Research Methodology Notes
Research Methodology Notes
MBM-512
Research Methodology
Unit-3
Scaling
____ _ I1
Page No.
S.N O. Particular - --- --· -- ~~ - -·-
1. ,' Measurernent & Scaling - 1
2. : Scale Characteristics I 2-4 UN/T-J_ Scaling
3, / Primacy Scale of Measurement ,' 4
4- : Classification of Scaling Technique
5- Comparison of Scaling Technique
;5
'5
I Measurement and Scaling
6. Relative Advantage & Disadvantage of other S)mbols to characteristics of objects
, Comparative Scale 5-8
I Measurement means assigning numbers or
according to certain prespecified rules .
7- { Comparative Scaling Technique Paired
numbers and the characteristics being
, Comparison Scaling
8. Non-Comparative scaling Technique
, 8-13
I
I I • One-to-one correspondence between the
measured.
I I
• The rules for assigning numbers should
be standardized and applied uniformly.
--J
I • Rules must not change over objects or time.
,,,I Scaling invoh·es creating a continuum upon
which measured objects are located.
Each respondent is assigned a numb er
• Consider an attitude scale from 1 to 100.
vourable, and 100 = Extremely
from 1 to 100, with 1 = Extremely Unfa
Favourable.
t of a numb er from 1 to 100 to each
• Measurement is the actual assignmen
ng the respondents on a conti nuum
respondent. Scaling is the process of placi
nt stores.
with respect to their attitude toward depa rtme
Scale Characteristics
I 1. Desc ripti on
s or descriptors that are used to
By description, we mean the unique label
possess description.
designate each value of the scale. All scales
2. Order
ions of the descriptors. Orde r is
By order, we mean the relative sizes or posit
less than, and equal to.
0 denoted by descriptors such as great er than,
3. Dist ance
lute differences between the scale
The characteristic of distance mean s that abso
in units.
descriptors are known and may be expressed
4. Origin
has a unique or fixed beginning
The origin characteristic mean s that the scale
or true zero point.
(1]
- - -- ---tf......,..,.J('~-.:=-.J.J .•,-.~- ' -· --.. J,1 ,c; • i~~ ~
,_J_
.. _. ....... 4
- Scale
Primary scales
. - =:-:--
of Measure:rn e~t
Fin ish
Nomina l Numbers
0 Primary Scales of Measurement Ordinal Scale
Assigned
to Runners 0 0
• A ranking scale in which numbers are assigned to objects to indicate the relative
First Fin ish
Third
Second place extent to which the objects possess some characteristic.
Ordina l Rank Order place
ofWinners
place • Can determine whether an object has more or less of a characteristic than some
other object, but not how much more or less.
9.6
Interval Performance 8.2
9.1 • Any series of numbers can be assigned that preserves the ordered relationships
Rating on a between the objects.
0 to 10 Scale
• In addition to the counting operation allowable for nominal scale data, ordinal
Ratio nme to JS.2
,... , 13.4 scales permit the use of statistics based on centiles, e.g., percentile, quartile,
Finish.In median.
I Seconds ----- • Examples: Questions measuring the rank or any order of the objects to be
- -- -=-. measured .... Rank the following in order of preference.
~
.. u.! ~eas~r~~
~ - ... 10.C!! ,,. ... WW.
mustration of_'!'_ri.'.f!lary_ _.:,"-:a;~_
Ratio
0
Nominal Interval Primarv Scales of Measurement Interval Scale
Ordinal Scale Scale
Scale Scale Preference Numerically equal distances on the scale represent equal values in the
,,..,.,_ 1•7
~t3monlhs
11-17
•
characteristic being measured.
No. Store Rankings
• It permits comparison of the differences between objects.
l . ~tore A · , ··· 79 - - -- 5--·- -,··· 0 • The location of the zero point is not fixed. Both the zero point and the units of
15
2. Stores 7 200 measurement are arbitrary.
25 7 17
3. Store C 2
4 14 0 • It is meaningful to take ratios of scale values.
