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Demonstrating Your Clinical Competence Depression, Dementia, Alcoholism, Palliative Care and Osteoperosis, 1st Edition Complete PDF Download

This book serves as a guide for nurses to document their clinical competence and lifelong learning in areas such as depression, dementia, alcoholism, palliative care, and osteoporosis. It emphasizes the importance of maintaining a professional portfolio and personal development plan (PDP) to demonstrate ongoing professional development and fitness to practice. The text includes practical methods for identifying learning needs, documenting evidence, and improving service delivery through structured appraisal processes.
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100% found this document useful (17 votes)
436 views16 pages

Demonstrating Your Clinical Competence Depression, Dementia, Alcoholism, Palliative Care and Osteoperosis, 1st Edition Complete PDF Download

This book serves as a guide for nurses to document their clinical competence and lifelong learning in areas such as depression, dementia, alcoholism, palliative care, and osteoporosis. It emphasizes the importance of maintaining a professional portfolio and personal development plan (PDP) to demonstrate ongoing professional development and fitness to practice. The text includes practical methods for identifying learning needs, documenting evidence, and improving service delivery through structured appraisal processes.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Demonstrating Your Clinical Competence Depression,

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Preface
The Nursing and Midwifery Council requires nurses to maintain a professional
portfolio.1 The onus is on individual nurses to decide how they will collect and keep
the information that will show that they are clinically competent and that they have
taken on board the concept of lifelong learning. Nurses themselves need to decide the
nature of the information they collect and retain, in order to have their everyday roles
and responsibilities most accurately represented. The National Prescribing Centre2
along with the Department of Health and professional organisations also requires
nurse prescribers to maintain their competency in prescribing.
This book is one of a series that will guide you as a nurse though the process, giving
you examples and ideas as to how to document your learning, competence, performance
or standards of service delivery. Chapter 1 explains the link between your personal
development plans, professional portfolio and individual performance reviews. Learn­
ing and service improvements that are integral to your personal development plan are
central to the evidence you include in your portfolio. The stages of the evidence cycle
that we suggest are reproduced from the Good Appraisal Toolkit3 emphasising the
importance of documenting evidence from your learning and practice in your professional
portfolio.

Stage 1 is about setting targets or aspirations for good practice. Stage 2 encourages
you, as a nurse, to set standards for the outcomes of what you plan to learn more
about, or outcomes relating to you providing a good service in your practice.
vi Preface

Chapter 2 describes a variety of methods to help you to address Stage 3 of the cycle of
evidence, to find out what it is you need to learn about or what gaps there are in the
way you deliver care as an individual or as a team. This chapter includes a wide variety
of methods nurses might use in their everyday work to identify and document these
needs. One of the main drivers for striving to improve practice is to benefit individual
patients. So it makes sense that we have emphasised the importance of obtaining
feedback from patients in this chapter in relation to identifying your learning and
service development needs.
Best practice in addressing the giving of informed consent by patients, maintaining
confidentiality of patient information and organising responsive complaints processes
are all common components of good quality healthcare. Chapter 3 covers these
aspects in depth and provides the first example of cycles of evidence for you to consider
adopting or adapting for your own circumstances.
The rest of the book consists of five clinically based chapters that mainly span key
topics in meeting the General Medical Services (GMS) quality framework. Attention to
these areas can ensure that achieving quality points for the practice also achieves
positive clinical outcomes for the patients. Some of the quality indicators are generic to
various clinical areas such as smoking status, smoking cessation advice and influenza
immunisation, and they obviously overlap. Others such as good record keeping, a
consistent approach to maintaining disease registers, medicines management and
education/appraisal of staff should underpin all the clinical areas. As we cover the five
clinical topics in this book in Chapters 4 to 8, we point out what quality points are
available in that clinical area. Other books in the series also include clinical topics
within the scope of the GMS quality framework - so it will be useful for you to read
them too (e.g. coronary heart disease, stroke and epilepsy are included in: Higgs J,
Wakley G, Chambers R and Ellis S (20 0 4 ) Demonstrating Your Clinical Competence in
Cardiovascular and Neurological Conditions. Radcliffe Publishing, Oxford).
The first part of each clinical chapter covers key issues that are likely to crop up in
typical clinical scenarios. The second part of each chapter gives examples of cycles of
evidence in a similar format to those in Chapter 3.
Overall, you will probably want to choose three or four cycles of evidence each year.
You might choose one or two from Chapter 3 and the rest from clinical areas such as
those covered by Chapters 4 to 8. You might like this way of learning and service
development so much that you build up a bigger bank of evidence, taking one cycle
from each chapter in the same year. Whatever your approach, you will want to keep
your cycles of evidence as short and simple as possible, so that the documentation itself
is a by-product of the learning and action plans you undertake to improve the service
you provide, and does not dominate your time and effort at work.
Other books in the series are based on the same format of the five stages in the cycle
of evidence. Book 1 helps nurses and other health professionals to demonstrate that
they are competent teachers or trainers, and Books 2, 3 and 4 set out key information
and examples of evidence for a wide variety of clinical areas for nurses and other
healthcare practitioners.
This approach and style of learning will take a bit of getting used to for many nurses.
Until recently, most nurses did not reflect on what they learnt or whether they applied
it in practice. They did not protect time for learning and reflection among their
Preface vii

