OBJECTIONS AND REBUTTALS

1. I’M NOT INTERESTED/DIDN’T FILL OUT FORM/ CHANGED MIND/ JUST

LOOKING

Ok, since I have you on the phone, let me see if I can help you. Now are you
currently renting or do you own your own home?

If renting: Yes, so most people I talk to are tired of renting. I’m sure you too would
like to stop renting and find your own home if you could. And since we have both
Rent to Owns and Foreclosures, you may be able to find a home easier and
cheaper than you think. Some go for as low as $10,000! So let me explain the
service to you. (back to script)

2. I JUST WANT TO RENT/I WANT A FORECLOSURE:

That’s great. The website includes foreclosures and rental listings too. You can
compare the difference between the rentals and the homes to see what’s best for
you. And keep in mind, homes come and go all the time, so our listings are
always updating so you can find the best home or rental for your family. (back to
script)

3. I JUST WANT TO PURCHASE A HOME OUTRIGHT:

That’s great. And just so you know, most homeowners would prefer to sell their
home outright if that’s what you want to do as well. So you can use our listings to
find foreclosures, pre-foreclosures, short sales, and other distressed properties.
And keep in mind, homes come and go all the time, so our listings are always
updating. This allows you to take a look at everything that we have so you can
make the best decision for you and your family. (back to script)

4. HOMES IN MY AREA AND TYPE OF HOME THEY WANT:

Right now we have over 100,000 homes in our database, and on any given day,
there could be a lot in your area or there could be a few. But keep in mind homes
come and go all the time, so our listings are always updating for you so you’re in
the know! (back to script)

5. HOW MUCH ARE THESE HOMES (RENT/DOWN PAYMENT):

There will be a broad range of options. It largely depends on the value of the
home. In general, the pricing will be based on the size, land value, location and
the amenities of the home.
And with over 100,000 homes in our database, and the fact that it’s always
updating, we’re hoping you find the right home within your budget! (back to
script)
6. IN THE MIDDLE OF DRIVING:

Ok, no problem, this should only take a few minutes, and we’ve got over 100,000
homes so I’m excited to get you started… so go ahead and pull over somewhere
that’s safe, and then I can help you set up your account so you can start looking
for your new home! I’ll hold while you pull over.
Pulls over: Ok, great. So let’s go ahead and continue. (back to script)

Call Back: Ok no problem, I want to make sure you’re safe… so I’ll just schedule
a callback time with you. Did you want me to call you in about an hour or two …
or what works best for you? The sooner the better so we can help you find your
home. (schedule call back)

7. NEEDS TO MOVE SOON/HOW QUICKLY CAN I FIND A HOME?

Well I’m happy to tell you that we have one of the largest databases in the
country with over 100,000 home available. So if your dream home happens to be
available right now, that would be great, and if not, no problem, because homes
come and go all the time, so our listings are always updating. The best advice I
can give you is that if you don’t see your home today, keep checking everyday
until you find what you’re looking for. But most importantly, let’s get you set up
right NOW since you’re in a hurry! (back to script)

8. LIMITED INCOME:

Since most rent to own options are based on your gross household income, if
there are multiple applicants you can combine the income of all applicants
together. And remember, we have over 100,000 homes in our database so we’re
hoping there’s something within your price range that you like. And if there’s not,
no problem, because homes come and go all the time, so our listings are always
updating. (back to script)

9. WHAT IS RENT TO OWN? / HOW DOES RENT TO OWN WORK?

The rent-to-own process is designed for those who are not immediately able to
qualify for a home loan due to a low credit score or lack of a down payment. The
tenant works to improve their credit and financial profile, in order to eventually
purchase the home they’re renting. The contract usually lasts between 1-3 years
and any time during the contract period, the tenant will have the opportunity to
purchase the home when they’re ready to qualify for a home Loan. The great
thing is that you can lock in your price today, so if the home value goes up in 3
years, you’re still paying the lower locked-in price! (back to script)
10. HOW CAN YOU ENSURE THESE ARE ACTUAL TRUE RENT TO OWN
HOMES?
We can’t verify every home, but we work with professional rent to own finance
companies to identify homes that qualify for rent-to-own. There are about
100,000 available nationwide. We also search our property database for home
sellers who are willing to offer their property directly with a lease-option or owner
financing.

