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Workaway International Handbook 2022

The document outlines the application process and requirements for the Workaway International program, which offers seasonal work opportunities in the USA for individuals aged 18-29. It details the expectations for participants, including compliance with laws, work responsibilities, and the consequences of substance abuse. Additionally, it provides information on wages, transport, and the importance of maintaining personal finances and documentation.

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0% found this document useful (0 votes)
11 views20 pages

Workaway International Handbook 2022

The document outlines the application process and requirements for the Workaway International program, which offers seasonal work opportunities in the USA for individuals aged 18-29. It details the expectations for participants, including compliance with laws, work responsibilities, and the consequences of substance abuse. Additionally, it provides information on wages, transport, and the importance of maintaining personal finances and documentation.

Uploaded by

celenesteenkamp
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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2022 



est. 1999
Contents

LETTER FROM WORKAWAY INTERNATIONAL . . . . . . . 4 Wages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10/11

Bi-weekly salary breakdown examples . . . . . . . . . . . 11

APPLICATION INFORMATION AND REQUIREMENTS . . 5 Employers / Clients . . . . . . . . . . . . . . . . . . . . . . . . 12

Requirements and offer . . . . . . . . . . . . . . . . . . . . . . . .5

Code of Ethics and Professional Conduct . . . . . . . . . . 6 ABOUT LIVING IN THE USA . . . . . . . . . . . . . . . . . . 13

Accommodation and amenities . . . . . . . . . . . . . . . . 13

ABOUT WORKING IN THE USA . . . . . . . . . . . . . . . . . 7 Weather . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Program set-up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Clothing and regulations . . . . . . . . . . . . . . . . . . 14/15

Positions available . . . . . . . . . . . . . . . . . . . . . . . . 7/8 Travel and excursions . . . . . . . . . . . . . . . . . . . . . . . 16

Substance abuse and the program. . . . . . . . . . . . . . . 9 Contacting friends and family . . . . . . . . . . . . . . . . . 16

Employment contracts and terminations . . . . . . . . . . 9 Group activities . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Transport and time-keeping . . . . . . . . . . . . . . . . . . . 10 How to get around . . . . . . . . . . . . . . . . . . . . . . . . . 17

Finances and expectations. . . . . . . . . . . . . . . . . . . . 10 In case of illness . . . . . . . . . . . . . . . . . . . . . . . . . . 17

3
Letter from
Workaway
International
Dear Applicant
rk
rk aw ay In ter na tio na l inv ites you to apply for the wo
Wo ams.
gh our seasonal work progr
experience of a lifetime throu l
the pa st tw ent y thr ee yea rs, Workaway Internationa
Fo r most
ternationals at some of the
has placed over 23, 000 In
the United States.
exclusive Country Clubs in
is assured by your personal
Your success on our program ent guarantees the success of
the
investment. This commitm
participants. This handbook
program for you and future in
u, your parents and friends
has been designed to assist yo of
am works and answers all
understanding how our progr
estions.
the most commonly asked qu
u not only embark on an
Our aim is to ensure that yo
e, but also enjoy the cultural
intensive US work experienc ll be
r. For many of you, this wi
diversity America has to offe
firs t tim e yo u ha ve tra vel led overseas, lived away from
the re to
your own affairs. We are the
your parents and managed
d open the way to many new
help coordinate your stay an
and stimulating adventures.

Come and join us…

Sincerely

William E. Mayville
national, USA)
(President, Workaway Inter

4
Application
Information and
Requirements

TO BE CONSIDERED FOR THE PROGRAM YOU SUCCESSFUL PARTICIPANTS WILL


NEED TO MEET THE FOLLOWING REQUIREMENTS: RECEIVE AN OFFER THAT INCLUDES:

 be 18 – 29 years of age  A pre arranged job


(chefs and waitrons up to the age of 35)  A pre departure orientation in your home country
 be available to travel during the times specified  Assistance with your visa application
for the various programs offered
 Round trip flight ticket to USA
 be dedicated, hardworking and have the ability
 A post arrival orientation in the USA
to work under pressure
 Pre arranged furnished accommodation (optional)
 be fluent in English
 A guaranteed 80 hours over 2 weeks which is
 be drug free
paid bi-weekly
 be medically fit
 Free medical insurance coverage (dental excluded)
 have a good attitude, enthusiasm for the job, a willing-
 Optional by club – transportation is arranged for day
ness to please and a dynamic, outgoing personality
trips to popular tourist attractions e.g. Disney World,
 have a valid passport
Key West, South Beach (Miami), a trip to New York
 have no criminal record City, Six Flags Great Adventure Theme Park, a baseball
 have work experience in a related field game or a trip to Broadway-employer specific
 be a citizen/resident of the country you are applying from  A stimulating work environment

