VAClaims Services Quick Reference Guide
VAClaims Services Quick Reference Guide
workcomp.virginia.gov
Revised March 2023
Virginia Workers’ Compensation Commission Claims Services Reference Material
Table of Contents
Cover
Wage Chart
Amputation Chart
Calculating Vision Loss
Marketing Guidelines
iii
Virginia Workers’ Compensation Commission Claims Services Reference Material
If an injured worker lost more than 7 consecutive calendar days, although not in the same week, these periods
should be noted on the Wage Chart using an asterisk (*) in the Week No. column and are not to be counted in
the calculations.
If an injured employee has worked less than 12 months, the earnings for the time worked should be used or
the earnings for a similar employee may be used if the employee has worked less than 60 days.
Quick Facts:
• “AWW” means Average Weekly Wage
• VWC Form #7A is the preferred method for submitting wage information to the
Commission
• Use the gross earnings for the 52 weeks preceding the date of injury
• List any perquisites (amounts paid to the employee for meals, lodging, uniforms,
etc.) in the spaces provided on the bottom section of the form and do not include
in the total gross earnings
1
Virginia Workers’ Compensation Commission Claims Services Reference Material
Employee Address
PLEASE REFER TO THE FILING INSTRUCTIONS PRINTED ON THE BACK OF THIS FORM
Week Week Days Gross amount Week Week Ending Days Gross amount Week Week Ending Days Gross amount
No. Ending Worked paid, including No. Date Worked paid, including No. Date Worked paid, including
Date overtime overtime overtime
07/18/03 5 200.00 11/21/03 6 240.00 03/26/04 6 240.00
1 19 37
3
08/01/03 5 200.00 21 12/05/03 5 200.00 39
04/09/04 5 200.00
4 08/08/03 5 200.00 22
12/12/03 5 200.00 40 04/16/04 5 200.00
5
08/15/03 5 200.00 23
12/19/03 5 200.00 41
04/23/04 5 200.00
EXAMPLE
6
08/22/03 6 240.00 24 12/26/03 5 200.00 42
04/30/04 5 200.00
7
08/29/03 5 200.00 25
01/02/04 4 160.00 43 05/07/04 5 200.00
Date of injury: 7/10/04
8
09/05/03 5 200.00 26 01/09/04 5 200.00 44 05/14/04 5 200.00
09/12/03 5 200.00 01/16/04 5 200.00 05/21/04 4 160.00
9
09/19/03 5 200.00
27
01/23/04 5 200.00
45
05/28/04 6 280.00
Date range you can use:
10 28 46
11
09/26/03 5 200.00 29 01/30/04 5 200.00 47
06/04/04 5 220.00 7/10/03 to 7/09/04
12 10/03/03 5 200.00 30 02/06/04 5 200.00 48
06/11/04 5 220.00
13 10/10/03 5 200.00 31
02/13/04 4 160.00 49 06/18/04 5 220.00 STEPS:
14
10/17/03 6 288.00 32
02/20/04 6 296.00 50 06/25/04 5 220.00 1. Add up all applicable
10/24/03 6 294.00 02/27/04 5 200.00 07/02/04 5 220.00
15 33
03/05/04
51
weeks
10/31/03 5 200.00 5 200.00 07/09/04 4 176.00
16
11/07/03 5 200.00
34
03/12/04 5 200.00
52
2. Add any perquisites to
17 35 Totals
18
11/14/03 5 200.00 36
03/19/04 5 200.00 $10,874.00 total (if any)
10,874.00 52
3. Divide by the number
Value of perquisites for entire year: Total gross earning $ ____________ Total weeks worked _______
of weeks used
Bonuses $ 500.00 Electricity $ _______
Meals/Lodging $ Water $ 500.00
Total value of perquisites $_____________
Meals Only $ Telephone $ _______ VWC use only:
Temporary Lodging $ Uniforms $ _______
House Rent $ Laundry $ 11,374.00
Total earnings & perquisites $ _____________ AWW: ________ This example:
Tip Income $ ________
CR: ________
$10,874.00 + $500 =
INSURER OR EMPLOYER (include name & signature) Date Telephone number
$11,374.00 ÷ 52 weeks=
$218.73 AWW
Wage Chart
VWC Form No. 7A (rev. 07-01-06)
2
Virginia Workers’ Compensation Commission Claims Services Reference Material
If the total combined exceeds 80% of the average weekly wage (AWW), COLA is not due.
