Curriculum Ict Technician Level 5
Curriculum Ict Technician Level 5
ICT TECHNICIAN
LEVEL 5
TVET CDACC
P.O BOX 15745-00100
NAIROBI
First published 2018
Copyright © TVET CDACC
All rights reserved. No part of these occupational standards may be reproduced, distributed, or
transmitted in any form or by any means, including photocopying, recording, or other electronic
or mechanical methods without the prior written permission of the TVET CDACC, except in the
case of brief quotations embodied in critical reviews and certain other non-commercial uses
permitted by copyright law. For permission requests, write to the Council Secretary/CEO, at the
address below:
Council Secretary/CEO
TVET Curriculum Development, Assessment and Certification Council
P.O. Box 15745–00100
Nairobi, Kenya
Email: [email protected]
The provision of quality education and training is fundamental to the Government’s overall
strategy for social economic development. Quality education and training will contribute to
achievement of Kenya’s development blueprint, Vision 2030 and sustainable development goals.
Reforms in the education sector are necessary for the achievement of Kenya Vision 2030 and
meeting the provisions of the Constitution of Kenya 2010. The education sector had to be aligned
to the Constitution of Kenya 2010 and this resulted to the formulation of the Policy Framework
for Reforming Education and Training (Sessional Paper No. 4 of 2016). A key feature of this
policy is the radical change in the design and delivery of the TVET training. This policy
document requires that training in TVET be competency based, curriculum development be
industry led, certification be based on demonstration of competence and mode of delivery allows
for multiple entry and exit in TVET programmes.
These reforms demand that Industry takes a leading role in curriculum development to ensure the
curriculum addresses its competence needs. It is against this background that these Occupational
Standards were developed for the purpose of developing a competency-based curriculum for ICT
Technician. These Occupational Standards will also be the bases for assessment of an individual
for competence certification.
It is my conviction that these Occupational Standards will play a great role towards development
of competent human resource for the ICT sector’s growth and development.
Kenya Vision 2030 aims to transform the country into a newly industrializing, “middle-income
country providing a high-quality life to all its citizens by the year 2030”. Kenya intends to create
a globally competitive and adaptive human resource base to meet the requirements of a rapidly
industrializing economy through life-long education and training. TVET has a responsibility of
facilitating the process of inculcating knowledge, skills and attitudes necessary for catapulting
the nation to a globally competitive country, hence the paradigm shift to embrace Competency
Based Education and Training (CBET).
The Technical and Vocational Education and Training Act No. 29 of 2013 and Sessional Paper
No. 4 of 2016 on Reforming Education and Training in Kenya, emphasized the need to reform
curriculum development, assessment and certification. This called for a shift to CBET in order to
address the mismatch between skills acquired through training and skills needed by industry as
well as increase the global competitiveness of Kenyan labour force.
The TVET Curriculum Development, Assessment and Certification Council (TVET CDACC), in
conjunction with ICT Sector Skills Advisory Committee (SSAC have developed these
Occupational Standards for ICT technicians. These standards will be the bases for development
of competency based curriculum for ICT technician Level 5.
The occupational standards are designed and organized with clear performance criteria for each
element of a unit of competency. These standards also outline the required knowledge and skills
as well as evidence guide.
I am grateful to the Council Members, Council Secretariat, ICT SSAC, expert workers and all
those who participated in the development of these Occupational Standards.
These Occupational Standards were developed through combined effort of various stakeholders
from private and public organizations. I am thankful to the management of these organizations
for allowing their staff to participate in this course. I wish to acknowledge the invaluable
contribution of industry players who provided inputs towards the development of these
Standards.
I thank TVET Curriculum Development, Assessment and Certification Council (TVET CDACC)
for providing guidance on the development of these Standards. My gratitude goes to Automotive
Sector Skills Advisory Committee (SSAC) members for their contribution to the development of
these Standards. I thank all the individuals and organizations who participated in the validation
of these Standards.
I acknowledge all other institutions which in one way or another contributed to the development
of these Standards.
IT/CU/ICT/BC/01/5 A
Industry or sector
Occupational Standards
Occupational area
Type of competency
Competency number
Competency level
Version control
Core units of learning to develop high-end knowledge and skills to perform any
Information communication and technological services needed in the society.
UNITS OF LEARNING
Total number of hours 2280 inclusive of industrial attachment. These Units of Learning are
independent of each other and may be taken independently.
Entry Requirements
An individual entering this course should have any of the following minimum requirements:
Assessment
The course will be assessed at two levels: internally and externally. Internal assessment is
continuous and is conducted by the trainer who is monitored by an internal accredited
verifier while external assessment is the responsibility of TVET CDACC.
