BST

Q1. Which technique of scientific management is an extension of the principle of division of

work and specialisation on the shop floor?

(A) Functional foremanship ✓

(B) Standardisation and Simplification of work

(C) Differential Piece Wage System

(D) Method Study

Q2. Organising helps in optimum utilisation of resources. Which type of resources does it
refer?

(A) Centralisation

(B) Delegation

(C) Development of personnel ✓

(D) None of the above

Q3. In a marketing firm, the Financial Manager pays more attention towards an increase of
3% in the marketing cost as compared to a 15% increase in the courier expenses. Identify the
concept being used by the manager.

(A) Management by exception

(B) Critical point control ✓

(C) Corrective action

(D) None of the above

Q4. is used by managers to study the relationship between costs, volume and profits. It
determines the probable profit and losses at different level of activity.

(A) Break-even analysis ✓

(B) Ratios

(C) PERT and CPM

(D) None of the above

Q5. Policy formulation serves as the basis of coordinating the activities and efforts of
different divisions, departments and individuals. It helps in avoiding confusion and
misunderstanding."

Identify the significance of managerial function of highlighted in this statement.

a) Facilitates decision making

b) Reduces risks of uncertainty

c) Provides direction

d) Reduces overlapping and wasteful activities ✓

Q6 Swatch Ltd. plans to earn a 20% return on its investment in a new project. Identify the
type of plan being described in the above lines.

a) Method

b) Strategy

c) Programme

d) Objective ✓

Q7 Ketan enterprises adopts different ways to provide training to employees, like job
rotation, coaching, vestibule training, conference, Lecture method and role playing. Identify
the type of plan being described in the above line.

a) Method ✓

b) Strategy

c) Programme

d) Procedure

Q8 It is a plan which quantifies future facts and figures.

a) Procedure

b) Programme

c) Rule

d) Budget ✓
Q9 . A strategy is derived from

a) Policy

b) Objective ✓

c) Method

d) Rule

Q10 Which steps in the process of planning will precede the step in which the manager is
required to make certain assumptions about the future, which are the base material upon
which the plans are drawn.

a) Implementing the plan

b) Identifying alternative courses of action

c) Setting objectives ✓

d) Selecting an alternative

Q11. Which scenario BEST illustrates the impact of rapidly changing technology on
businesses?

a) A software company is disrupted by a new entrant that offers a more user-friendly

interface and a lower price point.

b) A manufacturing company is forced to automate its production line in order to compete

with lower-cost overseas competitors.

c) A traditional brick-and-mortar retailer is forced to close its doors after online retailers
offer lower prices and a wider selection of products. ✓

d) A financial services company is forced to invest in new technology in order to meet the
demands of its customers for online and mobile banking services

Q12 The aim of demonetisation was not to

a) Curb corruption

b) Reduce the prices of real estate ✓

c) Withhold the accumulation of black money generated by undeclared income

d) Counterfeit the use of high denomination notes for illegal activities

Q13 Even though the political conditions vary from country to country, they impact the
sentiment of an investor in the business, if the instability of the political conditions cause
uncertainty and make it difficult for him to predict the future.

Which feature of the Business Environment is being highlighted in the above statement?

a) Relativity

b) Dynamic nature

c) Specific and general forces

d) All of the above ✓

Q14 Any kind of external devices, like compact discs (CD's) for computers, have become
obsolete. Google, with its Google Drive service, Apple with its icloud offering, enables the
users store documents, photos, music and movies on web-based servers. Identify the
feature of business environment being described in the above lines.

a) Relativity

b) Dynamic nature

c) Uncertainty ✓

d) Interrelatedness

Q15 It refers to the number of subordinates that can be effectively managed by a superior.

a) Organisational structure

b) Informal Organisational

c) Span of management ✓

d) None of the above

Q16 Aarohan Ltd. is a company, manufacturing automobiles where division of work into key
areas includes production, purchase, marketing, accounts and personnel. Which of the
following is a disadvantage of the organization structure of Aarohan Ltd.?

a) It may lead to increase in cost

b) Managers may gain power and assert independence and ignore organization interests
c) It ensures that different functions get due attention.

d) Heads do not get training for top management position. ✓

Q17 Assertion-Reason based question

Assertion (A): Decentralisation is an optional policy decision.

Reason (R): It is done at the discretion of the top management.

Alternatives

a) Both the statement (A) and (R) are true and R is the right explanation of (A)✓

b) Both the statement (A) and (R) are true and R is not the right explanation of (A)

c) Statement (A) is true but statement (R) is false

d) Statement (A) is false but statement (R) is true

Q18. Assertion-Reason based question

Assertion (A): Delegation does means abdication.

Reason (R): The manager after delegation no longer remains accountable for the
performance of the assigned tasks.