EXAMPLE
$1,864 (Net SS) x 12 ÷ 52 = $430.15 weekly $734 (Net SS) x 12 ÷ 52 = $169.38 weekly
$841 (CR) + $430.15 (Weekly SS)= $1,271.15 total $189.16 (CR)+ $169.38 (Weekly SS) = $358.54 total
$2,232.23 (AWW) x 80% = $1,785.78 $283.75 (AWW) x 80% = $227.00
3
Virginia Workers’ Compensation Commission Claims Services Reference Material
EXAMPLE
AWW = $652.56
Partial PIW earnings of the injured worker $238.55
Number of days worked 4
Convert to a daily PIW: $238.55 ÷ 4 = $59.64 daily PIW
4
Virginia Workers’ Compensation Commission Claims Services Reference Material
5
Virginia Workers’ Compensation Commission Amputation Chart
Virginia Workers’ Compensation Commission Claims Services
AccessReference Material
your claim online: webfile.workcomp.virginia.gov
Name of Company/Employer
Middle Great
Index (2nd) Ring Toe 2nd
(1st) (3rd) 3rd
4th
Distal Little
(4th) 5th
Phalanges
Middle
2 3
1 4
Proximal 5
Thumb
Metatarsals
Distal
2 3
4
Proximal 5
1
Metacarpals
Attending Physician
Attending Physician’s Name
Toll-Free: 877-664-2566 | Online: workcomp.virginia.gov | Mail: 3336 E. Franklin St., Richmond, Virginia 23219 Rev. 11/21
Amputation Chart Process & Instructions
Amputation Chart
The treating physician completes this form to provide information to support an injured worker’s claim which
resulted in amputation to the hand, fingers, metacarpal bones; or, the foot, toes (phalanges) or metatarsals.
Instructions
The physician should complete this form with a straight line drawn at the exact point of amputation. Circles
are not acceptable. This will allow the Commission to determine an accurate entitlement of permanent partial
disability benefits.
This form may be filed electronically through the Commission’s WebFile system at:
webfile.workcomp
p.virgginia.g
gov.
To file electronically, the user must have a valid and active WebFile account. This form may also be filed by
mail or in-person at 333 E. Franklin St., Richmond, Virginia 23219.
For questions or assistance with completing this form, please contact the Virginia Workers’ Compensation
Commission toll-free at 877-664-2566.
Ombudsman Office
Have questions about the Virginia Workers’ Compensation Commission and no lawyer? Call the Ombuds Department
at 833-448-1681, or email [email protected]. We cannot give legal advice, but all conversations will be
kept confidential.
7
Toll-Free: 877-664-2566 | Online: workcomp.virginia.gov | Mail: 333 E. Franklin St., Richmond, Virginia 23219
Virginia Workers’ Compensation Commission Claims Services Reference Material
20/25 5
20/30 10
20/40 20
20/50 25
20/60 33.5
20/70 40
20/80 50
20/90 62.5
20/100 75
20/110 80
20/120 85
20/130 87
20/140 89
20/150 91
20/160 93
20/170 95
20/180 97
20/190 99
20/200 100
8
Virginia Workers’ Compensation Commission Claims Services Reference Material
9
Virginia Workers’ Compensation Commission Claims Services Reference Material
• The average decibel of hearing is equal to the percentage of compensable hearing loss, if any.
Note: Hearing that is less than 27 average decibels is not at a compensable level pursuant to the Virginia
Workers’ Compensation Act
• Use rounding rule: .50 decibels round up, below .50 decibels round down
Audiogram Example
20
30 Left Ear -
35 dB
40 40 dB
35 dB
50
+ 30 dB
60 140 dB ÷ 4 = 35
Average decibel loss = 13.3%
70
10
Virginia Workers’ Compensation Commission Claims Services Reference Material
Third Party Settlements and Request for Offset Toward Future Benefits
• Third party settlements and offset toward future benefits may apply when an injury occurs from a traffic
accident or from a faulty equipment incident, etc.
• Information for lien against settlement proceeds/third party recoveries can be found in Virginia Code
§§ 65.2-309 – 311.
Information needed by the Virginia Workers’ Compensation Commission when submitting a request for an
offset award towards future benefits payable based on proceeds from the third party settlement.
