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INVOICE
DESCRIPTION AMOUNT
Additional Note: Prior utility invoices and statements can be viewed via the Prologis Customer Resource Center
(CRC) at https://crc.prologisessentials.com
ENERGY STATEMENT
Customer:
Ademco Inc. Total Amount Due $3,017.62
01/10/2025 - 02/10/2025
01/10/2025 - 02/10/2025
01/11/2025 - 02/01/2025
02/01/2025 - 02/11/2025
Emergency
If you smell natural gas, see downed power lines, or suspect another emergency situation, leave the area immediately and call 9-1-1. Then, call your local
Prologis Customer Experience Team (CET) and PG&E at 1-800-743-5000.
Outages
To report or view outages issued from PG&E, go to https://pgealerts.alerts.pge.com/outagecenter/
To view most recent bill Inserts including legal or mandated notices, visit www.pge.com/billinserts.
Rate Schedules:
Current Pacific Gas and Electric (PG&E) gas and electric rate schedules are available at https://www.pge.com/tariffs
Current Ava Community Energy (ACE) rate schedules are available at https://avaenergy.org/about-our-rates/
Visit www.pge.com/billexplanation for more definitions. If you have a general question about your service, please call your Prologis
RECX Manager as listed on your summary statement. If you believe there is
Rotating outage blocks are subject to change without advance notice due to an error in your bill or have a dispute, please let your Prologis RECX Manager
operational conditions. know and they will escalate your dispute to the Prologis Energy Team.
Demand charge: Many non-residential rates include a demand charge. If you are not satisfied with the response provided by the Prologis Energy
Demand is a measurement of the highest usage of electricity in any single team and you still believe there is an error in your bill, you may submit
fifteen (or sometimes five) minute period during a monthly billing cycle. a complaint to the California Public Utilities Commission (CPUC) at
Demand is measured in kilowatts (or kW). High demand is usually associated www.cpuc.ca.gov/complaints/. The CPUC’s Consumer Affairs Branch (CAB)
with equipment start-up. By spreading equipment start-ups over a longer handles billing and service complaints and can be reached by telephone
period of time, you may be able to lower demand and reduce your demand 1-800-679-7570 (8:30AM-4:30PM, Mon-Fri) or mail at CPUC, Consumer
charges. Affairs Brand, 505 Van Ness Ave., Room 2003, San Francisco, CA 94102.
Time-of-use electric prices are higher every day during afternoons and If you have concerns regarding the accuracy of your meter, you may contact
evenings, and lower at other times of the day. Prices also change by season, the California Department of Food and Agriculture, Division of Measurement
with higher prices in the summer and lower prices in the winter. Standards at 1-916-229-3000. You may initiate a meter complaint process at
https://www.cdfa.ca.gov/dms/complaint.html