everyday responsibilities, or target their time and effort on priority topics. Times are
changing, and with the introduction of personal development plans and individual
performance reviews, nurses are realising that they must take a more professional
approach to learning and document their standards of competence, performance and
service delivery. This book helps them to do just that.
Please note that resources to support this book are provided at http;//
health.mattersonline.net.

References
1 www.nmc-uk.org (accessed 25 April 2 0 0 5 )
2 www.npc.co.uk (accessed 25 April 2 0 0 5 )
3 Chambers R, Tavabie A, Mohanna K and Wakley G (2 0 0 4 ) The Good Appraised Toolkit for
Primary Care. Radcliffe Publishing, Oxford.
About the authors
Jane Higgs has worked in primary care predominantly in district nursing and in
practice nursing. She trained as a community practice educator (CPE) and is currently
clinical practice development nurse for district nurses, health visitors and practice
nurses, supporting health professionals to improve their clinical practice through
benchmarking, clinical supervision and evidence-based guidelines and by providing
advice and training support. She has been involved in developing clinical practice
benchmarks and core competency frameworks regionally. She has developed various
educational initiatives and training activities and is also the nurse prescribing lead for
a primary care trust in the northwest of England.

Gill Wakley started in general practice but transferred to community medicine


shortly afterwards and then into public health. A desire for increased contact with
patients caused a move back into general practice. She has been heavily involved in
learning and teaching throughout her career. She was in a training general practice,
became an instructing doctor and a regional assessor in family planning, and was
until recently a senior clinical lecturer with the Primary Care Department at Keele
University. Like Ruth, she has run all types of educational initiatives and activities. A
visiting professor at Staffordshire University, she now works as a freelance GP, writer
and lecturer.

Ruth Chambers has been a general practitioner (GP) for more than 2 0 years and is
currently the head of the Stoke-on-Trent Teaching Primary Care Trust programme
and professor of primary care development at Staffordshire University. Ruth has worked
with the Royal College of General Practitioners (RCGP) to enable GPs to gather
evidence about their learning and standards of practice while striving to be excellent
GPs. Ruth has co-authored a series of books with Gill, designed to help readers draw up
their own personal development plan or workplace learning plans around key clinical
topics.

Clare Gerada has been a GP in a South London practice for 14 years and previously
trained as a psychiatrist at the Maudsley Hospital. She has a special interest in drug
misuse and leads the RCGP’s drug misuse training programme. She has worked in the
Department of Health in various guises for a number of years and is currently Director
of Primary Care for the Clinical Governance Support Team. She has published widely
on a number of topics related to drug and alcohol problems, primary care and clinical
governance. She led the RCGP development of the frameworks for general prac­
titioners with special interests.
1

Making the link: personal


development plans,
post-registration education and
practice (PREP) and portfolios

