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The ecommerce sector has witnessed a dramatic transformation over the last two he e-
commerce sector has witnessed a dramatic transformation over the last two decades,
reshaping the way people shop and interact with businesses. From traditional brick-
and-mortar stores to vast online marketplaces, the convenience, variety, and
accessibility of e-commerce platforms have revolutionized consumer behavior.
However, this evolution has also introduced new challenges, including the need for
personalized shopping experiences, robust security for online transactions, and
efficient customer support..
One of the standout aspects of ShopEase is its emphasis on user-centric design and
functionality. It not only provides a marketplace for buying and selling but also serves
as an intelligent shopping assistant. The platform's AI chatbot offers real-time support
to users, answering queries and guiding them through their shopping journey.
Additionally, the recommendation engine uses natural language processing (NLP)
techniques to understand user preferences and suggest products tailored to their needs.
ShopEase is also committed to ensuring the security and privacy of its users. By
integrating a secure payment gateway with signature verification, the platform builds
trust and reliability among its customers. Furthermore, its backend infrastructure is
designed to handle scalability and ensure seamless performance, even during peak
usage.
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commitment to excellence, ShopEase aims to set a new benchmark in the e-commerce
industry.
In the modern era, online shopping has become an integral part of consumers' daily
lives. E-commerce platforms have revolutionized the retail industry by offering the
convenience of browsing, comparing, and purchasing products from the comfort of
home. However, despite the rise of digital shopping, many e-commerce solutions
available in the market still fall short in terms of usability, performance, and
affordability. Several platforms are either too complex for small businesses to adopt or
too rigid to accommodate growing customer demands and business needs.
A major issue lies in the architecture of these systems. Monolithic applications often
become difficult to maintain as they grow, making it challenging to implement new
features or scale the platform efficiently. Additionally, poorly designed user
interfaces, limited filtering or search capabilities, lack of personalization, and insecure
user data management contribute to a frustrating shopping experience.
2.2 Objectives
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To provide administrators with the ability to perform CRUD (Create, Read,
Update, Delete) operations on products, allowing them to manage inventory
and product data dynamically.
To enable users to create and manage their wishlist and shopping cart, offering
personalized features that enhance engagement and usability.
To integrate dynamic filtering options, such as filtering products based on
minimum and maximum price, and sorting options like price from high to low
or low to high.
To ensure the project follows a modular and maintainable code structure,
promoting scalability and ease of updates or future feature integration.
To establish secure and optimized backend APIs that serve as the
communication bridge between the frontend and backend, handling tasks like
data retrieval, user session management, and product updates efficiently.
To adhere to responsive web design principles so that the platform is
accessible and usable across different devices, including smartphones, tablets,
and desktops.
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Chapter 3: Analysis
Functional requirements define the specific behaviors and operations the system must
perform. The major functional components of the ShopEase system include:
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Price Sorting:
Users can sort the product listings based on price in either ascending (low to
high) or descending (high to low) order.
Wishlist Functionality:
Authenticated users can add products to their personal wishlist. They can also
remove or view their saved wishlist items from a dedicated page.
Profile View:
Each user has a personal profile page that displays their details, including
contact information and wishlist. Users may also update their information
when needed.
Product Review System:
Users can leave reviews and ratings for purchased products. Each review is
tied to a valid transaction to ensure authenticity.
Chatbot Assistance:
An integrated chatbot enables users to ask queries and get automated
assistance related to products and navigation.
Transaction History:
Users can view their past purchases along with payment and order details
stored securely.
Performance:
The system is optimized to provide fast response times for product loading,
search, and wishlist operations.
Scalability:
The architecture supports scalability, allowing for the addition of more features
such as cart management, multi-vendor support, and recommendation systems
in the future.
Security:
All sensitive user data is handled securely. Passwords are encrypted using
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bcrypt, and sessions are securely managed using express-session. Input
validations and access control mechanisms are in place.
Usability:
The interface is designed with simplicity in mind. Intuitive layouts, consistent
design elements, and clear call-to-action buttons contribute to high usability,
especially for first-time users.
Maintainability:
The codebase is structured in a modular fashion, making it easy to debug,
update, and scale. Proper naming conventions and comments are used to
improve readability.
Responsiveness:
The frontend is fully responsive and compatible with all major devices and
screen sizes, including desktops, tablets, and smartphones.
Reliability:
The application is capable of handling simultaneous users and data traffic
efficiently without crashing. Error handling mechanisms are implemented to
ensure graceful failure.