Alternatives

a) Both the statement (A) and (R) are correct and (R) is the right explanation of (A)

b) Both the statement (A) and (R) are correct and (R) is not the right explanation of (A)

c) Statement (A) is correct but statement (R) is incorrect

d) Both the statements (A) and (R) are incorrect ✓

Q19 Which of the following is not an on-the-job-method of training?

a) Apprenticeship training

b) Induction training

c) Internship training

d) Vestibule training ✓
Q20 Assertion- Reason based question

Assertion (A): Staffing is an inherent part of human resource management.

Reason (R): The training and development of the staff is an important aspect of the staffing
process.

Alternatives

a) Both the statement (A) and (R) are correct and (R) is the right explanation of (A)

b) Both the statement (A) and (R) are correct and (R) is not the right explanation of (A) ✓

c) Statement (A) is correct but statement (R) is incorrect

d) Both the statements (A) and (R) are incorrect

Q21 This analysis would enable an assessment of the number and types of human resources
are necessary for the performance of various jobs and accomplishment of organisational
objectives.

a) Breakeven analysis

b) Workload analysis ✓

c) Workforce analysis

d) All of the above

Q22 The activities whose outcome not only improves the job performance but also
individuals in the progress towards and maturity an actualisation of their potential capacities
is known as:

a) Training ✓

b) Education

c) Development

d) Performance appraisal

Q23 Dividing work into smaller and manageable task is a part of

a) Departmentalisation

b) Identification and division of work ✓

c) Assigning duties
d) Not assigning

Q24 The business environment consists of numerous inter-related and dynamic forces.
Because of this it may be difficult to know the extent of the relative impact of social,
economic, political, technological or legal factors on change in the demand of a product in
the market. The feature of business environment being discussed in the above para is:

(A) Totality of external forces

(B) Relativity

(C) Inter-relatedness

(D) Complexity ✓

Q25 Decisions rendered by various commissions and agencies at every level of the
government is an example of_____ environment of business.

(A)Economic environment

(B) Political environment

(C) Social environment

(D) Legal environment ✓

Q26 Which of the following is not an example of non-financial incentive?

(A)Career advancement opportunity

(B) Perquisites. ✓

(C) Status

(D) Organisational climate

Q27 A comprehensive plan for accomplishing an organisation’s objective is known as

a) Objective

b) Strategy ✓

c) Policy
d) Procedure

Q28. Following a pre-decided plan when circumstances have changed may not turn out to
be in the organisational interest identify the limitation of planning

a) Planning reduces creativity

b) Planning may not work in dynamic environment ✓

c) Planning is time consuming

d) Planning leads to

Q29. Which step of planning process Involves other managerial functions as well and leads
to doing what is required?

a) Selecting an alternative

b) Implementing the plan ✓

c) Follow up action

d) Developing planning premises

Q30. Coordination integrates the efforts of different departments and at different levels.

Identify the characteristics of coordination highlighted in the above statement.

(A) Coordination ensures unity of action

(B) Coordination is an all-pervasive function ✓

(C) Coordination is a deliberately function

(D) Coordination is the responsibility of all managers

Q31. Kindness and justice in behaviour of managers is related to-

(A) Principle of Discipline

(B) Principle of Equity ✓

(C) Principle of Fair Remuneration

(D) Principle of order

Q32. The Composite plan which involves setting up of long-term objectives finding course of
action and allocation of resources is called

(A) Policy

(B) Strategy ✓

(C) Programme

(D) Procedure

Q33. Name the outcome of the function of management which includes designing of roles to
be filled by suitably skilled people and defining the interrelationship between roles so that
ambiguity in performance of duties can be eliminated.

(A) Organisation structure ✓

(B) Delegation of authority

(C) Decentralisation

(D) Controlling

Q34. As the span of management increases in an organisation, the number of levels of

management in the organisation

(A) Increases

(B) Decreases ✓

(C) Remains unaffected

(D) None of the above

Q35. The Candidate who has applied for job can clarify his queries during

(A) Test

(B) Employment interview ✓

(C) Medical Examination

(D) Selection decision

Q36. Full utilisation of potential and capacity of employees can be seen in

(A) Autocratic leadership

(B) Democratic leadership

(C) Free rein leadership ✓

(D) Paternalistic leadership

Q37. To motivate its employees on one side, 'Harshita Pearls' rewards them with an increase
in pay, promotion, recognition, etc., whereas, on the other side, it stops increments, gives
punishment, and threatens employees so that they may act in a desired manner.

Which feature of motivation is being highlighted in the above case?

(A) Motivation is a complex process

(B) Motivation is an internal feeling

(C) Motivation can be either positive or negative ✓

(D) Motivation produces goal-directed behaviour

Q38. Under critical point, control manager

(A) Critically observes and takes action on every deviation

(B) Ignores deviation

(C) Gives more importance to deviations taking place in key areas ✓

(D) None of the above