4. Store D 8 82
_ 6 __ 1--1~- 100 I
5. StoreE
6. Stora F
~ -3-
1
- ~-
10 7 17 2 50 /
35 J
• Statistical techniques that may be used include all of those that can be applied
to nominal and ordinal data, and in addition the arithmetic mean, standard
7. StoreG s 53 5 15 deviation, and other statistics commonly used in marketing research.
8. Store H 9 95 4 14 0 • Examples: questions asking to rate the objects on a particular scale like "On a
,,
9. Store I 8 81 5 15 100 scale of 1 to s or 1 to 7 or 1 to 10 rate the following ......
10.StoreJ 4 45 8 16 0
-- ......
10 115 I 2 12 I 10 I
... ----···· .. ·---
Primary Scales of Measurement Ratio Scale
Primary Scales of Measurement Nominal Scale • Possesses all the properties of the nominal, ordinal, and interval scales.
• The numbers serve only as labels or tags for identifying and classifying objects. • It has an absolute zero point.
• When used for identification, there is a strict one-to-one correspondence • It is meaningful to compute ratios of scale values.
between the numbers and the objects. • Only proportionate transformations of the form y = bx, where b is a positive
• The numbers do not reflect the amount of the characteristic possessed by the constant, are allowed.
objects. • All statistical techniques can be applied to ratio data.
• The only permissible operation on the numbers in a nominal scale is counting. • Examples: Questions that have answers in terms of money, distance, time etc...
• Only a limited number of statistics, all of which are based on frequency counts, like how much is your earning in Rs or dollar, what is height in m, time taken to
are permissible, e.g., pereentages, and mode. finish the race etc....
• Examples: questions about gender, age, marital status, etc..... .fall under this
scale.
[2] [3]
~ , ,{,,:-r,_ I ~· - cz:1.u~
v ~ • --
Primary Scales of Measurement A Comparison of Scaling Techniques
• Comparati\·e scales involve the direct comparison of stimulus objects.
• Comparative scale data must be interpreted in relative terms and have only
:scale '. Basic Common Marketing E!:rmi~ble Statistics ordinal or rank order properties.
I :Characteristics Examples Examples Descriptive Inferential • In noncomparative scales, each object is scaled independently of the others in
Nominal N11nbers identify Social Security Brand nos., store Percentages, the stimulus set. The resulting data are generally assumed to be inter\'al or ratio
Chi-square,
& cllsst, objects nos., numbering types mode scaled.
binomial test '
I Iof botball players
Ordinal :Nos. indicate the ,Quality rankings, Preference Percentile, Rank-order
,11latr.e poslions Irankings of teams rankings, market median correlation, B,elative Advantages of Comparative Scales
,of objects tu not ,in a toumament position, social Friedman
the magnitude of class ANOVA • Small differences between stimulus objects can be detected.
1
ditra11nces • Same known reference points for all respondents.
'betwffn them • Easily understood and can be applied.
1lnteMI IOilertnces Temperature Altitudes, Range, mean, Product- • Involve fewer theoretical assumptions.
l ,between obiects {Fahrenheit) opinions, index standard moment
• Tend to reduce halo or carryover effects from one judgment to another.
Ratio :Zen, point is fixed, Length, weight Age, sales, Geometric Coefficient of
ratios ofscale
1
income, costs mean, harmonic wriation
1::canbe mean Relative Disadvantages of Comparative Scales
red
• Ordinal nature of the data
• Inability to generalize beyond the stimulus objects scaled.
A Classific ation of Comparative Scaling Techniques Paired Comparison Scaling
.. . .... ..... ··· ······ •·•·•·· ·· •····· · ··
Scal~n.g_~~~~11~qu.,e_
s • A respondent is presented with two objects and asked to select one according to
some criterion.
• The data obtained are ordinal in nature.
Scaling
• Paired comparison scaling is the most widely used comparative scaling
technique.
• With n brands, [n(n - 1) /2] paired comparisons are required
Non comparative • Under the assumption of transitivity, it is possible to convert paired comparison
Scales data to a rank order.
~ Constant
Continuous Itemized
~
Rating Scales Rating Scales
Sum
Ukert Stapel
[4] (5]
!"IS .... ~ .~-=-.a. - ill. ..-~"-~-"..... ==--~-. . ---- - · ~~ n~•r.., ..