11. WHAT HAPPENS IF I CAN’T FIND A HOME ON THE SITE?

Well keep in mind, we have one of the largest databases in the country with over
100,000 homes and homes come and go all the time, so our listings are always
updating. You can check for the latest homes in your area every few days and we
even have a Customer Service team that’s available to help you. You’ll receive
the Customer Service information in your welcome email kit after you register. So
with so many homes and help just a phone call away, we’re hopeful that you will
find your home at some point! (back to script)

12. I HAVE BAD CREDIT/NO POINT PAYING TO VIEW HOMES WHEN THEY
DON’T HAVE GOOD ENOUGH CREDIT TO MOVE:

That is actually the main purpose of rent-to-own homes! If you had good credit,
you would just go and start the mortgage process right? Rent-to-own gives you
the ability to get into the home you want while giving you the time you need to
work on your credit. The typical rent-to-ow contract can last anywhere between 1-
3 years, so you have plenty of time to get your credit to where it needs to be.
(back to script)

13. DOESN’T WANT TO PAY FOR THE SERVICE:

Right now you’re only paying $1 for a 7-day trial. That gives you FULL access to
the site so you can look at all the homes in your area and then make a decision if
this is something you want to use. And remember, we have over 100,000 homes
in our database, so you may find something right away… but if not, no problem,
because home come and go all the time, so our listings are always updating. So
today you’re ONLY paying the $1 for the 7-day trial ad the monthly fee starts only
if you like what you see and continue with the service past the trial period. (back
to script)

14. WHY DO THE LISTINGS COST MONEY?

Our company is committed to finding Rent to Own and foreclosed homes
nationwide. We spend a great deal of time and money to find all this information
and put it all together in one website so you don’t have to search lots of different
sites, getting different information, or hearing different stories. We make it simple,
easy and enjoyable to search for your next home. And again, you’re only paying
$1 for the 7-day trial to check it out so let’s get you started! (back to script)
15. AGGRAVATING HAVING TO CANCEL SUBSCRIPTION (FORGET):

I completely understand what you’re saying but trust me when I tell you this is
something you need to check out. We’ve got over 100,000 homes and the site is
always updating so we recommend you keep the subscription active until you
have found your home. Other people find great deals so we want you to as well!
By the way, you can also cancel easily by using the Contact US link on the
website. So don’t let a cancel process stop you from using our service. Your goal
is to find a discounted home and we’re here to help you! This could be the best
$1 you’ve ever spent! So let’s get you started. (back to scrip)

16. WHATS THE $1 FOR? / ITS ASKING FOR A CARD (LISTINGS):

The $1.00 is a trial fee that gives you FULL access to the site for 7 days so you
can look at all the homes in your area and then make a decision if this is
something you want to use. And remember, we have over 100,000 homes in our
database, so you may find something right away… but if not, no problem,
because homes come and go all the time, so our listings are always updating.

17. HOW MUCH IS IT AFTER THE TRIAL (LISTINGS):

As the offer details state, it’s a 7-day trial for just $1. If you continue with the
service beyond the trial, you will be billed the monthly amount in the offer details
for as long as you keep the service. But if you cancel within the trial, there will be
no further charges.
(If the customer still insists on price): The price is different per region per month,
so you’ll have to look at the offer details for your membership price.

18. WHAT’S THE $1 FOR? / ITS ASKING FOR A CARD (CREDIT SCORE):

The $1 gives you full access to the service 7 days so you can experience all the
benefits of the service including credit score, credit report, credit monitoring and
ID theft protection.

