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CIR-000940-2-1

The auditor report for Garden Concept Store outlines the findings from an audit conducted by U X E Security Solutions L.L.C regarding the CCTV installation and maintenance by HNM Security Systems L.L.C. Several items were found pending approval, including NVR and CCTV camera products, with numerous non-compliance issues noted in the audit test cases, particularly regarding camera coverage and labeling. The report emphasizes the need for rectifications and compliance with security regulations, highlighting specific areas requiring additional camera installations and updated security plans.

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0% found this document useful (0 votes)
2 views9 pages

CIR-000940-2-1

The auditor report for Garden Concept Store outlines the findings from an audit conducted by U X E Security Solutions L.L.C regarding the CCTV installation and maintenance by HNM Security Systems L.L.C. Several items were found pending approval, including NVR and CCTV camera products, with numerous non-compliance issues noted in the audit test cases, particularly regarding camera coverage and labeling. The report emphasizes the need for rectifications and compliance with security regulations, highlighting specific areas requiring additional camera installations and updated security plans.

Uploaded by

davidatef31
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Auditor Report Application Number CIR-000940

Service User
Details
Company Name GARDEN CONCEPT STORE No. of Visit 2
L.L.C
License Number 1027221 Expiry Date 1/30/2025
License Issuing Authority Dubai Economy and Tourism (DET)

Application Name HNM SECURITY SYSTEMS L.L.C


Email [email protected] Telephone No. +971-507022077
Location M01 M02 M03 M04 SR,Mezzanine Floor, Makani Number 1985080502
SOLAIRE 10, 4th Street, Al Quoz Industrial
Area 3, Dubai

Activities
Department Store

Requirement
Details
Requirement Company
Name Name
CCTV Installation and HNM SECURITY SYSTEMS L.L.C
Maintenance

Premises
Details
Premises Commercial & Residential Floors 2 Basement 0
Type Building
Main Entrance 3 Emergency Exits 0 Guest Lifts 0 Service Lifts 0 Additional Building 0

Audit Request
Details
Auditor Conrad Vivo
Name
Company U X E SECURITY SOLUTIONS L.L.C
Name
Status Visited Status Date 16-Apr-2025 10:55:10
Public Remarks 1. Kindly check Camera and Recorder Audit test cases for rectifications.
Kindly Refer to “CCTV General Audit Test Case” for Details and
Comments.

NVR Product
Details
Product Group Item Total Pending Approved Rejected
Name Name Name Items
DS-7608NI-K2/8P, 303603696 NVR_Stand Alone Recorder 1 0 0 1
,303603710
DS-7732NI-K4 NVR_Stand Alone Recorder 2 0 0 2

CCTV Camera Product


Details
Product Group Item Total Pending Approved Rejected
Name Name Name Items
DS-2CD1327G0-L IP Camera CCTV Camera 10 0 9 1
DS-2CD1743G0 -I(Z) IP Camera CCTV Camera 15 0 10 5
DS-2CD1023G0E-I IP Camera CCTV Camera 49 0 34 15
UPS Product
Details
Product Group Item Total Pending Approved Rejected
Name Name Name Items
Maverick UPS 1050VA UPS UPS 1 0 1 0
MAVERICK 750VA UPS UPS 1 0 0 1

VideoGuard Product
Details
Product Group Item Total Pending Approved Rejected
Name Name Name Items
ES-81V - 4Port 4Port Video Guard VideoGuard 1 0 1 0

VMS Product
Details
Product Group Item Total Pending Approved Rejected
Name Name Name Items
SNAPPY VMS STD_2021 VMS VMS Server 1 0 0 1

Monitor-Display Product
Details
Product Group Item Total Pending Approved Rejected
Name Name Name Items
DS-D5022QE-E - 22" FHD LED Monitor-Display Monitor / 1 0 0 1
monitor Display
32LN5150 Monitor-Display Monitor / 2 0 1 1
Display
43U-Class-T2 Monitor-Display Monitor / 2 0 1 1
Display