Offset Amount:
Ex: $75,000.00 Full Settlement
- $18,565.00 Statutory Lien
$56,435.00 Employers Offset
Offset Percentage:
Ex: $20,000.00 Attorney Fee
+ $565.00 Attorney Cost
$20,565.00 Total Attorney Fees and Costs
÷ 75,000.00 Full Settlement
.27
11
Virginia Workers’ Compensation Commission Claims Services Reference Material
JCN:
In order for the Commission to determine the effect of the third party settlement on the workers’
compensation case, it will be necessary to provide the following information:
12
Virginia Workers’ Compensation Commission Claims Services Reference Material
13
Virginia Workers’ Compensation Commission Claims Services Reference Material
• COLA due
• Maximum CR exceeded > cell turns red
14
Virginia Workers’ Compensation Commission Claims Services Reference Material
Calculator Examples
15
Virginia Workers’ Compensation Commission Claims Services Reference Material
16
Virginia Workers’ Compensation Commission Claims Services Reference Material
Browser Requirements
We recognize that our users may have various internet browsers and operating systems or devices. We
like our visitors to have the best possible experience when using our applications. The Virginia Workers’
Compensation Commission recommends Google Chrome for best results or any other modern web browsers
with HTML5 and CSS3 compatibility.
NOTE: If you are using Microsoft Internet Explorer and still encounter problems, please verify that your
browser is not operating in Compatibility Mode.
Disclaimer
The VWC Calculator Application is a reference tool provided by the Virginia Workers’ Compensation
Commission. Ultimately, the amount of benefits due will be determined by the Commission on a case-by-case
basis, according to eligibility and corresponding statutes.
17
Virginia Workers’ Compensation Commission Claims Services Reference Material
Neither the Virginia Workers’ Compensation Act nor the regulations of the Commission have any
provisions regarding the licensure or certification of rehabilitation counselors. Therefore, the Commission
does no regulation on this point. Reference should be made to the provisions of Title 54.1 referenced
in Virginia Code § 65.2-603(A)(3) of the Workers’ Compensation Act.
A. Vocational rehabilitation services, including vocational evaluation, counseling, job coaching, job
development, job placement, on-the-job training, education, and retraining, shall take into account
the employee’s pre-injury job and wage classification; age, aptitude and level of education; the likelihood
of success in the new vocation; and the relative costs and benefits of such services. Retraining should
be considered if job placement efforts are not successful, or the employee’s transferable skills are not
readily marketable.
B. The provider should not ask the employee to engage in job development, job placement or on-the-
job training until he/she is medically released for work. However, the provider may require the employee
to meet in order to assess the employee’s potential for work, and to prepare résumés and to schedule
other appropriate actions, such as attending job preparation training, in anticipation of employment.
C. The two goals of vocational rehabilitation are to restore the employee to gainful employment, and to
relieve the employer’s burden of future compensation. Rehabilitation providers should attempt to find
employment within the employee’s medical restrictions consistent with the employee’s pre-injury position
and salary level, and the provider should take into account such factors as distance, transportation costs,
and actual anticipated earnings from the potential job, when considering such alternative employment.
E. Telemarketing and commission sales positions are only appropriate job placement when the employee
has demonstrated aptitude or ability in this line of work. Interviews with sheltered workshops and
selective employers who are subsidized by employers/carriers are inappropriate if they do not provide
the potential for legitimate rehabilitation, such as learning work skills or restoring the employee to a
productive place in the labor market.
F. It is the responsibility of the provider to assist the employee in all aspects of the vocational rehabilitation
process such as appropriate presentation, interviewing skills, discussion of limitations with employers, and
other employability factors. The employee will be counseled in accordance with the Standards of Practice
for Certified Rehabilitation Providers, 18 VAC 115-40-40. Requiring employees to look in newspapers,
contact a specific number of potential employers per week, check listings at the VEC, or register with
agencies for short-term jobs does not constitute appropriate “vocational rehabilitation.”
G. Rehabilitation providers may not advise the employee to withhold information about his/her injury or
job capabilities during job interviews or on applications. However the employee may not discuss them
in such a way as to sabotage the interview or application process. Any discussion should be limited to the
question of whether the employee can perform the job(s) at issue with or without reasonable
accommodation.
H. Employees are not required to give rehabilitation providers personal or financial information, such as
number of children, spouse’s employment, or credit history, unless such information relates to a bona fide
occupational qualification for employment. An employee is required to disclose whether he/she is legally
eligible for employment, including their Social Security number, has a valid driver’s license, or has
been convicted of a felony or a misdemeanor, and to provide his/her previous employment history.
B. Routine telephone contact should be made between 9:00 a.m. and 6:00 p.m. No calls should be made
before 7:00 a.m. or after 10:00 p.m. except in cases of emergency.
