STI COLLEGE CALOOCAN CAMPUS

109 Samson Rd, Caloocan, 1400

In Partial fulfillment of the requirements for the subject of

Transportation Management

06 Task Performance

To be submitted to

Ms. Rose Ann L. Liolio

Subject Instructor

Presented By:

TM603

Dettabali, Kyla

Halili, Carla Vanessa

Raya, Keanna

Perez, Alicia

Sarmiento, Romielyn
 OPERATIONAL STANDARDS

Performance Indicators

• Transport Time / Speed / Turnover: These indicators measure how quickly vehicles move along segments and
how efficiently they are handled at terminals or distribution centers.
• Reliability: Consistency in operations, including capacity, safety, duration, and punctuality.
• Punctuality: On-time performance of transport services, crucial for scheduled deliveries.
• Load Factor: The level of asset utilization relative to capacity, which can indicate congestion.

Best Practices

• Fleet Management Software: Widely used to optimize routes and reduce costs.
• Route Optimization Tools: Help in planning efficient routes to reduce fuel consumption and emissions.
• Time-Slot Management: Allocating specific times for loading and unloading to streamline operations.
• Eco-Driving: Encouraging safe and efficient driving practices to reduce errors like excessive speed.
Operational Standards in Rail Transport

Key Performance Indicators

• Technical Reliability: Ensuring that infrastructure and equipment are reliable and well-maintained.
• Transportation Process Organization: Efficient planning and management of train operations.
• Safety: Ensuring safety during operations, including adherence to safety protocols.
• Efficiency of Rolling Stock Use: Maximizing the use of trains in terms of time, power, and load-carrying capacity.

Best Practices

• Mandatory Reservation Systems: Allow for precise traffic flow management and efficient service planning.
• Train Operation Planning: Based on detailed traffic forecasts to optimize service frequencies and routes.
• Yield Management: Adjusting services and pricing to match demand, especially during seasonal peaks.
• Maintenance Planning: Scheduling maintenance during off-peak times to maximize train availability.
 MANAGEMENT PRACTICES

In road and rail management, there are different practices that are being implemented here in the Philippines to
enhance and improve safety, reduce cost, and enhance efficiency.

For road management there are:

• Road Safety Action Plans - For road safety, the government has implemented GPS trackings, CCTV Cameras, and
education programs for drivers to reduce accidents and other road problems.
• Traffic Management Improvements - This includes expanding roads, constructing new expressways, etc.
• Traffic Management Technologies - This is to adapt new technologies such as having real time traffic monitoring
which is to improve the traffic flows and avoid congestion.

And for Rail Transport Management:

• Infrastructure Modernization - The Philippine Government is working on modernization projects such as: MRT
Line 7 which connects from San Jose Del Monte to Quezon City, North-South Commuter Railway, and LRT Line 2
East extension.
• Rail Infrastructure Development - This includes the development of commuter corridors and the revival of long
distance rail services.
• Light Rail Transit Authority (LRTA) Initiatives - They implement advance technologies like the automated
systems like Megatren fully equipped with CCTVs and others for passenger safety.

These management practices reflect the Philippines' committment on developing a better, more efficient, safe
transportation systems.
 GROUP ASSESSMENT OF THE LAND TRANSPORT PROVIDER’S MANAGEMENT PRACTICES AND OPERATIONAL
STANDARDS

Transportation providers, whether for road or rail, face a complex landscape of management practices and operational
standards. A successful provider needs to balance safety, efficiency, and sustainability across their operations.

Management Practices

• Strategic Planning: This involves aligning business goals with market trends, including fleet management, driver
training, route optimization, and customer service.
• Fleet/Infrastructure Management: Maintaining a reliable fleet (road) or infrastructure (rail) is crucial. This
includes preventative maintenance, regular inspections, and upgrades.
• Driver/Crew Management: Rigorous hiring, comprehensive training, and ongoing monitoring of driver behavior
and compliance are essential for safety and performance.

• Technology Integration: Utilizing GPS tracking, route planning software, and telematics can optimize operations
and provide real-time data for analysis.
• Customer Service: Clear communication, prompt issue resolution, and flexible service offerings are essential for
customer satisfaction and loyalty.