The process of lifelong learning


The professional regulatory body for nursing, the Nursing and Midwifery Council
(NMC), has stated within the Professional Code of Conduct (2 0 0 2 ) that all registered
nurses must maintain their professional knowledge and competence.1 The code states
‘you should take part regularly in learning activities that develop your competence
and performance’. This means that learning should be lifelong and encompass
continuing professional development (CPD). The formal requirements for nurses to
re-register state that nurses must meet the post-registration education and practice
standards (PREP). This includes completion of 750 hours in practice during the five
years prior to renewal of registration, together with evidence that the nurse has met
the professional standards for CPD. This standard comprises a minimum of five days’
(or 35 hours’) learning activity relevant to the nurse’s clinical practice in the three
years prior to renewal of professional registration.2 This requirement is seen as
minimal by many nurses who would profess to undertake much more CPD than
this in order to keep themselves abreast of current changes in practice. However,
many nurses pay little attention to the recording of their CPD activity. This chapter
will help you to identify a suitable format for recording learning that occurs in both
clinical and educational settings.
Learning involves many steps. It includes the acquisition of information, its retention,
the ability to retrieve the information when needed and how to use that information
for best practice. Demonstrating your learning involves being able to show the steps
you have taken. CPD takes time. It makes sense to utilise the time spent by overlapping
learning undertaken to meet your personal and professional needs with that required
for the performance of your role in the health service.
All nurses are required to maintain a personal professional portfolio of their
learning activity. This is essential to maintain registration with the NMC.2 Many
nurses have drawn up a personal development plan (PDP) that is agreed with their line
manager. Some nurses have constructed their PDP in a systematic way and identified
2 DYCC in depression, dementia, alcoholism, palliative care and osteoporosis

the priorities within it, or gathered evidence to demonstrate that what they learnt
about was subsequently applied in practice. The NMC does not have a uniform
approach to the style of a PDP. Some nurse tutors or managers are content to see that a
plan has been drawn up, while others encourage the nurse to develop a systematic
approach to identifying and addressing their learning and service needs, in order of
importance or urgency.
The new emphasis on lifelong learning for nurses has given the PDP a higher profile.
Nurse educationalists view a PDP as a tool to encourage nurses to plan their own
learning activities. Managers may view it as a tool that allows quality assurance of the
nurse’s performance. Nurses, striving to improve the quality of the care that they
deliver to patients, may want to use a PDP to guide them on their way, perhaps
towards post-registration awards or towards gaining promotion opportunities.

Your personal development plan


Your PDP will be an integral part of your annual appraisal (sometimes referred to as
an individual performance review) and your portfolio that is required by the NMC to
demonstrate your fitness to practise as a nurse.
Your initial plan should:
• identify your gaps or weaknesses in knowledge, skills or attitudes
• specify topics for learning as a result of changes: in your role, responsibilities, the
organisation in which you work
• link into the learning needs of others in your workplace or team of colleagues
• tie in with the service development priorities of your practice, the primary care
organisation (PCO), hospital trust or the NHS as a whole
• describe how you identified your learning needs
• set your learning needs and associated goals in order of importance and urgency
• justify your selection of learning goals
• describe how you will achieve your goals and over what time period
• describe how you will evaluate learning outcomes.3
Each year you will continue to revise your personal development plan to support the
development review process of The NHS Knowledge and Skills Framework (NHS KSF).4
It should demonstrate how you carried out your learning and evaluation plans, show
that you have learnt what you set out to do (or why it was modified) and how you
applied your new learning in practice. In addition, you will find that you have new
priorities and fresh learning needs as circumstances change.
The main task is to capture what you have learnt, in a way that suits you. Then you
can look back at what you have done and:
• reflect on it later, to decide to learn more, or to make changes as a result, and
identify further needs
• demonstrate to others that you are fit to practise or work through:
- what you have done
- what you have learnt
Making the link: personal development plans, PREP and portfolios 3

- what changes you have made as a result


- the standards of work you have achieved and are maintaining
- how you monitor your performance at work
• use it to show how your personal learning fits in with the requirements of your
practice or the NHS, and other people’s personal and professional development
plans.
Incorporate all the evidence of your learning into your personal professional profile
(PPP). Evidence from this document will be needed if you are asked to take part in the
NMC audit, which is designed to ensure that all nurses are complying with the PREP
standard. It is up to you how you keep this record of your learning. Examples are:
• an ongoing learning journal in which you draw up and describe your plan, record
how you determined your needs and prioritised them, report why you attended
particular educational meetings or courses and what you got out of them as well as
the continuing cycle of review, making changes and evaluating them
• an A4 file with lots of plastic sleeves into which you build up a systematic record of
your educational activities in line with your plan
• a box: chuck in everything to do with your learning plan as you do it and sort it out
into a sensible order every few months with a good review once a year.