Number of Stickers
Issued
Number of Stickers Issued
Number of Total Identity
Cameras
Existing Available Approved
CCTV General Audit Test
Case
General Requirement Check
List
Recorder in Safe and Clean Approved
Location
Good Cabling Approved
UPS Available Approved
Screen Position and Approved
Angle
Proper Screen Approved
Size
Enough Number of Operator Not Approved
Enough Number of Operator Not Approved
Operator Knowledge of the Not Approved
System
Security Guard Available Not Approved
Female Security Available Not Approved
Good Security in the Value Shop Not Approved
Area
The Entrance Blocked For Car Not Approved
Pass
Good Communication and Approved
Facility
Monitor Room Privacy Not Approved
COMMENTS
Note
: This are the pending points from previous audit:

VSS System:
1. Updated Security Plans Certification (SPC) Certificate Required (The site has areas
with missing coverage, the required VSS devices must be installed as per law, and it
must be updated on the SPC).
2. Video Connectivity Certificate Required.
3. Video Signal Verification Certificate Required.

Recorder (NVR or VMS)


1. Security Equipment Approval Certificate (VMS) Required. (VMS is not available)
2. Required minimum of 31 days recording.
3. The recording devices must be computed with 20% extra capacity.

Video Surveillance System (VSS) General Notes:


1. The connectors must be numbered, named, and labelled at all ends of the wires.
2. Based on a site survey dated: 22-Mar-2025, the areas below are missing covered
by cameras.
a. At the cash desks (Water Barn) Required Recognition View.
b. At the cash desks (Flowers boutique) Required Recognition View.
c. New Sofa & Table area, Required Detection View.
d. Water Barn area near to the staircase, Required Detection View.
e. New Coffee shop area, Required Detection View.
f. Garden backside near GM Office, Required Detection View.

New point:
Video Surveillance System (VSS) General Notes:
1. The protection of wiring, plastic pipes to be used for indoor connections and
metal pipes specially designed for outdoors to be used.
2. Since the updated VSS system layout map/as-built drawing is not available, the
relocation or addition of VSS components, including the repositioning of existing
cameras, may be required based on the findings of the full site survey. Any such
requirements will be declared during the next audit visit.
Alarm General Audit Test
Case
Panic / Kick Bar in Good Not Approved
Location
Battery Backup for Control Not Approved
Panel
Battery Backup for Siren / Not Approved
Flasher
Siren / Flasher Not Approved
Location
Wireless Signal Communication Not Approved
Maintenance Report Not Approved
Windows Protection Not Approved
Shutter Door ( for outside ) Not Approved
Location Of Control Not Approved
Panel
Location Of Not Approved
Keypad
Auto Lighting with Not Approved
Alarm
COMMENTS
Note
: Not Required

Cable Check
List
Fiber Not Approved
Optic
RG Not Approved
6
RG 11 Not Approved
RG 45 Not Approved
RG 59 Not Approved
UTP ( CAT- 5 Not Approved
)
UTP ( CAT- 6 Approved
)
UTP ( CAT- 7 Not Approved
)
ANPR General Test
Case
Premises Details
Total Number of Parking
Area
Number of Entrance Lane
Number of Exit Lane
Number of Drop off Lane
Number of Loading / Unloading
Area
Command
GENERAL DETAILS
Camera Location Verified
by
Verified Officer / Auditor
Name
Number of Camera Capturing Rear view
Number of Camera Capturing Front view
If it's Front side Number Plate Capturing,
Reason
No. of Lane width 3 Meters (Per Camera
)
No. of Lane width exceed 4
Meters
Required Fixed Barrier
Required Hump
ANPR Server kept in Secure Place
Equipment's and Cabling Installation
Status
SIRA Connectivity Verified
Recognized Log / Unrecognized Log
Verified
Recognized Log Percentage ( % )
Command Not Required

ANPR Service
Status
ANPR Service
Available Not Approved
Not Available Approved
COMMENT
Not Required