19. HOW MUCH IS IT AFTER THE TRIAL (CREDIT SCORE):

As the offer details state, it’s a 7-day trial for just $1. If you continue with the
service beyond the trial, it will be $39.90 per month for as long as you keep the
service. But if you cancel within the trial, you will only be charged $1.

20. DOES THIS IMPROVE MY CREDIT SCORE?

What this service provides is access to your credit score along with credit
monitoring and identity theft protection. Improving your credit score will depend
on you acting on the items that require your attention as provided by the service.
21. DOESN’T WANT SCORE/I’M ALREADY WORKING WITH CREDIT
KARMA/EXPERIAN/ETC…
I understand. We recommend you sign up with Credit for Homes to verify your
current credit score and report with the credit bureau. The Credit for Homes
website also provides a number of additional benefits including (1) disputing
incorrect items on your credit report (2) Internet monitoring and alerts for your
key personal information (3) Identity Restoration and ID Theft Insurance services.
Plus, it’s only $1 to try it for 7 days.

22. CAN I CANCEL THE ACCOUNT?

Yes, you may cancel the service at any time. Just call the customer service
number listed on the Contact US page on our website. You can also email us
from that same page.

23. HOW DO I CANCEL?

Just call the customer service line on the Contact Us page on our website. You
can email us from that same page.

24. WHERE DO I FIND THE CONTACT US PAGE?

When you visit our website, scroll down to the bottom of the homepage and there
is a link called “Contact US”. Just click on that link and you will be directed to that
page.

25. IS THIS A SCAM? / UNCOMFORTABLE ENTERING INFORMATION

We’ve been helping people find homes for 15 years and we have a great rating
with the BBB. We take privacy and security extremely seriously, as we use a
digital vault that provides the highest level of security. You can tell, I don’t even
want to take your credit card number over the phone, but we prefer you enter it
yourself so that the number stays secure. We partner with the best professional
home listings providers and official rent to own finance companies so trust me
when I tell you we are here to help people just like yourself find the best deal on
their new home (back to script)

(They can go to “bbb.org” and search for “Rent2owninc” but they need to make
sure they enter Rome, GA as that is the BBB that is associated with our
company.)

26. ARE YOU AFFILIATED WITH ANY GOVERNMENT AGENCY? (OR

ANYOTHER AFFILIATION QUESTIONS
No, we aren’t affiliated with any government agency. We are a private company
that provides unlimited access to one of the largest databases of nationwide
listings in the country, including over 100,000 rent to own and foreclosures, so
you can start your home-buying journey right away And with homes coming and
going all the time, our site is always updating so you are in the know!
27. DOES THIS IMPROVE MY CHANCES OF GETTING INTO A HOME?
We cannot make any guarantees as approvals will depend on each property and
the home seller or rent-to-own financing company. What this service provides is
unlimited access to one of the largest databases of nationwide listings in the
country, so you can start your home-buying journey right away. And with homes
coming and going all the time, our site is always updating so you are in the know!

28. WHAT DO YOU DO? / WHAT IS YOUR JOB? / CUSTOMER CONTINUES TO

ASK A QUESTIONS YOU CAN’T ANSWER.
We are here to help you get access to rent to own and foreclosure listings. What
this service provides is unlimited access to one of the largest databases of
nationwide listings in the country, so you can start your home-buying journey
right away!

29. ANY QUESTIONS ABOUT DETAILS OF THE CONTRACTS OF THE HOME:

That is a great question for the homeowner of home seller. Every contract is
different, but you will be able to discuss that with the homeowner. And of course,
if you ever have any problems, or need any help, just contact customer service.

30. WHY ARE WE CALLING FROM A LOCAL NUMBER?

We have a contract with our phone company that switches it to local number so if
you call us back it won’t charge you long distance.

31. WHERE IS YOUR OFFICE LOCATED?

We are calling on behalf of Affordable Homes located in Boca Raton, FL. The
address is at the bottom of the email I sent you.

