Workaway International Handbook 2022
Workaway International Handbook 2022
est. 1999
Contents
3
Letter from
Workaway
International
Dear Applicant
rk
rk aw ay In ter na tio na l inv ites you to apply for the wo
Wo ams.
gh our seasonal work progr
experience of a lifetime throu l
the pa st tw ent y thr ee yea rs, Workaway Internationa
Fo r most
ternationals at some of the
has placed over 23, 000 In
the United States.
exclusive Country Clubs in
is assured by your personal
Your success on our program ent guarantees the success of
the
investment. This commitm
participants. This handbook
program for you and future in
u, your parents and friends
has been designed to assist yo of
am works and answers all
understanding how our progr
estions.
the most commonly asked qu
u not only embark on an
Our aim is to ensure that yo
e, but also enjoy the cultural
intensive US work experienc ll be
r. For many of you, this wi
diversity America has to offe
firs t tim e yo u ha ve tra vel led overseas, lived away from
the re to
your own affairs. We are the
your parents and managed
d open the way to many new
help coordinate your stay an
and stimulating adventures.
Sincerely
William E. Mayville
national, USA)
(President, Workaway Inter
4
Application
Information and
Requirements
Workaway offers two programs, required to work overtime hours in The following is a brief description
winter from October to May and addition to your standard weekly of the positions available and an
summer from April to October. Note schedule. Please note, however, that overview of their responsibilities.
that you have to be on the winter overtime is not guaranteed. You may be asked/required to
program in order to apply for the perform additional tasks relating
summer program. You will be expected to uphold all of the to your position. Be sure to let your
standards set forth by management/ interviewer know which positions
You are expected to both understand membership and to abide by the rules you are most interested in and why.
and fulfill the duties of your stated and regulations of the Club.
position. Transfers to other positions All positions require a great attitude
will not be granted. You may be Remember, this is a work program! and a smile!
SERVER Serving, clearing, bussing for members at banquet functions (weddings, parties, etc)
BANQUETS
SET-UP Setting up tables/chairs for banquet functions
FITNESS POOL ATTENDANT Cleaning pool deck, folding/stocking towels, assisting members
CART BARN Storing, cleaning carts and organising them for tee-time pick-up
HOUSEKEEPING HOUSEKEEPER Dust, polish, mop, vacuum all areas of Club house, clean and stock restrooms with supplies
ATTENDANT Booking court times and lessons, assisting members, light accounting, answering telephones
TENNIS
MAINTENANCE Cleaning, sweeping and watering the courts
In the case of golf and tennis, when business levels permit, employees working in those areas and who are in good standing may
play on the course or courts with their managers approval.
No, your H2B visa only allows you to work for the employer In keeping with the US labour regulations, employment
listed on your visa, which will be the country club. In with your employer is “at will”. This means that your
addition, note that you are only allowed to work in the contract may be terminated by you or your employer, at
position as stipulated on your visa e.g. if you are listed as any time, with or without cause or notice.
a server, you cannot move to another position (bartender,
cook, etc.) during the season. The Country Clubs are in the member pleasing business
and their primary focus is member satisfaction.
SUBSTANCE ABUSE AND THE Upholding the standards of the Club you are working
WORKAWAY PROGRAM at should be the priority guiding your work ethic. It
is accepted that, from time to time, mistakes may be
Possession of controlled substances (drugs) is illegal made within the work environment.
in the United States. Heavy fines and jail time may
result from drug possession or even association with However, when rules are broken, policies disregarded, or
people in possession of drugs. mistakes repeatedly made, there will be consequences.
All clients have a zero tolerance towards drug use. You may be given a verbal or written
warning depending on the circum-
stances and severity of the situation.
All participants will be tested for drugs before they
depart to the USA. You will also be tested upon arrival Three warnings may result in
in the US by your employer as well as randomly throughout suspension and/or termination.
the season. Test failure will result in the termination of your There are, however, actions which
contract and deportation. could result in immediate termin-
ation, such as theft, property
damage, fighting, unauthorised
NOTE: Alcohol consumption on the job will result in use of the Club’s equipment etc.
disciplinary action, up to and including, suspension
and/or termination. Excessive use of alcohol at the All regulations will be detailed
housing complexes could also result in termination in the employee handbook
from the housing program. you will receive during either
your Workaway / Country Club
The legal age for consuming alcohol in the United
orientation. Please familiarise
States is 21. You will be required to prove your age
yourself with your employer
with a photo ID when purchasing alcohol.
handbook.
If you reside at the housing organised by the appointed Your employer will pay earnings on a bi-weekly pay
housing company, transport to and from work will be schedule.
provided either by bus or van.
Please plan accordingly and save enough spending/
BUS/VAN TRANSPORT travelling money BEFORE your last day of work.
Bus/van schedules will be distributed during orientation. Final pay checks will be mailed to your forwarding
Be aware that these are designed to accommodate all address in your respective country or can, at your
daily work timetables and operate accordingly. If you miss request, be mailed to and collected from your local
a bus/van you are required to inform your manager or Workaway office or deposited directly into your USA
supervisor and make your own way to work at your own bank account.
expense. It is your responsibility to arrive at work on time.