Application Infor mation and Requirements 5


CODE OF ETHICS AND REGARDING THE LAWS ENACTED BY consumption of food, unauthorised
PROFESSIONAL CONDUCT THE UNITED STATES OF AMERICA: telephone call/internet use, outright
stealing of food, liquor, china, silver,
Participants are obligated to comply drinking while on duty, etc.).
The Code of Ethics and Professional with all applicable federal, state and
Conduct is designed to provide a local laws and/or regulations. While it This code is not the exclusive source
standard of moral behaviour by is not practical to list all laws to which of Club standards or policies and
which program participants are individuals are subject, the following should be regarded as an addition to
expected to govern themselves. violations shall provide example: all other Club rules and regulations.
Nor is this code entirely inclusive –
Our best recommendation for testing Underage consumption of alcohol;
no one statement can satisfactorily
the propriety of any action is to ask trespassing on private property; theft
cover all questionable situations and
yourself, “If this particular activity of/or damage to public property
circumstances.
were to be known by the general (i.e. stealing traffic signs, breaking
public, would I still engage in it? windows, graffiti); theft of private
Nevertheless, certain criteria are help-
Or, would doing so bring dishonour property (i.e. jewellery, money,
ful in determining the propriety of a
upon myself, my family and the valuables); falsifying information
particular activity. Most individuals
outstanding reputation of this provided to government agencies
have a keen awareness of “right” and
program and the Country Club?” (i.e. Immigration and Naturalization,
“wrong” and possess enough common
Internal Revenue Service, Social
sense to act accordingly.
Security Administration).

Representatives of the Country


REGARDING THE RULES AND
Club or Workaway International are
REGULATIONS ENACTED BY THE
neither your guardians nor your
COUNTRY CLUB:
keepers. You and you alone are
responsible for your conduct and
Participants are obligated to comply
your own physical well-being.
with and uphold all policies and
procedures of the Club. While it is
not practical to list all policies and
procedures to which individuals are As an adult (18 years or
subject, the following violations shall older), if you are arrested
provide example: and/or incarcerated for any reason,
neither the Country Club nor
Damage to Club property (i.e. crashing a Workaway International has the
golf cart, carelessly breaking equipment); authority or obligation to act as
theft of Club property (i.e. unauthorised your guardian.

6 Application Infor mation and Requirements


About Working
in the USA

PROGRAM SET-UP POSITIONS AVAILABLE

Workaway offers two programs, required to work overtime hours in The following is a brief description
winter from October to May and addition to your standard weekly of the positions available and an
summer from April to October. Note schedule. Please note, however, that overview of their responsibilities.
that you have to be on the winter overtime is not guaranteed. You may be asked/required to
program in order to apply for the perform additional tasks relating
summer program. You will be expected to uphold all of the to your position. Be sure to let your
standards set forth by management/ interviewer know which positions
You are expected to both understand membership and to abide by the rules you are most interested in and why.
and fulfill the duties of your stated and regulations of the Club.
position. Transfers to other positions All positions require a great attitude
will not be granted. You may be Remember, this is a work program! and a smile!

About Working in the USA 7


DEPARTMENT POSITION DESCRIPTION
ACCOUNTING CLERK Answering telephones, basic ticket entries, accounting duties

SERVER Serving, clearing, bussing for members at banquet functions (weddings, parties, etc)
BANQUETS
SET-UP Setting up tables/chairs for banquet functions

LINE COOK Hot food preparation


CULINARY Washes crockery, cutlery, pots/pans using dishwasher or by hand; trash/recycling removal;
DISHWASHER
maintain kitchen cleanliness

LOCKER ROOM Cleaning locker room, folding/stocking linens, assisting members

FITNESS POOL ATTENDANT Cleaning pool deck, folding/stocking towels, assisting members

RECEPTION Booking appointments, assisting members, light accounting, answering telephones

EXPEDITER Calling out tickets, prepping garnishes/condiments, plating, etc.


