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Organization and Teamwork

The document outlines the design of an organizational structure, emphasizing the importance of defining responsibilities, competencies, and decision-making authority. It discusses various organizational structures such as functional, divisional, matrix, and network, as well as the role of teams in achieving organizational goals. Additionally, it highlights the advantages and disadvantages of teamwork, characteristics of effective teams, and strategies for resolving team conflicts.

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K61 VŨ THU TRANG
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9 views4 pages

Organization and Teamwork

The document outlines the design of an organizational structure, emphasizing the importance of defining responsibilities, competencies, and decision-making authority. It discusses various organizational structures such as functional, divisional, matrix, and network, as well as the role of teams in achieving organizational goals. Additionally, it highlights the advantages and disadvantages of teamwork, characteristics of effective teams, and strategies for resolving team conflicts.

Uploaded by

K61 VŨ THU TRANG
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Design an Organisation structure

organization structure: a framework that Design an Organization structure


enables managers to divide responsibilities, - identify competencies
ensure employee accountability, and - clarify job responsibilities
distribute decision-making authority - define the chain of command
- organize the workforce

organization chart (when designing OS): a


diagram showing how employees and tasks
are grouped and where the lines of
communication and authority flow

agile organization (the goal of companies Centralization & Decentralization


today): a company whose structure, - centralization: concentration of
policies, and capabilities allow employees to decision-making authority at the top
respond quickly to customer needs and of organization
changes in the business environment, bring
the best mix of talents and resources to - decentralization: delegation of
challenges decision-making authority to
employees in lower level

Core competency: activities that a


company considers central and vital to its
business

work specialization: specialization in or Departmentalization: grouping people


responsibility for some portion of an within an org according to function, division,
organization’s overall work tasks, also matrix or network
called division of labor

chain of command: a pathway for the flow Functional structure: workers having
of authority from one management level to similar skills, resource use and expertise
the next. Identify to make clear who is
responsible for each task and who has the R&D, marketing and sales,...
authority to make decision

line organization: a-chain-of-command Divisional structure: grouping


system that establishes a clear line of departments based on similarities in
authority flowing from the top down product, process, customer, geography

line-and-staff organization: a system Matrix structure: employees are assigned


having a clear chain of command but also to both a functional group and a project
includes functional groups of people who team
provide advice and specialized services

span of management: the number of Network structure: individual companies


people under one management’s control, are connected electronically to perform
also known as span of control selected tasks for a small headquarters
organization

vertical: how many layers 4 types of structure


horizontal: how many functions - functional
- divisional
- matrix
- network
Organizing in teams

Team: a unit of 2 or more people who share Types of teams


a mission and collective responsibility as Problem-solving teams: find way to
they work together to achieve a goal improving quality, efficiency, work
environment

Self-managed teams: members are


responsible for an entire process/operation

Functional teams: members come from a


single functional department and that is
based on the org’s vertical structure

Cross-functional team: draws together


employees from different functional areas

Virtual team: uses communication


technology to bring together geography cal
distant employees to achieve goals

Social networks and virtual communities

task force: a team of people from several cohesiveness: how committed team
departments who are temporarily brought members are to team’s goals
together to address a specific issue

committee: a team that may become a norms: informal standards of conduct the
permanent part of the ord, is designed to guide team behavior
deal with regularly recurring tasks

Advantages of working in teams Disadvantages of working in teams


- Higher-quality decision - Inefficiency
- diversity of view - groupthink
- increase commitment to solutions - diminished individual motivation
and changes - structural disruption
- lower level of stress and destructive - excessive workloads
internal competition
- improved flexibility and
responsiveness

Characteristics of effective teams team development


- clear sense of purpose - forming
- open and honest communication - storming
- creative thinking - norming
- accountability - performing
- focus - adjourning
- decision by consensus

solutions to team conflict unstructured org: not have an


- proactive attention conventional structure, but assembles talent
- communication as needed from the open market, the virtual
- openness and networked org concepts taken to the
- research extreme
- flexibility
- fair play
- alliance

team conflict: constructive or destructive

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