At the Workaway/Country Club orientation, a
PUBLIC TRANSPORT representative from a local bank will be available to
open a checking or savings account for you. It is your
Public transport is also available at your own cost. responsibility to maintain proper banking records and
ensure that you do not overdraw your account.
Further, note that you alone are responsible for your personal
documents, e.g. passport, social security card, I-94, etc.
WAGES
Security deposit refunds will either be direct deposits NET INCOME $746.08
Some of the employers/clients that Workaway International are affiliated to, include:
WINTER SUMMER
Aberdeen, Boynton Beach Mirasol, Palm Beach Belmont, Lake Waramaug Country
Gardens Massachusetts Club, Connecticut
Addison Reserve,
Delray Beach Naples Bay Resort & Marina Brae Burn Country Club, Lawrence Beach Club,
New York New York
BallenIsles, Palm Beach Palm Beach Country Club, Palm
Gardens Beach Cedar Creek Club, LochenHeath, Michigan
North Carolina
Boca Grove, Boca Raton Port Royal Club, Naples Mountain Air Country
Cullasaja, Club, North Carolina
Boca West, Boca Raton Quail Ridge, Boynton Beach North Carolina
Nashawtuc Country Club,
High Ridge, Lake Worth Sailfish Point, Stuart Edgewood, Massachusetts
New Jersey
Hunters Run, St. Andrews, Boca Raton Old Westbury Golf &
Boynton Beach Fairview Country Club, Country Club, New York
The Loxahatchee Club, Connecticut
Isleworth, Windermere Jupiter Pine Brook,
Farmington Country Club, Massachusetts
Jupiter Hills, Tequesta The Oaks Club, Sarasota Virginia
Preakness Hills, New Jersey
Loblolly Club, Hobe Sound Windsor, Vero Beach Gervasi Vineyard, Ohio
Seabrook Island Club,
Mariner Sands, Stuart Woodfield, Boca Raton Glen Oaks, South Carolina
New York
Sebonack, New York
Green Valley Country
Club, Pennsylvania Snake River Sporting Club,
Wyoming
Huntington Crescent Club,
New York Sunningdale Country
Club, New York
Lakeshore,
Illinois The Club at St. James,
North Carolina
The Creek,
New York
WINTER PROGRAM Pack as though you are going to The client expects you to perpetuate
October - May (Florida) be away for two weeks and take their professional environment even
into consideration the weather though you may be off duty. Please
The average temperature during
as described. refrain from wearing cut-offs, tank
our winter season is 20˚-25˚C.
tops, flip flops, swimsuits, or other
Though it is usually balmy/humid Comfor table casual clothes extremely casual clothing whenever
during the day, long pants or a are appropriate. It is, however, you are on property, even if it is
light jacket may be necessary in recommended that you bring a before/after your shift or to attend
the evenings or for occasional cocktail dress or suit to wear at a meeting.
cold fronts. Club functions. A professional
outfit is required for your Club *ON A PERSONAL NOTE:
SUMMER PROGRAM
orientation – ladies should wear It is the expectation of the Club that
May - October (Illinois,
a dress, skir t or pants suit and your appearance not vary from that of
Massachusetts, New Jersey,
men should wear dress trousers when you were interviewed in person by
New York, North Carolina,
and a collared shirt and optional tie. the Country Club.
Connecticut, New Mexico,
Michigan, Pennsylvania and
Denim jeans are not permitted in Because of the nature of our busi-
Wyoming, etc.)
any of the Clubs! ness, impeccable personal hygiene
The summer weather is very is expected at all times. The use of
similar to a mediterranean In some instances complimentary deodorant/antiperspirant is absolutely
summer. Temperatures range uniforms are provided. It will be required and proper undergarments
from 20˚-30˚C during the day your responsibility to maintain must be worn at all times.
and fall to about 10˚-20˚C in the them immaculately and return
evening, depending on the time them in an acceptable condition Clothes must be laundered and
of year. upon your departure. pressed before each wearing. Hats
and head coverings are not permitted
However, because you will be
You will be responsible for provid- unless they are issued as part of
arriving in the spring and leaving
ing your own footwear and hosiery, your uniform.
in the fall season, it is advisable
e.g. black polishable shoes (slip
to bring at least one warm
resistant). A note detailing uniform Tattoos, tongue rings and other
coat or jacket and two to three
specific requirements for each miscellaneous piercings or body
sweaters for your stay, as it will
employer will be provided at the decorations are not permitted to be
be considerably cooler at night
orientation session. visible while on duty.
during these times.
Cologne in the food service area is Perfume in the food service area is
not permitted. not permitted.
Failure to adhere to Club dress code policies may result in disciplinary action.
DONT’S
As indicated, work transport is provided (by bus or van) If you become too ill to work, you will need to call your
to those living in the accommodation provided by the supervisor several hours in advance of your scheduled
appointed housing company. Public transport is also start time.
available.
You will not be paid for the time you are off sick.
n, please visit:
For more informatio
ational.co.za
www.workawayintern
18
est. 1999
USA SOUTH AFRICA
www.workaway.com
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