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Chapter 7 Tutorial Answers UPLOAD

Chapter 7 discusses human motivation, particularly through Maslow's Hierarchy of Needs, which outlines the progression from physiological needs to self-actualization. It emphasizes the importance of internal and external factors in motivating employees, as well as the role of recognition and belonging in enhancing self-esteem. The chapter illustrates these concepts through the example of Samantha, who fulfills her needs at work, leading to personal growth and job satisfaction.

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0% found this document useful (0 votes)
4 views

Chapter 7 Tutorial Answers UPLOAD

Chapter 7 discusses human motivation, particularly through Maslow's Hierarchy of Needs, which outlines the progression from physiological needs to self-actualization. It emphasizes the importance of internal and external factors in motivating employees, as well as the role of recognition and belonging in enhancing self-esteem. The chapter illustrates these concepts through the example of Samantha, who fulfills her needs at work, leading to personal growth and job satisfaction.

Uploaded by

Samantha
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Chapter 7 Human Motivation

1. Which of the following best describes the factors that drive


employees to achieve specific goals and contribute to company
objectives?

a) Job satisfaction and work-life balance


b) Internal and external factors that influence commitment,
engagement, and performance
c) Salary and job title
d) Training and skill development opportunities

Answer: B) Internal and external factors that influence


commitment, engagement, and performance.

2. According to Maslow’s Hierarchy of Needs, which of the


following needs is considered the most basic and must be
satisfied first?

a) Self-actualization needs
b) Esteem needs
c) Safety needs
d) Physiological needs

Answer: D) Physiological needs

3. In Maslow's Hierarchy, which level of needs is focused on


achieving personal growth and realizing one's full potential?

a) Safety needs
b) Esteem needs
c) Self-actualization needs
d) Belongingness and love needs

Answer: C) Self-actualization needs

4. Which of the following is an example of fulfilling esteem needs


in Maslow’s Hierarchy?

a) Getting a promotion at work


b) Having access to food and water
c) Securing a safe place to live
d) Finding a supportive community of friends

Answer: A) Getting a promotion at work

5. According to Maslow, when an individual’s social needs


(belongingness and love) are unmet, they are most likely to
experience:

a) Anxiety about their safety


Chapter 7 Human Motivation

b) A sense of isolation and loneliness


c) A lack of personal achievement
d) A desire for self-improvement

Answer: B) A sense of isolation and loneliness

6. According to the Expectancy Theory of Motivation, which of the


following is the key factor in determining an individual's level of
motivation?

a) The intrinsic value of the task


b) The rewards associated with completing the task
c) The belief that effort will lead to a desired outcome
d) The satisfaction of basic needs

Answer: C) The belief that effort will lead to a desired outcome

7. Which of the following is an example of negative


reinforcement?

a) A teacher praises a student for submitting their homework on time.


b) A manager gives an employee a raise for excellent performance.
c) A parent stops nagging their child once they clean their room.
d) A coach criticizes a player for missing a goal.

Answer: C) A parent stops nagging their child once they clean


their room.

Structured Questions:

Samantha, a software developer, has recently joined a growing logistic


company. Initially, Samantha’s salary allows her to meet her basic needs
like food, water, shelter, and rest, ensuring she’s comfortable and able to
focus on work. The company provides health benefits, job security, and a
safe working environment, both physically (comfortable office, safety
protocols) and emotionally (supportive work culture). Samantha becomes
part of a collaborative team where she builds strong relationships with
colleagues. She feels connected, valued, and included in team activities
and decisions. As Samantha takes on more responsibility and
demonstrates her technical skills, she receives recognition from her
manager, earning promotions and acknowledgment for her contributions.
Her self-esteem and confidence grow. Finally, Samantha has the
opportunity to work on innovative projects and push her creative
boundaries. She feels fulfilled as she continually develops her skills and
achieves personal growth, realizing her full potential in the workplace.

According to the text above and the theory of Maslow’s hierarchy,


illustrate how Samantha’s employer fulfils her following needs:
Chapter 7 Human Motivation

i. Physiological needs
ii. Safety needs
iii. Love and belongingness needs
iv. Esteem needs
v. Self-actualization needs

Answer:

1. Physiological Needs: Initially, Sarah’s salary allows her to meet


her basic needs like food, water, shelter, and rest, ensuring she’s
comfortable and able to focus on work.

2. Safety Needs: The company provides health benefits, job security,


and a safe working environment, both physically (comfortable office,
safety protocols) and emotionally (supportive work culture).

3. Belongingness and Love Needs: Sarah becomes part of a


collaborative team where she builds strong relationships with
colleagues. She feels connected, valued, and included in team
activities and decisions.

4. Esteem Needs: As Sarah takes on more responsibility and


demonstrates her technical skills, she receives recognition from her
manager, earning promotions and acknowledgment for her
contributions. Her self-esteem and confidence grow.

5. Self-Actualization Needs: Finally, Sarah has the opportunity to


work on innovative projects and push her creative boundaries. She
feels fulfilled as she continually develops her skills and achieves
personal growth, realizing her full potential in the workplace.

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