Using portfolios for appraisal/individual


performance review, KSF and PREP
Appraisal is widely accepted in the NHS as a formative process that should be concerned
with the professional development and personal fulfilment of the individual, leading to
an improvement in their performance at work. It is a formal structured opportunity
whereby the person being appraised has the opportunity to reflect on their work and to
consider how their effectiveness might be improved. This positive interpretation of the
appraisal process supports the delivery of high-quality patient care and drive to improve
clinical standards. Appraisal has been in place in industry, commerce and public
sectors for decades. In the NHS, nurses and other health professionals, managers and
administrative staff are now all expected to undergo annual appraisals.
Nurses working in the health service should receive an appraisal or individual
performance review at least once a year. This appraisal should include two main
functions. Firstly there should be an assessment of fitness to practise in the current
role, and secondly there should be a review of the CPD that has taken place and that is
needed for the future. This should focus on the needs of the individual together with
the needs of the organisation for which the nurse works.
Details of how annual appraisals are structured will vary from one organisation to
another, but the educational principles remain the same. The aims are to give nurses
an opportunity to discuss and receive regular feedback on their previous and con­
tinuing performance and identify education and development needs.
With the introduction of the Agenda for Change Knowledge and Skills Framework
(KSF),4 nurses may find their appraisal incorporated into the KSF development review
4 DYCC in depression, dementia, alcoholism, palliative care and osteoporosis

process, which has been designed to identify the knowledge and skills that individuals
need to apply in their post; to help guide their development; to provide a fair and
objective framework to base review and development of all staff; and to provide the
basis of pay progression in the service. The main purpose of the development review is
to look at the way an individual member of staff is developing in relation to the duties
and responsibilities of their post, their application of knowledge and skills and the
consequent development needs. Your portfolio will be required as evidence for this
development review.
In 19 9 5 , the United Kingdom Central Council (UKCC) introduced the need to
demonstrate that you have undertaken meaningful learning activities, directly related
to your nursing role. As the superseding professional body, the NMC has maintained
this PREP requirement. When you apply to renew your registration as a nurse every
three years, you are required to sign a Notification of Practice form that includes a
declaration that you have met the PREP requirements. This means that your employer
may be at liberty to ask to see your personal professional profile that will show the
learning activities undertaken and how these have influenced your work. The term
portfolio and profile tend to be used synonymously in nursing. A helpful view on
distinguishing between the two terms has been given by Rosslyn Brown who views the
portfolio as encompassing the development of the individual as a whole (including
both personal and professional perspectives), whereas the profile provides a more
focused approach to the professional development and may be produced for a more
clearly defined audience.5
The English National Board (ENB) stipulated that portfolios should be incorporated
into pre-registration nursing programmes in 199 7.6 This demonstrates that portfolios
are designated as part of the culture of nursing. They should not be viewed simply as a
tool for assessing outcomes of courses, but as meaningful documents that provide firm
evidence of an individual’s journey and progression within nursing. You do not need
to set out your portfolio in any specific format. In fact, one of the benefits of using a
portfolio is that it allows you to be creative and to produce evidence about your
practice in a way that reflects your individual style. However, there are certain
elements that should be included. Quinn suggests six main areas:7
• factual information e.g. qualifications, job description, etc
• self-evaluation of professional performance
• action plans/PDP
• documentation of any formal learning undertaken, such as courses attended, etc
• documentation of informal learning, such as reading journal articles that have
altered your practice by providing a firm evidence base to follow
• documentation of hours worked between registration periods. This may be par­
ticularly important if you do not have a regular contract of employment.7

A portfolio will provide evidence that you have complied with the NMC Professional
Code of Conduct (20 0 2 ). This clearly states that your professional knowledge must be
maintained in the ways given in Box 1.1.
Making the link: personal development plans, PREP and portfolios 5