As part of the continuous internal assessment process, trainees will maintain a portfolio of
evidence of their achievements.
Certification
On successful completion of a Unit of Learning, a trainee will be issued with a Certificate
that acknowledges the achievement of that competence. On successful completion of all
units of learning, a trainee will be awarded an ICT Technician Certificate qualification.
These certificates will be issued by TVET CDACC in conjunction with training provider.
Unit Description
This unit describes the competencies required to use specialized communication skills to meet
specific needs of internal and external clients, conduct interviews, facilitate discussion with
groups and contribute to the development of communication strategies.
Summary of Learning Outcomes
1. Meet communication needs of clients and colleagues
2. Contribute to the development of communication strategies
3. Conduct interviews
4. Facilitate group discussions
5. Represent the organization
Recommended Resources
Desktop computers/laptops
Internet connection
Projectors
Telephone
Unit Description
This unit covers the competencies required to perform numerical functions. The person who is
competent in this unit shall be able to: Calculate with whole numbers and familiar fractions,
decimals and percentages for work; Estimate, measure, and calculate with routine metric
measurements for work; Use routine maps and plans for work; Interpret, draw and construct 2D
and 3D shapes for work; Interpret routine tables, graphs and charts for work; Collect data and
construct routine tables and graphs for work; and Use basic functions of calculator
Unit Description
This unit describes competencies required to use a computer and other digital devices for the
purposes of communication, work performance and management at the workplace.
UNIT CODE:
Relationship to occupational standards
Unit description
This unit describes the competencies critical to demonstration of entrepreneurial aptitudes. It
involves, developing business innovation strategies, developing new markets, customer base,
expanding employed capital and undertaking regional/county expansion while retaining
motivated staff.
Recommended Resources
Case studies for small businesses
Business plan templates
Laptop/ desktop computers
Internet
Telephone
Writing materials
Recommended Resources
Computers
Stationery
Charts
Unit Description
This unit describes the competencies required to control environmental hazard, control
environmental pollution, comply with workplace sustainable resource use, evaluate current
practices in relation to resource usage, identify environmental legislations/conventions for
environmental concerns, implement specific environmental programs and monitor activities on
environmental protection/programs.
Recommended Resources
Standard operating and/or other workplace procedures manuals
Specific job procedures manuals
Environmental Management and Coordination Act 1999
Machine/equipment manufacturer’s specifications and instructions
Personal Protective Equipment (PPE)
ISO standards
Ccompany environmental management systems (EMS)
Montreal Protocol
Kyoto Protocol
Unit Description
This unit describes the competencies required to comply with regulatory and organizational
requirements for occupational safety and health.
Recommended Resources
Standard operating and/or other workplace procedures manuals
Specific job procedures manuals
Machine/equipment manufacturer’s specifications and instructions
Personal Protective Equipment (PPE) e.g.
Mask
Face mask/shield
Safety boots
Safety harness
Arm/Hand guard, gloves
Eye protection (goggles, shield)
Hearing protection (ear muffs, ear plugs)
Hair Net/cap/bonnet
Hard hat
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Face protection (mask, shield)
Apron/Gown/coverall/jump suit
Anti-static suits
High-visibility reflective
UNIT CODE:IT/CU/ICT/CC/1/5
Duration of Unit:
Unit description
This unit specifies the competencies required to demonstrate basic skills of electronics. It
involves identification of electric circuits, electronic components, understand semi-conductor
theory, identify and classify memories, apply number systems and identify emerging trends in
electronics.
Summary of Learning Outcomes
1. Identify electric circuits
2. Identify Electronic components
3. Understand Semi-conductor theory
4. Identify and classify memory
5. Apply Number Systems
6. Emerging trends in Electronics
Recommended Resources
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Tools
1. Screw Drivers
2. Pliers
3. Wire cutters
4. Wire Strippers
5. Clamps
6. Vises
Equipment
Voltmeter
Ohmmeter
Ammeter
Multimeter
Power supplies
LCR meter
Unit description
This unit specifies the competencies required to perform computer Networking. It involves
Identification of network types, Connection of networking devices, configuration of network
devices, network testing, configuration of LAN network type and monitor network connectivity.
