AM DOCUMENTATION final
AM DOCUMENTATION final
LVMH stands for Louis Vuitton Moët Hennessy. A French multinational luxury goods
conglomerate formed in 1987 through the merger of the fashion house Louis Vuitton, champagne
and spirits producer Moët Hennessy. (Highs nobiety)(https://www.highsnobiety.com/tag/lvmh/)
Founded by Bernard Arnault and Alain Chevalier has led the Group since 1989 with
Headquarters in Paris ,France is the majority shareholder, pursuing a clearly focused vision:
make LVMH the world leader in luxury.
All the LVMH companies share a firm belief that the attractiveness of their products is
intrinsically linked to their sustainability. Therefore, LVMH has always made sure that the
production of its products is based on the best ethical, environmental, and social standards.
Corporate philanthropy towards the arts and culture has been an integral part of the Group since
its inception and a central tenet of its expansion. This act of philanthropy aligns with the values
of professional expertise, excellence, and innovation shared by their companies, values that
define their artistic, cultural, and social activities. (LVMH)
LVMH is targeting millennials and Gen Z, who are expected to generate 70% of luxury sales by
2025. The shift in this demographic is at the center of the company's growth strategy, with a
focus on digital experiences and sustainability. (CB INSIGHTS)n years, LVMH had increasingly
expanding worldwide revenue of more than 53 billion euros in 2019. The group achieved a level
of close to 85 billion euros in revenue in 2024, down by some 1.7 percent from the previous
year. (STATISTA RESEARCH DEPARTMENT)
With 75 firms in strategically positioned locations across the luxury business, The Group's
economic presence in the markets is roughly 80 nations across the globe, far from just its
commercial performance by creating value at numerous various levels via its operations.
(LVMH)
Louis Vuitton, Christian Dior, Céline, Givenchy, Fendi, Loewe, Kenzo, Emilio Pucci, Marc
Jacobs, Berluti, Loro Piana, RIMOWA, and Patou. (Fashion & Leather goods,LVMH)
Moët & Chandon , Dom Pérignon, Hennessy, Veuve Clicquot , Krug, and Maison Ruinart.
(Jonathan Feniak)
Bvlgari, Tiffany & Co, Hublot, Chaumet, Daniel Roth, Fred, and Gerald Genta.(Watches &
Jewellery,lvmh)
Guerlain, Sephora ,Fenty Beauty by Rihanna ,Fresh, Acqua di Parma ,Benefit Cosmetics, Cha
Ling & Givenchy Parfums. (LVMH)
5)Selective Retailing:
6)Other Activities:
● Sustainability Initiatives:
● LVMH is still upholding sustainable practices through its brands, paying special attention
to sustainable materials and traceability technologies in order to appeal to the values of
younger consumers. (CB INSIGHTS)
COMPETITORS:
1. KERING
● Focus: Luxury high-end fashion.
● Brands: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen.
Competitive Advantage:
● Strong focus on ethics and sustainability.
● A multi-brand strategy with separately managed maisons.
● Innovation in design and marketing approaches
Comparison to LVMH:
● LVMH has a diversified portfolio across a range of sectors, whereas Kering concentrates
mostly on luxury fashion.
● Kering targets environmentally friendly consumers through initiatives of sustainability.
(fourweekmba, n.d.)
2. RICHEMONT
● Focus: Fashion, jewelry, and watches.
● Brands: Cartier, Van Cleef & Arpels, Jaeger-LeCoultre, Piaget, Chloé.
Competitive Advantage:
● Specialized expertise in high-end craftsmanship and heritage.
● Significant presence in Asia-Pacific markets.
Comparison with LVMH:
● Richemont is expert in timepieces and jewelry compared to diversifying across several
luxury categories like LVMH.
● Both companies utilize boutiques and e-commerce websites for distribution.
(digiday.com / richemonts, n.d.)
3. HERMÈS
● Specialization: Leather goods, ready-to-wear clothing, accessories.
Competitive Advantage:
● Unequalled craftsmanship and exclusivity.
● Managed production volumes and controlled distribution increase brand desirability.
Comparison with LVMH:
● Hermès has a more limited range of products but enjoys higher margins due to
exclusivity.
● Hermès' omnichannel strategy prioritizes customer experience through real estate and
digital sources. (hermes - the - pinnacle, n.d.)
4. TAPESTRY INC.
● Focus: Affordable luxury that appeals to the masses.
● Brands: Coach, Kate Spade, Stuart Weitzman.
Competitive Advantage:
● Value positioning at accessible luxury levels for younger generations.
● Broader channels of distribution in the form of outlet stores.
Comparison to LVMH:
● Tapestry is positioned within the mid-luxury category, unlike the high-end direction of
LVMH.(pitch grade) (bigmarketing, n.d.)