Box 1.1: Nursing and Midwifery Council requirements for maintaining


professional knowledge
• You must keep your knowledge and skills up to date throughout your
working life. In particular, you should take part regularly in learning activities
that develop your confidence and performance.
• To practise competently, you must possess the knowledge, skills and abilities
required for lawful, safe and effective practice without direct supervision.
You must acknowledge the limits of your professional competence and only
undertake practice and accept responsibilities for those activities in which
you are competent.
• If an aspect of practice is beyond your level of competence or outside your
area of registration, you must obtain help and supervision from a competent
practitioner until you and your employer consider that you have acquired
the requisite knowledge and skill.
• You have a duty to facilitate students of nursing and midwifery and others to
develop their competence.
• You have a responsibility to deliver care based on current evidence, best
practice and, where applicable, validated research when it is available.
Reproduced from: Nursing and Midwifery Council (2002) Code of Professional
Conduct. Nursing and Midwifery Council, London1

Lifelong learning is a concept that is advocated by the NMC in order to develop


professional knowledge and competence in order to improve patient care.8 Lifelong
learning can be structured to ensure that learning is meaningful and relevant to your
current role. The best way to do this is to incorporate a PDP as a central part of your
portfolio. It provides a framework to highlight your learning needs and demonstrates
self-awareness and organisation of prioritised learning. Ideally, the PDP should arise
from your individual performance review, as this will have utilised both subjective and
objective assessments to highlight your developmental needs.

Demonstrating the standards of your practice


The NMC sets out standards that must be met as part of the duties and responsibilities
of nurses in the Professional Code of Conduct.1 These clauses within the code have
been drawn up to create expectations for the public relating to the behaviour that they
can expect from nurses, and to create a uniform standard of behaviour with which all
nurses must comply. A good portfolio should reflect these standards of care wherever
possible. For example, confidential information should be protected, so that if your
portfolio includes reflective writing there should be no way of identifying specific
patients within this. The clauses within the Code of Conduct are shared values from all
the UK healthcare regulatory bodies. Box 1.2 lists the requirements within the code.
6 DYCC in depression, dementia, alcoholism, palliative care and osteoporosis

Box 1.2: Clauses to consider when creating a portfolio which relates to


clinical care
In caring for patients and clients, you must:
• respect the patient or client as an individual
• obtain consent before you give any treatment or care
• protect confidential information
• co-operate with others in the team
• maintain your professional knowledge and competence
• be trustworthy
• act to identify and minimise risk to patients and clients.
Reproduced from: Nursing and Midwifery Council (2002) Code of Professional
Conduct Nursing and Midwifery Council, London1

In order to demonstrate that your clinical practice upholds these professional stand­
ards you will need to include evidence within your portfolio. The evidence cycle shown
in Figure 1.1 provides a comprehensive model for demonstrating your standards
of practice and how you seek to improve them. The stages of the evidence cycle are
common to all the various areas of expertise considered in this book and will be
followed in each chapter.

Figure 1.1: Stages of the evidence cycle.


Making the link: personal development plans, PREP and portfolios 7

Although the five stages are shown in sequence here, in practice you would expect to
move backwards and forwards from stage to stage, because of new information or a
modification of your earlier ideas. New information might accrue when research is
published which affects your clinical behaviour or standards, or a critical incident or
patient complaint might occur which causes you and others to think anew about your
standards or the way that services are delivered. The arrows in Figure 1.1 show that
you might reset your target or aspirations for good practice, having undertaken
exercises to identify what you need to learn or determine whether there are gaps in
service delivery.
We suggest that you demonstrate your competence in focused areas of your day-to-
day work by completing several cycles of evidence drawn from a variety of clinical or
other areas each year.
As you start to collate information about this five-stage cycle, discuss any problems
about the standards of care or services you are looking at, with colleagues, experts in
this area, tutors, etc. You want to develop a wide range and depth of evidence so that
you can show that you are competent in your day-to-day general work as well as for
any special areas of expertise.
Professional competence is the first area of concern to employers and the public.
You should be able to demonstrate that you can maintain a satisfactory standard of
clinical care most of the time in your everyday work. Some of the time you will be
brilliant, of course! Celebrate those moments. On other occasions, you or others around
you will be critical of your performance and feel that you could have done much better.
Reflect on those episodes to learn from them.

