NTT data
NTT data
plannedEventId=pAgRdxw1pX
(Annexure-A)
JOB PROFILE
Job Designation Technical Graduate Trainee
Job Description
Place of Posting Noida Sector 144
Manages customer interactions & records
reported issues in the ITSM
Identifies issues, apply fixes and investigate root
causes using internal instructions.
Provides technical guidance in activities
associated with identifying, prioritizing, and
resolving problems by telephone and e-mail
Screens, refers and diagnoses internal inquiries
and work requests relating to PC maintenance
Participates in a supportive role by acting as a
Key Responsibilities: liaison between customers and departments
within the organization, to ensure that all on-line
system problems are resolved in an accurate and
timely manner
Monitoring servers abnormalities for 24/7 round
the clock and record incident
Monitoring scheduled activities like backup, task
scheduler
Perform first level resolution by referring SOP’s
& KBASE
Familiar User management tasks like creation,
deletion, disable & movement
Concept awareness in Active Directory, Group
Policy and Replication
Concept awareness in DHCP, DNS & DFSR
functionality
Concept awareness in SCCM patch management
Concept awareness on hardware troubleshooting
Knowledge on Operating system installation &
troubleshooting
knowledge on Antivirus updates and
troubleshooting from client end
Follow technical/operational escalation process
Knowledge on ITIL Frameworks
Excellence in communication skill
Responsible for providing the first point of
contact for internal customers.
Responsible for providing software, servers,
printers, Networks, communication and
procedural support over the phone and online in
an effort to aid our business units in operating in
an effective and efficient manner.
Provides resolutions to problems in a
professional, timely and cost effective manner.
Available for on call support 24/7/365.
Knowledge on basic network fundamentals
LAN,QAN,DNS & Networking principles
SALARY DETAILS
Cost to Company (CTC) 3 LPA
Training Period 60 to 90 Days
Salary / stipend paid during
Stipend of 12000/PM
training
Bond or Service Contract (If
No
Yes, give details)
SELECTION PROCESS
Shortlist from Resumes
Written Test (Technical / Aptitude) Online Assessment – English, Logical Ability,
Quantitative Aptitude, Computers
Group Discussion Yes
Personal Interview Techno Managerial Interview
Minimum Number of Offers You
50
intend to make
B.Tech CS/IT/ECE/EEE/M.Tech (All branches -
Eligible Department and Program
Except Civil)
Specific Eligibility requirement 2025 Passing outs
(Please mention) >= 60 throughout Education
Through Eightfold -
Registration Process https://nttdata.eightfold.ai/events/candidate?planne
dEventId=pAgRdxw1pX
Date & Time of the Drive October 24th – 9 AM
Expected Joining
2025 – Post completion of Engineering
(dd/mm/yyyy)