6.->·
-:r:-~
I
Obtaining Shampoo Preferenc-;;-
Using Paired Comparisons
---- Form
While both research hypotheses and research questions guide your research, they
serve different purposes:
Research Question: This is a broad inquiry about a phenomenon you want to
\
Dy understanding these different classifications of experimental designs, researchers investigate. It asks "what," "why," or "how" about a specific topic. Research questions
can choose the most appropriate method to address their research questions and are o~en open-ended and can lead to the development of a hypothesis.
ensure the validity of their findings. Example: How does exercise affect cognitive function in older adults?
Research Hypothesis: This is a specific prediction based on your research question.
Q. Define Research hypothesis. Explain the types of hypothesis and how it It narrows down the focus and proposes a testable relationship between variables.
is different from research questions ?
Example: Regular exercise will lead lo improved cognitive function in older adults
. \.Jl:,, . Rescard1 Hypothesis and Research Design £.>.-plained compared to those who do not exercise regularly. (This hypothesis is based on the
research question above.)
lkscarcl1 Hypothesis:
A research hypothesis is a specific prediction about the relationship between two or
Here's an analogy:
more variables that you aim to test through your research. It's essentially an educated Imagine you're investigating the link between sleep duration and academic
guess about the outcome of your study, phrased in a clear and testable way. A good performance.
hypothesis often starts with a research question and narrows it down to a specific Research Question: "Does sleep duration affect student grades?" (This is broad and
prediction. doesn't specify a direction)
Here's the breakdown:
Research Hypothesis: "Students who get more sleep will have higher average
Variables: These are the characteristics or factors that change 'll'ithin your grades compared to students who get less sleep.• (This is a specific prediction about
stud)'. The independent variable is the one you manipulate or introduce, while the relationship) ·
the dependent variable is the one you measure and expect to be affected b~• the
By formulating a research hypothesis, you move from a general question to a specific
independent variable prediction that can be tested through research methods like data collection and
• Testable: A good research hypothesis should be stated in a way that allows analysis.
you to design a study to test its validity.
Types of Research Hypotheses: Q2. What is research design? Explain the types of research design with
suitable examples.
There are two main types of research hypotheses:
Ans. A research design is the overall plan or blueprint for conducting your research.
Null Hypothesis (Ho): This hypothesis proposes that there is no significant
relationship between the independent and dependent variables. It acts as a baseline
It outlines the methods you'll use to collect nnd analyze data to answer your research
f. for comparison and is often the hypothesis you aim to disprove through your research. question or test your hypothesis. lt's like a roadmap that guides your entire research
~ Alternative Hypothesis (H 1): This hypothesis proposes that there is a significant
journey.
l
relationship between the independent and dependent variables. It specifies the Here are some key aspects of a research design:
direction of the predicted relationship (e.g., positive, negative) or the nature of the
difference between groups. • Choosing the research method: This involves selecting the most
appropriate metbod(s) for collecting data,_ such as surveys, experiments,
interviews, or observations, The method you choose depends on your research
How Research Hypothesis Differs from Research Questions:
question and the type of data you need.
[J
'
i
~
I
5-.
,..., F·
• Dc(ining the sample: You'll need lo determine who or what will be different groups (control and treatment) to minimize the influence of extraneous
indudl'li in your study (the sample) to represent the larger population of variables.
interest. This might involve random sampling techniques to ensure
generalizability of your findings.
• Data collection procedure.,;: This outlines how you'll gather the data, • Pretest-Posttest Control Group Design: You measure the outcome for
both a control group (not exposed) and a treatment group (exposed)
including specific tools, instruments, or techniques you'll use (e.g.,
before and after the treatment. Random assignment helps ensure any
qucstionuaires, interview protocols, observation checklisl~). post-test differences are due to the treatment. (Example: Testing a new
.- • Data anulysis plan: This describes the statistical techniques or qualitative
analysis methods you'll use to analyze the collected data to extract meaningful
medication for depression by randomly assigning participants to receive
the drug or a placebo, then measuring their symptoms before and after
insights and answer your research question. the treatment period.)