Stage 1: Select your aspirations for good practice


By adopting or adapting descriptions of what an ‘excellent’ nurse should be aiming for,
you are defining the standards of practice for which you, as an individual nurse, should
be aiming. You may find it easier to define your standards initially in terms of what
standards are unacceptable to you. Your standards may be influenced by role models
whom you have identified as being particularly skilled in a certain area of practice. It
may be helpful to note down these particular qualities to which you aspire. However, it
is also useful to note that some practitioners define ‘excellence’ as being consistently
good.9 Indeed you may recognise that this is much harder to achieve (and demon­
strate) than sporadic bursts of excellence.
This consistency is a critical factor in considering competence and performance too
(see page 15). The documents that you collect in your evidence cycles must reflect
consistency over time and in different circumstances, for example with various types of
patients or your practice at different times of day. This will show that you have not
only performed well on one occasion or for one type of baseline assessment, but also
sustained your performance over time and under different conditions.
8 DYCC in depression, dementia, alcoholism, palliative care and osteoporosis

Stage 2: Set the standards for your outcomes - for being


competent and providing a good service
Outcomes might include:
• the way that learning is applied
• a learnt skill
• a protocol
• a strategy that is implemented
• meeting recommended standards.

The level at which you should be performing depends on your particular field of
expertise. Generalist nurses are good at seeing the wider picture, while specialists tend
to be expert in a narrow area, so that the level of competence expected for a clinical
area will vary depending on the nurse’s role and responsibilities. You would not, for
example, expect nurse specialists in women’s health to be competent at managing
patients with cardiac failure (although some of them may be), but you would expect
practice nurses to be able to manage a wide variety of conditions, but with limited
expertise in certain areas. You would expect both the specialist nurse and the generalist
nurse to recognise their ‘scope of professional practice’10 and to refer to someone with
more expertise when necessary.
Other standards include using resources effectively and the record keeping that is
an essential tool in clinical care. As a health professional, you need to be accessible and
available so that you can provide your services, and make suitable arrangements for
handing over care to others. You could incorporate into your standards or outcomes
those components specified by universities at a national level as part of their Masters
Frameworks for their postgraduate awards. The Masters Frameworks consist of eight
components that shape the individual postgraduate award programme outcomes and
the learning outcomes of the individual modules for the postgraduate awards. The
eight components are shown in Box 1.3. You could set out your CPD work in the
portfolio you are assembling for re-registration and your annual appraisals in this
format. This would help you to document your professional development to date in
a form that can be readily ‘accredited for prior experiential learning’ (APEL) by
universities (contact your local universities if you want more information about this
process). You might then be given credits for learning against an intended postgraduate
award. It would save you from duplicating work as well as speeding your progress
through the award.

Box 1.3: The eight components of the Masters Frameworks for postgraduate
awards
1 Analysis
2 Problem solving
3 Knowledge and understanding
4 Reflection
5 Communication
Making the link: personal development plans, PREP and portfolios 9

6 Learning
7 Application
8 Enquiry

If you have information or data about your work showing that it was substandard or
that you were not competent, you might choose to exclude that from your portfolio.
However, you will be able to show that you have learnt more by reviewing mistakes
or negative episodes. It is better to include everything of relevance, then go on to
demonstrate how you addressed the gaps in your performance and made sustained
improvements. You will need to protect the confidentiality of patients and colleagues
as necessary when you collect data. The NMC will be seeing the contents of your re­
registration portfolio if your submission is one of those sampled. You will probably also
submit or share the documentation for job interviews and for your appraisal and
maybe use it for reviews within clinical supervision sessions.

Stage 3: Identify your learning and service needs in your


work or trust and rank them in order of priority3
The type and depth of documentation you need to gather will encompass:
• the context in which you work
• your knowledge and skills in relation to any particular role or responsibility of your
current post.
The extent of expertise you should possess will depend on your level of responsibility
for a particular function or task. You may be personally responsible for that function or
task, or you may contribute or delegate responsibility for it. Your learning needs
should take into account your aspirations for the future too - personal or career
development for you, or improvements in the way you deliver care in your practice.
Look at Chapter 2 for more ideas on how you will identify your learning or service
development needs.
Group and summarise your service development needs from the exercises you have
carried out. Grade them according to the priority you set. You may put one at a higher
priority because it fits in with service development needs established in the business
plan of the trust or practice, or put another lower because it does not fit in with other
activities that your organisation has in their current development plan for the next
12 months. If you have identified a service development need by various methods of
assessment, or with several different patient groups or clinical conditions, then it will
have a higher priority than something only identified once. Notify the service develop­
ment needs you have identified to those responsible for agreeing and implementing the
development plans of the trust and/or practice.
Look back at your aspirations and standards set out in Stages 1 and 2. Match your
learning or service development needs with one or more of these standards, or others
that you have set yourself.
10 DYCC in depression, dementia, alcoholism, palliative care and osteoporosis