7. SWATCH GROUP
● Watches are its product strength with the likes of Omega and Longines. Competing with
LVMH's Watches & Jewelry segment.
Competitive Landscape
The luxury goods industry is competitive, with every competitor using distinctive
strategies to compete with LVMH's leadership:
1. Kering focuses on sustainability and fashion innovation.
2. Richemont exploits jewelry and watch craftsmanship.
3. Hermès preserves exclusivity through limited production levels.
4. Tapestry focuses on affordable luxury for wider markets. (thebrandhopper, n.d.)
CUSTOMER PROFILE :
Demographics: Typically aged between 35-65, they possess high disposable income and often
have executive or entrepreneurial roles. (hivelr)
Psychographics: They value exclusiveness, improved quality, and heritage of the brand and
consider luxurious products to represent status symbols. (Bain & Company)
Behavioral Characteristics: They are recurring buyers who make regular purchases of limited
edition and custom items. (Vogue)
2. Aspiring Consumers
Demographics: Middle to upper-middle-class consumers, between the ages of 25-40, who are
looking for luxury as a symbol of social mobility. (Luxe Analytics)
Psychographics: These customers are appearance-oriented and view luxury items as milestones
or rewards for achievement. (Deloitte)
Behavioral Traits: These individuals have a tendency to indulge in the purchase of novice luxury
items, usually in the form of upscale perfumes, fashion accessories, and other small leather items
that appeal to their sense of taste. (hivelr)
Demographics: People aged between 18 and 35 years old form a growing share of the luxury
clientele. Millennials, who are in this age bracket, are estimated to form a tremendous 50% of the
luxury consumer market by 2025. (Bain & Company)
Psychographics: They are very technology-oriented, very much prefer authenticity, and are
heavily affected by social media, celebrity promotions, and influencer marketing. (Vogue)
Behavioral Characteristics: They value customized experiences, brand partnerships, and eco-
friendly luxury goods. (Luxe Analytics)
Demographics: The buying base is predominantly made up of customers that are from China,
India, the Middle East, and Southeast Asia, which are the markets that are witnessing a very high
growth of luxury demand directly as a consequence of high economic growth in these markets.
(Mckinsey)
Psychographics: They consider luxury products to be emblems of success and like extremely
recognizable logos and monogrammed items.
Behavioral Characteristics: They like flagship stores, private collections, and tend to buy luxury
items on the move. (hivelr)
5. Luxury Travelers
Behavioral Traits: They invest in upscale travel accessories, enjoy airport luxury shopping, and
purchase duty-free exclusives. (hivelr)
Geographic Segmentation: LVMH markets its products as per geographical preferences. (Bain &
Company)
Cultural Adjustment: In Asia, specifically China and Japan, LVMH emphasizes heritage,
craftsmanship, and the prestige of luxury ownership. (Mckinsey)
Both in America and Europe, focus is laid on areas like heritage, sustainability, and the feeling of
exclusivity that attracts consumers. (Luxe Analytics)
In the Middle East market, the company is particularly sensitive to cultural modesty traditions
and, as such, offers exclusive private shopping experiences that are aligned with such values.
LVMH segments its consumers with utmost care to cater to high-end shoppers, aspirational
buyers, and young luxury buyers across geographies. With strong digital engagement,
sustainability efforts, and judicious products, LVMH is still a market leader in the luxury space.
VENDOR SELECTION AREA :
Criteria for vendor selection are the rules and standards that organizations create to evaluate and
select suppliers or business partners. The criteria help to ensure that the vendors selected are in
accordance with the organization's values, quality expectations, and operational needs. LVMH, a
luxury goods conglomerate, has an extensive vendor selection criteria as defined in its Supplier
and Business Partner Code of Conduct.
1)Legal Compliance and Code of Ethical Conduct: LVMH obliges its suppliers to abide by all
appropriate local, national, and international legislation and regulations. These include
legislation and regulations concerning labor practices, anti-corruption, and fair competition.
LVMH has no tolerance for any corruption and asks its suppliers to have anti-bribery and anti-
influence peddling prevention policies.
2) Human Rights and Workplace Practices: Suppliers must respect human rights and provide
safe, healthy, and dignified working conditions. LVMH demands practices such as prohibiting
forced and child labor, anti-discrimination, and respect for freedom of association.
3) Environmental Responsibility: LVMH insists that its suppliers adhere to environmental laws,
obtain environmental permits where required, and have efficient environmental management
systems in place. These include efficient waste management, reduction of greenhouse gas
emissions, and conservation of resources.
4) Product Safety and Quality: Suppliers will need to maintain the high product and service
quality that LVMH expects. This includes ensuring all products are safe, compliant with all
regulations, and of luxury standards in LVMH brands.
