Abstract
Abstract
INTERNET became more powerful and basic tools for every person's need and the way
people work by integrating various online management tools using internet, innovative
companies have set up the payment system for taking customer orders, facilitate making of
payments, customer service, collection of marketing data, and online feedback respectively.
These activities have collectively known as e-commerce or Internet commerce. Online
shopping made so easy for everyone with their product variations and simple way to buy
things. An attempt has been made to critically examine various corporate and business level
strategies of two big e-tailers and those are Flipkart and Amazon. Comparison have been
done considering e-commerce challenges, their business model, funding, revenue generation,
growth, survival strategies, Shoppers’ online shopping experience, value added
differentiation, and product offerings. Both these big players made their own mark in India,
but who is going to be ultimate winner or be the top one is going to be. A comparative study
of Flipkart.com with one of the close competitor Amazon.com delivers the information about
the different strategies to succeed in e-commerce market and different opportunities available
in India.