Stage 4: Make and carry out a learning and action plan with
a timetable for your personal and service development
If you have not identified any learning needs for yourself or the service as a whole, you
should omit Stage 4 and tidy up the presentation of your evidence for inclusion in your
portfolio as at the end of Stage 5.
Think about whether:
• you have defined your learning objectives - what you need to learn to be able to
attain the standards and outcomes you have described in Stage 2
• you can justify spending time and effort on the topics you prioritised in Stage 3. Is
the topic important enough to your work, the NHS as a whole or patient safety?
Does the clinical or non-clinical event occur sufficiently often to warrant the time
spent?
• the time and resources for learning about that topic or making the associated
changes to service delivery are available. Check that you are not trying to do too
much too quickly, or you will become discouraged
• learning about that topic will make a difference to the care you or others can
provide for patients
• and how one topic fits in with other topics you have identified to learn more about.
Have you achieved a good balance across your areas of work or between your
personal aspirations and the basic requirements of the service?
Decide on what method of learning is most appropriate for your task or role or the
standards you are expecting to attain or sustain. You may have already identified your
preferred learning style - but read up on this elsewhere if you are unsure.
Describe how you will carry out your learning tasks and what you will do by a
specified time. State how your learning will be applied and how and when it will be
evaluated. Build in some staging posts so that you do not suddenly get to the end of
12 months and discover that you have only done half of your plan.
Your action plan should also include your role in remedying any gaps in service
delivery that you identified in Stage 3 that are within the remit of your responsibility.

Stage 5: Document your learning, competence, performance


and standards of service delivery
You might choose to document that you have attained your defined outcomes by
repeating the learning needs assessment that you started with. You could record your
increased confidence and competence in dealing with situations that you previously
avoided or performed inadequately.
You might incorporate your assessment of what has been gained in a study of
another area that overlaps.
Making the link: personal development plans, PREP and portfolios 11

Preparing your portfolio


Use your portfolio of evidence of what you have learnt and your standards of practice to:
• identify significant experiences to serve as important sources of learning
• reflect on the learning that arose from those experiences
• demonstrate learning in practice
• analyse and identify further learning needs and ways in which these needs can be
met.
Your documentation might include all sorts of things, not just formal audits -
although they make a good start. It might include reports of educational activities
attended, statements of your roles and responsibilities, copies of publications you have
read and critically appraised, and reports of your work. You could incorporate obser­
vations by others, evaluations of you observing other colleagues and how their practice
differs from yours, descriptions of self-improvements, a video of typical activity, materials
that demonstrate your skills to others, products of your input or learning - a new
protocol for example. Box 1.4 gives a list of material you might include in your
portfolio.

Box 1.4: Possible contents of a portfolio


• Workload logs
• Case descriptions
• Videos
• Audiotapes
• Patient satisfaction surveys
• Research surveys
• Report of change or innovation
• Commentaries on published literature or books
• Records of critical incidents and learning points
• Notes from formal teaching sessions with reference to clinical work or other
evidence

When you are preparing to submit your portfolio for a discussion with your manager
(for example, at an appraisal) or for an assessment (for example, for a university post­
registration award), write a self-assessment of your previous action plan. You might
integrate your self-assessment into your PDP to show what you have achieved and
what gaps you have still to address. Decide where you are now and where you want to
be in one, three or five years’ time.
Make sure all references are included and the documentation in your portfolio is as
accurate and complete as possible. Organise how you have shown your learning steps
and your standards of practice so that it is indexed and cross-referenced to the relevant
sections of the paperwork. Discuss the contents of your portfolio with a colleague or a
mentor to gain other people’s perspectives of your work and look for blind spots.

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