Credit Risk Assessment
Credit Risk Assessment
A credit risk assessment helps a business determine whether a customer is likely to repay a
loan. This assessment evaluates the borrower's financial capacity, willingness to pay, and any
potential risks that could affect repayment. Companies use this information to decide if they
should extend credit, and how to price that risk. In wealthy countries, this process is often
automated using credit bureaus, while in microfinance, it usually involves personal
interviews and reference checks.
Banks must balance the need to reduce the risk of default with the costs associated with
assessment. This balance depends on the asset's value and type, with more thorough
assessments justified for higher-value loans.
The two are interconnected; a struggling borrower may prioritize loan payments due to
financial constraints. The discipline to pay is crucial, often linked to their willingness.
Organizations should standardize criteria for assessments and avoid bias, while also
providing financial education to promote willingness to pay.
Expert-based Scoring
In smaller organizations, credit officers collect data and generate scores based on their
judgments. As companies grow, they can use regression analyses to validate and refine their
assessments.
Focus on collecting essential and less intrusive data that is hard to falsify, such as socio-
demographic information. Using a standard format and maintaining consistency across data
entries helps in analysis and risk management.
Approval or Rejection
After assessment, companies decide whether to extend credit. Companies financing larger
assets tend to have stricter criteria, while those dealing with smaller assets may approve more
customers. Decisions should align with the company's risk tolerance, remembering that
managing risk primarily occurs before lending.
Charging higher deposits for riskier clients can serve multiple purposes, including reducing
default rates.
Disbursement
"Disbursement" refers to handing over the asset to the customer, which can sometimes
include installation. Delays in the process may increase default risks, especially for seasonal
assets.
Monitoring & Repayment
Once the asset is given, monitoring is crucial to ensure timely repayments.
Monitoring
Monitoring aims to keep repayments on schedule by:
1. Sending regular notifications about upcoming payments.
2. Physically monitoring the asset to prevent risks.
3. Personal check-ins to gauge borrower conditions and identify new risks.
Each monitoring interaction should result in an updated client rating to help in early risk
detection.
Repayment
Setting up a straightforward payment schedule with equal installments can facilitate
repayment.
Collections
Credit escalations involve steps taken with delinquent accounts to recover owed amounts,
ranging from reminders to legal action. Early actions vary based on the client's risk profile,
with more severe steps for riskier clients.
Segmentation allows companies to prioritize collections efficiently, assigning different teams
to manage various stages of arrears.
Repossession
The decision to repossess an asset should consider the residual value versus the costs
involved. The signaling effect of collections actions is important; repossession can discourage
other borrowers from defaulting, even if it seems uneconomical for low-value items.
Being clear in contracts about repossession and reporting criteria can protect both the lender's
interests and the borrower's rights.