St. Therese Martin of Lisieux School and Business High School Sto. Angel Central, Sta.

Cruz, Laguna

Fourth Periodical Test

(Office Management)

ELECTIVE II

Name:__________________________ Year & Section :__________________ Shade the letter of the correct answer.

Score :________ Date:_________

O O O O1.

The meaning of the Latin word facere A. B. C. D. To do To make Service work

O O O O2.
his stated

A room or building in which a person transacts business or carries on occupation A. B. C. D. Office Shop Store Studio

O O O O3.

It is where the large number of documents during the period of ancient Babylon dealth with A. B. C. D. Goods Land titles Temple offerings All of the above

O O O O4.

An ancient device used mostly for adding and subtracting A. B. C. D. Abacus Banca Sanchu Sangi

O O O O5.

The most widely used office equipment in the modern times A. B. C. D. Computer Fax machine Telephone All of the above

Objectives of Office Management

A B C

Control Facilitation Improvement

O O O 6.

It ensure better performance with a minimum waste of time, effort, materials

money and

O O O 7. O O O 8.

The use of office machines and equipment

The establishment of proper operating standards, maintenance of records and the report of cost elements to top management Jobs in an Office

O O O O9.
the office

As top official, he plans , directs and controls the various activities in A. B. C. D. Entrepreneur Office manager Proprietor All of the above

O O O O10. In as much as communications in business and industry are generally

made through the use of letters, undoubtedly this position in an office is of prime importance A. B. C. D. Clerk Secretary Vice president All of the above

O O O O11. The right hand employee or assistant of the office manager

A. B. C. D. ( 12- 13 ) A B C Secretary Clerk Typist Assistant Manager

Types of Clerk Accounting clerk Filing clerk Stock clerk

O O O O12. His principal duty consists of recording documents in a book , sort

them out and file in a filing cabinet assigned to him by the accountant

O O O O13. He assists the accountant and performs other things that maybe

O O O O14. He records goods in stock for purposes of guidance and inventory O O O O15. In as much as many documents, reports, statistical data and letters
need to be duplicated, an employee may be assigned to this task

A. B. C. D.

Duplicating machine operator Photo copier Xerox machine operator All of the above

O O O O16. A clerical force made up by a variety of workers, including typists,

stenographers, secretaries and others A. B. C. D.

Bookkeepers Clerk Office machine operators All of the above

O O O O17.Documents, letters and other written information are transmitted from

one company or office to another through his service A. B. C. D. Messenger Postman Mailman All of the above

O O O O18.He receive persons coming into the office

A. B. C. D. Office manager Receptionist Secretary Security Guard

Major Services in the Office A B C General Services Services for Accounting and Finance Services for Production and Sales

O O O O O O O O O O O O O O O O O

O O O O O O O O O O O O O O O O O

O O O O O O O O O O O O O O O O O

19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. 31. 32. 33. 34. 35.

Building maintenance Calculating Changes of working methods Charts Design of forms Duplicating Filing Handling of mails Information desk service Janitorial services Library Messenger and delivery service Research Revision of desk layout Selection of clerical employees Taking charge of withdrawals and deposits Telephone and telegraph

II. Training techniques and Principles Written on the right side are different training techniques. Find its corresponding definition on the other side.

___ 36. It involves training that is provided Apprenticeship at the worksite ___ 37. A person who serves as a trainer meets Equipment Simulators with an employee at the workplace and instruct the trainee ___ 38. Informal unplanned training and development Internship activities which are provided by supervisors and peers ___ 39. A formal, planned program involving the Rotation assignment of trainees to varying jobs in different parts of the organization ___ 40. A combination of classroom instruction and Training hands-on practice and training in the skilled crafts ___ 41. Provides work experience to students prior to their job Training graduation ___ 42.Training that is conducted away from the worksite Instruction

A.

B.

C.

