms of visibility, operational efficiency, and loyalty.

Therefore, the current system points to a critical need for an overall digital solution that will cover
these gaps, simplify operations, and provide customers with a newer, more convenient, and
interactive way of getting in touch with the restaurant.
 Need of Project / Gap Analysis
1. Lack of an official online presence for the restaurant: Presently, the restaurant lacks a proper
website where it can present its brand, services, and offerings in an organized and professional
way. Without an official website, customers do not have a unified platform to understand the
restaurant, see its menu, book, or interact with its services on the Internet. This lack hinders
the restaurant's online presence, making it more challenging to gain new customers and keep
current ones in today's internet-centric world. Having an official website is essential to build
credibility, share vital information, and give a consistent customer experience.

2. There is no effective online table bookings and inquiry system: The absence of an online
reservation system for tables compels clients to walk in without the certainty of being seated
or call the restaurant to inquire about availability. This labour-intensive process is usually
inconvenient for customers and ineffective for restaurant personnel, resulting in
miscommunication, reservation mistakes, and customer discontent. An integrated online
reservation feature would enable customers to see available time slots easily, reserve tables in
real-time, and get instant confirmation, increasing operational efficiency and customer
service.

3. Restricted customer interaction and feedback collection: Customer feedback is not currently
systematically gathered or effectively used to inform service enhancements. Without a
structured system for capturing reviews, suggestions, or complaints, the restaurant loses
meaningful opportunities to know customer tastes, resolve issues ahead of time, and foster
loyalty. A properly designed website can incorporate features like feedback forms, rating
systems, and testimonial displays, establishing a two-way communication channel between
the restaurant and its customers. Regular interaction and responsiveness to feedback can
significantly enhance the restaurant's reputation and customer satisfaction.
 Objective of Proposed System
1. To develop an interactive and dynamic restaurant website.
2. To provide an online menu with updated pricing, special offers, and food
categories.
3. To integrate contact details and location with Google Maps for easy accessibility.
4. To improve customer engagement through a feedback and review system.
 Proposed System
The proposed system will create a complete and user-friendly restaurant website that will be the
restaurant's official online presence. It will be designed with utmost care to increase customer
convenience, boost operational effectiveness, and make a solid digital impression. The system will
consist of the following major components:

1. Home Page: The Home Page will have a pleasing, visually appealing design that mirrors the
restaurant's brand and ambience. It will emphasize key aspects like special offers, signature dishes,
promotions, and events. Quick links to key services like the Menu, Table Booking, and Contact
Details will be placed prominently to facilitate easy navigation by users.

2. Services Section
Menu Display: The menu page shall organize food products into categories like vegetarian, non-
vegetarian, drinks, and sweets. Every menu option shall have a high-resolution photo, in-depth
description, cost, and labels for special offerings (e.g., spicy, chef's recommendation, new menu
items).

Room Booking: If the restaurant has rooms for private parties, events, or stays, a Room Booking
module will enable users to search for availability, choose room types, see prices, and book
seamlessly via the website.

Table Booking: An online table booking system will let customers book tables by selecting the
desired date, time, and party size. Available slots will be dynamically updated, and customers will be
sent booking confirmation via email or SMS.

Food Home Delivery: Orders for food can be placed by customers directly from the website for home
delivery. The system will have an order tracking facility so that customers can track the status of their
orders in real time from preparation to dispatch.
3. Review Section: The website will provide a specific page for customer reviews and ratings.
Customers can provide feedback on their delivery or dining experience, promoting trust building and
constant service enhancement.

4. Contact Page: This contact page will feature detailed contact details like phone numbers, email
addresses, and links to social media pages. There will be an embedded Google Map that will navigate
customers to the restaurant location. A basic and secure contact form will also enable visitors to
submit direct inquiries.

5. Admin Panel: An Admin Page will also be created to enable proper restaurant staff to update and
manage the website's content and services. Admin will be able to:

➢ Add, edit, or remove menu items.

➢ Manage requests for table and room bookings.

➢ Change special deals and announcements.

➢ View and reply to customer questions.

➢ Update customer reviews and feedback.

➢ Monitor food delivery orders and order statuses.

The admin panel will be secure, user-friendly, and built to facilitate easy internal management
without requiring technical skills.
 Scope of the System

➢ The site will enhance customer experience through real-time data and a smooth
booking system.
➢ It will be an online marketing platform, promoting the restaurant further and
encouraging more interaction.
➢ Features like an online food ordering platform and loyalty programs can be

added in the future

 Software and Hardware Environment

Software Specification:
Operating System: Windows
Front End: HTML, CSS, JavaScript
Back End: Django (Python)

(Future Scope): Mobile Application and use of AI based-recommendation system to show users
similar foods based on what they have interacted with in the past.

Hardware Specification:
Processor: i3 or later versions
RAM: 8GB or later versions
Hard Disk: 256GB or later versions
Signature of Student Signature of Company / Organization Guide

Signature of Project Guide Signature of Training and Placement Coordinator

Signature of Head of Department

Enclosed Documents:
1. Project Synopsis
2. Offer Letter from Company / Organization
3. Any other Proof (Relevant to Project)