Camera Audit Test Case


Name Field Of Camera Connected Status Type Comment
View Location Recorder Name
R1-C28-OUTSIDE 10 5% OUTSIDE RECORDER Approved CCTV
MONITORING 1 Camera
VIEW
R3-C6-CAFE OUTSIDE 5% OUTSIDE RECORDER Not Approved CCTV 1. Camera labelling in the portal must be
MONITORING 3 Camera updated with Recorder number, channel
VIEW number and location.
R1-C32-MF FEN VIEW 5% GEN VIEW RECORDER Approved CCTV
MONITORING 1 Camera
VIEW
R2-C16-STORE RMM ENT 120% Entrance DS-7732NI- Approved CCTV
IDENTIFICATION K4 - 2 Camera
VIEW
R2-C6-LIADING ENTRY 120% LOADING RECORDER Not Approved CCTV 1. Camera labelling in the portal must be
2 IDENTIFICATION ENTRANCE 2 Camera updated with Recorder number, channel
VIEW number and location.
R1-C2-MF ENT 120% ENTRANCE RECORDER Approved CCTV
1 IDENTIFICATION 1 Camera
VIEW
R2-C25-GF CAFE AREA 5% GF CAFE RECORDER Approved CCTV
2 MONITORING AREA 2 Camera
VIEW
R1-C17-OUTIDE 5% OUTSIDE RECORDER Approved CCTV
9 MONITORING 1 Camera
VIEW
R3-C5OUTSIDE 15 5% OUTSIDE RECORDER Approved CCTV
MONITORING 3 Camera
VIEW
R2-C18-GF ROSELEAF 5% GF ROSELEAF DS-7732NI- Approved CCTV
CORNER MONITORING CORNER K4 - 2 Camera
VIEW
R1-C8-OUTSIDE 5% OUTSIDE RECORDER Approved CCTV
1 MONITORING 1 Camera
VIEW
R2-C15-FLOWER 5% FLOWER RECORDER Approved CCTV
CORNER MONITORING CORNER 2 Camera
VIEW
R2-C30-CUSTOMET 5% CUSTOMER RECORDER Approved CCTV
SERVICE MONITORING SERVICE 2 Camera
VIEW
R2-C23-GFD GEN VIEW 50% GEN VIEW RECORDER Approved CCTV
2 RECOGNITION 2 Camera
VIEW
R1-C6-DINIUNG HALL 10% DINING RECORDER Approved CCTV
1 DETECTION HALL 1 Camera
VIEW
R2-C21-GRADEN TOOLS 5% GARDEN RECORDER Not Approved CCTV 1. Camera labelling in the portal must be
MONITORING TOOLS 2 Camera updated with Recorder number, channel
VIEW number and location.
R1-C18-MF STAIR CASE Observation MF RECORDER Approved CCTV
1 view STAIRCASE 1 Camera
R3-C3-OUTSIDE 13 5% OUTSIDE RECORDER Approved CCTV
MONITORING 3 Camera
VIEW
R1-C31-LOADING AREA 10% LOADING RECORDER Not Approved CCTV 1. Camera labelling in the portal must be
2 DETECTION AREA 1 Camera updated with Recorder number, channel
VIEW number and location.
R1-C22-MF CRRV 5% MF RECORDER Approved CCTV
3 MONITORING CORRIDOR 1 Camera
VIEW
R1-C14-LOADING AREA 10% LOADING RECORDER Approved CCTV
DETECTION AREA 1 Camera
VIEW
R2-C20-FRAME DUBAI 5% FRAME DS-7732NI- Approved CCTV
PASSAGE MONITORING DUBAI K4 - 2 Camera
VIEW PASSAGE
R2-C14-OUTSIDE 10 5% Outside RECORDER Approved CCTV
MONITORING Camera 2 Camera
VIEW
R2-C13-GF CRR 5% GF CRR RECORDER Approved CCTV
1 MONITORING 1 2 Camera
VIEW
R1-C25-MF LIFT 120% MF LIFT RECORDER Approved CCTV
LOBBY IDENTIFICATION LOBBY 1 Camera
VIEW
R2-C5-ROSELEAF CAFE 120% ENTRANCE RECORDER Not Approved CCTV 1. IIS
ENT IDENTIFICATION 2 Camera 2. OF
VIEW
R2-C26-GF GEN VIEW 50% GEN VIEW RECORDER Not Approved CCTV 1. Camera labelling in the portal must be
3 RECOGNITION 2 Camera updated with Recorder number, channel
VIEW number and location.
R2-C3-GF CAFE ENT 120% ENTRANCE RECORDER Approved CCTV