Preparation of alcoholic beverages as per member request, cleaning/set up/breakdown of
FOOD & BARTENDER
bar areas
BEVERAGE
HOST Seating members, answering telephones, assisting as necessary

SERVER Taking orders, serving meals

CART BARN Storing, cleaning carts and organising them for tee-time pick-up

MAINTENANCE Re-cupping holes, laying irrigation, mowing greens


GOLF
PRO-SHOP Reserving/cancelling/co-ordinating starting times for members

RANGER Assist golfers, keeping pace of play, monitoring etiquette, etc.

HOUSEKEEPING HOUSEKEEPER Dust, polish, mop, vacuum all areas of Club house, clean and stock restrooms with supplies

RETAIL CLERK Assisting members with merchandise cashiering

ATTENDANT Booking court times and lessons, assisting members, light accounting, answering telephones
TENNIS
MAINTENANCE Cleaning, sweeping and watering the courts

In the case of golf and tennis, when business levels permit, employees working in those areas and who are in good standing may
play on the course or courts with their managers approval.

8 About Working in the USA


CAN I GET A SECOND JOB EMPLOYMENT CONTRACTS
SOMEWHERE ELSE? AND TERMINATIONS

No, your H2B visa only allows you to work for the employer In keeping with the US labour regulations, employment
listed on your visa, which will be the country club. In with your employer is “at will”. This means that your
addition, note that you are only allowed to work in the contract may be terminated by you or your employer, at
position as stipulated on your visa e.g. if you are listed as any time, with or without cause or notice.
a server, you cannot move to another position (bartender,
cook, etc.) during the season. The Country Clubs are in the member pleasing business
and their primary focus is member satisfaction.
SUBSTANCE ABUSE AND THE Upholding the standards of the Club you are working
WORKAWAY PROGRAM at should be the priority guiding your work ethic. It
is accepted that, from time to time, mistakes may be
Possession of controlled substances (drugs) is illegal made within the work environment.
in the United States. Heavy fines and jail time may
result from drug possession or even association with However, when rules are broken, policies disregarded, or
people in possession of drugs. mistakes repeatedly made, there will be consequences.
All clients have a zero tolerance towards drug use. You may be given a verbal or written
warning depending on the circum-
stances and severity of the situation.
All participants will be tested for drugs before they
depart to the USA. You will also be tested upon arrival Three warnings may result in
in the US by your employer as well as randomly throughout suspension and/or termination.
the season. Test failure will result in the termination of your There are, however, actions which
contract and deportation. could result in immediate termin-
ation, such as theft, property
damage, fighting, unauthorised
NOTE: Alcohol consumption on the job will result in use of the Club’s equipment etc.
disciplinary action, up to and including, suspension
and/or termination. Excessive use of alcohol at the All regulations will be detailed
housing complexes could also result in termination in the employee handbook
from the housing program. you will receive during either
your Workaway / Country Club
The legal age for consuming alcohol in the United
orientation. Please familiarise
States is 21. You will be required to prove your age
yourself with your employer
with a photo ID when purchasing alcohol.
handbook.

About Working in the USA 9


TRANSPORT AND TIME-KEEPING FINANCES AND EXPECTATIONS

If you reside at the housing organised by the appointed Your employer will pay earnings on a bi-weekly pay
housing company, transport to and from work will be schedule.
provided either by bus or van.
Please plan accordingly and save enough spending/
BUS/VAN TRANSPORT travelling money BEFORE your last day of work.

Bus/van schedules will be distributed during orientation. Final pay checks will be mailed to your forwarding
Be aware that these are designed to accommodate all address in your respective country or can, at your
daily work timetables and operate accordingly. If you miss request, be mailed to and collected from your local
a bus/van you are required to inform your manager or Workaway office or deposited directly into your USA
supervisor and make your own way to work at your own bank account.
expense. It is your responsibility to arrive at work on time.
At the Workaway/Country Club orientation, a
PUBLIC TRANSPORT representative from a local bank will be available to
open a checking or savings account for you. It is your
Public transport is also available at your own cost. responsibility to maintain proper banking records and
ensure that you do not overdraw your account.

Remember, your finances are your responsibility and


your employer will make no exceptions in this matter.

Further, note that you alone are responsible for your personal
documents, e.g. passport, social security card, I-94, etc.

WAGES

You will be compensated with an hourly wage of


between $13.00 and $19.15, depending on your
position. A minimum of 80 hours over two weeks is
guaranteed to employees that are paid bi-weekly.
Overtime (over 40 hours worked in one pay week), is
paid at time and a half. It is important to note that if
you do not meet the minimum salary because of YOUR
inability to work the required 80 hours bi-weekly, the
guarantee will be forfeited.

