script
script
FO SCRIPT
Receptionist:
guest:
Good morning. My name is Roxette. I have a reservation for a single room for three nights.
Receptionist:
All right, Ms. Roxette. Let me pull up your reservation… Yes, I see it here. You’re all set for a
single room from today for three nights.
guest:
Receptionist:
You’re welcome. By the way, we currently have a special offer—if you’d like to upgrade to one of
our business suites, which includes more space, a work desk, and a jacuzzi, it’s available for
just ₱2,200 extra per night.
guest:
Receptionist:
Wonderful! I’ve updated your booking. You’ll be staying in room 617 on the sixth floor.
Here’s your wireless internet access code and instructions on how to use it. If you run into any
issues, just give the front desk a call its (number) . And here’s a list of our hotel amenities,
including the gym and indoor pool.
Roxette:
You’re welcome. Will you be needing a parking pass for your car?
guest:
Receptionist:
All right, I’ll have that arranged for you. May I see some form of ID, please? And could you fill
out this registration form?
guest:
Receptionist:
guest:
Receptionist:
guest:
It did, thank you. The roads were clear and the drive was smooth.
Receptionist:
guest:
Yes, it is. I came to attend a friend’s wedding, but I’m also planning to explore a bit while I’m
here.
Receptionist:
That sounds exciting! I’d be happy to suggest a few places to visit if you’d like.
guest:
I’d appreciate that, thank you.
Receptionist:
You’re all checked in. This is your room key—room 617. Take the elevator on the right to the
sixth floor. When you get off, turn right. Your room is at the end of the corridor on the left-hand
side. Just leave your suitcase here and the bellboy will bring it up shortly.
guest:
Receptionist:
If you need anything, don’t hesitate to dial the front desk. Enjoy your stay!
guest:
Thank you.
Receptionist:
You’re welcome.