Demonstrating Your Clinical Competence Depression, Dementia, Alcoholism, Palliative Care and Osteoperosis, 1st Edition Complete PDF Download
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Stage 1 is about setting targets or aspirations for good practice. Stage 2 encourages
you, as a nurse, to set standards for the outcomes of what you plan to learn more
about, or outcomes relating to you providing a good service in your practice.
vi Preface
Chapter 2 describes a variety of methods to help you to address Stage 3 of the cycle of
evidence, to find out what it is you need to learn about or what gaps there are in the
way you deliver care as an individual or as a team. This chapter includes a wide variety
of methods nurses might use in their everyday work to identify and document these
needs. One of the main drivers for striving to improve practice is to benefit individual
patients. So it makes sense that we have emphasised the importance of obtaining
feedback from patients in this chapter in relation to identifying your learning and
service development needs.
Best practice in addressing the giving of informed consent by patients, maintaining
confidentiality of patient information and organising responsive complaints processes
are all common components of good quality healthcare. Chapter 3 covers these
aspects in depth and provides the first example of cycles of evidence for you to consider
adopting or adapting for your own circumstances.
The rest of the book consists of five clinically based chapters that mainly span key
topics in meeting the General Medical Services (GMS) quality framework. Attention to
these areas can ensure that achieving quality points for the practice also achieves
positive clinical outcomes for the patients. Some of the quality indicators are generic to
various clinical areas such as smoking status, smoking cessation advice and influenza
immunisation, and they obviously overlap. Others such as good record keeping, a
consistent approach to maintaining disease registers, medicines management and
education/appraisal of staff should underpin all the clinical areas. As we cover the five
clinical topics in this book in Chapters 4 to 8, we point out what quality points are
available in that clinical area. Other books in the series also include clinical topics
within the scope of the GMS quality framework - so it will be useful for you to read
them too (e.g. coronary heart disease, stroke and epilepsy are included in: Higgs J,
Wakley G, Chambers R and Ellis S (20 0 4 ) Demonstrating Your Clinical Competence in
Cardiovascular and Neurological Conditions. Radcliffe Publishing, Oxford).
The first part of each clinical chapter covers key issues that are likely to crop up in
typical clinical scenarios. The second part of each chapter gives examples of cycles of
evidence in a similar format to those in Chapter 3.
Overall, you will probably want to choose three or four cycles of evidence each year.
You might choose one or two from Chapter 3 and the rest from clinical areas such as
those covered by Chapters 4 to 8. You might like this way of learning and service
development so much that you build up a bigger bank of evidence, taking one cycle
from each chapter in the same year. Whatever your approach, you will want to keep
your cycles of evidence as short and simple as possible, so that the documentation itself
is a by-product of the learning and action plans you undertake to improve the service
you provide, and does not dominate your time and effort at work.
Other books in the series are based on the same format of the five stages in the cycle
of evidence. Book 1 helps nurses and other health professionals to demonstrate that
they are competent teachers or trainers, and Books 2, 3 and 4 set out key information
and examples of evidence for a wide variety of clinical areas for nurses and other
healthcare practitioners.
This approach and style of learning will take a bit of getting used to for many nurses.
Until recently, most nurses did not reflect on what they learnt or whether they applied
it in practice. They did not protect time for learning and reflection among their
Preface vii
everyday responsibilities, or target their time and effort on priority topics. Times are
changing, and with the introduction of personal development plans and individual
performance reviews, nurses are realising that they must take a more professional
approach to learning and document their standards of competence, performance and
service delivery. This book helps them to do just that.
Please note that resources to support this book are provided at http;//
health.mattersonline.net.
References
1 www.nmc-uk.org (accessed 25 April 2 0 0 5 )
2 www.npc.co.uk (accessed 25 April 2 0 0 5 )
3 Chambers R, Tavabie A, Mohanna K and Wakley G (2 0 0 4 ) The Good Appraised Toolkit for
Primary Care. Radcliffe Publishing, Oxford.
About the authors
Jane Higgs has worked in primary care predominantly in district nursing and in
practice nursing. She trained as a community practice educator (CPE) and is currently
clinical practice development nurse for district nurses, health visitors and practice
nurses, supporting health professionals to improve their clinical practice through
benchmarking, clinical supervision and evidence-based guidelines and by providing
advice and training support. She has been involved in developing clinical practice
benchmarks and core competency frameworks regionally. She has developed various
educational initiatives and training activities and is also the nurse prescribing lead for
a primary care trust in the northwest of England.
Ruth Chambers has been a general practitioner (GP) for more than 2 0 years and is
currently the head of the Stoke-on-Trent Teaching Primary Care Trust programme
and professor of primary care development at Staffordshire University. Ruth has worked
with the Royal College of General Practitioners (RCGP) to enable GPs to gather
evidence about their learning and standards of practice while striving to be excellent
GPs. Ruth has co-authored a series of books with Gill, designed to help readers draw up
their own personal development plan or workplace learning plans around key clinical
topics.