Technical Feasibility:
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Operational Feasibility:
Economic Feasibility:
All technologies used are free and open-source, significantly reducing development
costs. No premium tools or paid frameworks are required, making the project highly
economical, especially for academic, prototype, or early-stage business use. Hosting
services like Vercel, Render, and MongoDB Atlas offer free tiers suitable for
deployment.
Schedule Feasibility:
The project was executed within the allocated academic timeline using a modular
development approach. Tasks were divided into manageable milestones such as
authentication, product listing, wishlist management, and deployment, which allowed
for systematic progress and testing. Version control through Git helped in tracking
changes and collaboration.
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3.3 Tools / Technologies / Platform Used
Table No1 : Technology
Category Tools / Technologies Used
All technologies were chosen for their ease of integration, active community support,
scalability potential, and suitability for a full-stack JavaScript-based web application.
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Fig 2. Data flow diagarm Level 0
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Chapter 4: Design and Architecture
4.1 Structure Chart / Work Breakdown Structure
The ShopEase project is organized into clearly defined components and tasks to
ensure modular development and ease of maintenance. The following is a breakdown
of the work structure:
Frontend Development
Design homepage and product listing UI
Implement search, filter, sort features
The design and architecture of the ShopEase project follow a modular and scalable
structure, enabling efficient team collaboration, easy debugging, and simplified future
expansion. Each component of the system has been broken down into specific tasks
that align with the overall functionality and objectives of the application.
Frontend Development
UI/UX Design: Design wireframes and user interfaces using responsive web
principles to ensure mobile and desktop compatibility.
Homepage and Product Listing UI: Develop the landing page with dynamic
rendering of product cards including image, price, and name.
Search, Filter, and Sort Implementation: Enable real-time search, price-
based filtering, and sorting logic on product listings.
Authentication Pages: Build login and registration pages with proper form
validations and session awareness.
Profile and Wishlist Pages: Create a dedicated user dashboard to manage
profile details and view/manage wishlist items.
Review Section: Display user reviews and ratings for each product.
Recommendation UI: Display personalized product suggestions using a basic
logic (e.g., recent views, popular items).
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Backend Development
Express Server Setup: Initialize Node.js and Express server for handling API
requests.
Routing and Middleware: Organize routes for users, products, transactions,
reviews, wishlist, and chatbot. Use middleware for authentication checks.
Session-Based Authentication: Use express-session to establish and manage
user sessions securely.
API and CRUD Operations: Implement RESTful APIs for all core modules
including users, products, reviews, and transactions.
Business Logic Implementation: Write backend logic for user
login/registration, review submission, product operations, wishlist actions, and
recommendations.
Payment Gateway: Integrate Razorpay for secure online transactions.
Integration
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Form and Input Validations: Implement server-side validations to prevent
bad data entry or attacks (e.g., XSS, SQL injection).
Image Upload: Add functionality to upload and preview images on product
creation using multer and store in DB or cloud.
Razorpay and Chatbot Integration: Integrate Razorpay API for secure
payments and a simple IntelliSense-style chatbot for help queries.
Deployment
The system is divided into modular components, each responsible for handling a
specific part of the application logic. This separation of concerns ensures
maintainability and scalability.
1. User Module
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One-to-one connection with chat history for personalized chatbot interactions.
2. Product Module
3. Payment Module
4. Authentication Module
5. Review Module
Allows users to submit reviews and star ratings (1–5) only after a purchase.
Associates each review with a transaction, product, and user.
Reviews are timestamped and shown on the product detail page.
6. Wishlist Module
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Stores image files in a designated folder or links to a cloud storage solution.
Ensures only valid image types are uploaded and prevents large file sizes.
8. Recommendation Module
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4.4 ER Diagram
Fig 5. ER Diagram
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Chapter 5: Implementation
5.1: Screenshots
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Fig 9. Profile Listings and Orders
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5.2: Source Code of some modules
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Fig 13. payementRoutes.js
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Fig 15. productRoutes.js
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Chapter 6: Testing
Testing ensures that all components of the application function as expected. We
performed unit testing, integration testing, and UI testing for the ShopEase e-
commerce platform.
1. Unit Testing
Unit testing involves testing individual components or functions in isolation. This type
of testing is important to validate the smallest units of the codebase to ensure they
work correctly independently before integrating them into the larger system.