TIPS: Due to Club policies, cash tips are prohibited


and must be politely declined. Any employee accepting
cash tips will be terminated immediately.

10 About Working in the USA


Line Cook
WAGES CONTINUED WAGE TYPE Hours Rate Gross
Regular 80 $16.00 $1 280.00
By law, federal income tax, state income tax (where Overtime 0 $24.00 $0.00
applicable), medicare and social security tax will be
TOTAL 80 $1 280.00
deducted from your paycheck. It is your responsibility to
LESS EXPENSES
file your income taxes correctly. Workaway will refer you to
Social Security 6.20% $79.36
credible companies to assist you with your tax preparation.
Medicare 1.45% $18.56
Federal Tax* (one-deduction) $86.00
A living expense deduction and a refundable security
Housing ($170.00 per week) $340.00
deposit deduction will be levied on those who select the
Security Deposit** ($5.00 per week) $10.00
housing option.
TOTAL EXPENSES $533.92

Security deposit refunds will either be direct deposits NET INCOME $746.08

into your USA bank account, or forwarded to your local


Server
Workaway office after end of season inspections.
WAGE TYPE Hours Rate Gross
Regular 80 $15.00 $1 200.00
Overtime 0 $22.50 $0.00
BI-WEEKLY SALARY BREAKDOWN - TOTAL 80 $1 200.00
EXAMPLES FOR WINTER 2022/2023 SEASON LESS EXPENSES
Social Security 6.20% $74.40

WAGES (Palm Beach County) - WINTER 2022/2023: Medicare 1.45% $17.40


(Note that wages differ from County to County. Visit our website for updates) Federal Tax* (one-deduction) $76.00
Housing ($170.00 per week) $340.00
POSITIONS WAGES PER HOUR Security Deposit** ($5.00 per week) $10.00
TOTAL EXPENSES $517.80
Line Cook $16.00
NET INCOME $682.20
Server Captain $19.15
Server $15.00 Recreation Aide
Server Assistant $13.00 WAGE TYPE Hours Rate Gross
Bartender $15.00 Regular 80 $13.00 $1040.00
Overtime 0 $19.50 $0.00
Host $13.00
TOTAL 80 $1040.00
Housekeeper $13.00
LESS EXPENSES
Recreation Aide $13.00 Social Security 6.20% $64.48
Medicare 1.45% $15.08
Federal Tax* (one-deduction) $57.00
Housing ($170.00 per week) $340.00
Employee will be eligible for a wage review after
completing three weeks of employment. Depending Security Deposit** ($5.00 per week) $10.00
on the employee’s perfomance review, he/she could receive TOTAL EXPENSES $486.56
an increase in the hourly wage. In addition to the hourly NET INCOME $553.44
wage increase, the employee could also be eligible for * Federal tax refundable (a portion of this may be refundable)
discretionary bonuses. ** Refundable security deposit refunded at the end of the season
(as defined in the sublease agreement)

About Working in the USA 11


EMPLOYERS / CLIENTS

Some of the employers/clients that Workaway International are affiliated to, include:

WINTER SUMMER
Aberdeen, Boynton Beach Mirasol, Palm Beach Belmont, Lake Waramaug Country
Gardens Massachusetts Club, Connecticut
Addison Reserve,
Delray Beach Naples Bay Resort & Marina Brae Burn Country Club, Lawrence Beach Club,
New York New York
BallenIsles, Palm Beach Palm Beach Country Club, Palm
Gardens Beach Cedar Creek Club, LochenHeath, Michigan
North Carolina
Boca Grove, Boca Raton Port Royal Club, Naples Mountain Air Country
Cullasaja, Club, North Carolina
Boca West, Boca Raton Quail Ridge, Boynton Beach North Carolina
Nashawtuc Country Club,
High Ridge, Lake Worth Sailfish Point, Stuart Edgewood, Massachusetts
New Jersey
Hunters Run, St. Andrews, Boca Raton Old Westbury Golf &
Boynton Beach Fairview Country Club, Country Club, New York
The Loxahatchee Club, Connecticut
Isleworth, Windermere Jupiter Pine Brook,
Farmington Country Club, Massachusetts
Jupiter Hills, Tequesta The Oaks Club, Sarasota Virginia
Preakness Hills, New Jersey
Loblolly Club, Hobe Sound Windsor, Vero Beach Gervasi Vineyard, Ohio
Seabrook Island Club,
Mariner Sands, Stuart Woodfield, Boca Raton Glen Oaks, South Carolina
New York
Sebonack, New York
Green Valley Country
Club, Pennsylvania Snake River Sporting Club,
Wyoming
Huntington Crescent Club,
New York Sunningdale Country
Club, New York
Lakeshore,
Illinois The Club at St. James,
North Carolina