IDENTIFICATION 2 Camera
VIEW
R2-C12-CASHIER AREA 5% CASHIER RECORDER Approved CCTV
MONITORING AREA 2 Camera
VIEW
R1-C30-MF CRR 5% MF RECORDER Approved CCTV
6 MONITORING CORRIDOR 1 Camera
VIEW
R1-C10-OUTSIDE 5% OUTSIDE RECORDER Not Approved CCTV 1. Camera labelling in the portal must be
3 MONITORING 1 Camera updated with Recorder number, channel
VIEW number and location.
R1-C3-SERVER RMM ENT 120% ENTRANCE RECORDER Not Approved CCTV 1. OF
IDENTIFICATION 1 Camera
VIEW
R2-C9-CASH COUNTER 50% Cash Counter RECORDER Approved CCTV
2 RECOGNITION 2 Camera
VIEW
R1-C27-MF STAIRCASE Observation MF RECORDER Approved CCTV
2 view STAIRCASE 1 Camera
R2-C27-GF GEN VIEW 50% GEN VIEW RECORDER Approved CCTV
3 RECOGNITION 2 Camera
VIEW
R3-C1-SERVER ROOM 5% SERVER RECORDER Approved CCTV
MONITORING ROOM 3 Camera
VIEW
R3-C4-OUTSIDE 14 5% INDOOR RECORDER Approved CCTV
MONITORING TUNNEL 3 Camera
VIEW
R2-C4-BACK ENTRY 120% Back RECORDER Approved CCTV
2 IDENTIFICATION Entrance 2 Camera
VIEW
R2-C31-FRONT ENTRY 5% FRONT RECORDER Not Approved CCTV 1. Camera labelling in the portal must be
PASSAGE MONITORING ENTRY 2 Camera updated with Recorder number, channel
VIEW PASSAGE number and location.
R2-C17-OUTSIDE 12 5% Outside DS-7732NI- Approved CCTV
MONITORING Camera K4 - 2 Camera
VIEW
R2-C19-BACK LOBBY 5% BACK LOBBY DS-7732NI- Not Approved CCTV 1. Camera labelling in the portal must be
MONITORING K4 - 2 Camera updated with Recorder number, channel
VIEW number and location.
R3-C10-MF GEN VIEW 5% MF Gen View RECORDER Approved CCTV
2 MONITORING 1 3 Camera
VIEW
R1-C16-OUTSIDE 5% OUTSIDE RECORDER Not Approved CCTV 1. Camera labelling in the portal must be
8 MONITORING 1 Camera updated with Recorder number, channel
VIEW number and location.
R1-C15-OUTSIDE 5% OUTSIDE RECORDER Not Approved CCTV 1. Camera labelling in the portal must be
7 MONITORING 1 Camera updated with Recorder number, channel
VIEW number and location.
R1-C24-MF CRR 5% MF RECORDER Not Approved CCTV 1. Camera labelling in the portal must be
5 MONITORING CORRIDOR 1 Camera updated with Recorder number, channel
VIEW number and location.
R1-C7-DINING HALL 10% DINING RECORDER Approved CCTV
2 DETECTION HALL 1 Camera
VIEW
R1-C26-MF OFFICE RM 10% OFFICE RECORDER Approved CCTV
DETECTION ROOM 1 Camera
VIEW
R1-C9-OUTSIDE 5% OUTSIDE RECORDER Approved CCTV
2 MONITORING 1 Camera
VIEW
R1-C20-MF CCR 5% MF RECORDER Approved CCTV
1 MONITORING CORRIDOR 1 Camera
VIEW
R2-C28-MF DINING AREA 5% MF DINING RECORDER Approved CCTV
MONITORING AREA 2 Camera
VIEW
R3-C9-MF GEN VIEW 5% MF Gen View RECORDER Approved CCTV
1 MONITORING 1 3 Camera
VIEW
R1-C13-CARPENTER AREA 5% CARPENTER RECORDER Approved CCTV
MONITORING AREA 1 Camera
VIEW
R1-C4-DINING ENT 120% ENTRANCE RECORDER Not Approved CCTV
IDENTIFICATION 1 Camera
VIEW
R1-C23-MF CRR 5% MF RECORDER Approved CCTV
4 MONITORING CORRIDOR 1 Camera
VIEW
R2-C29-HOMESMITH AREA 5% HOMESMITH DS-7732NI- Approved CCTV
MONITORING K4 - 2 Camera
VIEW