5) Transparency and Traceability: LVMH gives the utmost importance to transparency
throughout the supply chain. Subcontractors must be made public by the suppliers, and everyone
who is part of the production process must be adhering to LVMH's norms. This means making
public information about the origin of raw materials and ensuring traceability throughout the
supply chain.
6) Financial Stability: Not specifically defined in the publicly available documents, but it is usual
for companies such as LVMH to evaluate the financial stability of their suppliers so that they can
have a stable and consistent relationship.
7) Continuous Improvement and Innovation: LVMH stimulates its suppliers towards continuous
improvement and innovation. This includes the implementation of green technologies and
processes for sustainability and efficiency.
To achieve these standards, LVMH continuously monitors its suppliers through audits and
checks. The company carried out more than 2,000 on-site audits worldwide in 2023 alone.
(Reuters) These audits cover different areas, such as labor practices, environmental management,
and compliance with ethical standards.
Also in 2023, LVMH launched the LIFE 360 Business Partners program aimed at involving
suppliers even more actively in the quest for ambitious environmental objectives. It is a
statement of LVMH's recognition that much of its carbon footprint lies in its supply chain,
illustrating the need for action through collaboration if sustainability is ever to be realized.
(LVMH)
Challenges and Continuous Improvement
Even with these tight controls and monitoring systems, situations still occur. In December 2024,
for example, there were reports of labor exploitation on the part of a Dior subcontractor, an
LVMH brand. This raised questions about the complexity of supply chain management and the
need to continually improve auditing and compliance practices. (Reuter)
CSR PRACTICES
LVMH's social responsibility approach is long-term and places men and women at the center of
its actions. It is organized around a worldwide road map that is applied in many initiatives
carried out globally by LVMH and its Companies. The approach is founded on four principles:
● Develop individuality
● Foster a secure, healthy working environment,
● Excellence through know-how
● Contribute to a better society.
● LVMH’s environmental policy has been a pillar of its growth strategy for the past 27
years. This policy accelerated in 2012 with the creation of the LIFE (LVMH Initiatives
For the Environment).
● In 2016, LVMH developed the LIFE program around four objectives to lead
environmental excellence by 2020: increase product sustainability, impose best
procurement practices, enhance site performance, and reduce CO2 emissions.
● Having exceeded its LIFE 2020 goals, LVMH launched LIFE 360 with targets for the
years 2023(completed), 2026, and 2030, focusing on biodiversity, climate action, circular
economy, and transparency.(Life 360,LVMH)
Launched in June 2021, A fund that provides emergency financial aid, social support, and
psychological assistance to the Group's employees worldwide. It is endowed with
€30 million and supports over 196,000 employees in more than 80 countries.(Heart
Fund,LVMH)
C)Métiers d'Excellence:
This program promotes craftsmanship and expertise within LVMH brands. Over 8,000 new
members joined in 2023, with outreach programs targeting young people and career changers.
(LVMH CSR Programs ,Market Screener)
Female representation in senior management increased to 46% in 2023. Initiatives like "Voices
of Inclusion" showcased efforts to promote diversity across the Group’s Maisons. (LVMH CSR
Programs ,Market Screener)
F)Biodiversity Protection:
LVMH joins forces with UNESCO to counterbalance the extensive impacts of climate change on
biodiversity as well as strengthen ecosystem resilience. LVMH also finances agroforestry
initiatives and R&D in sustainable materials such as keratin-derived fibers. (Global economic
environment,LVMH)
JUST IN TIME:[ JIT]
Definition of JIT
● The JIT philosophy was born in Japan in the post-World War II period when industries
were plagued by shortages of resources, insufficient capital, and surplus labor. Toyota
developed the technique under its Toyota Production System (TPS), created by Taiichi
Ohno in the late 1940s. The system sought to cut waste and streamline production
processes by making goods only when required.
Key Milestones:
● 1930s–1945: Post-war Japan adopted lean manufacturing principles to rebuild its
economy. Toyota began experimenting with JIT practices to address resource
constraints.
● 1973: The oil embargo crisis prompted Japanese companies to refine JIT methods
further, showcasing their resilience and efficiency.
● Fast Fashion Brands: Retailers such as Zara employ JIT systems to make clothes
rapidly in response to prevailing market trends. This enables them to react quickly to
shifting customer tastes without overproducing.
● Supply Chain Integration: Fashion companies depend on well-established supplier ties
and accurate forecasting of demand in order to prosper using JIT. (globaltrademag, n.d.)
● Minimal Inventory: Keeps costs of storing stock low through elimination of overstock.
Definition of QR
● Quick Response (QR) is a supply chain approach to improve responsiveness and
flexibility by shipping products in the precise quantity, variety, quality, and timing
according to actual consumer demand.