The Creek,
New York

True North Golf Club,


Michigan

12 About Working in the USA


About Living
in the USA

ACCOMMODATION AND AMENITIES Standard accommodations include:


 1 twin bed per person, including linens
You may arrange your own accommodation or for a  1 dining room set per apar tment, including
nominal fee, make use of the experienced team of cookware and utensils
the appointed housing company, who will arrange  1 living room set per apar tment
accommodation on your behalf.
 1 telephone per apar tment with access to local
and toll free calls
If you decide to secure accommodation through
the appointed housing company, you will be  DSL internet connection
required to sign a sub-lease for the apar tment
and will be subjected to all ter ms and conditions Many of the apar tments provide such amenities as
therein. If you decide to utilise the appointed microwaves, dishwashers, swimming pools, exercise
housing company’s accommodation, you cannot facilities and laundromats. However, housing is
during the employment contract decide to move to assigned randomly and the amenities may vary.
your own accommodation. Grocery, pharmacy and miscellaneous shopping are
within city bus routes and biking/walking distance
Be prepared to share a 2 or 3 bedroom apar tment from the location of the housing unit.
with another 3 to 5 co-ed f latmates. Flatmate
requests will be honoured where possible. It is your responsibility to leave the apartment just as
However, they (including same gender requests) you found it. Noise disruptions, parties and underage
cannot be guaranteed. drinking are strictly prohibited.

About Living in the USA 13


WEATHER CLOTHING AND REGULATIONS

WINTER PROGRAM Pack as though you are going to The client expects you to perpetuate
October - May (Florida) be away for two weeks and take their professional environment even
into consideration the weather though you may be off duty. Please
The average temperature during
as described. refrain from wearing cut-offs, tank
our winter season is 20˚-25˚C.
tops, flip flops, swimsuits, or other
Though it is usually balmy/humid Comfor table casual clothes extremely casual clothing whenever
during the day, long pants or a are appropriate. It is, however, you are on property, even if it is
light jacket may be necessary in recommended that you bring a before/after your shift or to attend
the evenings or for occasional cocktail dress or suit to wear at a meeting.
cold fronts. Club functions. A professional
outfit is required for your Club *ON A PERSONAL NOTE:
SUMMER PROGRAM
orientation – ladies should wear It is the expectation of the Club that
May - October (Illinois,
a dress, skir t or pants suit and your appearance not vary from that of
Massachusetts, New Jersey,
men should wear dress trousers when you were interviewed in person by
New York, North Carolina,
and a collared shirt and optional tie. the Country Club.
Connecticut, New Mexico,
Michigan, Pennsylvania and
Denim jeans are not permitted in Because of the nature of our busi-
Wyoming, etc.)
any of the Clubs! ness, impeccable personal hygiene
The summer weather is very is expected at all times. The use of
similar to a mediterranean In some instances complimentary deodorant/antiperspirant is absolutely
summer. Temperatures range uniforms are provided. It will be required and proper undergarments
from 20˚-30˚C during the day your responsibility to maintain must be worn at all times.
and fall to about 10˚-20˚C in the them immaculately and return
evening, depending on the time them in an acceptable condition Clothes must be laundered and
of year. upon your departure. pressed before each wearing. Hats
and head coverings are not permitted
However, because you will be
You will be responsible for provid- unless they are issued as part of
arriving in the spring and leaving
ing your own footwear and hosiery, your uniform.
in the fall season, it is advisable
e.g. black polishable shoes (slip
to bring at least one warm
resistant). A note detailing uniform Tattoos, tongue rings and other
coat or jacket and two to three
specific requirements for each miscellaneous piercings or body
sweaters for your stay, as it will
employer will be provided at the decorations are not permitted to be
be considerably cooler at night
orientation session. visible while on duty.
during these times.