Types of Research Design:
• Solomon Four-Group Design: This is a more complex design that
Research design refers to the overall plan or structure for conducting your research. It combines features of the above and adds posttest-only control and
outlines the methods you will use to collect and analyze data to test your hypothesis. pretest-only control groups. It helps address potential issues like the
Here are the main categories of research designs, along with examples: Hawthorne effect (participants changing behavior because they're being
studied). (Example: A teacher tests educational software by assigning
~
1. Pre-Experim ental Designs:
students to groups that receive pretests and use the software, use the
'i: software only with a posttest, receive a pretest but no software, or serve
2
:,, These designs are relatively simple but lack strong control over extraneous variables.
as a control with neither.)
u They can be helpful for initial exploration but may not be sufficient for establishing
cause-and-effect relationships.
3. Quasi-Expe rimental Designs:
• One-Shot Case Study: You observe a single group and measure the
These designs resemble true experiments but lack random assignment of participants.
outcome after a treatment is introduced. (Example: A teacher
This makes it more difficult to establish a causal relationship between variables.
implements a new teaching method and observes student test scores
~ afterward, but there's no control group.)
..
-0
;:
.::.
.:::, One-Group Pretest-Posttest Design: You measure the outcome variable
for a single group before and after the treatment. (Example: A company
• Time Series Design: You repeatedly measure the outcome variable over
time, before, during, and after the treatment is introduced. By analyzing
trends in the data, researchers can try to isolate the effect of the
treatment. (Example: Tracking the amount of waste collected over time
I,. measures employ~ health metrics before and after a new fitness
to see if a new recycling program leads to a decrease in landfill waste.)
,..~ program, but there's no control group.)
i:
Non-equivalent Control Group Design: You compare a treatment group
2. True Experiment al Designs:
to a control group that wasn't randomly assigned. HOWll\'el', resaJchers
try to match the groups on relevant characteristics to ~ the
~ validity of the comparison. (Example: Researchera compare student
These designs offer the highest level of control and internal validity. They involve
academic performance after an after-school program to a group of
manipulating the independent variable and randomly assigning participants to
a;> similar students who didn't participate in the program.)
·c ~
;,..
qs
~I>
f
~ A
\ \ ·,
\· \
l'hoosins the right research design depends on your specific research question, the **2. Identify the Sampling Frame:..
a\'.iil.ibilit:y of resources, and the ethical considerations of your study.
* This is a list or representation of the target population from which you will draw your
Choo..,.ing the Right Design: sample.
The best research design depends on your specific research question, the resources * It should ideally include all members of the target population.
a\'ru)ablc, 1md the ethical considerations of your study. Consider these factors when
~dt'cting your de.sign:
• **Example:** You might use a directory of universities in the US or an online
• The 11.'vd of contTol you need: Do you need to establish cause-and-effect, database of student enrollment to create a sampling frame.
or are yo u exploring relationships?
• The feasibility of manipulat ing variables: Can you eti1ically and **3. Choose a Sampling Technique:**
practically manipulate the independent variable?
• The availabilit y of participan ts: Can you randomly assign participants to
groups? • This refers to the method used to select participants from the sampling frame.
There are two main categories:
By carefully designing your research, you increase the likelihood of collecting reliable
and ,'lllid data that can effectively answer your research question.
* **Probability Sampling:** Every member of the target population has a known
chance of being selected. This ensures a representative sample and allows for
Q2. Explain the steps involved in a sample designing process. Explain with statistical generalization.
suitable examples * **Simple Random Sampling:** Each member bas an equal chance of being
Ans. ## Steps Involved in Sample Design Process selected. You can use random number generators or lottery methods to achieve this.
A well-designed sample is crucial for conducting good research. Here's a breakdown * **Example:** Assign a unique ID to each student in the sampling frame. Use
of the steps involved in the sample design process, along with examples: a random number generator to select a specific number of Ids to represent your
sample.
. .1. Define the Target Populatio n:..
* **Stratified Sampling:** The population is divided into subgroups (strata) based
on relevant characteristics. A random sample is then drawn from each stratum
• This is the entire group of individuals or elements to which you want your findings proportionally to its size in the population.
to generalize. * **Example:** Stratify the student population by university year (freshman,
• Be clear about the characteristics of the target population you're interested in sophomore, etc.) and randomly select participants from each stratum to ensure
representation of all year groups.
studying.