Suggested Assessment
Learning Outcome Content
Methods
1. Identify network type Definition of Network Practical exercises
and components Definition of Network terms Observation
Network topologies Oral
Star
Ring
Mesh
Hybrid
Point to Point
Network types
LAN
WAN
PAN
MAN
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components of a network
switches/hubs
routers
ports
media
computers
Learner to perform
project
Recommended Resources
Tools
1. Network tool kit
2. Signal testers
3. URL Encode
4. Header checker
5. Crimping tools
6. Cable tester
7. Punch Downs
Unit Description:
This unit describes the competencies required in installing computer software. It involves
Identification of software to be installed, installation of the software, and configuration of the
software, software testing, user training and software maintenance.
Suggested
Learning Outcome Content
Assessment Methods
1. Identify software Practical
Definition of software
to be installed Oral questioning
Classification of software
Written test
System
Application
Criteria for selection
Software Acquisition Methods
Off the shelf
Open source
Operating systems
Types of operating systems
Single and multi-user
Types
of operating system interfaces
Command-line/character user
Menu driven
Graphical user Interface
3. Software Practical
Software configuration components
configuration Observation
software configuration
management Written tests
identification
Writing reports
software configuration control
software configuration status
accounting and auditing
Recommended Resources
Tools
Diagnostic tools
Utility programs
Processor and memory optimizers
Wise Installer
CruiseControl.Net
Install Aware
Equipment
Computer
Software
External Hard disk
Flash disk
CD/DVD
Reference materials
Manufacturers manuals
This unit addresses the unit of competency: Perform Computer Repair and Maintenance
Unit Description:
This unit specifies competencies required to perform computer repair and Maintenance. It
includes performing troubleshooting, disassembling faulty components, repair/replace and
reassembling components, testing computer, component functionality and upgrading computer
software/hardware.
Suggested Assessment
Learning Outcome Content
Method
1. Perform Identification of Computer parts Practical exercises
troubleshooting Hardware Oral questioning
Software Written test
Assembling of computer Learner portfolio of
maintenance tools evidence.
Theory of probable cause
©TVET CDACC 2018 51
Assembling and disassembling
process
Test of theory of probable cause
Problem identification
Appropriate solutions
2. Disassemble faulty Tools for disassembling Practical exercises
components Procedures and techniques for Oral questioning
disassembling Written test
Repair or replace and Learner portfolio
reassemble components of evidence.
Equipment
Computer
Tool box
Materials and supplies
Digital instructional material including DVDs and CDs
Consumables for service and repair of suspension and steering systems including:
Cleaning materials
Hand cleaner
Dusters
Reference materials
Manufacturers manuals
Unit Description:
This unit specifies competencies required to manage database system. Which involve identifying
database concepts, designing a basic database, creation and manipulation of database objects,
database testing and printing of database objects.
Suggested Assessment
Learning Outcome Content
Method
1. Identify database Define database Practical exercises
concepts Database models are identified Oral questioning
ER- Models Written test
Relational Models Learner portfolio of
Hierarchical models evidence.
Network Models
The delivery may also be supplemented and enhanced by the following, if the opportunity
allows:
Visiting lecturer/trainer from the ICT sector;
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Industrial visits.
Recommended Resources
Tools
Microsoft Access
MYSQL
SQL Server
Equipment
Computer
Printer
Stationery
Unit Description:
This unit specifies competencies required to develop computer program. It involves identifying
of programming concepts and approaches, identifying program development methodologies,
identifying program design, identifying of programming languages, performing of basic
structured programming and performing basic internet programming.
Suggested Assessment
Learning Outcome Content
Methods
1. Identify Definition of program and Oral questioning
Programming concepts programming Written test
and approaches Language translators Learner portfolio of
Compiler evidence.
Interpreter
Editors
Linker
Loader
©TVET CDACC 2018 57
Types of programming approaches
Recommended Resources
Tools
Comprehensive set of tools.
Flow charts
Data flow diagram
Decision table
Decision tree
Web Authoring tools
Notepad
Equipment
Computer
Software
Unit Description:
This unit specifies competencies required to Manage operating system. It involves Identifying
fundamentals of operating system, identifying concepts of Process management concepts,
identifying concepts of Memory management, identifying concepts of Input and Output devices,
identifying concepts of file management, identifying Emerging trends in Operating system
Suggested Assessment
Learning Outcome Content
Methods
1. Identify fundamentals Definition of operating system Practical exercises
of Operating system Concepts of operating system with observation
Characteristics checklist
Objectives/goals Oral questioning
Kernel Written test
System call Learner portfolio of
Shell evidence.
Evolution of operating systems
Operating system structures
Monolithic
Layered
Virtual
Client-server model
Types of operating systems
Functions of operating systems
Recommended Resources
Tools
Transaction Processing Systems (TPS)
Operation Information System (OIS
Decision Support Systems (DSS)
Enterprise resource planning (ERP)
Equipment
Computers