These unit tests were conducted manually for logic verification and debugged using
Node.js debugging tools.
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2. Integration Testing
Integration testing checks the flow of data and functionality between different
modules or services in the application. It ensures that various components such as the
frontend, backend APIs, and database work together correctly.
User Registration and Login: Confirmed the entire flow from frontend form
submission to database insertion and session creation.
Product Listing Fetch: Validated that products displayed on the frontend are
accurately fetched from the MongoDB database through Express APIs.
Wishlist and Profile Retrieval: Verified the integration of React components
with session-based user data.
Review Submission: Ensured that review inputs were correctly submitted to
the backend and saved in the Review collection, linked with products and
users.
Chatbot Requests: Checked the full request/response cycle between user
input, backend processing, and storing chat history.
Testing was done using tools like Postman and Axios-based testing from the
frontend, along with console logging and error tracking.
3. UI Testing
UI testing involves ensuring that the application is visually correct, easy to use,
responsive, and provides expected feedback to user interactions.
UI testing included:
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Navigation Flow: Checked smooth routing between components such as
Home → Product Detail → Wishlist → Profile.
Form Validations: Confirmed that all inputs such as email and password meet
required patterns and constraints.
Testing was done manually using Browser Developer Tools, responsive design
mode, and simulated user interactions.
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Chapter 7: Summary and Conclusion
7.1 Summary
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were created. Relationships such as one-to-one (user to chat history) and one-
to-many (product to reviews or transactions) were maintained via referencing
and schema design using Mongoose.
Authentication and Session Management:
The application supports user registration and login functionalities. User
credentials are hashed using bcrypt before being stored securely.
Authentication is maintained using express-session, which provides a robust
session-handling mechanism ensuring secure and persistent login sessions
across user interactions.
Wishlist Feature:
Users can add and remove products from a personalized wishlist. This list is
stored in the user's schema and allows quick access to favorite products across
sessions.
Review System:
The review module was implemented such that only verified customers who
completed transactions can post a review. This ensures authenticity and
credibility of feedback. Each review is linked to the respective product and
user.
Chatbot Integration:
A chatbot assistant was integrated into the system for enhanced user
experience. The chat history is stored in a ChatHistory schema with a one-to-
one mapping to the user, enabling personalized interactions and session
continuity.
Payment Simulation:
Though live payment integration was beyond the scope of the academic
version, the application includes a simulated transaction module using
Razorpay’s test API. This demonstrates how real-world payment gateways can
be integrated into the system.
Testing and Validation:
Testing was conducted at various levels:
Unit Testing for individual components and functions.
API Testing using Postman to validate request/response cycles.
UI Testing using browser dev tools and mobile simulators to ensure
responsiveness and usability.
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Session Testing to ensure login/logout functionalities and protected
routes work correctly. These helped ensure robustness, accuracy, and
consistency across the platform.
7.2 Conclusion
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Chapter 8: Limitations of the Project and Future Work
While ShopEase achieves its goal of building a functional and scalable e-commerce
application, several limitations were identified during development and testing phases:
To improve and scale ShopEase, several enhancements and features can be added in
future versions:
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4. Inventory and Order Management: Track stock availability, manage
product quantities, and prevent orders for out-of-stock products.
5. Advanced Search and Filtering: Introduce multi-faceted filtering options
(brand, rating, category, availability) and auto-suggestions in search.
6. Product Recommendations: Use collaborative filtering or AI-based
recommendation engines to suggest relevant products to users.
7. Category Hierarchies: Organize products using categories and subcategories to
improve navigation and search experience.
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Bibliography
1. MongoDB Documentation
https://www.mongodb.com/docs/manual/
Used for understanding schema design, queries, and Mongoose integration.
2. Express.js Guide
https://expressjs.com/
Referred for setting up the backend server and RESTful API routes.
3. React Official Documentation
https://reactjs.org/docs/getting-started.html
Used for building and managing frontend components.
4. MDN Web Docs
https://developer.mozilla.org/
For general JavaScript, HTML, and CSS references.
5. W3Schools
https://www.w3schools.com/
Used for quick lookups on JavaScript and frontend behavior.
6. Razorpay API Documentation
https://razorpay.com/docs/api/
Consulted for future integration of real payment methods.
7. Stack Overflow
https://stackoverflow.com/
Used for resolving common development and debugging issues.
8. ChatGPT, Github Copilot & Gemini
Used for Debugging, report generation and UI designing
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