D. Job

E. Lecture

F. Off-the-

G. One-on-one H. On-

___ 43. Involves an instructor verbally presenting material to the-job Training a group of trainee ___ 44. A videotape is used to present material to a group of Plays trainees ___ 45. Require the trainee to act out an assigned role in a Coaching hypothetical question ___ 46. Used for jobs or tasks where improper use of actual Videotape Training equipment would pose a danger to the trainee III. Office Layout Shade YES if the statement describe a good office layout and NO if it is not YES NO

I. Role

J.

K.

O O 47. Employees must have direct access to aisles O O 48. Aisles and individuals workplaces are congested O O 49. Employees should not be placed where they have to face glaring lights or windows O O 50. Equipment is moved to and fro O O 51. Equipment must be located close to employees who use them always O O 52. Exits are not free which pose grave danger during emergency O O 53. Electrically driven equipment must be located close to power outlets O O 54. Lights are installed indiscriminately without regard to their effect on the eyes of employees

O O 55.

Department are split between rooms or floors

Sources of Documentary Information

OOO

56.For information on divorces, insurance claims, bankruptcies and pending lawsuits A. Court records B. Legislative hearing transcripts C. Business license application

OOO

57.To find people who have testified on the record as advocates or opponents of an issue A. Legislative hearing transcripts B. Business license application C. Professional license application

OOO

58.For the name and address of the owner of a local business

A. Business license application B. Professional license application C. Partnership or incorporation applications

OOO
business

59.To learn the names and addresses of the owners and or officers of a

A. Professional license application B. Partnership or incorporation applications C. Speeches

OOO

60.To learn about lawyers, doctors and other professionals

A. Partnership or incorporation applications B. Speeches C. Budget documents

OOO
statements

61. To quote and analyze public pronouncements and on the-record

A. Speeches B. Budget documents C. Drivers license and motor vehicle records

OOO

62.To know the amount of money a public agency gives to a program

A. Budget documents B. Drivers license and motor vehicle records C. Arrest records

OOO

63.To learn someones social security number, address, age and the make and model of someones car A. Drivers license and motor vehicle records B. Arrest records C. Financial disclosure statements

OOO
officer

64.List the suspects name and also show the name of the arresting

A. Arrest records B. Financial disclosure statements C. Voter registration records

OOO

65.Show personal finances of public officials

A. Financial disclosure statements B. Voter registration records C. Birth and death records

OOO

66.List party affiliation, address and polling place

A. Voter registration records B. Birth and death records C. Tax records (67 69 ) A. Birth and death records B. Tax records C. Probate records

OOO OOO

67.These records list names and addresses of parents and the date of the childs birth 68.Records that reflect whether someones taxes are current and may reflect the current value of someones home

OOO

69.List names of heirs, as well as the value of real state

II. Varieties of Reports A. Choose the correct code from the choices given. SET Analytical Reports Information Reports Recommendation Reports CODES A B C

O O O O O O O O O O O

O O O O O O O O O O O

O O O O O O O O O O O

70. 71. 72. 73. 74. 75. 76. 77. 78. 79. 80.

Accident Reports Annual Reports Audit Reports Closure Reports Credit Reports Feasibility Reports Justification Reports Problem solving Reports Quarterly Reports Sales Reports Trip Reports

B. Written on the right side are varieties of reports. Find its corresponding definition on the other side. ___ 81. Reports Sales figures for the week or months A. Accident B. Annual Reports C. Audit Reports D. Closure Reports E. Credit Reports

___ 82.Figures showing a plants productivity and profits for the quarter ___ 83.Financial data and an organization accomplishments during the past year ___ 84.Interpretation of the facts revealed during an audit ___ 85.It evaluate two or more alternatives and recommend which the organization should choose ___ 86.Justify the need for a purchase, an investment, Reports a new personnel line, or a change in procedure ___ 87.Identify the causes of an organizational Reports problem and recommend a solution ___ 88.List the nature and causes of accidents in Reports a factory or office. ___ 89.It summarize an applicants income and Reports other credit obligations. ___ 90.Share what the author learned at a conference or during a visit to a customer or supplier

F. Feasibility

G. Justification

H. Problem solving

I. Quarterly

J. Sales Reports