Clare Gerada has been a GP in a South London practice for 14 years and previously
trained as a psychiatrist at the Maudsley Hospital. She has a special interest in drug
misuse and leads the RCGP’s drug misuse training programme. She has worked in the
Department of Health in various guises for a number of years and is currently Director
of Primary Care for the Clinical Governance Support Team. She has published widely
on a number of topics related to drug and alcohol problems, primary care and clinical
governance. She led the RCGP development of the frameworks for general prac
titioners with special interests.
1
the priorities within it, or gathered evidence to demonstrate that what they learnt
about was subsequently applied in practice. The NMC does not have a uniform
approach to the style of a PDP. Some nurse tutors or managers are content to see that a
plan has been drawn up, while others encourage the nurse to develop a systematic
approach to identifying and addressing their learning and service needs, in order of
importance or urgency.
The new emphasis on lifelong learning for nurses has given the PDP a higher profile.
Nurse educationalists view a PDP as a tool to encourage nurses to plan their own
learning activities. Managers may view it as a tool that allows quality assurance of the
nurse’s performance. Nurses, striving to improve the quality of the care that they
deliver to patients, may want to use a PDP to guide them on their way, perhaps
towards post-registration awards or towards gaining promotion opportunities.
process, which has been designed to identify the knowledge and skills that individuals
need to apply in their post; to help guide their development; to provide a fair and
objective framework to base review and development of all staff; and to provide the
basis of pay progression in the service. The main purpose of the development review is
to look at the way an individual member of staff is developing in relation to the duties
and responsibilities of their post, their application of knowledge and skills and the
consequent development needs. Your portfolio will be required as evidence for this
development review.
In 19 9 5 , the United Kingdom Central Council (UKCC) introduced the need to
demonstrate that you have undertaken meaningful learning activities, directly related
to your nursing role. As the superseding professional body, the NMC has maintained
this PREP requirement. When you apply to renew your registration as a nurse every
three years, you are required to sign a Notification of Practice form that includes a
declaration that you have met the PREP requirements. This means that your employer
may be at liberty to ask to see your personal professional profile that will show the
learning activities undertaken and how these have influenced your work. The term
portfolio and profile tend to be used synonymously in nursing. A helpful view on
distinguishing between the two terms has been given by Rosslyn Brown who views the
portfolio as encompassing the development of the individual as a whole (including
both personal and professional perspectives), whereas the profile provides a more
focused approach to the professional development and may be produced for a more
clearly defined audience.5
The English National Board (ENB) stipulated that portfolios should be incorporated
into pre-registration nursing programmes in 199 7.6 This demonstrates that portfolios
are designated as part of the culture of nursing. They should not be viewed simply as a
tool for assessing outcomes of courses, but as meaningful documents that provide firm
evidence of an individual’s journey and progression within nursing. You do not need
to set out your portfolio in any specific format. In fact, one of the benefits of using a
portfolio is that it allows you to be creative and to produce evidence about your
practice in a way that reflects your individual style. However, there are certain
elements that should be included. Quinn suggests six main areas:7
• factual information e.g. qualifications, job description, etc
• self-evaluation of professional performance
• action plans/PDP
• documentation of any formal learning undertaken, such as courses attended, etc
• documentation of informal learning, such as reading journal articles that have
altered your practice by providing a firm evidence base to follow
• documentation of hours worked between registration periods. This may be par
ticularly important if you do not have a regular contract of employment.7
A portfolio will provide evidence that you have complied with the NMC Professional
Code of Conduct (20 0 2 ). This clearly states that your professional knowledge must be
maintained in the ways given in Box 1.1.
Making the link: personal development plans, PREP and portfolios 5
In order to demonstrate that your clinical practice upholds these professional stand
ards you will need to include evidence within your portfolio. The evidence cycle shown
in Figure 1.1 provides a comprehensive model for demonstrating your standards
of practice and how you seek to improve them. The stages of the evidence cycle are
common to all the various areas of expertise considered in this book and will be
followed in each chapter.
Although the five stages are shown in sequence here, in practice you would expect to
move backwards and forwards from stage to stage, because of new information or a
modification of your earlier ideas. New information might accrue when research is
published which affects your clinical behaviour or standards, or a critical incident or
patient complaint might occur which causes you and others to think anew about your
standards or the way that services are delivered. The arrows in Figure 1.1 show that
you might reset your target or aspirations for good practice, having undertaken
exercises to identify what you need to learn or determine whether there are gaps in
service delivery.
We suggest that you demonstrate your competence in focused areas of your day-to-
day work by completing several cycles of evidence drawn from a variety of clinical or
other areas each year.
As you start to collate information about this five-stage cycle, discuss any problems
about the standards of care or services you are looking at, with colleagues, experts in
this area, tutors, etc. You want to develop a wide range and depth of evidence so that
you can show that you are competent in your day-to-day general work as well as for
any special areas of expertise.