14 About Living in the USA


FOR GENTLEMEN: FOR LADIES:

Fingernails must be neatly trimmed. Cosmetics should be tastefully applied


Cosmetics and nail polish are not in neutral shades that enhance one’s
permitted. Beards, goatees, mutton natural colouring.
chops, soul patches, etc. are not
permitted. Moustaches must be Fingernails must be neatly trimmed
neatly trimmed without extending with the nail not extending beyond a
beyond the corners of the mouth. quarter inch past the tip of the finger.
Men are expected to be cleanly Polish should be a solid conservative
shaven at all times. shade, and nails should be free of
chips or blemishes.
Hair must be a neat and conservative
style that is easily kept in place. Hair must be a neat and conservative
Hair colour should be one that could style that is easily kept in place.
be grown naturally. Extreme styles, Hair colour should be one that could
colours, ornamentation and excessive be grown naturally. Extreme styles,
product usage are not permitted. No colours, ornamentation and excessive
braiding or dreadlocks are accepted. product usage are not permitted.

Cologne in the food service area is Perfume in the food service area is
not permitted. not permitted.

Failure to adhere to Club dress code policies may result in disciplinary action.
DONT’S

About Living in the USA 15


TRAVEL AND EXCURSIONS GROUP ACTIVITIES Contact the Workaway office should you
wish to travel outside of the USA whilst
working at the Country Club.
Travel is permitted with prior Although this is NOT a ‘working
permission from management in holiday’, Workaway International well as the significant US national
advance of booking it. Managers does encourage cultural exploration. passtime such as baseball.
will do their best to accommodate Most employers will coordinate
requests, however there are no a few outings throughout each It is your responsibility to receive
guarantees for time off. seasonal program to broaden permission from your manager in
your experience. advance to attend group activities.
CONTACTING FRIENDS The managers will do their best to
AND FAMILY Your employer will most likely accommodate everyone’s requests,
be responsible for arranging the however, servicing the Club’s
Faxes may be received at any time transportation. The participant is members is our
and will be given to participants at responsible for all costs including first priority.
their next shift. If you are housed by entrance fees, food, etc. You
the appointed housing company, you may be asked to contribute
will have a DSL internet connection towards the transportation
for flatmates to share. Participants costs.
will need to provide their own laptop
or computer. Trips to major attractions, such
as Walt Disney World,
It is recommended that you Universal Studios, Florida
establish an e-mail address prior to Keys, Sawgrass Mills,
your departure as a great deal of South Beach Miami
communication will take place over are scheduled from
the internet. February to April.
These outings depend
Telephones will allow both the on proximity to your
making and receiving of calls. Country Clubs.
Unlimited local calls are permitted,
free of charge. Calling cards for Summer in Illinois,
international/long distance calls are New Jersey, New York,
at your own expense. North Carolina, and Pennsylvania
may offer excursions to exciting
Remember that using Club telephones
‘must-sees’ such as the Statue of
for personal use is strictly prohibited and Liberty, Manhattan, Six Flags Great
considered grounds for termination.
Adventure Theme Park, Broadway, as

16 About Living in the USA


HOW TO GET AROUND IN CASE OF ILLNESS

As indicated, work transport is provided (by bus or van) If you become too ill to work, you will need to call your
to those living in the accommodation provided by the supervisor several hours in advance of your scheduled
appointed housing company. Public transport is also start time.
available.
You will not be paid for the time you are off sick.

Most shopping requirements are within easy reach of


the accommodation provided by the appointed housing If you are out of work for two or more days you will
company, and are on city routes, in many instances, need to bring a doctor’s note to work the next day to
within walking distance. excuse your absence. Before you visit the doctor, you
must contact the provided medical insurance company
to file a claim. If you fail to do this, they may reject
your claim. You will also need to contact your employer,
who will assist you with facilitating transportation to the
appropriate medical facility.

You must have your medical insurance card with you to


receive treatment.

You will need to pay an ‘out of pocket’ expense of $100,


when visiting a doctor. Be prepared to pay this amount
upfront or you may risk not being treated.

Should you become injured in the workplace you must


report your injury immediately to your Supervisor or
Human Resources department and you will be covered
by Worker’s Compensation.

If you become seriously ill and are unable to perform


your job, you may be asked to resign from the program.

Dental benefits are not covered by the medical insurance


policy. Visit www.workawayinternational.co.za for a direct
link to the medical insurance website.

About Living in the USA 17


My Notes

n, please visit:
For more informatio
ational.co.za
www.workawayintern

18
est. 1999
USA SOUTH AFRICA

Tel: +1 561 625 2501 Tel: 0861 WORKAWAY/


Suite 330, 021 671 8808
7108 Fairways Dr, Unit F12,
Palm Beach Gardens, Brookside,
FL, 33418 11 Imam Haron Road,
Claremont, 7700

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