● QR combines JIT manufacturing principles with sophisticated technologies like
Electronic Data Interchange (EDI), Computer-Aided Design (CAD), and Computer-
Aided Manufacturing (CAM).
● QR seeks to simplify operations throughout the supply chain, shorten lead times, and
enhance communication between manufacturers and retailers. (Sîrbu & Saseanu, 2012)
key Milestone
● 1980s: QR was developed as a response to issues like seasonality, changing consumer
tastes, and expensive inventory.
● 1990s: QR became popular with retailers such as Zara and Benetton, who applied its
concepts to introduce fast fashion models that cut lead times from design to store
delivery.
● The apparel sector implemented QR strategies in order to address increasing demand for
faster production cycles and fashion-oriented designs. QR allows manufacturers to
rapidly address market trends using real-time sales information.
● Shorter Lead Times: Decreases the time interval between order issuance and product
delivery.
● Improved Customer Satisfaction: Products better match consumer demands due to faster
replenishment (Kincade, 1995)
IMPLEMENTATION OF THE JIT SYSTEM
IN APPAREL INDUSTRY
The fashion business is faced with unique challenges in terms of decreasing product life
cycles, high volatility, low predictability, and the need for quick market response. These
aspects make Just-In-Time (JIT) especially useful. Below is a detailed breakdown of its
implementation, benefits, challenges, and real-world applications:
3. Optimize Production:
Install a demand-pull system utilizing equipment like Kanban (workflow visual
management) and heijunka (production leveling) to synchronize production with actual
orders. This decreases idle time and overproduction. (Mazhrul Islam Kiran) (Tim Cooper
and Sage)
5. Leverage Technology:
Implement real-time data analysis and stock management software to monitor trends in
demand and enhance procurement activities. For instance, RFID technology can enhance
material traceability in apparel production. (Anita Raj) (Tim Cooper and Sage)
JIT’s IDENTIFIED IMPROVEMENTS:
1)Improved Quality and Customer Satisfaction: Manufacturing only when required
guarantees products are of the highest quality, minimizing the risk of obsolescence and spoilage.
(Uphance:Mastering JIT Inventory Management for Business Excellence)
2)Cost Saving: Reduces storage charges, holding charges, and tied-up capital in stock,
enhancing cash flow. (Anita Raj) (Salesforce)
3)Enhanced Efficiency and Productivity: Eliminates waste, optimizes storage capacity, and
minimizes production processes to facilitate rapid cycles of production. (Anita Raj) (IT
Convergence)
5)Operational excellence: It triggers a culture for continuous improvement in which the work
environment becomes more productive and active. (Anita Raj)
● Improved Cash Flow: Reduced inventory frees up cash for other operational purposes,
enhancing financial well-being. (Textile Learner)
● Improved Quality Control: Small production lots facilitate easy detection and
resolution of defects. (JIT Inventory,Forbes) (Inco Docs)
DISADVANTAGES:
● Vulnerability in the Supply Chain: JIT relies significantly on timely supply deliveries;
disruptions can bring production to a standstill. (Inco Docs)
● Risk of Stockouts: Low inventory situations can lead to failure to address sudden spikes
in demand. (Importance of JIT, Adobe for Business)
ADVANTAGES & DISADVANTAGES OF THE QR SYSTEM
ADVANTAGES:
DISADVANTAGES:
● Strain on Suppliers: The urgency to deliver turnaround rapidly can stress relationships
with suppliers or result in sacrificing quality with close deadlines. (Adoption of Quick
Response and inventory management in fast fashion: two case studies in the state of
Minas Gerais By São Carlos , Page 4)
APPAREL COMPANIES THAT HAVE USED THIS
SYSTEM
Worldwide:
2) H&M (Sweden)
● Runs JIT inventory control to enable hassle-free operations and adapt to changing
fashion trends.
● Employs data analysis and automation in order to attain lean inventory levels.
3) Uniqlo (Japan)
● Takes a JIT approach in offering basic products in inventory but keeping minimal
amounts in stock.
● Uses sophisticated automation to monitor demand and shift production to match.
Quick Response (QR) in the Apparel Industry
India:
1) Madame
● Has an in-house manufacturing factory in Ludhiana, enabling restocking within a
week.
● Continuously replenishes stock in stores to keep up with market trends.
2) Myntra
● Utilizes real-time point-of-sale monitoring and artificial intelligence-powered
demand forecasting to restock top-sellers.
3) Reliance Trends
● Monitors closely track sales numbers and rapidly introduces new styles that
resonate with Indian fashion sensibilities.
International:
2) Shein (China)
● Uses AI and real-time data to determine trending patterns and create them in days.
● Lists more than 600,000 products on its website with thousands of new designs
added daily.
4) Gucci (Italy)
● Employ QR codes on products to authenticate as well as improve customer
experience.
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