* **Cluster Sampling:** The population is divided into clusters (groups), and
some clusters are randomly selected. All members within the chosen clusters are then
• ..Example:.. You want to research the sleep habits of university students in the included in the sample.
United States.
* **Example:** Randomly select a few universities from the sampling frame.
• -Target Population:.. All university students currently enrolled in accredited All students enrolled in those universities become part of your sample.
universities across the US.
,,
r" r
~
I • ••Non-Probability Sampling:.. Not all members have a known chance of being
-~
~
~
-
ulation who h ave alrea dy a~op ted
7. SlgnU k.-{lm pac:tf l'arge t Audien ce (Optio nal): Adopt ers P: This represe nts the sub-po p infecte d individ uals ID an
You might mentio n
the intfflded audie ~ or the broader significance or impact the innova tion (e.g., exis - ting custom ers,
o,f the work
(eJpl'(i.tlly for m1eareb projet"ts). epidemiological model) .
1An11,th: Flows:
~ 1,..n~1h nf a ,,nur~• - ,·:m ,·,uy si~1ifi<·antly dt!pend ing on Adopt ion Rate (AR) : Tl115
rate at wh ich po te ntial adopte rs
· represen ts t 11e '
the purpose and · . d - f n
"-'4"'"''0\'111> . It's depicte as an arr ow flowin g r 01
are transiti oning to becom e adopte rs.
• Acade mk Synops es: These arc typically concise, Potenti al Adopte rs (A) to Adopte rs (P) .
ranging from a short ·
paragraph (100--20 0 words) to a few pages (1-2 pages) depend
ing on the field Auxili aryVa rinble s:
and \eo\-el of detail required . ti oition of the total
.
• Mo,ie Synops es: These are usually a few sentences • Marke t Satura tion (B): n,,·is represe nts 1e prop
to a short paragraph d ado ted the innova tion
popula tion (Potent ial Adopte rs A) that has alrea Y
~200 words) designed to capture the viewer's P/ ( P)
interest without revealing too (Adopt ers P). It can be mathem aticall edasB -P A+ ·
much o( the plot. y express - . otentia l adopte rs
Aware ness Rate (R): This represe nts the rate at
• Book Synops es: These can be a bit longer than movie synopses, ranging
which p d u· Rate
. -
from a paragraph to a ½ page (100-25 0 words) depend
are being made aware of the mno\'a tion. It can influen ce the A op on (R)
ing on the intende d (AR). The diagram doesn't show a
a11di.-nc.e (read<'r< '"· puhlishprs).
direct arrow b ehveen Aware ness Rate
and Adoptio n Rate (AR), but it suggest s tha t a high er awaren
Writin g Tip!o: ess rate con Id lead
• Focus on clarity and concis eness: Aim to con\'ey to a higher adoptio n rate.
the essence of the work _
Adopt ion from Adver tising: This represe nts the flow
in a clear and concise manner. of potenti al adopt~ rs
• Highlig ht key elemen ts: Emphasize the most who transiti on due to adverti sing efforts. It contrib utes
importa nt aspects of the to the overall Adopt ion
work "';thout going into unnecessary detail. Rate (AR).
• Mainta in a neutra • Adopt ion from Word of Mouth : This represe
l tone: Avoid persona l opinion s or biases in the synopsis. nts-the flow of potent ial
• Use strong verbs and active voice: Engage the adopter s who transiti on due to recomm endatio ns or influen
reader and effectively ce from others who
communicate the plot or research focus. have already adopted the innova tion (Word of Mouth
). It contrib utes to the
By following this format and ·writing tips, you overall Adoption Rate (AR).
can create a well-structured and
infam1nth~ 5'--nop,;L• that t'ffecti\'ely summari1.es the key points • Conta ct Rate (c): This represe nts the rate at which
of a larger work. potenti al adopte rs are
encoun terin!', the innovat ion, which could influen ce their awaren ess and
potentially the Adoption Rate (AR). The diagran 1 doesn't show a direct arrow
Q4- Stock flow model explain ation betwee n Contact Rate (c) and Adopti on Rate (AR), but
it sugges ts that a higher
contact rate could lead to a higher adoptio n rate.