Professional competence is the first area of concern to employers and the public.
You should be able to demonstrate that you can maintain a satisfactory standard of
clinical care most of the time in your everyday work. Some of the time you will be
brilliant, of course! Celebrate those moments. On other occasions, you or others around
you will be critical of your performance and feel that you could have done much better.
Reflect on those episodes to learn from them.
The level at which you should be performing depends on your particular field of
expertise. Generalist nurses are good at seeing the wider picture, while specialists tend
to be expert in a narrow area, so that the level of competence expected for a clinical
area will vary depending on the nurse’s role and responsibilities. You would not, for
example, expect nurse specialists in women’s health to be competent at managing
patients with cardiac failure (although some of them may be), but you would expect
practice nurses to be able to manage a wide variety of conditions, but with limited
expertise in certain areas. You would expect both the specialist nurse and the generalist
nurse to recognise their ‘scope of professional practice’10 and to refer to someone with
more expertise when necessary.
Other standards include using resources effectively and the record keeping that is
an essential tool in clinical care. As a health professional, you need to be accessible and
available so that you can provide your services, and make suitable arrangements for
handing over care to others. You could incorporate into your standards or outcomes
those components specified by universities at a national level as part of their Masters
Frameworks for their postgraduate awards. The Masters Frameworks consist of eight
components that shape the individual postgraduate award programme outcomes and
the learning outcomes of the individual modules for the postgraduate awards. The
eight components are shown in Box 1.3. You could set out your CPD work in the
portfolio you are assembling for re-registration and your annual appraisals in this
format. This would help you to document your professional development to date in
a form that can be readily ‘accredited for prior experiential learning’ (APEL) by
universities (contact your local universities if you want more information about this
process). You might then be given credits for learning against an intended postgraduate
award. It would save you from duplicating work as well as speeding your progress
through the award.
Box 1.3: The eight components of the Masters Frameworks for postgraduate
awards
1 Analysis
2 Problem solving
3 Knowledge and understanding
4 Reflection
5 Communication
Making the link: personal development plans, PREP and portfolios 9
6 Learning
7 Application
8 Enquiry
If you have information or data about your work showing that it was substandard or
that you were not competent, you might choose to exclude that from your portfolio.
However, you will be able to show that you have learnt more by reviewing mistakes
or negative episodes. It is better to include everything of relevance, then go on to
demonstrate how you addressed the gaps in your performance and made sustained
improvements. You will need to protect the confidentiality of patients and colleagues
as necessary when you collect data. The NMC will be seeing the contents of your re
registration portfolio if your submission is one of those sampled. You will probably also
submit or share the documentation for job interviews and for your appraisal and
maybe use it for reviews within clinical supervision sessions.
Stage 4: Make and carry out a learning and action plan with
a timetable for your personal and service development
If you have not identified any learning needs for yourself or the service as a whole, you
should omit Stage 4 and tidy up the presentation of your evidence for inclusion in your
portfolio as at the end of Stage 5.
Think about whether:
• you have defined your learning objectives - what you need to learn to be able to
attain the standards and outcomes you have described in Stage 2
• you can justify spending time and effort on the topics you prioritised in Stage 3. Is
the topic important enough to your work, the NHS as a whole or patient safety?
Does the clinical or non-clinical event occur sufficiently often to warrant the time
spent?
• the time and resources for learning about that topic or making the associated
changes to service delivery are available. Check that you are not trying to do too
much too quickly, or you will become discouraged
• learning about that topic will make a difference to the care you or others can
provide for patients
• and how one topic fits in with other topics you have identified to learn more about.
Have you achieved a good balance across your areas of work or between your
personal aspirations and the basic requirements of the service?
Decide on what method of learning is most appropriate for your task or role or the
standards you are expecting to attain or sustain. You may have already identified your
preferred learning style - but read up on this elsewhere if you are unsure.
Describe how you will carry out your learning tasks and what you will do by a
specified time. State how your learning will be applied and how and when it will be
evaluated. Build in some staging posts so that you do not suddenly get to the end of
12 months and discover that you have only done half of your plan.
Your action plan should also include your role in remedying any gaps in service
delivery that you identified in Stage 3 that are within the remit of your responsibility.
When you are preparing to submit your portfolio for a discussion with your manager
(for example, at an appraisal) or for an assessment (for example, for a university post
registration award), write a self-assessment of your previous action plan. You might
integrate your self-assessment into your PDP to show what you have achieved and
what gaps you have still to address. Decide where you are now and where you want to
be in one, three or five years’ time.
Make sure all references are included and the documentation in your portfolio is as
accurate and complete as possible. Organise how you have shown your learning steps
and your standards of practice so that it is indexed and cross-referenced to the relevant
sections of the paperwork. Discuss the contents of your portfolio with a colleague or a
mentor to gain other people’s perspectives of your work and look for blind spots.