32. QUESTIONS ABOUT BANKRUPTCY:

I would love to help you with that but I don’t want to give you any incorrect
information. That is something to speak to the homeowner about. Every contract
is different.

33. IF THE CUSTOMER ASKS IF CHECKING THEIR SCORE WILL AFFECT

THEIR CREDIT?
Absolutely not! Checking your score on creditforhomes.com is a soft inquiry,
which will never affect your score.

34. SECTION 8/GOV’T HOUSING/HUD/VOUCHERS/DO YOU ACCEPT A

CERTAIN LOAN:
I would love to help you with that but I don’t want to give you any incorrect
information. That is something to speak to the homeowner about. Every contract
is different. What this service provides is full unlimited access to one of the
largest databases of nationwide listings in the country so you can start your
home-buying journey.
35. WHAT IS FORECLOSURE OR HOW DOES IT WORK?

When a homeowner fails to make mortgage payments, the property goes through
a foreclosure process. There are multiple steps including pre-foreclosure, auction
and the bank’s repossession of the home. During this process, it may be possible
to buy the home below the market price. We have some foreclosures that sell for
as low as $10,000! We cover the details of this in our website and e-book.

36. WHAT IS THE DIFFERENCE BETWEEN RENT TO OWN AND

FORECLOSURE?

Rent to own is alternate financing option to a traditional mortgage and is perfect

for people with bad credit. It typically involves a rental agreement and an option
to purchase agreement. It is arranged between home seller and buyer, or with a
rent to own financing company. You can find additional information on our
website.

As for foreclosure, a homeowner fails to make mortgage payments, the property

goes through a foreclosure process. There are multiple steps including pre-
foreclosure, auction and bank’s repossession of the home. During this process, it
may be possible to buy the home below the market price. We have foreclosures
that sell for as low as $10,000! We cover the details of this in our website and e-
book.

37. I AM ALREADY WORKING WITH A REALTOR.

This site has nearly 100,000 listings and your realtor may not have access to all
of them, so I would suggest signing up and seeing what’s available on the site.
Again, it’s just $1 for a 7-day trial that gives you FULL access to the service and
listings so you have nothing to lose. (back to script)

38. WHERE DID YOU GET MY INFORMATION FROM?

I show that you recently visited a website with rent to own or foreclosed home
listings and filled out a form requesting additional information. We don’t do any
cold calling. We simply follow-up with people just like yourself that asked for help
finding their home. And we’ve been doing this for over 15 years so we’re happy
to help too!

39. WHY AM I GETTING AN EMAIL FROM FORECLOSURE HOMES IF I’M

INTERESTED IN RENT TO OWN?

Oh, no problem, that’s just the technical name of the brand. You will have FULL
access to the ENTIRE database which will include all the rent to own homes as
well as foreclosures and other types of homes that are available. So go ahead
and open that email so I can help you get set up.
40. WHY AM I GETTING AN EMAIL FROM RENT TO OWN IF I’M INTERESTED IN
FORECLOSURES?
Oh, no problem, that’s just the technical name of the brand. You will have FULL
access to the ENTIRE database which will include all the foreclosures as well as
the rent to own and other types of homes that are available. So go ahead and
open that email so I can help you get set up.

41. CLARIFYING TRIAL AND MEMBERSHIP AUTHORIZATION CHARGE

I understand the confusion! The $1 is the trial fee, and the full membership
amount is just an authorization to verify your payment method. You won’t be
charged for the membership until the trial ends. Does that help?

42. DO YOU GUARANTEE I’LL FIND A HOME USING YOUR SERVICE?

No, we would never guarantee that as we don’t know for sure. However, I will tell
you that with over 100,000 homes in our database, and homes coming and going
all the time, we are very hopeful that at some point you WILL find your home and
hopefully at a great discount. (back to script)

43. IF NOT INTERESTED AFTER USING ALL REBUTTALS:

I understand. Thanks for your time and have a great day.