R2-C32-TANK AREA 10% TANK AREA RECORDER Not Approved CCTV 1. Camera labelling in the portal must be
DETECTION 2 Camera updated with Recorder number, channel
VIEW number and location.
R1-C1-LOADING ENTRY 120% LOADING RECORDER Approved CCTV
1 IDENTIFICATION ENTRANCE 1 Camera
VIEW
R2-C22-GF GEN VIEW 50% GEN VIEW RECORDER Not Approved CCTV 1. Camera labelling in the portal must be
1 RECOGNITION 2 Camera updated with Recorder number, channel
VIEW number and location.
R2-C8-CASH COUNTER 50% Cash Counter RECORDER Approved CCTV
1 RECOGNITION 2 Camera
VIEW
R3-C8-OUTSIDE 17 5% OUTSIDE RECORDER Approved CCTV
MONITORING 3 Camera
VIEW
R2-C2-BACK ENTRY 120% Back RECORDER Not Approved CCTV 1. IIS
1 IDENTIFICATION Entrance 2 Camera 2. OF
VIEW
R2-C1-MAIN ENTRY FROMT 120% ENTRANCE RECORDER Not Approved CCTV 1. IIS
IDENTIFICATION 2 Camera 2. OF
VIEW
R1-C5-LOCKER AREA 10% LOCKER RECORDER Approved CCTV
DETECTION AREA 1 Camera
VIEW
R2-C10-CASH COUNTER 50% Cash Counter RECORDER Approved CCTV
3 RECOGNITION 2 Camera
VIEW
R3-C2-KOI FISH TANK 10% KOI FISH RECORDER Not Approved CCTV 1. Camera labelling in the portal must be
DETECTION TANK 3 Camera updated with Recorder number, channel
VIEW number and location.
R1-C29-PERIMETER BACK 10% PERIMETER RECORDER Not Approved CCTV 1. Camera labelling in the portal must be
DETECTION 1 Camera updated with Recorder number, channel
VIEW number and location.
R2-C24-GF CAFE AREA 5% GF CAFE RECORDER Approved CCTV
1 MONITORING AREA 2 Camera
VIEW
R1-C21-MF CRR 5% MF RECORDER Approved CCTV
2 MONITORING CORRIDOR 1 Camera
VIEW
R2-C7-LOADING ENTRY 120% LOADING RECORDER Not Approved CCTV 1. Camera labelling in the portal must be
3 IDENTIFICATION ENTRANCE 2 Camera updated with Recorder number, channel
VIEW number and location.
R1-C11-OUTSIDE 5% OUTSIDE RECORDER Approved CCTV
4 MONITORING 1 Camera
VIEW
R3-C7-OUTSIDE 16 5% OUTSIDE RECORDER Approved CCTV
MONITORING 3 Camera
VIEW
R2-C11-CASH COUNTER 50% Cash Counter RECORDER Approved CCTV
4 RECOGNITION 2 Camera
VIEW
R1-C19-MF CRR 5% MF RECORDER Approved CCTV
MONITORING CORRIDOR 1 Camera
VIEW
R1-C12-OUTSIDE 5% OUTSIDE RECORDER Approved CCTV
5 MONITORING 1 Camera
VIEW
Display - Monitor Audit Test Case
43U-Class-T2 - Not Approved 1. Must update correct details of the monitor in the
2 portal.
43U-Class-T2 - Approved
1
32LN5150 - Approved
1
32LN5150 - Not Approved 1. Must update correct details of the monitor in the
2 portal.
DS-D5022QE-E - 22" FHD LED monitor - Not Approved 1. Must update correct details of the monitor in the
1 portal.

NVR - Audit Test Case


RECORDER Not Approved
1
RECORDER Not Approved
2
RECORDER Not Approved
3

UPS Audit Test Case


CCTV Approved
ONT Not Approved

VideoGuard Test Case


ES-81V - 4Port Approved 1. Video Connectivity Certificate Required

VMS Server Test


Case
SNAPPY VMS STD_2021 - Not Approved 1. Not
1 available

This is a computer generated statement and does not require signature.

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