Operational Standards:

• Safety Compliance: Strict adherence to regulations regarding vehicle maintenance, driver qualifications, and
hours of service is paramount.
• Environmental Sustainability: Minimizing fuel consumption, emissions, and promoting sustainable practices are
increasingly important for both road and rail providers.
• Traffic/Network Management: Effective use of real-time traffic information, route optimization, and
collaboration with authorities can improve efficiency and minimize delays
• Emergency Response: Well-defined plans for accidents, breakdowns, or other unforeseen events are crucial for
safety and customer satisfaction.
• Data Analysis: Collecting and analyzing data on vehicle performance, driver behavior, and customer feedback
can identify areas for improvement and optimize operations.

Key Takeaways:
 • Continuous Improvement: Transportation providers must constantly adapt and improve their practices to meet
evolving demands and maintain a competitive edge.
• Data-Driven Decisions: Data analysis is vital for identifying trends, optimizing operations, and making informed
decisions.
• Collaboration and Partnerships: Working effectively with stakeholders, including customers, regulators, and
other transportation providers, is essential for success.

By focusing on these key areas, transportation providers can ensure the safe, efficient, and sustainable movement of
people and goods.

MANAGEMENT SUGGESTIONS/SOLUTIONS

Improving Strategic Planning

Recommendation: Put in place a robust data-driven strategic planning process that aligns market analysis, technological
innovation, and sustainability objectives.

Resolution:

• Market Research: Carry out comprehensive market research to determine new trends, customer demands, and
areas of potential growth. This may entail surveys, focus groups, and competitor strategy analysis.
• Scenario Planning: Construct several scenarios in accordance with various possible market conditions (fuel price
variances, economic slumps). This facilitates proactive adaptation.
• Technology Roadmap: Build a technology roadmap to illustrate the phased rollout of new technologies This
provides for seamless transition and precludes disruptive change.

Infrastructure Management

Proposal: Preemptive maintenance and investment in streamlining fleets and infrastructure are essential to reducing
downtime and maximizing efficiency.

Solution:
 • Investment in Infra Upgradation: Invest in the upgradation of old infra (for railway providers) for enhanced
safety, reliability, and efficiency. It could include the replacement of tracks, modernization of signals, or
electrification initiatives.

• Centralized Maintenance System: Install a central maintenance management system to monitor repair,
inventory, and maintenance calendars efficiently.
• Driver/Crew Improvement Suggestion: Invest in holistic training courses, advanced driver-assistance technology
(ADAS), and continuous performance monitoring.

Solution:

• Improved Training: Create extensive training programs encompassing defensive driving styles, safety laws,
customer service, and emerging technology usage. Incorporate periodic refresher courses.
• Driver Monitoring Systems: Use in-cab monitoring systems to monitor driver behavior (e.g., speeding,
aggressive braking), with feedback and opportunities for improvement.
• ADAS Implementation: Install ADAS capabilities (e.g., lane departure warning, automatic emergency braking) in
vehicles to increase safety and minimize accidents.
• Driver Wellness Programs: Establish driver wellness programs to focus on reducing fatigue, stress, and other
influences that can affect performance and safety.

REFERENCES :

Department of Energy (DOE). (n.d.). Road Transport Patrol. Retrieved from https://doe.gov.ph/road-
transport-patrol-0?
Asian Development Bank (ADB). (2023, July 12). Philippines Commuter Corridor Leads Rail Revival.
Retrieved from https://www.adb.org/news/features/philippines-commuter-corridor-leads-rail-revival
Richest PH. (2023, December 13). Revitalizing Rail Transport in the Philippines. Retrieved from
https://richestph.com/revitalizing-rail-transport-in-the-philippines/
Knowles, R. (n.d.). Transport Technical and Economic Performance Indicators. Transport Geography
on the Web. Retrieved from https://transportgeography.org/contents/methods/transport-technical-
economic-performance-indicators/
Chevron. (n.d.). Corporate Land Transportation Standard v1.0. Retrieved from
https://www.chevronwithtechron.com/content/dam/external/chevron-with-techron/contractor-
standards/Corporate%20Land%20Transportation%20Standard%20v1.0.pdf