Sure, the cliap-am you sent depicts a stock-flow model This stock-flow model provide s a simplif
classifying stocks, flows, and ied framew ork for unders tandin g how an
alllliliary variables. Here's a breakdown of the model's compon innovat ion or idea spreads within a popula tion. By conside
ents: ring f~ctors like adopti on
Stoc:u: rate, market saturati on, and awaren ess, the model can
help predit.-t how many people
• Potent ial Adopte rs A.: This ~resen ts the total might adopt the innovat ion over time.
populat ion who could
potentially adopt the innovation or idea being modele Here are some additio nal points to conside r:
d (e.g., potential
ru•lnmt'TII for a nt'W product, indi~idu als susct'pt
iblc lo a discast' in an The model assume s a closed popula tion, meanin g no
(11idt'miulr.,,,-'8) 011'1<1~1). new potenti al adopte rs
are enterin g or leaving the system.
The model doesn't accoun t for factors that might cause
people to abando n the
innovat ion after adoptin g it.
A I'.
• The specific relationships between variables (e.g., how Awareness Rnte and • •• Advertising Effectiveness:.. Represents the effectiveness of
Contact Rate influence Adoption Rate) might need to he further defined or advertising campaigns in driving adoption.
modeled mathematically for more precise predictions. • .. Con tact Rate:•• Represents the proportion of the population ex1>osed
Overall, this stock-flow model serves as a useful foundation for analyt.ing the diffusion to ndvertising campaigns.
of innovations and can he adapted to various conte:1.1s depending on the spt'cific • .. Diffusion Pnrameter: .. Represents the rate at which information
innovation or idea being studied. nhout the product, service, or idea spreads through word-of-mouth
chnnncls.
## Logic of the Stock-Flow Model ••1.oi;ic oftlw Model:"
t
The provided image depicts a Stock-Flow Model classifying stock, flow. The model proposes that adoption is driven by three main factors: word-
and auxiliary variables. Let's break down the logic of this modcl: of-mouth, advertising, and other sources. The effectiveness of word-of-
mouth and advertising is influenced by auxiliary variables such as
advertising effectiveness, contact rate, and diffusion parameter.
..Stocks: ..
The model can be used to simulate the adoption process over time,
• ..Adoption: .. Represents the total number of indh-iduals or entities that providing insights into the impact of different marketing strategies and
have adopted a particular product, service, or idea. market dynamics. Here's how the logic translates into equations:
• ..Population: .. Represents the total number of potential adopters in the
market.
• ••Adoption = Adoption from ,vord of Mouth + Adoption from
Advertising + Adoption from Other Sources..
.. Flows: .. • ..Adoption from Word of Mouth= Diffusion Parameter• Adoption• (I -
Adoption/Population)..
• ..Adoption from Word of Mouth:.. Represents the number of • ..Adoption from Advertising = Advertising Effectiveness • Contact Rate
• (1 - Adoption/Population)**
individuals adopting due to positive word-of-mouth recommendations.
• ..Adoption from Advertising: .. Represents the number of individuals
adopting due to exposure to advertising campaigns. These equations represent the core logic of the model, demonstrating how
• ..Adoption from Other Sources: .. Represents the number of individuals stocks and flows interact over time. The model can be further extended to
adopting due to other factors not explicitly modeled, such as social media incorporate additional factors and complexities, depending on the
or organic discovery. specific application•
..Auxiliary Variables: .. ..Additional Notes: ..
• The model assumes that the population is static and does not account 6,r
population growth or decline.
r
r-
facto rs such as prod uct featu res,
" The mode l does not e'\.l)licitly cons ider
price, or comp etitio n.
need to be estim ated base d on
" The value s of auxil iary varia bles may
histo rical data or e~1> ertjud gmen t.
able
By unde rstan ding the logic of this
Stock -Flow Mode l, we can gain valu
and deve lop effec tive mark eting
insig hts into the adop tion proce ss
.
strate gies to maxi mize adop tion rates