C. The provider should give the employee advance notice, in writing or by phone, of meetings between
the rehabilitation provider and employee, and of employment interviews. A minimum of two calendar
days’ notice of any meeting or employment interview is suggested, except for exceptional situations.
D. Prior to being released to selective employment, the employee does not have to seek employment.
However, the employee must meet with the provider for the purpose of a vocational assessment.
19
Virginia Workers’ Compensation Commission Claims Services Reference Material
B. An employee may consult with his/her attorney at any time. Actions of the attorney will be imputed
to the employee for the purposes of considering whether the employee is cooperating.
B. Monitoring treatment is not medical management. Determining return to work status is part of the
rehabilitation process intended to enhance communication between all parties involved in the
rehabilitation process. With the consent of the physician, the provider may meet with the doctor
outside of the employee’s presence. The employee is not required to sign a consent granting the
provider access to the physicians. If the physician does not wish to communicate with the provider,
information will have to be obtained by other means provided or permitted by law.
C. The employee has the right to a private examination by and consultation with the medical provider
without the presence of any certified rehabilitation provider and/or nurse or case manager.
D. In order to determine the work capacity of the employee, the provider may require the employee to
submit to a functional evaluation, if approved and authorized by the employee’s treating physician or
an independent medical examiner.
A. The employee is entitled to reimbursement for expenses incurred in rehabilitation efforts. This
includes mileage costs for trips to rehabilitation meetings, obtaining or returning applications,
attending interviews, and other travel at the direction of the provider. Costs incurred for telephone
calls, photocopying, postage, and obtaining DMV and other records are also reimbursable, if such
are requested by the rehabilitation provider or a potential employer.
B. If the claimant does not have access to transportation, it is the responsibility of the employee to notify
the vocational rehabilitation provider. The vocational rehabilitation provider should contact the carrier
regarding the issue and make appropriate arrangements as directed/approved by the carrier to
insure the employee’s attendance at meetings and interviews. This may include the carrier forwarding
mileage payments in advance or arranging appropriate alternative transportation. The employee must
provide information explaining why transportation is or is not available.
20
Virginia Workers’ Compensation Commission Claims Services Reference Material
Marketing Guidelines
2. Factors the Commission considers - In deciding whether a partially disabled employee has made a
reasonable effort to find suitable light duty employment the Commission considers such factors as:
(1) the nature and extent of the disability; the employee’s training, age, experience and education;
(3) the nature and extent of the job search; (4) the availability of jobs in the area suitable for the
employee considering his or her disability; (5) any other matter affecting the employee’s capacity to
find suitable employment.
3. Evidence of reasonable effort - It is presumed that in most cases the claimant made a reasonable
effort to market residual work capacity when he or she (a) registered with the Virginia Employment
Commission within a reasonable time after being released to return to work and (b) directly contacted
at least five potential employers per week where the employee has a reasonable basis to believe that
there might be a job available that he or she might be able to *perform and (c) if appropriate, contacted
the pre-injury employer for light duty work.
4. Keep a job search record - Information provided by the injured worker about job contacts should
be supported by facts, preferably in writing, about the names of the employers contacted; where the
employers are located; the date(s) the contact was made; whether the contact was in person, by phone
or via internet; and the result of the contact.
5. Pre-injury skills or experience - Where an injured worker has particular job skills or training, he or she
may focus the search on jobs in that field if there are jobs in that field that the employee can reasonably
perform. However, if within a reasonable amount of time the search is not successful, the employee
must broaden the search beyond that field.
7. Attempt to maximize earnings - If the employee locates and takes a job that pays substantially less
than his or her pre-injury job, the employee should continue looking for a higher paying job.
It is not necessary to prescreen or know for certain of the availability of a suitable job.
21
Virginia Workers’ Compensation Commission Marketing/Job Search Form
Virginia Workers’ Compensation Commission Claims Services
Access Reference Material
your claim online: webfile.workcomp.virginia.gov
Address: Outcome:
Address: Outcome:
Address: Outcome:
Address: Outcome:
Address: Outcome:
Please attach copies reflecting the submission of any applications via online and any correspondence received in response to your
applications.
*It is not necessary to prescreen or know for certain of the availability of a suitable job.
Ombudsman Office
Have questions about the Virginia Workers’ Compensation Commission and no lawyer? Call the Ombuds Department at 833-448-
1681, or email [email protected]. We cannot give legal advice, but all conversations will be kept confidential.